2012 MERCEDES-BENZ GL automatic transmission

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe transmission has
problems shifting gear.The transmission is losing oil.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.Transfer case
The vehicle has permanent 4-wheel drive
(4MATIC). Power is always transmitted to
both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0 or 1), as ESP ®
will
otherwise automatically intervene. The test
must last a maximum of 10 seconds. The
brake system could otherwise be damaged.Refueling
Important safety notes
GWARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
GWARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
Refueling159Driving and parkingZ

XInsert DEF cap : as shown and turn it
clockwise as far as it will go.XFold the cargo compartment floor down.XClose the tailgate.XDrive at a speed above 10 mph (16 km/h).
The Check Additive See Operator's
Manual message goes out after
approximately one minute.
i If the Check Additive See
Operator's Manual message remains
shown in the multifunction display, add an
additional bottle of DEF.
i Then, have the DEF supply checked at a
qualified specialist workshop and
completely refilled if necessary.
Parking
Important safety notes
GWARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Do not park the
vehicle on dry grassland or harvested grain
fields. Combustible materials, such as grass,
hay or leaves could be ignited by the hot
exhaust system and cause a vehicle fire.
Unintended vehicle movement can cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R keep your right foot on the brake pedal.
R engage the parking brake.
R shift the automatic transmission to park
position P.
R slowly release the brake pedal.
R when parked on an incline, always turn the
front wheels towards the road curb.
R turn the SmartKey in the ignition lock to
position 0 and remove the SmartKey from
the ignition lock, or press the KEYLESS-GO
Start/Stop button.
R take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWARNING
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
GWARNING
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
i If you cannot turn off the engine as
described here, see "Engine emergency
stop" ( Y page 335).
Vehicles with automatic transmission
XApply the parking brake firmly.XShift the transmission to position P.
Using the SmartKey
XTurn the SmartKey to position 0 in the
ignition lock and remove it.
The immobilizer is activated.
i If you turn off the engine with the
SmartKey and then remove it from the
ignition lock or open a front door, the
automatic transmission shifts to P
automatically.
166ParkingDriving and parking

Using KEYLESS-GOXPress the Start/Stop button (Y page 149).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to SmartKey position 1. When
the driver's door is open, it corresponds to
SmartKey position 0 or "SmartKey
removed".
i If you use the Start/Stop button to switch
off the engine, the automatic transmission
shifts to N automatically. If you then open
the driver's or front-passenger door, the
automatic transmission shifts to P.
i In an emergency, the engine can be
turned off while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds.
Parking brake
GWARNING
Engaging the parking brake while the vehicle
is in motion can cause the rear wheels to lock
up. You could lose control of the vehicle and
cause an accident. In addition, the vehicle's
brake lights do not light up when the parking
brake is engaged.
GWARNING
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it with
you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Children could
release the parking brake and/or shift the
automatic transmission out of park position
P , either of which could result in an accident
and/or serious personal injury.
XTo apply: depress parking brake ; firmly.
When the engine is running, the $ (USA
only) or J (Canada only) indicator lamp
lights up in the instrument cluster.XTo release: depress the brake pedal and
keep it depressed.XPull release handle :.
When the ignition is switched on or the
engine is running, the $ (USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharge.
XConnect a trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as
a result of lack of use.
XVisit a qualified specialist workshop and
seek advice.Parking167Driving and parkingZ

Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is subject only to
moderate loads, you should test the
functionality of your brakes at regular
intervals by pressing firmly on the brake pedal
at high speeds. This improves the grip of the
brake pads.GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
You can find a description of Brake Assist
(BAS) on ( Y page 69).
Parking brake
If you drive on wet roads or dirt-covered
surfaces, road salt and/or dirt could get into
the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R Gently depress the parking brake from time
to time before beginning the journey.
R Drive a distance of approximately 110 yds
(100 m) with a maximum speed of 12 mph
(20 km/h).
GWARNING
While performing this procedure please
assure that the vehicle is stopped before
applying the parking brake. Otherwise the
rear wheels could lock up. You could lose
control of the vehicle and cause an accident.
In addition, the vehicle's brake lights do not
light up when the parking brake is engaged.
Make sure not to endanger any other road
users when you engage the parking brake.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or
in conditions in which hydroplaning can occur
you must drive in the following manner:
R reduce your speed
R avoid ruts
R brake carefully
Driving on flooded roads
! Do not drive through flooded areas.
Check the depth of any water before driving
through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic
components in the engine or the automatic
transmission. Water can also be drawn in
by the engine's air suction nozzles and this
can cause engine damage.
i Set the raised level before driving through
a stretch of standing water.
Off-road fording
:Fording depthDriving tips171Driving and parkingZ

the risk of losing control of the vehicle and
rolling over.
General information
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R off-road drive program (for vehicles without
Off-Road Pro engineering package)
( Y page 206)
R LOW RANGE off-road gear ( Y page 206)
R off-road ABS ( Y page 69)
R off-road 4ETS ( Y page 70)
R off-road ESP ®
(Y page 71)
R hill start assist
R differential locks ( Y page 208)
R DSR (Downhill Speed Regulation)
( Y page 204)
Observe the following notes:
R Stop your vehicle and, if necessary, select
the off-road drive program (Y page 206) or
the LOW RANGE off-road gear
( Y page 206) before driving off-road.
R Select a vehicle level suitable for the off-
road terrain. Make sure there is always
sufficient ground clearance to prevent
damage to the vehicle.
R Activate the differential locks.
R Check that items of luggage and loads are
stowed safely and are well secured
( Y page 272).
R Always keep the engine running and in gear
when driving on a downhill gradient.
Activate DSR ( Y page 204).
R Always keep the doors, tailgate, windows
and sliding sunroof closed while driving.
R Adapt your speed to the terrain. The
rougher, steeper or more ruts on the
terrain, the slower your speed should be.
R Drive slowly and at an even speed through
the water. Ensure that a bow wave does not
form as you drive.
R Drive with extreme care on unknown off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R Look out for obstacles such as rocks, holes,
tree stumps and furrows.
R Check the depth of water before fording
rivers and streams.
R When fording, do not stop and do not
switch off the engine.
R On sand, drive quickly to overcome the
rolling resistance. Otherwise, the vehicle
could dig itself into the sand.
R Do not jump with the vehicle as this will
interrupt the vehicle's propulsion.
R Always keep the engine running and in gear
when driving on a slope.
R Do not shift the automatic transmission to
transmission position N.
Checklist before driving off-roadXEngine oil level: check the engine oil and
top it up if necessary.
The vehicle can only guarantee a smooth
supply of oil on steep stretches if there is a
sufficient level of engine oil.
! If the engine oil warning lamp lights up
while the vehicle is in motion, stop the
vehicle in a safe place as soon as possible.
Check the engine oil level. The engine oil
warning lamp warning must not be ignored.
Continuing the journey while the symbol is
displayed could lead to engine damage.
XWheel-changing tool kit: check that the
jack is working and make sure you have theDriving tips175Driving and parkingZ

