2012 MERCEDES-BENZ E-Class SEDAN maintenance

Cleaning the windowsGWARNING
Before cleaning the windshield or wiper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone out. The windshield wipers could
otherwise move and injure you.
XClean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away. This can lead to corrosion damage
and damage to electronic components.
Cleaning the wiper blades
GWARNING
Before cleaning the windshield or wiper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone out. The windshield wipers could
otherwise move and injure you.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.XFold the wiper arms away from the
windshield.XCarefully clean the wiper blades with a
damp cloth.XFold the windshield wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the exterior lighting
XClean the plastic lenses of the exterior
lights with a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
! Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
Cleaning the sensors
XClean sensors : of the driving systems
with water, car shampoo and a soft cloth.Care317Maintenance and careZ

! When cleaning the sensors with a power
washer, maintain a distance between the
vehicle and the nozzle of the power washer
of at least 11.8 in (30 cm). Information
about the correct distance is available from
the equipment manufacturer.
Cleaning the rear view camera
Example: Sedan
XUse clear water and a soft cloth to clean
camera lens :.
!
Do not clean the camera lens and the area
around the rear view camera with a power
washer.
Cleaning the exhaust tail pipes
Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
XClean the exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.Interior care
Cleaning the displayXBefore cleaning the display, make sure that
it is switched off and has cooled down.XClean the display surface using a
commercially-available microfiber cloth
and TFT/LCD display cleaner.XDry the display surface using a dry
microfiber cloth.
! For cleaning, do not use any of the
following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household
cleaning agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to
irreparable damage to the display.
Cleaning Night View Assist Plus
! Never clean the camera lens. When
cleaning the field of vision of the driving
systems, make sure that you do not spray
glass cleaner on the camera lens. If the
camera lens is dirty, visit a qualified
specialist workshop.
GWARNING
Please do not forget that your primary
responsibility is to drive the vehicle. A driver's
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, stop before trying to
remove window fogging or cleaning the
window in front of the Night View Assist Plus
camera.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
318CareMaintenance and care

XFold down the camera cover by recess :.XUse a soft cloth to clean the windshield in
front of camera ;.
Cleaning the plastic trim
GWARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as a result, plastic
parts may break away and be thrown around
the interior when an air bag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic
surfaces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe with a damp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements
XWipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.XHeavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwise a risk
of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
Care319Maintenance and careZ

Cleaning the seat covers
! Do not use microfiber cloths to clean
genuine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the
covers down with a dry cloth. Make sure
that the leather does not become
soaked. It may otherwise become rough
and cracked. Only use leather care
agents that have been tested and
approved by Mercedes-Benz. You can
obtain these from a qualified specialist
workshop, e.g. a Mercedes-Benz Service
center.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R clean Alcantara® covers with a damp
cloth. Make sure you wipe entire seat
sections to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Cleaning the seat belts
XUse clean, lukewarm water and soap
solution.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by warming them above 176 ‡ (80 †) or
placing them in direct sunlight.
GWARNING
Do not bleach or dye seat belts as this may
severely weaken them. In a crash, they may
not be able to provide adequate protection.
Cleaning the headliner and carpets
XRoof lining: use soft brushes or dry
shampoo if it is particularly dirty.XCarpets: use carpet and textile cleaners
that have been approved and
recommended by Mercedes-Benz.320CareMaintenance and care

XFold both plates upwards :.XFold out lower plate ;.XGuide the lugs on the lower plate fully into
the openings in base plate =.
Securing the vehicle on level ground (example:
Sedan)
XOn level ground: place chocks or other
suitable items under the front and rear of
the wheel that is diagonally opposite the
wheel you wish to change.
Securing the vehicle on slight downhill gradients
(example: Sedan)
XOn downhill gradients: place chocks or
other suitable items in front of the wheels
of the front and rear axle.
Raising the vehicle
GWARNING
When jacking up the vehicle, only use the jack
which has been specifically approved by
Mercedes-Benz for your vehicle.
The jack is designed exclusively for jacking up
the vehicle at the jacking points built into both
sides of the vehicle. The jack saddle must be
placed centrally under the jacking point. The
jack must always be vertical when in use,
especially on inclines or declines.
The jack is intended only for lifting the vehicle
briefly for wheel changes. It is not suited for
performing maintenance work under the
vehicle. To help avoid personal injury, use the
jack only to lift the vehicle during a wheel
change.
Never get beneath the vehicle while it is
supported by the jack. Keep hands and feet
away from the area under the lifted vehicle.
Always lower the vehicle onto sufficient
capacity jackstands before working under the
vehicle.
Always firmly engage the parking brake and
block the wheels with wheel chocks or other
sizable objects before raising the vehicle with
the jack. Do not disengage the parking brake
while the vehicle is raised.
Make sure that the ground on which the
vehicle is standing and where you place the
jack is solid, level and not slippery. If
necessary, use a large underlay. On slippery
surfaces, such as tiled floors, you should use
a non-slip underlay, for example a rubber mat.
Do not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack may
not be able to achieve its load-bearing
capacity if it is not at its full height.
Never start the engine when the vehicle is
raised.
Also observe the notes on the jack.330Flat tireBreakdown assistance

