2012 MERCEDES-BENZ E-Class COUPE check engine

In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different lineGWARNING
BAS PLUS does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R in curves
As a result, BAS PLUS cannot intervene in
critical situations. There is a risk of an
accident. Always pay careful attention to the
traffic situation and be ready to brake.
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
If BAS PLUS is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full
brake boosting effect and BAS.
ESP ®
(Electronic Stability Program)
Important safety notes
i See the "Important safety notes" section
( Y page 61).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. If necessary, the engine output is also
modified to keep the vehicle on the desired
course within physical limits. ESP ®
assists
the driver when pulling away on wet or
slippery roads. ESP ®
can also stabilize the
vehicle during braking.
If ESP ®
intervenes, the ÷ ESP®
warning
lamp flashes in the instrument cluster.GWARNING
Under no circumstances should you
deactivate ESP ®
when the ÷ ESP®
warning lamp in the instrument cluster
flashes. Proceed as follows:
R when driving off, apply as little throttle as
possible.
R while driving, ease up on the accelerator
pedal.
R adapt your speed to suit the prevailing road
and weather conditions.
Failure to observe these guidelines could
cause the vehicle to skid. ESP ®
cannot
prevent accidents resulting from excessive
speed.
! Switch the ignition off when:
R the parking brake is being tested using a
dynamometer
R the vehicle is being towed with the front
or rear axle raised
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS (Electronic Traction Support)
GWARNING
Observe "Important safety notes"
( Y page 60).
Traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
Driving safety systems63SafetyZ

transmission position P is selected or if you
drive faster than 22 mph(35 km/h).
For PRE-SAFE ®
Brake to assist you when
driving, the radar sensor system must be
switched on ( Y page 210) and operational.
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
Theft deterrent locking systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.XTo deactivate: switch on the ignition.
i
The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELE AID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/
TELE AID service.
R the mbrace/TELE AID service has been
activated properly.
R the required mobile phone, power supply
and GPS are available.XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 15
seconds.XTo deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.Theft deterrent locking systems67SafetyZ

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 23).
SmartKey
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
If a key ring is too heavy or too large, the
weight acting on the key could cause it to turn
in the ignition lock or catch on the steering
wheel. This could cause the engine to be
switched off suddenly. You could lose control
of the vehicle and cause an accident. Do not
attach any heavy or large key rings to the key
that is inserted in the ignition.
General notes
If you cannot lock or unlock the vehicle with
the SmartKey, either the battery in the
SmartKey is discharged, the SmartKey is
faulty or the starter battery is discharged.
XCheck the battery in the SmartKey and
replace it if necessary ( Y page 74).XUnlock the driver's door using the
mechanical key ( Y page 79).XLock the vehicle using the mechanical key
( Y page 79).XHave the starter battery and the battery
contacts checked at a qualified specialist
workshop.
If the SmartKey is faulty, contact Roadside
Assistance or a qualified specialist workshop.
SmartKey functions
General notes
i USA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
70SmartKeyOpening/closing

ProblemPossible causes/consequences and M SolutionsYou have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.XIf necessary, have the locks changed as well.The SmartKey cannot
be turned in the ignition
lock.The SmartKey has been in position 0 for a considerable time.XRemove the SmartKey and reinsert it into the ignition lock.XCheck the starter battery and charge it if necessary
( Y page 296).XStart the engine.The on-board voltage is too low.XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to turn the SmartKey again.
If this does not work:
XCheck the starter battery and charge it if necessary
( Y page 296).
or
XJump-start the vehicle ( Y page 299).
or
XConsult a qualified specialist workshop.Doors
Important safety notes
GWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system, and do not give them access
to an unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. They could:
R injure themselves on vehicle parts
R be seriously or fatally injured by extreme
heat or cold
R injure themselves or have an accident with
vehicle equipment that may still be in
operation even after the SmartKey has
been removed from the ignition, such as the
seat adjustment, steering wheel
adjustment or memory function.
If children open a door, they could cause
severe or even fatal injury to other persons; if
they get out of the vehicle, they could injure
themselves when doing so or be seriously or
even fatally injured by any passing traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and a child could be burned on these
parts.GWARNING
Do not carry heavy or hard objects in the
passenger compartment or trunk unless they
are firmly secured in place.
Doors77Opening/closingZ

