Display messages Possible causes/consequences and
M Solutions
# The battery is no
tbeing charged.
Aw arning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 177).
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise overheat.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. 4
Check eng. oil
lev. when next
refuelling The engine oil level has dropped to the minimum level.
Aw
arning tone also sounds.
X Chec kthe oil level when next refuelling, at the latest
(Y page 309).
X If necessary, top up the engine oil (Y page 309).
X Have the engine checked at a qualified specialist workshop if
the engine oil needs topping up more often than usual. 8
Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated when the fuel level
drops into the reserve range.
X
Refuel at the nearest filling station. C There is only a very small amount of fuel in the fuel tank.
The auxiliary heating cannot be operated.
X
Refuel at the nearest filling station without fail. Display messages
261On-board computer and displays Z
Display messages Possible causes/consequences and
M Solutions
¸
Please
replace air
cleaner Vehicles with a diesel engine: the engine air filte
ris dirty and must
be replaced.
X Visit a qualified specialist workshop. !
Clean
the fuel fil‐
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X
Visit a qualified specialist workshop. Driving systems
Display messages Possible causes/consequences and
M Solutions
À
Attention Assist:
Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or
alack of concentration on th epart of th edriver. A warning tone
also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you
get enough rest. À
Attention Assist
inoperative ATTENTION ASSIST is inoperative.
X
Visi taqualified specialist workshop. Speed Limit Assist
currently unavail‐
able See Owner's
Manual Speed Limit Assist is deactivated and temporarily inoperative.
Possible causes:
R
the windscreen is dirty in the camera's field of vision.
R visibility is impaired due to heavy rain, snow or fog.
X Clean the windscreen.
If the system detects that the camera is fully operational, the dis-
play message disappears.
Speed Limit Assist is operational again. Speed Limit
Assist: Unavaila‐
ble in this country Speed Limit Assist is only available in certain countries.
X
Drive on.
Speed Limit Assist is available again as soon as you drive in a
country in which its use is approved. Speed Limit Assist
inoperative Speed Limit Assist is faulty.
X
Visit a qualified specialist workshop. 262
Display messagesOn-board computer and displays
Display messages Possible causes/consequences and
M Solutions
Blind Spot Assis
torActive Blind Spot Assist is temporarily inop-
erative .Possible causes:
R the sensors are dirty.
R the function is impaired due to heavy rain or snow.
R the radar sensor system is outside the operating temperature
range.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
The yellow 9indicator lamps also light up in the exterior mir-
rors.
Once the causes listed above no longer apply, the display message
goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 177).
X Clean the sensors (Y page 317).
X Restart the engine. Blind Spot Assist
inoperative or
Active Blind Spot Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
The yellow 9indicator lamps also light up in the exterior mir-
rors.
X Visit a qualified specialist workshop. Parking Guidance
inoperative Parking Guidance is malfunctioning (Y
page 203).
X Restart the engine.
If the display message continues to be displayed:
X Visit a qualified specialist workshop. Display messages
265On-board computer and displays Z
Display messages Possible causes/consequences and
M Solutions
Parking Guidance
cancelled Parking Guidance is deactivated. Possible causes:
R
The vehicle is skidding.
R the sensors are dirty.
R a malfunction has occurred.
Aw arning tone also sounds.
X Reactivate Parking Guidance late r(Y page 203).
If the parking space symbol does not appear in the multifunction
display at speeds below 30 km/h:
X Clean the sensors (Y page 317).
X Restart the engine.
If the parking space symbol still does not appear in the multifunc-
tion display at speeds below 30 km/h:
X Visit a qualified specialist workshop. Parking Guidance has been deactivated because you are no longer
following the recommended path.
X
Park again and, while doing so, observe the display messages
in the multifunction display. Parking Guidance
finished The vehicle is parked.
Awarning tone also sounds.
The display message disappears automatically. DISTRONIC PLUS off DISTRONIC PLU
Shas been deactivated (Y page 188).
