2012 MERCEDES-BENZ E-Class WAGON air bag

Display messagesPossible causes/consequences and M SolutionsFront Passenger
Airbag Enabled
See Operator's
ManualThe front-passenger air bag is enabled during the journey, even
though:
R a child, a small adult or an object weighing less than the
system's weight threshold is located on the front-passenger
seat.
R the front-passenger seat is unoccupied.
The system may detect objects or forces applying additional
weight on the seat.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XSwitch off the ignition.XOpen the front-passenger door.XRemove the child and the child restraint system from the front-
passenger seat.XIf necessary, secure the child in a child restraint system on a
suitable rear seat.XMake sure that there are no objects on the seat adding to the
weight.
The system may otherwise detect the additional weight and
interpret the seat occupant's weight as greater than it actually
is.XKeep the seat unoccupied, close the front-passenger door and
switch on the ignition.
Observe the 45(Y page 44) indicator lamp and the
multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the 45 indicator lamp must light up and remain lit. When
the indicator lamp is on, OCS ( Y page 44) has deactivated the
front-passenger air bag.
R the Front Passenger Airbag Enabled See Operator's
Manual or Front Passenger Airbag Disabl'd See
Operator's Manual display messages must not appear in the
multifunction display. Wait for a period of at least 60 seconds
until the necessary system checks have been completed and to
make sure that the display messages do not appear in the
multifunction display.
If these conditions are fulfilled, the front-passenger seat can be
occupied again. Whether the 45 indicator lamp remains lit
or goes out depends on how OCS classifies the occupant.
If the conditions are not fulfilled, the system is not operating
correctly.
240Display messagesOn-board computer and displays

Display messagesPossible causes/consequences and M SolutionsXVisit a qualified specialist workshop immediately.GWARNING
If the 45 indicator lamp remains off even after performing the above corrective steps, do
not have any children 12 years old and under and other small individuals use the front-passenger
seat until the system has been repaired.
Display messagesPossible causes/consequences and M SolutionsFront Passenger
Airbag Disabl'd
See Operator's
ManualThe front-passenger air bag is deactivated during the journey even
though an adult or a person larger than a certain size is occupying
the front-passenger seat. If additional forces are applied to the
seat, the system may interpret the occupant's weight as lower
than it actually is.XPull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.XEngage the parking brake.XSwitch off the ignition.XHave the occupant get out of the vehicle.XKeep the seat unoccupied, close the front-passenger door and
switch on the ignition.
Observe the 45(Y page 44) indicator lamp and the
multifunction display and check the following:
Seat unoccupied and ignition switched on:
R the 45 indicator lamp must light up and remain lit. When
the indicator lamp is on, OCS ( Y page 44) has deactivated the
front-passenger air bag.
R the Front Passenger Airbag Enabled See Operator's
Manual or Front Passenger Airbag Disabled See
Operator's Manual display messages must not appear in the
multifunction display. Wait for a period of at least 60 seconds
until the necessary system checks have been completed and to
make sure that the display messages do not appear in the
multifunction display.
If these conditions are fulfilled, the front-passenger seat can be
occupied again. Whether the 45 indicator lamp remains lit
or goes out depends on how OCS classifies the occupant.
If the conditions are not fulfilled, the system is not operating
correctly.
XVisit a qualified specialist workshop immediately.Display messages241On-board computer and displaysZ

ProblemPossible causes/consequences and M Solutionsäå
The yellow ESP ®
and
ESP ®
OFF warning
lamps are lit while the
engine is running.GRisk of accident
ESP ®
, BAS, BAS PLUS, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD
function and hill start assist are not available due to a malfunction.
ESP ®
will not stabilize the vehicle if it starts to skid or if a wheel
starts to spin.
The brake system continues to function normally, but without the
functions listed above.
ATTENTION ASSIST is deactivated.
XObserve the additional display messages in the multifunction
display.XDrive on carefully.XVisit a qualified specialist workshop.$ (USA only)
J (Canada only)
The red brake system
warning lamp comes on
while the vehicle is
moving. A warning tone
also sounds.You are driving with the parking brake applied.XRelease the parking brake
The warning lamp goes out and the warning tone ceases.6
The red SRS warning
lamp is lit while the
engine is running.GRisk of injury
The restraint systems are malfunctioning. The air bags or ETDs
may either be triggered unintentionally or, in the event of an
accident, not be triggered at all.
XDrive on carefully.XVisit a qualified specialist workshop immediately.GWARNING
In the event a malfunction of the SRS is indicated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend that you contact an authorized Mercedes-Benz Center
immediately to have the system checked. Otherwise the SRS may not be activated when needed
in an accident, which could result in serious or fatal injury, or it might deploy unexpectedly and
unnecessarily which could also result in injury.
266Warning and indicator lamps in the instrument clusterOn-board computer and displays

