2012 MERCEDES-BENZ E-CLASS ESTATE oil change

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 25). Running-in notes
Important safety notes
New and replaced brake pads and discs only
reach their optimum braking effec tafter sev-
eral hundred kilometres of driving. Compen-
sate for this by applying greater force to the
brake pedal. The first 1,500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with
excellent performance for the remainder of
the engine's life.
R Drive at varying vehicle speeds and engine
speeds for the first 1,500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R Change gea ringood time, before the rev
counter needle is Ôof the way to the red
area of the rev counter.
R Do not shift down a gear manually in order
to brake.
Vehicles with automatic transmission:
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
R The shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when
driving in mountainous terrain. After 1500 km, you may gradually accelerate
the vehicle to full road and engine speeds.
Additional running-in notes for AMG vehicles:
R
Do not drive at speeds above 140 km/h for
the first 1500 km.
R Only allow the engine to reach a maximum
engine speed of 4500 rpm briefly.
i You should also observe these notes on
running in if the engine or parts of the drive
train on your vehicle have been replaced. AMG vehicles with rear axle differen-
tial lock
Your vehicle is equipped with aself-locking
differential on the rear axle. Change the oil
after a running-in period of 3000 km to
improve protection of the rear axle differen-
tial. This oil change will lengthen the service
life of the differential. Have the oil change
carried out at a qualified specialist workshop. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardised. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Fit the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats. G
WARNING
Unsuitable footwear can hinde rcorrect usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers 160
DrivingDriving and parking

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Releasing the parking lock manually
i
The following description does not apply
to vehicles with a DIRECT SELECT lever and
AMG vehicles.
X Apply the parking brake.
X Prise out selector lever gaiter :with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull selec-
tor lever gaiter
:up and out.
X Press release button ;down and simul-
taneously move the selector lever out of
position P.
The selector lever can now be moved freely
until it is returned to position P.
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P. This occurs if the
vehicle is towed away, for example. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. Refuelling
179Driving and parking Z

Apart from driving style, consumption is
dependent on many factors such as:
R load
R tyre pressure
R cold start
R selected route
R numbe rofconsumers that are switched on
These variable are not included in the ECO
display.
Your driving style is evaluated on the basis of
the following three categories:
Acceleration (evaluation of all accelera-
tion processes) The bar fills up: The bar depletes:
Moderate accelera-
tion, espeically at
higher speeds Sporty acceleration
Constant (evaluation of the driving style
at any point in time)
The bar fills up: The bar depletes:
Constant speed and
avoidance of unnec-
essary acceleration
and deceleration
processes Fluctuations in
speed
Coasting (evaluation of total decelera-
tion)
The bar fills up: The bar depletes:
Drive with care,
keep your distance
from the vehicle
ahead and remove
your foot from the
accelerator pedal in
good time: the vehi-
cle can coast with-
out braking Frequent braking i
An economical driving style depends in
particular on driving at moderate speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
R observe the gearshift recommendations.
R drive in drive program E(vehicles with
automatic transmission).
i On long journeys at constant speed, such
as on the motorway, only the "Constant"
category bar changes.
i The ECO display sums up the driving
behaviour from the start to the end of the
journey. As a result, the bars change
dynamically at the start of the journey. Dur-
ing long journeys there are fewer changes.
For more dynamic changes, perform a man-
ual reset.
For further information on ECO display, see
(Y page 250). Short journeys
! Vehicles with adiesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collecting in the engine oil and cause
engine failure. Therefore, if you frequently
drive short distances, you should take a 20
minute trip on a motorway or rural road at
least every 500km. Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident. 186
Driving tipsDriving and parking

When checking the oil level:
R
park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil dip-
stick Example: vehicles with a petrol engine
Example: vehicles with a diesel engine
X
Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add 1.0 litre of engine oil. Adding engine oil G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage
to the engine or to the catalytic converter.
Have excess engine oil siphoned off. Engine compartment
347Maintenance and care Z