If it was deactivated automatically, a warning tone also sounds. DISTRONIC PLUS
available again DISTRONIC PLU
Sis operational againa fter having beentempo-
rarily unavailable. You can now reactivate DISTRONIC PLUS
(Y page 188). 266
Display messagesOn-board computer and displays
Display messages Possible causes/consequences and
M Solutions
DISTRONIC PLUS cur‐
rently unavailable
See Owner's Manual DISTRONIC PLU
Sis temporarily inoperative. Possible causes:
R the function is impaired due to heavy rain or snow.
R the sensors in the radiator trim and in the bumpers are dirty.
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
Aw arning tone also sounds.
Once the causes listed abov eno longer apply, the display message
goes out.
DISTRONIC is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 177).
X Clean the sensors in the radiator trim and in the bumpers
(Y page 317).
X Restart the engine. DISTRONIC PLUS
inoperative DISTRONIC PLUS is faulty.
BAS PLUS and PRE-SAFE
®
Brake may also have failed.
Aw arning tone also sounds.
X Visi taqualified specialist workshop. DISTRONIC PLUS
inactive You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS
--- km/h An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 188). DISTRONIC PLUS and
SPEEDTRONIC DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
X Visit a qualified specialist workshop. Cruise control and
SPEEDTRONIC inop‐
erative SPEEDTRONIC and cruise control are malfunctioning.
Aw arning tone also sounds.
X Visi taqualified specialist workshop. Display messages
267On-board computer and displays Z
Vehicle
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw
arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. While the HOLD functio
norDISTRONIC PLUS is active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. If you attempt to lock
the vehicle, the tone becomes louder.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. Without changing
gear,
consult workshop You cannot change the transmission position due to a malfunction.
Aw
arning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Consult a qualified specialist workshop. N The boot lid is open.
X
Close the boot lid. 270
Display messagesOn-board computer and displays
Display messages Possible causes/consequences and
M Solutions
j
Check trailer
hitch lock The trailer tow hitch is no
tcorrectly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 222). &
inoperative Bat‐
tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y
page 149).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative
Refuel
vehicle There is too little fuel in the fuel tank.T
he auxiliary heating cannot
be switched on (Y page 149).
X Refuel at the nearest filling station. &
inoperative See
Owner's Man. The auxiliary heating has a temporary malfunction or is faulty.
X
When the vehicle is on alevel surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 149).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. J
Close boot separa‐
tor Cabriolet: the boot separator is open.
X
Close the boot separator (Y page 99).Ð
Power
steering mal‐
function See Own‐
er's Manual The power steering assistance is faulty.
Aw
arning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a ris kofaccident.
X Check whethe ryou are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. 272
Display messagesOn-board computer and displays
Display messages Possible causes/consequences and
M Solutions
Telephone No
service Your vehicle is outside the network provider's transmitter/
receiver range.
X
Wait until the mobile phone operational readiness symbol
appears in the multifunction display. K
Convertible Top
Operation possible
to 40 km/h If you drive at speeds of more than 40 km/h, you canno
topen or
close the soft top.
X Fully open or close the soft top (Y page 93).K
Top lowering The soft top is not fully opened or closed. The hydraulics are dep-
ressurised.
X
Fully open or close the soft top (Y page 93).K
Open/close
top com‐
pletely The soft top is not locked.
If you drive at speeds of more than 40 km/
h,you canno topen or
close the soft top.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Push or pull the soft-top switch until the soft top is fully open or
closed (Y page 93). K
Start Engine See
Owner's Manual The on-board voltage is too low.
X
Start the engine. The soft top has been opened and closed several times in a row.
The soft-top drive has been switched off automatically for safety
reasons.
You can open and close the soft top again after approximately ten
minutes.
X
Switch off the ignition and turn it back on.
X Repeat the opening or closin gprocedure (Y page 93). ¥
Top
up washer fluid The washer fluid level in the washer fluid reservoi
rhas dropped
below the minimum.
X Top up the washe rfluid (Y page 310). Display messages
273On-board computer and displays Z