2012 MERCEDES-BENZ GL-Class Button

Securing hooks
Only use the mounting hooks to secure items
of luggage up to maximum of 9 lbs (4 kg) in
weight.
There are two securing hooks : on each side
of the cargo compartment.
Cargo compartment cover
Important safety notes
! When loading the vehicle, make sure that
you do not stack the load in the cargo
compartment higher than the lower edge of
the side windows. Do not place heavy
objects on top of the cargo compartment
cover.
The cargo compartment cover can be
attached behind the second or third row of
seats.
Extending and retracting the cargo
compartment cover
XTo extend: pull the cargo compartment
cover back by grab handle : and clip it
into retainers ; on the left and right.XTo retract: unhook the cargo compartment
cover from retainers ; on the left and right
and guide it forwards by grab handle :
until it is fully retracted.
Installing/removing the cargo
compartment cover
XTo remove: make sure that cargo
compartment cover ; is rolled up.XPress button :.XMove cargo compartment cover ; to the
left.XRemove cargo compartment cover ;.XTo install: if installed, remove the
protective caps from the side trim in the
third row of seats when you wish to installStowage areas273Stowing and featuresZ

cargo compartment cover ; behind the
second row of seats.
Protective cap in the right-hand side trim on the
third row of seats
XPush in the top of the protective cap as
indicated by the arrow.
The protective cap folds out at the bottom.XRemove the lower cover from the side trim.
i Stow the protective caps in a safe place.
XWith the handle of the cargo compartment
pointing to the rear and button : facing
upwards, insert cargo compartment
cover ; into the recess of the side trim on
the left-hand side.XGuide cargo compartment cover ; in front
of the recess on the right.XPress button : and insert the right-hand
side section into the recess of the side trim.
Cargo net
Important safety notes
GWARNING
Make sure the cargo net is properly engaged
at top and bottom position and the tightening
belts are securely fastened.
Never use a damaged cargo net.
Always use cargo net when transporting
cargo. This helps to avoid personal injury from
smaller objects being thrown around in the
occupant compartment during a collision or
sudden maneuver.
The cargo net cannot prevent the movement
of large, heavier objects into the passenger
compartment in an accident. Such items must
be properly secured using the cargo tie-down
rings in the cargo compartment floor.
Passenger use of seats behind installed cargo
net is restricted because of the footwell being
taken up by the net.
It is particularly important to use a safety net
if the vehicle is loaded with small objects
above the level of the backrests. For safety
reasons, always use a cargo net when
transporting loads.
Preparing the cargo net
The cargo net can be used in two different
positions (behind the B-pillar or the C-pillar).
R The brackets behind B-pillar : are
required for the cargo compartment
enlargement ( Y page 270).
The corresponding cargo tie down rings to
tighten the net are located in the footwell
of the rear bench seat ( Y page 272).
R The brackets behind C-pillar ; are
required for the cargo compartment behind
the 2nd row of seats.
The corresponding cargo tie down rings for
tensioning the net are in the cargo
compartment or on the backrests of the
folded-down 3rd row of seats
( Y page 272).
274Stowage areasStowing and features

XUndo the two Velcro fasteners of the
safety-net stowage.XUnroll and unfold the cargo net.
The upper and lower guide rods must
engage audibly.
Attaching the cargo net
Cargo net attached behind the C-pillar
XInsert guide rod ; into retainer : in the
direction of the arrow.XSlide guide rod ; forwards into
retainer : in the direction of the arrow.
Tightening the cargo net
Seat belt reel holder behind the front seats
XInsert belt hook : into cargo tie-down
ring ; in the direction of the arrow.XPull tensioning strap = by the loose end in
the direction of the arrow until the cargo
net is tight.XAfter driving a short distance, check the
tension of the cargo net and retighten it if
necessary.Releasing the cargo net
Seat belt reel holder behind the front seats
XPull belt adjuster : upwards in the
direction of the arrow to reduce the tension
on the tensioning strap.XUnhook belt hook ; from cargo tie-down
ring =.
Detaching and storing the cargo net
XDetach guide rod ; from bracket :
( Y page 275).XPress the red button on the upper and lower
guide rods.XFold the cargo net and roll it up.XClose the two Velcro fasteners on the cargo
net holder.
EASY-PACK load-securing kit
Components and storage
The EASY-PACK load-securing kit allows you
to use your cargo compartment for a variety
of purposes. You can keep the EASY-PACK
load-securing kit in the bag supplied and store
it together with the telescopic rod under the
cargo compartment floor.
Stowage areas275Stowing and featuresZ