XTo open: pull soft-top switch : until the
entire soft top is stowed away in the trunk.
The Convertible Top in Operation
message appears in the multifunction
display.
If you drive faster than 25 mph (40 km/h)
during the opening procedure, the opening
procedure is stopped and the Open/Close
Convertible Top Completely message
is displayed in the multifunction display.
Reduce speed back to under 25 mph
( 40 km/h) and pull the soft top switch again
to fully open the soft top.XTo close: press and hold soft-top
switch : until the soft top is fully closed.
The Convertible Top in Operation
message appears in the multifunction
display.
If you drive faster than 25 mph (40 km/h)
during the closing procedure, the closing
procedure is stopped and the Open/Close
Convertible Top Completely message
is displayed in the multifunction display.
Reduce speed back to under 25 mph
(40 km/h) and push the soft top switch
again to fully close the soft top.
Opening and closing using the
SmartKey
Important safety notes
GWARNING
Make sure nobody can be trapped or injured
by moving parts such as the soft-top linkage
or soft-top compartment cover when opening
or closing the soft top.
If there is a risk of entrapment, immediately
release the % or & button on the
SmartKey. The soft-top mechanism stops
immediately.
Opening and closing
i The SmartKey must be close to the
driver's door handle.
XPoint the tip of the SmartKey at the driver's
door handle.XTo open: press and hold the % button
on the SmartKey until the soft top is fully
opened.
The Convertible Top in operation
message appears in the multifunction
display. The seat ventilation is switched on.
The rear side windows open.XTo close: press and hold the & button
on the SmartKey until the soft top is fully
closed.
The Convertible Top in Operation
message appears in the multifunction
display. The soft top and the side windows
close.
Closing the soft top manually
If the soft top cannot be closed automatically,
check the following points:
R Is the trunk partition engaged
( Y page 93)?
R Are the head restraints on the rear bench
seats extended?
R Is the trunk lid closed?
R Is the on-board voltage sufficient?
Start the engine if necessary.
If automatic operation still does not work, the
soft top can be closed manually.
This work must be performed by two persons.
i Closing the soft top manually is a
complex, technically demanding process
which requires a great deal of force. Only
close the soft top manually in extreme
emergencies. Preferably, contact a
qualified specialist workshop.
88Soft top (Cabriolet)Opening/closing

XRemove the wiper blade from the retaining
pin on the wiper arm in the direction of the
arrow.
Installing the wiper blades
XPush the new wiper blade onto the
retaining pin on the wiper arm in the
opposite direction to the arrow.
Make sure that the wiper blade slides fully
onto the retaining pin on the wiper arm.XTurn the wiper blade parallel to the wiper
arm.XFold the wiper arm back onto the
windshield.
Problems with the windshield wipers
The windshield wipers are obstructed
Leaves or snow, for example, may be
obstructing the windshield wiper movement.
The wiper motor has been deactivated.
XFor safety reasons, you should remove the
SmartKey from the ignition lock.
or
XSwitch off the engine using the Start/Stop
button and open the driver's door.XRemove the cause of the obstruction.XSwitch the windshield wipers back on.
The windshield wipers are inoperative
The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the
combination switch.XHave the windshield wipers checked at a
qualified specialist workshop.
The spray nozzles are misaligned
The windshield washer fluid from the spray
nozzles no longer hits the center of the
windshield. The spray nozzles are misaligned.
XHave the spray nozzles adjusted at a
qualified specialist workshop.Windshield wipers127Lights and windshield wipersZ

ProblemPossible causes/consequences and M SolutionsThe engine is not
running smoothly and
is misfiring.There is a malfunction in the engine electronics or a mechanical
component of the engine management system.XOnly depress the accelerator pedal slightly.XHave the cause rectified immediately at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center.
Otherwise, non-combusted fuel may get into the catalytic
converter and damage it.The coolant
temperature gauge
shows a value above
248 ‡ (120 †).The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.XStop as soon as possible and allow the engine and the coolant
to cool down.XCheck the coolant level ( Y page 276). Observe the warning
notes as you do so and add coolant if necessary.Automatic transmission
Important safety notes
GWARNING
It is dangerous to shift the automatic
transmission out of parking position P or
neutral position N if the engine speed is
higher than idle speed. If your foot is not firmly
on the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and when
your right foot is firmly on the brake pedal.
GWARNING
Keep in mind that turning off the engine alone
only will shift the automatic transmission into
neutral position N automatically.
Always shift the automatic transmission into
park position P before turning off the engine.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
Selector lever
Overview of transmission positions
Selector lever
PPark position with selector lever lockRReverse gearNNeutralDDriveAutomatic transmission149Driving and parkingZ

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe transmission has
problems shifting gear.The transmission is losing oil.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P, e.g. if
you wish to tow the vehicle away.
! Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
XApply the parking brake.XPry off selector lever gaiter : with a flat,
blunt object, (e.g. a screwdriver wrapped in
cloth) from the right-hand edge, pulling it
up and out.XPress release buttons ; down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
Refueling
Important safety notes
GWARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Refueling155Driving and parkingZ