2012 MERCEDES-BENZ E-Class COUPE assist

O
Occupant Classification System
(OCS) Faults ............................................... 47
Operation ......................................... 43
System self-test ............................... 46
Occupant safety
Children in the vehicle .....................55
System overview .............................. 36
Octane number (fuel) ........................ 343
Odometer ........................................... 201
see Trip odometer
Oil
see Engine oil
On-board computer
Assistance menu ........................... 206
Audio menu ................................... 203
Convenience submenu ..................211
Displaying a service message ........279
Display messages ..........................213
DISTRONIC PLUS ........................... 172
Factory settings submenu .............212
Important safety notes ..................196
Instrument cluster submenu ..........208
Lighting submenu .......................... 209
Menu overview .............................. 200
Message memory .......................... 213
Navigation menu ............................ 202
Operating video DVD .....................204
Operation ....................................... 197
Service menu ................................. 208
Settings menu ............................... 208
Standard display ............................ 201
Telephone menu ............................ 204
Trip menu ...................................... 201
Vehicle submenu ........................... 210
Operating system
see On-board computer
Outside temperature display ........... 197
Overhead control panel ...................... 32
Override feature Rear side windows ...........................59
P
Paint code number ............................ 339
Paintwork (cleaning instructions) ... 281
Panic alarm .......................................... 60
Panorama roof with power tilt/
sliding panel Opening/closing .............................. 98
Opening/closing the roller
sunblind ........................................... 99
Problem (malfunction) .....................99
Resetting ......................................... 99
Panorama sliding sunroof
Important safety notes ....................97
Parcel net ........................................... 253
Parking ............................................... 158
Important safety notes ..................158
Parking brake ................................ 159
Position of exterior mirror, front-
passenger side ............................... 112
Rear view camera .......................... 184
see PARKTRONIC
Parking aid
Parking Guidance ........................... 181
see Exterior mirrors
see PARKTRONIC
Parking brake
Display message ............................ 215
Notes/function .............................. 159
Parking Guidance
Display message ............................ 230
Important safety notes ..................181
Parking lamps (changing bulbs) ...... 125
PARKTRONIC Deactivating/activating .................180
Driving system ............................... 178
Function/notes ............................. 178
Problem (malfunction) ...................181
Range of the sensors .....................178
Warning display ............................. 179
PASSENGER AIRBAG OFF indicator
lamp ...................................................... 43
Pedals ................................................. 160
Plastic trim (cleaning instructions) . 285
Power washers .................................. 281
Power windows see Side windows
PRE-SAFE ®
(Preventive occupant
safety system) Display message ............................ 217
Operation ......................................... 48Index13

PRE-SAFE®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 217
Function/notes ................................ 65
Switching on/off ........................... 207
Warning lamp ................................. 248
Preventive occupant safety
system
see PRE-SAFE ®
(Preventive
occupant safety system)
Product information ............................ 20
Program selector button .................. 151
Pulling away Automatic transmission .................147
Q
Qualified specialist workshop ........... 23
R
Radar sensor system Activating/deactivating .................210
Display message ............................ 229
Radio
Selecting a station .........................203
see separate operating instructions
Reading lamp ..................................... 122
Rear compartment Setting the air vents ......................141
Setting the temperature ................136
Rear fog lamp
Display message ............................ 223
Switching on/off ........................... 118
Rear seat
Display message ............................ 237
Rear view camera
Cleaning instructions .....................285
Function/notes ............................. 184
Rear-view mirror
Anti-glare (manual) ........................110
Dipping (automatic) .......................112
Rear window blind ............................ 259
Rear window defroster Problem (malfunction) ...................139
Rear window heating
Switching on/off ........................... 138
Refueling
Fuel gauge ....................................... 27
Important safety notes ..................155
Refueling process ..........................156
see Fuel
Releasing the parking lock
manually (automatic
transmission) ..................................... 155
Remote control Garage door opener .......................267
Reporting
Malfunctions relevant to safety ........ 23
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 228
Warning lamp ................................. 245
see Fuel
Residual heat (climate control) ........ 139
Restraint system see SRS (Supplemental Restraint
System)
Reverse gear
Engaging (automatic
transmission) ................................. 149
Reversing lamps (display
message) ............................................ 224
Roadside Assistance (breakdown) .... 21
Roll bar Display message ............................ 218
Operation ......................................... 48
Roller blind
see Roller sunblind
Roller sunblind
Panorama roof with power tilt/
sliding panel ..................................... 98
Rear window .................................. 259
Roof
see Soft top
Roof lining and carpets (cleaning
guidelines) ......................................... 287
Roof load (maximum) ........................ 346
Route see Route guidance (navigation)
Route guidance (navigation) ............ 20214Index

