
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 25).
Loading guidelines
GWARNING
Always fasten items being carried as securely
as possible. Use cargo tie-down rings and
fastening materials appropriate for the weight
and size of the load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The trunk is the preferred place to carry
objects.
Never drive a vehicle with the trunk open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R when transporting a load, never exceed the
maximum permissible gross vehicle weight
or the gross axle weight rating of the
vehicle (including occupants). The values
are specified on the vehicle identification
plate on the B-pillar of the driver's door.
R position heavy loads as far forwards as
possible and as low down in the trunk/
cargo compartment as possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R always place the load behind unoccupied
seats if possible.
R secure the load with sufficiently strong and
wear-resistant tie down. pad sharp edges
for protection.
Stowage areas
Stowage compartments
Important safety notes
GWARNING
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident
Stowage compartments in the front
Glove box
i The glove box can be ventilated
( Y page 141).
274Stowage areasStowing and features

All models except E 63 AMG
XTo open: pull handle : upwards.
The armrest folds out.
E 63 AMG
XTo open: press left-hand button ; or right-
hand button :.
The stowage compartment opens.
Stowage compartments in the rear
Stowage compartment in the rear
! Do not sit or lean your bodyweight on the
armrests when they are folded out as you
could damage them.
! Close the cover of the stowage
compartment before folding the rear seat
armrest back into the seat backrest.
XTo open: fold down seat armrest ;.XFold cover : of the armrest upwards.
Stowage net in the rear
:Stowage net
Stowage pockets
GWARNING
Storage bags are intended for storing light-
weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
storage bag. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Storage bags cannot protect transported
goods in the event of an accident.
Storage bags are located in the rear
compartment on the driver's and front-
passenger seat backrests.
276Stowage areasStowing and features

Parcel netsGWARNING
Parcel nets are intended for storing light-
weight items only, such as road maps, mail,
etc.
Heavy objects, objects with sharp edges, or
fragile objects may not be transported in the
parcel nets. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front-passenger
footwell and on the left and right-hand sides
of the trunk/cargo compartment.
Skibag
Unfolding the skibag and loading skis
GWARNING
The skibag is designed for up to four pairs of
skis. Do not load the skibag with any other
objects.
Always fasten the skibag securely. In an
accident, an unfastened ski bag can cause
injury to vehicle occupants.
XFold down the rear seat armrest.XPress release catches ; together and fold
down cover :.XPull skibag : into the vehicle interior and
unfold it.XOpen the trunk lid.XPress release button :.
The flap opens downwards.XSlide the skis into the skibag from the
trunk.XPull strap : tight by the loose end until the
skis are held firmly inside the skibag.Stowage areas277Stowing and featuresZ

EASY-PACK load-securing kit accessory parts
:Telescopic rod;Bag containing the brackets and luggage
holder=Folding box
Inserting the brackets into the loading
rail
XInsert bracket : into the center of loading
rail ?.XPress release button ; and push
bracket : into the desired position in
loading rail ?.XLet go of release button ;.XPress locking button =.
Bracket : is locked in loading rail ?.XIf necessary, fold cargo tie-down ring A
upwards.GWARNING
Distribute the load on the cargo tie down rings
evenly.
Otherwise, vehicle occupants could be
injured by objects being thrown around if you:
R brake sharply
R change direction suddenly
R are involved in an accident
Please observe the loading guidelines.
Luggage holder
The luggage holder can be used to secure
light loads against the side wall of the cargo
compartment to prevent them from moving
around.
! Only use the luggage holder to secure
cargo with a maximum weight of 15.4 lb
(7 kg) and with dimensions that the luggage
holder can safely and securely contain.
XTo install: insert two brackets A into the
left or right loading rail ( Y page 284).XPress release button : of the luggage
holder and pull the strap out slightly.XInsert luggage holder ; into brackets A
and, while doing so, press release button
= and push the luggage holder downwards
until it engages.XPress release button : of the luggage
holder and pull the strap out in the direction
of the arrow.XPlace the load between the strap and the
cargo compartment side wall.XUsing one hand, press locking button : of
the luggage holder.Stowage areas285Stowing and featuresZ

