2012 MERCEDES-BENZ E-Class SEDAN condi

ProblemPossible causes/consequences and M Solutions?
The red coolant
warning lamp lights up
while the engine is
running and the coolant
temperature gauge is
at the start of the scale.The temperature sensor for the coolant temperature gauge is
defective.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.XApply the parking brake.XConsult a qualified specialist workshop.268Warning and indicator lamps in the instrument clusterOn-board computer and displays

ProblemPossible causes/consequences and M Solutions?
The red coolant
warning lamp comes on
while the engine is
running.The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator
may be blocked or the electric engine radiator fan may be
malfunctioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.XObserve the additional display messages in the multifunction
display.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.XCheck the coolant level and add coolant (Y page 311). Observe
the warning notes.XIf you need to add coolant more often than usual, have the
engine coolant system checked.XMake sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.XAt coolant temperatures under 248 ‡ (120 † ), drive to the next
qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic.?
The red coolant
warning lamp comes on
while the engine is
running. A warning tone
also sounds.The coolant temperature has exceeded 248 ‡ (120 † ). The
airflow to the engine radiator may be blocked or the coolant level
may be too low.
The engine is not being cooled sufficiently and may be damaged.XObserve the additional display messages in the multifunction
display.XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.XAllow the engine and coolant to cool.XCheck the coolant level and add coolant (Y page 311). Observe
the warning notes.XIf you need to add coolant more often than usual, have the
engine coolant system checked.XMake sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.XAt coolant temperatures under 248 ‡ (120 † ), drive to the next
qualified specialist workshop.XAvoid subjecting the engine to heavy loads, e.g. driving in
mountainous terrain, and stop-and-go traffic.Warning and indicator lamps in the instrument cluster269On-board computer and displaysZ

TiresProblemPossible causes/consequences and M Solutionsh
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit.
Canada only:
The yellow tire pressure
monitor warning lamp
(pressure loss) is lit.GRisk of accident
The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
XStop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.XObserve the additional display messages in the multifunction
display.XCheck the tire pressure. If necessary, correct the tire pressure
( Y page 355).XIf necessary, change a wheel ( Y page 370).h
USA only:
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
60 seconds and then
remains lit.The tire pressure monitor is faulty.XObserve the additional display messages in the multifunction
display.XVisit a qualified specialist workshop.GWARNING
Each tire, including the spare (if provided), should be checked at least every two weeks when
cold and inflated to the pressure recommended by the vehicle manufacturer on the Tire and
Loading Information placard on the driver's door B-pillar or, if available, the tire pressure label
on the inside of the fuel filler flap. If your vehicle has tires of a different size than the size indicated
on the Tire and Loading Information placard or the tire pressure label, you should determine the
proper tire pressure for those tires.
As an added safety feature, your vehicle has been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires are
significantly underinflated. Accordingly, when the low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and inflate them to the proper pressure. Driving
on a significantly underinflated tire causes the tire to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency and tire tread life, and may affect the vehicle's handling
and stopping ability. Please note that the TPMS is not a substitute for proper tire maintenance,
and it is the driver's responsibility to maintain correct tire pressure, even if underinflation has
not reached the level to trigger illumination of the TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the
system is not operating properly. The TPMS malfunction indicator is combined with the low tire
pressure telltale. When the system detects a malfunction, the telltale will flash for approximately
1 minute and then remain continuously illuminated. This sequence will be repeated every time
Warning and indicator lamps in the instrument cluster271On-board computer and displaysZ

GWARNING
A malfunction in the system has been
detected if one of the following conditions
occurs:
R the indicator lamp in the SOS button does
not light up during the system self-
diagnosis.
R the indicator lamp in the F Roadside
Assistance button does not light up during
the system self-diagnosis.
R The indicator lamp in the ï information
button does not light up during self-
diagnosis of the system.
R the indicator lamp in the SOS button,
F Roadside Assistance button or ï
information button continues to be lit red
after the system self-diagnosis.
R The Tele Aid Inoperative or Tele Aid
Not Activated message appears in the
multifunction display after the system self-
test.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In
the event of an emergency, assistance must
be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center under
1-800-FOR-MERCedes(1-800-367-6372)
or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
! A license agreement must exist in order
to activate the mbrace service. Ensure that
your system is activated and ready for use,
and press the ï MB Info call button to
register. If any of the steps mentioned is
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
assistance services:
R USA: Mercedes-Benz Customer
Assistance Center under
1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
i An mbrace emergency call that has been
initiated automatically cannot be
terminated by the customer.
An emergency call can also be initiated
manually.
As soon as the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The Connecting Call message
appears on the multifunction display.
The audio output is muted.
Once a connection has been established, the
Call Connected message appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
R current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.Features297Stowing and featuresZ

