2012 MERCEDES-BENZ E-Class WAGON warning

! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
HOLD function or DISTRONIC PLUS: the
automatic transmission automatically
switches to transmission position P if the
vehicle is braked by the HOLD function or
DISTRONIC PLUS. In addition, at least one of
the following conditions must be fulfilled:
R the engine is switched off.
R the driver's door is open and the seat belt
is not in the buckle.
Engaging parking position P in AMG
vehiclesXIf the vehicle is stationary, press P
button :.
Engaging reverse gear R
!
Only shift the automatic transmission to
R when the vehicle is stationary.
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up past the
first point of resistance.Shifting to neutral NXWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.
If the engine has been switched off, the
automatic transmission automatically
switches to N.
Remaining in neutral N
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:
GWARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the parking brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
154Automatic transmissionDriving and parking

function depends on the drive program
selected.
Kickdown
Use kickdown for maximum acceleration.
XVehicles for USA except AMG vehicles:
fully depress the accelerator pedal.
The transmission shifts to a lower gear
depending on the engine speed.XVehicles for Canada except AMG
vehicles: depress the accelerator pedal
beyond the pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
Rocking the vehicle free
Rocking the vehicle free by shifting back and
forth between transmission positions D and
R can help to free a vehicle that has become
stuck in mud or snow. The engine
management system of the vehicle limits
shifting back and forth between transmission
positions D and R to a maximum speed of
5 mph (9 km/h). To shift back and forth
between transmission positions D and R,
move the selector lever up and down beyond
the pressure point.
Working on the vehicle
GWARNING
When working on the vehicle, engage the
parking brake and shift the automatic
transmission into park position P. Otherwise
the vehicle could roll away which could result
in an accident and/or serious personal injury.
Program selector button
General information
The program selector button allows you to
choose between different driving
characteristics.
Program selector button on all models except AMG
vehicles
E EconomyComfortable, economical
drivingS SportSporty driving style
i
For further information on the automatic
drive program, see ( Y page 157).
XPress program selector button :
repeatedly until the letter for the desired
gearshift program appears in the
multifunction display.
i The automatic transmission shifts to
automatic drive program E each time the
engine is started.
AMG vehicles
Drive program selector with manual drive program
C Controlled
EfficiencyComfortable, economical
drivingS SportSporty driving style156Automatic transmissionDriving and parking

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe transmission has
problems shifting gear.The transmission is losing oil.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).The brake system could otherwise be
damaged.
Refueling
Important safety notes
GWARNING
Gasoline and diesel fuels are highly flammable
and poisonous. They burn violently and can
cause serious injury.
Never allow sparks, flames or smoking
materials near gasoline or diesel fuel!
Turn off the engine before refueling.
Whenever you are around gasoline or diesel
fuel, avoid inhaling fumes and any skin or
clothing contact. Extinguish all smoking
materials.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging your
health.
160RefuelingDriving and parking

GWARNING
Overfilling of the fuel tank may create
pressure in the system which could cause a
gas discharge. This could cause the gasoline
to spray back out when removing the fuel
pump nozzle, which could cause personal
injury.
GWARNING
Do not fill diesel tanks with gasoline. Do not
mix diesel fuel with gasoline. Otherwise the
fuel system and engine could be damaged. In
addition, the vehicle could catch fire.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not use diesel to refuel
vehicles with a gasoline engine. Even a
small quantity of the wrong fuel will
damage the fuel system and engine.
! Do not switch on the ignition if you
accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel lines.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
Gasoline
Fuel grade
! You should only refuel with unleaded
premium-grade gasoline as this avoids
damaging the catalytic converter.
If engine running problems are apparent,
have the cause checked immediately and
repaired. Excess unburned fuel can
otherwise enter the catalytic converter,
leading to overheating and possibly
causing a fire.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
i Only refuel with premium-grade unleaded
gasoline with a specified minimum octane
number of 91 (average value of 96 RON/
86 MON).
You will usually find information about the
fuel grade on the pump. If you cannot find
the label on the pump, ask the staff for
assistance.
You can find more information under "Fuel"
( Y page 385), or by contacting an
authorized Mercedes-Benz Service Center
or visiting http://www.mbusa.com (USA
only).
Diesel
Fuel grade
! Only refuel with ULTRA-LOW SULFUR
DIESEL FUEL (ULSD, 15 ppm SULFUR
MAXIMUM). Using other diesel fuels could
result in increased wear and damage to the
engine and/or exhaust system.
Never refuel with marine diesel or heating
oil.
Do not mix these fuels with diesel fuels and
do not use any special additives, as this
may result in damage.
! Use a filter when adding fuel from a fuel
can. Otherwise, the fuel lines and/or the
fuel injection system could be blocked by
particles from the fuel can.
i Usually, you will find information about
the fuel grade on the pump. If you cannot
find the label on the gasoline pump, ask the
gas station staff.
You can find more information under “Fuel”
( Y page 385), or by contacting an
authorized Mercedes-Benz Service Center
or visiting http://www.mbusa.com (USA
only).
Low outside temperatures
! Do not use gasoline to refuel vehicles with
a diesel engine. Never mix diesel with
gasoline or kerosene, as this may result in
damage to the engine or fuel system.
Refueling161Driving and parkingZ

