2012 MERCEDES-BENZ GL service

Notes ............................................. 305
Service messages ..........................305
Service products
Brake fluid ..................................... 375
Capacities ...................................... 371
Coolant (engine) ............................ 376
DEF special additives .....................374
Engine oil ....................................... 375
Fuel ................................................ 372
Important safety notes ..................370
Refrigerant (air-conditioning
system) .......................................... 375
Washer fluid ................................... 377
Settings
Factory (on-board computer) .........223
On-board computer .......................223
Setting the air distribution ............... 142
Setting the airflow ............................ 142
Side impact air bag ............................. 43
Side marker lamp (display
message) ............................................ 243
Side marker lamps Changing bulbs (front) ...................126
Side windows
Convenience closing feature ............91
Convenience opening feature ..........91
Hinged side windows .......................91
Important safety information ...........90
Opening/closing .............................. 90
Problem (malfunction) .....................93
Resetting ......................................... 92
Sliding sunroof
Important safety notes ....................93
Opening/closing .............................. 94
Problem (malfunction) .....................94
Resetting ......................................... 94
SmartKey
Changing the battery .......................80
Changing the programming .............79
Checking the battery .......................80
Convenience closing feature ............91
Convenience opening feature ..........91
Display message ............................ 256
Door central locking/unlocking .......76
Important safety notes ....................76
Loss ................................................. 82
Mechanical key ................................ 79
Positions (ignition lock) .................149Problem (malfunction) .....................82
Starting the engine ........................150
Snow chains .............................. 173, 341
Sockets Center console .............................. 286
Front-passenger footwell ...............286
Luggage compartment ...................286
Points to observe before use .........285
Rear compartment .........................286
Spare wheel
Notes/data .................................... 365
Storage location ............................ 315
see Emergency spare wheel
Specialist workshop ............................ 24
Speed, controlling see Cruise control
Speedometer
Additional speedometer (on-
board computer) ............................ 220
In the Instrument cluster .................29
Segments ...................................... 217
Selecting the unit of
measurement ................................ 223
see Instrument cluster
SRS (Supplemental Restraint
System) Display message ............................ 237
Introduction ..................................... 38
Warning lamp ................................. 263
Warning lamp (function) ................... 38
Standing lamps
Changing bulbs .............................. 126
Display message ............................ 243
Switching on/off ........................... 118
Starting (engine) ................................ 150
Station see Radio
Steering (display message) .............. 255
Steering wheel Adjusting (electrically) ...................110
Adjusting (manually) ......................110
Button overview ............................... 31
Buttons (on-board
computer) ...................................... 217
Important safety notes ..................109
Paddle shifters ............................... 15716Index

Maximum ....................................... 344
Notes ............................................. 343
Not reached (TIREFIT) ....................319
Pressure loss warning ....................345
Reached (TIREFIT) ..........................320
Recommended ............................... 341
Tire pressure monitoring system
Function/notes ............................. 347
Restarting ...................................... 349
Warning lamp ................................. 265
Tires
Aspect ratio (definition) .................361
Average weight of the vehicle
occupants (definition) ....................359
Bar (definition) ............................... 359
Characteristics .............................. 359
Checking ........................................ 339
Definition of terms .........................359
Direction of rotation ......................362
Display message ............................ 252
Distribution of the vehicle
occupants (definition) ....................362
DOT, Tire Identification Number
(TIN) ............................................... 358
DOT (Department of
Transportation) (definition) ............359
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 360
GTW (Gross Trailer Weight)
(definition) ..................................... 360
GVW (Gross Vehicle Weight)
(definition) ..................................... 360
GVWR (Gross Vehicle Weight
Rating) (definition) .........................360
Important safety notes ..................338
Increased vehicle weight due to
optional equipment (definition) ......359
Kilopascal (kPa) (definition) ...........360
Labeling (overview) ........................355
Load bearing index (definition) ......361
Load index ..................................... 358
Load index (definition) ...................360
Maximum loaded vehicle weight
(definition) ..................................... 360
Maximum load on a tire
(definition) ..................................... 361
Maximum permissible tire
pressure (definition) ....................... 360Maximum tire load .........................353
Maximum tire load (definition) .......360
Optional equipment weight
(definition) ..................................... 361
PSI (pounds per square inch)
(definition) ..................................... 361
Replacing ....................................... 362
Service life ..................................... 339
Sidewall (definition) .......................361
Speed index (definition) .................360
Storing ........................................... 363
Structure and characteristics
(definition) ..................................... 359
Temperature .................................. 355
TIN (Tire Identification Number)
(definition) ..................................... 361
Tire bead (definition) ......................361
Tire pressure (definition) ................361
Tire pressures (recommended) ......359
Tire size (data) ............................... 363
Tire size designation, load-bearing
capacity, speed index ....................356
Tire tread ....................................... 339
Tire tread (definition) .....................361
Total load limit (definition) .............362
Traction ......................................... 354
Traction (definition) .......................361
Tread wear ..................................... 354
TWR (permissible trailer drawbar
noseweight) (definition) .................361
Uniform Tire Quality Grading
Standards ...................................... 354
Uniform Tire Quality Grading
Standards (definition) ....................359
Unladen weight (definition) ............360
Wear indicator (definition) .............362
Wheel rim (definition) ....................360
see Flat tire
Top Tether ............................................ 64
Towing Important safety guidelines ...........331
Installing the towing eye ................331
Removing the towing eye ...............332
Towing a trailer
Coupling up a trailer ......................210
Decoupling a trailer .......................212
Driving tips .................................... 210
Important safety notes ..................21018Index

Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts as well as
conversion parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz
vehicles, even if they have been
independently or officially approved. The use
of non-approved parts could affect your
vehicle's operating safety. Mercedes-Benz
therefore recommends that you use genuine
Mercedes-Benz parts, conversion parts and
accessories that have been approved for the
type of vehicle. Genuine Mercedes-Benz
parts, approved conversion parts and
accessories are available from any authorized
Mercedes-Benz Center. Here, you will receive
advice about permissible technical
modifications, and the parts will be
professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and literature
Your vehicle is covered under the terms of the
warranties printed in the Service and
Warranty Information booklet. Your
authorized Mercedes-Benz Center will
exchange or repair any defective parts
originally installed in the vehicle in
accordance with the terms of the following
warranties:
R New Vehicle Limited Warranty
R Emission Systems Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont Emission
Control System Warranty 2
R State Warranty Enforcement Laws (Lemon
Laws)
2 Valid only for vehicles with a gasoline engine.Introduction21

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
In accordance with standard program
guidelines, Roadside Assistance provides
vehicle service up to a reasonable distance
from the next paved road. We will make every
effort to assist in a breakdown situation.
However, the accessibility of your vehicle will
be determined by our authorized Mercedes-
Benz Service technician or the tow service
provider on a case-by-case basis.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider.
Change of address or ownership
In the event of a change of address, please
send us the "Change of Address Notice"
22Introduction

found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used
Truck" found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Sport Utility Vehicle
GWARNING
This Sport Utility Vehicle is designed for both
on-road and off-road use. It can go places and
perform tasks for which conventional 2-wheel
drive passenger cars are not intended. This
vehicle will handle and maneuver differently
from conventional passenger cars in driving
conditions which may occur on streets,
highways and off-road use.
This vehicle has a higher ground clearance
and a higher center of gravity than many
passenger cars. As with other vehicles of this
type, if you make sharp turns at excessive
speeds or abrupt maneuvers, the vehicle may
roll over or may go out of control and crash.
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
Before you start to drive this vehicle, read the
Operator's Manual. Take time to become
familiar with the driving characteristics of this
vehicle. Be sure you are familiar with all
vehicle controls. Learn how your vehicle
handles on different road surfaces. Do not
attempt sharp turns at excessive speeds or
abrupt maneuvers or other unsafe driving
actions that can cause loss of vehicle control.
When driving off-road or working the vehicle
hard, do not overload it. And, always wear
your seat belts at all times. In a rollover crash,
an unbelted person is significantly more likely
to die than a person wearing a seat belt.
Operating safety
Safety notes
GWARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Introduction23Z

Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.GWARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
Ralterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
24Introduction

In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to: http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain additional information
about vehicle safety from:
http://www.safercar.gov .
Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty of
Daimler AG.
Data stored in the vehicle
Information about electronic data
acquisition in the vehicle
( Including notice pursuant to California Code
§ 9951)
Your vehicle records electronic data. If your
vehicle is equipped with mbrace 3
, data is
transmitted in the event of an accident.
This information helps, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner
R on the instruction of prosecuting
authorities
R for use in arbitration of disputes that
involve Daimler AG, its affiliates or its sales
and service organizations
R as otherwise required or permitted by law.
Please observe the mbrace 3
purchase
agreement for further details on the recording
and transfer of data by this system.
3 The system is called TELE AID in Canada.Introduction25Z

iIf the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELE AID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/
TELE AID service.
R the mbrace/TELE AID service has been
activated properly.
R the required mobile phone, power supply
and GPS are available.XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 10
seconds.XTo deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
XPress the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off.Theft deterrent locking systems73SafetyZ