Information abou
tService Resetting the ASSYST PLUS service inter-
val display
!
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Aq ualified specialist workshop, e.g. a
Mercedes-Ben zService Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
Arduous operating conditions or increased
loads on the vehicle will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous condi-
tions include regular city driving with frequent
intermediate stops and use in mountainous
terrain or on poor road surfaces.
For example, if the vehicle is used under ardu-
ous operating conditions, have air filters,
engine oil and oil filters changed frequently
and chec kthe wheels often.F urther informa-
tion can be obtained at a qualified specialist
workshop, e.g. a Mercedes-Ben zService
Centre.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's curren ttelephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. AdBlue
®
service indicator
i For BlueTEC vehicles only. To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent AdBlue
®
. AdBlue ®
is topped
up as part of the service. Under normal oper-
ating conditions, a full tank of AdBlue ®
should
last until the nexts ervice due date.
Depending on how and where the vehicle is
used, there may be an increase in the
AdBlue ®
consumption, resulting in the next
service due date being brought forward.
Certain display messages show that
AdBlue ®
must be topped up, e.g.
Refill AdBlue at workshop See Own‐ er's Manual
Refill AdBlue at workshop No start
in .. km
Aw
arning tone also sounds.
You can no longer start the engine when the
AdBlue ®
supply has been used up
(Y page 281).
! Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked at
a qualified specialist workshop. If necessary,
have AdBlue ®
topped up. Before a longer stay
outside of Europe, consult a qualified special-
ist workshop.
Observe the notes on AdBlue ®
(Y page 440).
You can obtain further informatio nabout
BlueTEC exhaust gas aftertreatment and
AdBlue ®
from any Mercedes-Benz Service
Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner. 350
CareMaintenance and care

X
Fold dow nthe camera cover by recess :.X
Use a soft cloth to clean the windscreen in
front of camera ;.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the plastic trim
.This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
X Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers !
Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth. Make sure that
the leather does not become soaked. It
may otherwise become rough and
cracked. Only use leather care agents
that have been tested and approved by
Mercedes-Benz. You can obtain these
from a qualified specialist workshop.
R clean artificial leather covers with a cloth
moistened with a solution containing
1%detergen t(e.g. washing-up liquid). 356
CareMaintenance and care

Clean the contact surface
softhe wheel and
the brake disc thoroughly every time a wheel
is interchanged. Check the tyre pressure and,
if necessary, restart the tyre pressure loss
warning system or the tyre pressure monitor. Direction of rotation
Tyres with a specified direction of rotation
have additional benefits, e.g. if there is a risk
of aquaplaning. You will only gain these ben-
efits if the correct direction of rotation is
observed.
An arrow on the sidewall of the tyre indicates
its correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the
tyres against oil, grease, petrol and diesel. Cleaning the wheels
G
WARNING
The water jet of circular-jet nozzles (dirt grind-
ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam-
aged tyres or chassis components replaced
immediately. Fitting
awheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Shift the transmission to position P.X
Vehicles with AIRMATIC :make sure that
"normal" level is selected (Y page 208).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 161).
X If included in the vehicle equipment,
remove the tyre-change tool kit from the
vehicle.
X Secure the vehicle to preven titfrom rolling
away.
i Apart from certain country-specific varia-
tions, the vehicles are not equipped with a
tyre-change tool kit. Some tools for chang-
ing a wheel are specific to the vehicle. For
more information on which tools are
required to perform a wheel change on your
vehicle, consult a qualified specialist work-
shop.
Necessary wheel-changing tools can
include, for example:
R jack
R wheel chock
R wheel wrench
Securing the vehicle agains trolling
away Changing
awheel
389Wheels and tyres Z

a high sulphur conten
tis available, you will
need to carry out your vehicle's oil change
at shorter intervals. More information
aboutt he interval for oil change can be
obtained from any qualified specialist
workshop.
Usually you will find information about the
fuel grade on the pump. If you cannot find the
label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling (Y page 180).
Low outside temperatures
In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc-
tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be
insufficient .Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climati cconditions.
i Further information on country-specific
fuel properties can be obtained from oil
companies, e.g. at filling stations.
Flow improvers
To improve the low-temperature resistance of
diesel fuel, a flow improver can be attached.
The effectiveness of a flow improver is not
guaranteed for every fuel.
Only use flow improvers tested and approved
by Mercedes-Benz. During use, please
observe the information on operation.
Correct dosage and sufficient mixing are deci-
sive in improving low-temperature resistance
with the flow improver. Overdosage can
potentially even decrease low-temperature
resistance and must therefore be avoided.
Follow the manufacturer's guidelines on dos-
age.
Mix the additive into the diesel in good time,
before the flow characteristics of the diesel become insufficient. Otherwise, malfunctions
can arise through heating the fuel system,
e.g. through parking in a heated garage.
More information about recommended flow
improvers can be obtained from any qualified
specialist workshop.
Fuel consumption information
H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences or road conditions
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These
documents are delivered with your vehicle.
The consumption figures were in each case
based on the currently applicable version:
R for vehicles that comply with standards
up to and including the EURO 4standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles tha tcomply with or exceed
the EURO 5standard, in accordance with
Regulation (EC )No. 715/2007 Service products and capacities
439Technical data Z