Diesel fuel with improved cold flow properties
is available during the winter months. Further
information on fuel properties can be
obtained from oil companies, e.g. at gas
stations.
Refueling
Fuel filler flap
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or using KEYLESS-
GO.
The position of the fuel filler cap is displayed
in the instrument cluster 8. The arrow
next to the filling pump indicates the side of
the vehicle.
Example: Sedan
:To open the fuel filler flap;To insert the fuel filler cap=Tire pressure table?Fuel type
Opening
XSwitch off the engine.XRemove the SmartKey from the ignition
lock.
KEYLESS-GO: open the driver’s door. This
switches the ignition to position 0, which
corresponds to having removed theSmartKey. The driver’s door can be closed
again.XPress the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.XOpen the fuel filler flap.XTurn the fuel filler cap counter-clockwise
and remove it.XSedan: insert the fuel filler cap into the
bracket on the inside of fuel filler flap ;.
or
XWagon: insert the fuel filler cap into the
recesses in the fuel filler flap hinge arm
horizontally from above.XCompletely insert the pump nozzle into the
filler neck and refuel.XOnly fill the tank until the pump nozzle
switches off.
! Overfilling the fuel tank could damage the
fuel system.
Closing
XReplace the fuel filler cap and turn it
clockwise. The fuel filler cap audibly
engages.XPress the fuel filler flap closed until it
engages audibly.
i If you drive with the fuel filler cap open,
reserve fuel warning lamp 8 flashes. In
addition, the ; Check Engine warning
lamp may light up. A message appears in
the multifunction display ( Y page 248).
For further information on warning and
indicator lamps in the instrument cluster,
see ( Y page 267).
i Close the fuel filler flap before locking the
vehicle. A locking pin otherwise prevents
the fuel filler flap from closing after the
vehicle has been locked.
162RefuelingDriving and parking

Fuel filler flap emergency releaseGWARNING
Avoid contact with the vehicle walls as they
may contain sharp edges. Otherwise, you
could injure yourself while releasing the fuel
filler flap.
The emergency release is located in the
trunk/cargo compartment behind the side
trim on the right-hand side, when viewed in
the direction of travel.
XOpen the trunk lid/tailgate.XSedan: slide down the parcel net.XOpen the side trim.XRemove the first-aid kit ( Y page 322).XDetach the emergency release from
retainer :.XPull the emergency release in the direction
of arrow ;.
The fuel filler flap is unlocked.XOpen the fuel filler flap.XWagon: remove the first-aid kit from the
parcel net ( Y page 322).
Depending on the vehicle's equipment, the
first-aid kit is in the parcel net or behind the
side trim panel.
Open the side trim.XFold down the side trim.XXPull the emergency release in the direction
of arrow :.
The fuel filler flap is unlocked.XOpen the fuel filler flap.Refueling163Driving and parkingZ

Adding DEFGWARNING
Make sure
R DEF does not come into contact with skin,
eyes, or clothing
R to keep DEF out of the reach of children
If you and/or others have come into contact
with DEF:
R If DEF has gotten into contact with eyes,
flush with plenty of water immediately and
seek medical help.
R Clean affected skin immediately with plenty
of water.
R If DEF was swallowed, rinse mouth
immediately with plenty of water and drink
plenty of water. Consult a physician.
GWARNING
If you open the DEF tank cap at high
temperatures, ammonia vapors can be
released.
Ammonia vapors have a pungent odor and are
particularly irritating to:
R skin
R mucous membranes
R eyes
You may experience a burning sensation in
your eyes, nose and throat, as well as
coughing and watering of the eyes.
Do not inhale any ammonia vapors that may
be released. Only refill the DEF tank in well
ventilated areas.
! Only use DEF that complies with
ISO 22241. Do not add any special
additives to DEF and do not thin DEF with
water. This could destroy the BlueTEC
exhaust gas aftertreatment.
If the outside temperature is lower than
Ò 11 †, damage may occur when topping up.
If DEF is frozen and there is an active warning
indicator, topping up may not be possible.
Park the vehicle in a warmer place, e.g. in a
garage, until DEF has become fluid again.
Filling is then possible again. Alternatively,
have the DEF tank refilled at a qualified
specialist workshop.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF
residues crystallize after time and
contaminate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine
damage.
i If you are adding between maintenance
intervals, add approximately 1 gallon (3.8 l)
of DEF to the DEF tank. One gallon (3.8 l)
of DEF is approximately 2 DEF refill bottles.
Then, have the DEF supply checked and
filled completely if necessary. For this
purpose, Mercedes-Benz recommends a
qualified specialist workshop.
Further information on DEF ( Y page 387).
The DEF filler neck is under the trunk floor.XSwitch off the ignition.XOpen the trunk.XLift up the trunk floor ( Y page 286).XTurn DEF cap : counter-clockwise and
remove it.166RefuelingDriving and parking

XTurn DEF filler cap ; counter-clockwise
and open it.
Filler cap ; is secured with a plastic strap.XUnscrew the covering cap from DEF refill
bottle =.XPlace DEF refill bottle = on the filler neck
as shown and screw on clockwise hand-
tight.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
XPress DEF refill bottle = down.
The DEF tank is filled. This may take up to
one minute.
i If the DEF refill bottle is no longer pressed
down, the filling process stops and the
partially emptied bottle can be removed.
XRelease DEF refill bottle =.XTurn DEF refill bottle = counter-clockwise
and remove it.XPlace DEF filler cap ; on the filler neck and
turn it clockwise.XInsert DEF cap : as shown and turn it
clockwise as far as it will go.XFold the trunk floor down.XClose the trunk lid.XDrive at a speed above 10 mph (16 km/h).
The Check Additive See Operator's
Manual message goes out after
approximately one minute.
i If the Check Additive See
Operator's Manual message remains
shown in the multifunction display, add an
additional bottle of DEF.
i Then, have the DEF supply checked at a
qualified specialist workshop and
completely refilled if necessary.
Parking
Important safety notes
GWARNING
Do not park this vehicle in areas where
combustible materials can come into contact
with the hot exhaust system. Do not park the
vehicle on dry grassland or harvested grain
fields. Combustible materials, such as grass,
hay or leaves could be ignited by the hot
exhaust system and cause a vehicle fire.
Parking167Driving and parkingZ