XTo insert: insert cup holder : and slide
back catch ;.XTo close: press cover = briefly at the
front.
Cover ; moves back.
Cup holder in the rear seat armrest
!
Do not sit on or support your body weight
on the rear seat armrest when it is folded
down, as you could otherwise damage it.
! Close the cup holder before folding the
rear seat armrest up. Otherwise, the cup
holder could be damaged.
XFold down the rear seat armrest.XTo open: raise the rear seat armrest cover.XPress release catch :.
Cup holder ; folds out forwards.XSwing the rear seat armrest cover back
down, if necessary.XTo close: raise the rear seat armrest cover.
Swing cup holder ; back until it engages.
Bottle holder
GWARNING
Do not transport heavy, sharp-edged, or
fragile bottles in the bottle holder.
In the event of an accident, the bottle holder
cannot secure a bottle sufficiently. You and/
or vehicle occupants could be injured.
! Make sure that any bottles weighing more
than 0.5 kg that are stored in the bottle
holder rest on the vehicle floor. The bottle
holder could otherwise be damaged.
The bottle holder is suitable for bottles sized
between 25 fl.oz (0.7 l) and 54 fl.oz (1.5 l).
The bottle holder does not secure the bottles;
it merely prevents them from tipping over.XPress the outer edge of button : and slide
in the direction of the arrow until the bottle
fits into the opening.XInsert the bottle into the bottle holder.
Sun visors
Overview of sun visors
GWARNING
Do not use the vanity mirror while driving.
Keep the vanity mirrors in the sun visors
closed while the vehicle is in motion.
Reflected glare can endanger you and others.
290FeaturesStowing and features

Towing and tow-starting
Important safety notes
GWARNING
If you tow the vehicle, you must use a rigid
towing bar if:
R the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
GWARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2 in
the ignition lock
R cannot shift the automatic transmission to
position N
i Before the vehicle is towed, switch off the
automatic locking feature (Y page 83). You
could otherwise be locked out when
pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 322).GWARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
340Towing and tow-startingBreakdown assistance

If you wish to cancel the restart:XPress the % button.
The tire pressure values stored at the last
restart will continue to be monitored.
Loading the vehicle
Instruction labels for tires and loads
GWARNING
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver's door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Two instruction labels on your vehicle show
the maximum possible load.
(1)The Tire and Loading Information placard
on the B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum
permissible vehicle load. It also contains
details of the tire sizes and
corresponding pressures for tires
mounted at the factory.(2)The vehicle identification plate is on the
B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle
occupants, the fuel and the cargo. You
can also find information about the
maximum gross axle weight rating on the
front and rear axle.
The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Never
exceed the maximum load or the
maximum gross axle weight rating for the
front or rear axle.
B-pillar (example: Sedan)
:B-pillar, driver's side
Maximum permissible gross vehicle
weight rating
i The specifications shown on the Tire and
Loading Information placard in the
illustration are examples. The maximum
permissible gross vehicle weight rating is
vehicle-specific and may differ from that in
the illustration. You can find the valid
maximum permissible gross vehicle weight
rating for your vehicle on the Tire and
Loading Information placard.
XThe Tire and Loading Information placard
gives you details on maximum permissible
gross vehicle weight rating :: "The gross
weight of occupants and luggage must
never exceed XXX kilograms or XXX
pounds."
The gross weight of all vehicle occupants,
cargo, luggage and trailer load/noseweight (if
applicable) must not exceed the specified
value.
358Loading the vehicleWheels and tires

Number of seats
i The specifications shown on the Tire and
Loading Information placard in the
illustration are examples. The number of
seats is vehicle-specific and can differ from
the details shown. The number of seats in
your vehicle can be found on the Tire and
Loading Information placard.
Maximum number of seats : determines the
maximum number of occupants allowed to
travel in the vehicle. This information can be
found on the Tire and Loading Information
placard.
Determining the correct load limit
Step-by-step instructions
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the "National Traffic and Motor
Vehicle Safety Act of 1966".
XStep 1: Locate the statement "The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs." on
your vehicle’s Tire and Loading Information
placard.XStep 2: Determine the combined weight of
the driver and passengers that will be riding
in your vehicle.XStep 3: Subtract the combined weight of
the driver and passengers from XXX
kilograms or XXX lbs.XStep 4: The resulting figure equals the
available amount of cargo and luggage load
capacity. For example, if the "XXX" amount
equals 1400 lbs and there will be five
150 lbs passengers in your vehicle, the
amount of available cargo and luggage load
capacity is 650 lbs (1400 - 750 (5 x 150) =
650 lbs).X Step 5: Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely exceed
the available cargo and luggage load
capacity calculated in step 4.XStep 6 (if applicable): If your vehicle will
be towing a trailer, load from your trailer
will be transferred to your vehicle. Consult
this manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle ( Y page 361).Loading the vehicle359Wheels and tiresZ