XPress the a button.
The tire pressure values stored at the last
restart will continue to be monitored.
Tire pressure monitor
Important safety notes
If a tire pressure monitor system is installed,
the vehicle's wheels have sensors that
monitor the tire pressures in all four tires. The
tire pressure monitor warns you when the
pressure drops in one or more of the tires. The
tire pressure monitor only functions if the
correct wheel electronics units are installed
on all wheels.
The tire pressure monitor has a yellow
warning lamp in the instrument cluster for
indicating pressure loss/malfunctions (USA)
or pressure loss (Canada). Whether the
warning lamp flashes or lights up indicates
whether a tire pressure is too low or the tire
pressure monitoring system is
malfunctioning:
R if the warning lamp is lit continuously, the
tire pressure on one or more tires is
significantly too low. The tire pressure
monitor is not malfunctioning.
R USA only: if the warning lamp flashes for
60 seconds and then remains lit constantly,
the tire pressure monitor is malfunctioning.
GWARNING
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the pressure
recommended by the vehicle manufacturer
on the Tire and Loading Information placard
on the driver's door B-pillar or the tire
pressure label on the inside of the fuel filler
flap. If your vehicle has tires of a different size
than the size indicated on the Tire and Loading
Information placard or the tire pressure label,
you should determine the proper tire pressure
for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires are significantly underinflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly underinflated tire causes the tire
to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle's
handling and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver's responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately one minute and then
remain continuously illuminated. This
sequence will be repeated every time the
vehicle is started as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or signal
low tire pressure as intended. TPMS
malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
i USA only:Tire pressure355Wheels and tiresZ

! On vehicles equipped with a tire pressure
monitor, electronic components are
located in the wheel.
Tire-mounting tools should not be used
near the valve. This could damage the
electronic components.
Always have the tires changed at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
Direction of rotation
Tires with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of hydroplaning. You will only gain these
benefits if the correct direction of rotation is
maintained.
An arrow on the sidewall of the tire indicates
its correct direction of rotation.
You may mount a spare wheel/emergency
spare wheel against the direction of rotation.
Observe the time restriction on use as well as
the speed limit specified on the spare wheel/
emergency spare wheel.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tires from oil, grease, gasoline and diesel.
Cleaning the wheels
GWARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
Wheel and tire combinations
Please bear the following in mind
! For safety reasons, Mercedes-Benz
recommends that you only use Tires and
wheels which have been approved by
Mercedes-Benz specifically for your
vehicle.
These tires have been specially adapted for
use with the control systems, such as ABS
or ESP ®
, and are marked as follows:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(tires featuring run-flat characteristics)
R MO1 = Mercedes-Benz Original (only
certain AMG tires)
Mercedes-Benz Original Extended tires
may only be used on wheels that have been
specifically approved by Mercedes-Benz.
Only use tires, wheels or accessories
tested and approved by Mercedes-Benz.
Certain characteristics, e.g. handling,
vehicle noise emissions or fuel
consumption, may otherwise be adversely
affected. In addition, when driving with a
load, tire dimension variations could cause
the tires to come into contact with the
bodywork and axle components. This could
result in damage to the tires or the vehicle.
Mercedes-Benz accepts no liability for
damage resulting from the use of tires,
wheels or accessories other than those
tested and approved.
Further information about tires, wheels and
approved combinations can be obtained
from any authorized Mercedes-Benz
Center.
i The Tire and Load Information placard
with the recommended tire pressures is
attached to the B-pillar on the driver's side.
Further information about driving at high
speeds or driving with vehicle loads that are
lighter than the maximum vehicle load can
be found in the tire pressure table on the
inside of the fuel filler flap. Check tire
pressures regularly, and only when the tires
are cold. Comply with the maintenance
recommendations of the tire manufacturer
in the vehicle document wallet.Wheel and tire combinations371Wheels and tiresZ

! Do not refuel with low-grade fuel and do
not use fuel additives that are not tested
and approved for Mercedes-Benz vehicles.
Damage to or malfunctions of the fuel
system may otherwise occur.
DEF
Important safety notes
i For BlueTEC vehicles only.
DEF is a non-flammable, non-toxic, colorless,
odorless and water-soluble fluid.
! Rinse surfaces that have come into
contact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF
residues crystallize after time and
contaminate the affected surfaces.
High outside temperatures
If DEF heats up to over 122 ‡ (50 †) for
extended periods, e.g. as a result of direct
sunlight on the DEF reservoir, DEF can
decompose. Ammonia vapors develop as a
result.
GWARNING
When opening the filler cap of the DEF tank
ammonia gas vapors may escape. Refill DEF
in a well ventilated area only. Ammonia gas
vapors have a pungent odor and are
particularly irritating for your skin, mucous
membranes, and eyes. Inhaling ammonia gas
vapors will cause burning eyes, nose, and
throat, as well as coughing and watering eyes.
Low outside temperatures
DEF freezes at a temperature of
approximately 12 ‡ (–11 †). The vehicle is
equipped with a DEF preheating system when
it leaves the factory. Winter operation is
therefore also guaranteed at temperatures
below 12 ‡ (–11 †).
Additives
! Only use DEF in accordance with ISO
22241. Do not use additives with DEF and
do not dilute DEF with water. This may
destroy the BlueTEC exhaust gas
aftertreatment system.
Purity
Assuring the purity of DEF is particularly
important with respect to avoiding
malfunctions in the exhaust gas
aftertreatment system.
If DEF is pumped out of the DEF tank, e.g.
during repair work, it must not be returned to
the tank. The purity of the fluid can no longer
be guaranteed.
! Impurities in DEF (e.g. due to other
service products, cleaning agents or dust)
lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC exhaust gas
aftertreatment system
Engine oil
Please bear the following in mind
The engine oils are matched to the
performance of Mercedes-Benz engines and
service intervals. You should therefore only
use engine oils and oil filters that are
approved for vehicles with maintenance
systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center
or go to the Internet site
http://www.mbusa.com (USA only).
! Never use engine oil or an oil filter of a
specification other than is necessary to
fulfill the prescribed service intervals. Do
not change the engine oil or oil filter in
order to achieve longer replacement
Service products and capacities387Technical dataZ