Parcel netsGWARNING
Parcel nets are intended for storing light-
weight items only, such as road maps, mail,
etc.
Heavy objects, objects with sharp edges, or
fragile objects may not be transported in the
parcel nets. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front-passenger
footwell and on the left and right-hand sides
of the trunk/cargo compartment.
Skibag
Unfolding the skibag and loading skis
GWARNING
The skibag is designed for up to four pairs of
skis. Do not load the skibag with any other
objects.
Always fasten the skibag securely. In an
accident, an unfastened ski bag can cause
injury to vehicle occupants.
XFold down the rear seat armrest.XPress release catches ; together and fold
down cover :.XPull skibag : into the vehicle interior and
unfold it.XOpen the trunk lid.XPress release button :.
The flap opens downwards.XSlide the skis into the skibag from the
trunk.XPull strap : tight by the loose end until the
skis are held firmly inside the skibag.Stowage areas277Stowing and featuresZ

GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the F Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the ï information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
F Roadside Assistance button or ï
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center under
1-800-FOR-MERCedes(1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.Features297Stowing and featuresZ

XFold down the camera cover by recess :.XUse a soft cloth to clean the windshield in
front of camera ;.
Cleaning the plastic trim
GWARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements
XWipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
Care319Maintenance and careZ

GWARNING
If after five minutes a pressure of 180 kPa
(1.8 bar/26 psi) cannot be achieved, the tire
is too badly damaged to be repaired reliably
using TIREFIT.
In this case TIREFIT cannot seal the tire
properly.
Do not drive any further.
Contact the nearest authorized Mercedes-
Benz Center for assistance or call Roadside
Assistance.
Tire pressure of 180 kPa (1.8 bar/
26 psi) is reached
XPress the on/off switch on the tire inflation
compressor to 0.
The tire inflation compressor is switched
off.XUnscrew the filler hose from the valve of
the faulty tire.
! After use, excess TIREFIT may run out of
the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag which contained the TIREFIT kit.
XStow the tire sealant bottle and the tire
inflation compressor.XPull away immediately .GWARNING
Do not exceed a vehicle speed of 50 mph
(80 km/h ). A TIREFIT repair is not designed to
operate at higher speeds.
The sticker must be attached on the
instrument cluster where it will be easily seen
by the driver.
Vehicle handling characteristics of a TIREFIT
repaired tire may change. Adapt your driving
accordingly.
XStop after driving for approximately ten
minutes and check the tire pressure with
the tire inflation compressor.GWARNING
If tire inflation pressure has fallen below
130 kPa (1.3 bar/26 psi) do not continue to
drive the vehicle.
Park your vehicle safely away from the
roadway and contact the nearest authorized
Mercedes-Benz Center or Roadside
Assistance.
Have the damaged tire replaced.
XCorrect the tire pressure if it is at least
130 kPa (1.3 bar/20 psi) (for the required
values, see the Tire and Loading
Information placard on the driver's side
B-pillar or the tire pressure table inside the
fuel filler flap).XTo increase the tire pressure: switch on
the tire inflation compressor.XTo reduce the tire pressure: press
pressure release button E next to
pressure gauge F.XStow the tire sealant bottle and the tire
inflation compressor.XDrive to the nearest workshop and have the
tire changed there.XHave the tire sealant bottle replaced as
soon as possible at a qualified specialist
workshop, e.g. at an authorized Mercedes-
Benz Center.HEnvironmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at an authorized
Mercedes-Benz Center.
328Flat tireBreakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 25).
Notes on technical data
i The data stated here specifically refers to
a vehicle with standard equipment. Consult
an authorized Mercedes-Benz Center for
the data for all vehicle variants and trim
levels.
Genuine Mercedes-Benz parts
All Mercedes-Benz Centers maintain a supply
of genuine Mercedes-Benz parts for
necessary service and repair work. In
addition, strategically located parts delivery
centers provide for quick and reliable parts
service.
There are more than 300,000 different
genuine Mercedes-Benz parts available for
Mercedes-Benz models.
Genuine Mercedes-Benz parts are subject to
strict quality control. Each part has been
specially developed, manufactured or
selected for Mercedes-Benz vehicles and
fine-tuned for them.
Therefore, only genuine Mercedes-Benz parts
should be used.
GWARNING
Driving safety may be impaired if non-
approved parts, tires and wheels or safety-
relevant accessories are used.
This could lead to malfunctions in safety-
relevant systems, e.g. the brake system. This
could cause you to lose control of your vehicle
and cause an accident.
For this reason, Mercedes-Benz recommends
that you use genuine Mercedes-Benz parts or
parts of equal quality. Only use tires, wheels
and accessories that have been specifically
approved for your vehicle.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems.
Have aftermarket accessories installed at
a qualified specialist workshop. Mercedes-
Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose.
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
Always specify the vehicle identification
number (VIN) ( Y page 381) and the engine
380Genuine Mercedes-Benz partsTechnical data