stored speed on downhill gradients by
automatically applying the brakes.
Storing the current speed or calling up
the last stored speedGWARNING
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could cause an accident and/or serious injury
to you and others.
XBriefly pull the cruise control lever towards
you ?.XRemove your foot from the accelerator
pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously
stored speed.
Setting a speed
GWARNING
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
XPress the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.XKeep the cruise control lever pressed until
the desired speed is reached.XRelease the cruise control lever.
The new speed is stored.
i Cruise control is not deactivated if you
depress the accelerator pedal. For
example, if you accelerate briefly to
overtake, cruise control adjusts the
vehicle's speed to the last speed stored
after you have finished overtaking.
Making adjustments in 1 mph (Canada:
1 km/h) incrementsXBriefly press the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.
The last speed stored is increased or
reduced.
Making adjustments in 5 mph (Canada:
10 km/h) increments
XBriefly press the cruise control lever
beyond the pressure point, up : for a
higher speed or down ; for a lower speed.
The last speed stored is increased or
reduced.
Deactivating cruise control
There are several ways to deactivate cruise
control:
XBriefly press the cruise control lever
forwards =.
or
XBrake.
Cruise control is automatically deactivated if:
R you depress the parking brake.
R you are driving below 20 mph (30 km/h).
R ESP ®
intervenes or you deactivate ESP ®
.
R you shift the transmission to position N
while driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruise
Control Off message in the multifunction
display for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine.
Driving systems181Driving and parkingZ

iDISTRONIC is not deactivated if you
depress the accelerator pedal. If you
accelerate to overtake, DISTRONIC adjusts
the vehicle's speed to the last speed stored
after you have finished overtaking.
DISTRONIC is automatically deactivated if:
R you apply the parking brake.
R you are driving slower than
20 mph (25 km/h) and there is no vehicle
in front, or if the vehicle in front is no longer
detected.
R ESP ®
intervenes or you deactivate ESP ®
.
R you shift the transmission to P, R or N.
If DISTRONIC is deactivated, you will hear a
warning tone. You will see the DISTRONIC
Off message in the multifunction display for
approximately five seconds.
Tips for driving with DISTRONIC
The following contains descriptions of certain
road and traffic conditions in which you must
be particularly attentive. In such situations,
brake if necessary. DISTRONIC is then
deactivated.
GWARNING
The Distronic works to maintain the speed
selected by the driver unless a moving
obstacle proceeding directly ahead of it in the
same travel direction is detected (e.g.
following another vehicle ahead of you at your
set distance).
This means that:
R Your vehicle can pass another vehicle after
you have changed lanes.
R While in a sharp turn or if the preceding
vehicle is in a sharp turn, the Distronic
could lose sight of the preceding vehicle.
Your vehicle could then accelerate to the
previously selected speed.
The Distronic regulates only the distance
between your vehicle and those directly
ahead of it, but does not register stationary
objects in the road, e.g.:
R a stopped vehicle in a traffic jam
R a disabled vehicle
R an oncoming vehicle
The driver must always be alert, observe all
traffic and intercede as required by means of
steering or braking the vehicle.GWARNING
The Distronic should not be used in snowy or
icy road conditions.
Cornering, going into and coming out of a
bend
The ability of DISTRONIC to detect vehicles
when cornering is limited. Your vehicle may
brake unexpectedly or late.
Vehicles traveling on a different line
188Driving systemsDriving and parking

PARKTRONIC
Important safety notesGWARNING
The PARKTRONIC is a supplemental system.
It is not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always remains with the driver.
GWARNING
Make sure no persons or animals are in or
near the area in which you are parking/
maneuvering. Otherwise, they could be
injured.
PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It indicates visually and
audibly the distance between your vehicle
and an object.
PARKTRONIC is activated automatically when
you:
R switch on the ignition
R shift the transmission to position D, R or N
R release the parking brake
PARKTRONIC is deactivated at speeds above
11 mph (18 km/h). It is reactivated at lower
speeds.
PARKTRONIC monitors the area around your
vehicle using six sensors in the front bumper
and four sensors in the rear bumper.
:Sensors in the front bumper, left-hand
side (example)Range of the sensors
General notes
The sensors must be free of dirt, ice and
slush; otherwise they may not function
correctly. Clean the sensors regularly, taking
care not to scratch or damage them
( Y page 309).
Side view
Top view
Front sensors
CenterApproximately 40 in
(approximately 100 cm)CornersApproximately 24 in
(approximately 60 cm)
Rear sensors
CenterApproximately 48 in
(approximately 120 cm)CornersApproximately 32 in
(approximately 80 cm)196Driving systemsDriving and parking