Garage door opener
Important safety notes
The HomeLink ®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center or call one of the following
telephone hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
GWARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
i USA only:
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
FCC ID: CB2HMIHL4
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
IC: 279B-HMIHL4
Programming the integrated garage
door opener on the rear-view mirror
Programming
GWARNING
Only press the transmitter button on the
integrated garage door opener if there are no
persons or objects present within the sweep
of the garage door. People could otherwise be
injured by the movement of the door.
302FeaturesStowing and features

You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
The service interval message informs you of
the next service due date.
The multifunction display shows a service
message for several seconds, e.g.:
Next Service A in .. days
Service A Due
Service A Exceeded by ... days
The letter indicates which service is due. A
stands for a minor service and B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
You can obtain further information from an
authorized Mercedes-Benz Center.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:XNote down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
i The service interval display does not
provide any information regarding the
engine's oil level. Observe the notes on the
engine oil level ( Y page 309).
Hiding a service message
XPress the % or a button on the
steering wheel.Displaying service messagesXSwitch on the ignition.XPress = or ; on the steering wheel
to select the Serv. menu.XPress 9 or : to select the ASSYST
PLUS submenu and press a to confirm.
The service due date appears in the
multifunction display.
Please bear the following in mind
Resetting the service interval display
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the service interval display after the
necessary service work has been carried out.
Further information, on maintenance for
example, can be obtained at an authorized
Mercedes-Benz Center or directly from
Mercedes-Benz.
! If the service interval display has been
reset unintentionally, have the setting
corrected at a Mercedes-Benz Center.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center.
Care
Notes on care
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz.
Care313Maintenance and careZ

brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Cleaning the paintwork
Scratches, corrosive deposits, areas affected
by corrosion and damage caused by
inadequate care cannot always be completely
repaired. In such cases, visit a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
XRemove impurities immediately, where
possible, whilst avoiding rubbing too hard.XSoak insect remains with insect remover
and rinse off the treated areas afterwards.XSoak bird droppings with water and rinse
off the treated areas afterwards.XRemove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.XUse tar remover to remove tar stains.XUse silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
If water no longer forms "beads" on the paint
surface, use the paint care products
recommended and approved by Mercedes-
Benz. This is the case approximately every
three to five months, depending on the
climate conditions and the care product used.
If dirt has penetrated the paint surface or the
paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB
Touch-Up Stick, to correct smaller areas of
paint damage quickly and provisionally.
Matte finish care
If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
These notes also apply to light alloy wheels
with a clear matte finish.
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Do not use wash programs with a hot wax
treatment under any circumstances.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
316CareMaintenance and care

XVehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y page 145).XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.XMake sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.XGet out of the vehicle. Pay attention to
traffic conditions when doing so.XClose the driver's door.
TIREFIT kit
Using the TIREFIT kit
You can use the TIREFIT kit to seal small
punctures, particularly those in the tire tread.
You can use TIREFIT at outside temperatures
down to -4 ‡ (-20 †).
GWARNING
TIREFIT is a limited repair device. TIREFIT
cannot be used for cuts or punctures larger
than approximately 0.16 in (4 mm) and tire
damage caused by driving with extremely low
tire inflation pressure, or on a flat tire, or a
damaged wheel.
Do not drive the vehicle under such
circumstances.
Contact the nearest authorized Mercedes-
Benz Center for assistance or call Roadside
Assistance.
XDo not remove any foreign objects which
have penetrated the tire, e.g. screws or
nails.XRemove the tire sealant bottle, the
accompanying "max. 80 km/h" sticker and
the tire inflation compressor from the
stowage well underneath the trunk floor/
trunk floor ( Y page 322).XAffix part : of the sticker within the
driver's field of vision.XAffix part ; of the sticker near the valve
on the wheel with the defective tire.GWARNING
Take care not to allow the contents of TIREFIT
to come in contact with hair, eyes or clothing.
TIREFIT is harmful if inhaled, swallowed or
absorbed through the skin - causes skin, eye
and respiratory irritation.
Any contact with eyes or skin should be
flushed immediately with plenty of water.
If clothing comes in contact with TIREFIT,
change clothing as soon as possible.
In case of allergic reaction or rash, consult a
physician immediately.
GWARNING
Keep TIREFIT away from children. If
swallowed, rinse mouth immediately with
plenty of water and drink plenty of water.
Do not induce vomiting.
Consult a doctor immediately.
Keep away from open flame or heat source.
326Flat tireBreakdown assistance