XInsert inertia reel = into mounting
elements ;.XTurn mounting element ; to & until
you feel it clearly engage in the loading rail.XPress unlocking button : on inertia reel
= and pull the cargo net out in the
direction of the arrow.XPlace the load between the securing net
and the cargo compartment side wall.XUsing one hand, press locking button : of
inertia reel =.XWith your other hand, slowly extend the net
around the load until it is secure.
Telescopic rod
The telescopic rod can be used to secure the
load against the rear seats to prevent it from
moving around.
XInsert one mounting element ; into each
loading rail.XTurn mounting elements ; in the loading
rail to =.XInsert telescopic rod : into mounting
elements ;.XTurn mounting element ; to & until
you feel it clearly engage in the loading rail.Roof carrier
Important safety notesGWARNING
Only use carriers when the crossbars have
been completely mounted. The left and right
roof rails are only stabilized by means of the
crossbars mounted.
Follow the manufacturer's installation
instructions. Otherwise, an improperly
attached carrier or its load could become
detached from the vehicle.
Do not exceed the maximum roof load of
198 lb (90 kg).
Take into consideration that when the roof is
loaded, the handling characteristics are
different from those when operating the
vehicle without the roof loaded.
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the
vehicle.
Position the load on the roof carrier in such
a way that the vehicle will not sustain
damage even when it is in motion.
Depending on the vehicle equipment,
ensure that when the roof carrier is
installed you can:
R raise the sliding sunroof fully
R open the tailgate fully
Attaching the roof carrier
Stowage areas277Stowing and featuresZ

GWARNING
Any device that you connect must have a
suitable plug and meet U.S. standards. Never
pull at a cable to disconnect a plug from a
115 V AC power socket. Never use a damaged
connection cable. The 115 V AC power socket
must never be connected to another 115 V
AC power source. Do not use a converter with
an earthed plug for the 115 V AC power
socket. This could cause serious injury to you
and/or other people.
GWARNING
If the 115V AC socket is damaged or torn out
of the trim, do not use or touch the 115V AC
socket. Using a 115V AC socket that is
damaged or torn out of the trim could cause
serious personal injury to you and/or others.
115 V socket : provides an alternating
voltage of 115 V, so that small electronic
devices can be connected. These devices,
such as games consoles, chargers and
laptops, together should not consume more
than a maximum of 150 W.
Requirements for operation of these devices:
R the plug of the electronic device must be
inserted fully into 115 V power socket :.
R the maximum wattage of the device to be
connected must not exceed 150 W.
R the on-board power supply is within a
permissible volt range.
R the 12 V sockets in the rear and the cargo
compartment are operational
( Y page 285).
XOpen flap =.XInsert the plug of the electronic device into
115 V power socket :.
Indicator lamp ; lights up.
If indicator lamp ; does not light up,
consult the section on malfunctions.XTo turn off: disconnect the plug from 115 V
power socket :.
Ensure that you do not pull on the cord.XClose flap =.
Possible causes of malfunction:
R the on-board power supply is not within a
permissible volt range.
R the temperature of the DC/AC converter is
temporarily too high.
R some small electronic devices have a
constant nominal power of less than
150 W, but a very high inrush current.
These devices will not work. If you connect
such a device, 115 V power socket : will
not supply it with power.
If indicator lamp ; still does not light up,
contact a specialist workshop, e.g. an
authorized Mercedes-Benz Center.
mbrace
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Features287Stowing and featuresZ

Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by post. You can use this
password to log in to the mbrace section
under "Owners Online" at http://
www.mbusa.com 32
.
The mbrace system is available if:
R it has been activated and is operational.
R the corresponding mobile phone network
is available for transmitting data to the
Customer Center.
R a service subscription is available.
R the starter battery is sufficiently charged.
i Determining the location of the vehicle on
a map is only possible if there is sufficient
GPS reception and the vehicle position can
be forwarded to the Customer Center.
The mbrace system
The mbrace system provides different
services, e.g.:
R automatic and manual emergency call
R Roadside Assistance call
R MB Info call
To adjust the volume during an mbrace call,
proceed as follows:
XPress the W or X button on the
multifunction steering wheel.
or
XUse the volume controller of COMAND.
You can find further information and a
description of all available features under
"Owners Online" at http://
www.mbusa.com 33
.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the º Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the E information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
º Roadside Assistance button or E
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Response Center under
888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the E MB Info call button to
register. If any of the steps mentioned is
32 USA only.
33 USA only.288FeaturesStowing and features

not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.GWARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection to the Mercedes-Benz Customer
Assistance Center was established, then the
mbrace system could not initiate an
emergency call (e.g. the relevant cellular
phone network is not available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call
XTo initiate an emergency call
manually: press cover : briefly to open
it.XPress SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.XWait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.XAfter the emergency call is ended, close
cover :.GWARNING
If you feel in any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Features289Stowing and featuresZ

Mercedes-Benz Customer Assistance Center
will automatically contact local emergency
officials with the vehicle's approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
Roadside Assistance buttonXOpen the stowage compartment under the
armrest ( Y page 269).XPress and hold Roadside Assistance
button : for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Connected message appears in the
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display shows that an
mbrace call is active. During the call, you
can change to the navigation menu by
pressing the NAVI button on COMAND, for
example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.XDescribe the type of assistance needed.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or organizes for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing. Further details are available in your
mbrace manual.
i The mbrace system failed to initiate a
Roadside Assistance call if:
R the indicator lamp in Roadside
Assistance button : is flashing
continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
The Call Failed message appears in the
multifunction display.
XTo end a call: press the ~ button on the
multifunction steering wheel.
or
XPress the corresponding button for ending
a phone call on COMAND.
MB Info call button
XOpen the stowage compartment under the
armrest ( Y page 269).290FeaturesStowing and features