Technical dataNotes ............................................. 338
Tires/wheels ................................. 333
Vehicle data ................................... 346
TELEAID
Call priority .................................... 265
Display message ............................ 217
Downloading destinations
(COMAND) ..................................... 265
Emergency call .............................. 262
Important safety notes ..................261
Locating a stolen vehicle ...............267
MB info call button ........................264
Remote vehicle locking ..................267
Roadside Assistance button ..........264
Search & Send ............................... 266
Self-test ......................................... 262
System .......................................... 262
Vehicle remote unlocking ..............266
Telephone
Accepting a call ............................. 205
Display message ............................ 237
Menu (on-board computer) ............204
Number from the phone book ........ 205
Redialing ........................................ 205
Rejecting/ending a call .................205
Temperature
Coolant .......................................... 196
Outside temperature ...................... 197
Setting (climate control) ................136
Theft deterrent locking system
Immobilizer ...................................... 67
Through-loading ................................ 253
Through-loading feature ................... 254
Tiredness assistant see ATTENTION ASSIST
Tire pressure
Calling up (on-board computer) .....317
Checking manually ........................315
Display message ............................ 233
Maximum ....................................... 314
Notes ............................................. 313
Pressure loss warning ....................315
Recommended ............................... 311
Tire pressure monitoring system
Function/notes ............................. 317
Restarting ...................................... 319
Warning lamp ................................. 249Tires
Aspect ratio (definition) .................331
Average weight of the vehicle
occupants (definition) ....................329
Bar (definition) ............................... 329
Characteristics .............................. 329
Checking ........................................ 309
Definition of terms .........................329
Direction of rotation ......................332
Display message ............................ 233
Distribution of the vehicle
occupants (definition) ....................332
DOT, Tire Identification Number
(TIN) ............................................... 328
DOT (Department of
Transportation) (definition) ............329
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 330
GVW (Gross Vehicle Weight)
(definition) ..................................... 330
GVWR (Gross Vehicle Weight
Rating) (definition) .........................330
Important safety notes ..................308
Increased vehicle weight due to
optional equipment (definition) ......330
Kilopascal (kPa) (definition) ...........330
Labeling (overview) ........................325
Load bearing index (definition) ......331
Load index ..................................... 328
Load index (definition) ...................330
Maximum loaded vehicle weight
(definition) ..................................... 330
Maximum load on a tire
(definition) ..................................... 331
Maximum permissible tire
pressure (definition) ....................... 331
Maximum tire load .........................323
Maximum tire load (definition) .......331
Optional equipment weight
(definition) ..................................... 331
PSI (pounds per square inch)
(definition) ..................................... 331
Replacing ....................................... 332
Service life ..................................... 309
Sidewall (definition) .......................331
Speed rating (definition) ................330
Storing ........................................... 333Index17

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Introduction21

If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (in Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWARNING
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole.
If you feel a sudden significant vibration or
ride disturbance, or you suspect that damage
to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
22Introduction

Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and
qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the service booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components
Proper use
GWARNING
There are various warning stickers affixed to
your vehicle. Their purpose is to alert you and
others to various dangers. Therefore, do not
remove any warning stickers unless the
sticker clearly states that you may do so.
If you remove any warning stickers, you or
others could fail to recognize certain dangers
and be injured.
The proper use of the vehicle requires that
you familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
Introduction23Z

Overhead control panelFunctionPage:u Switches the rear
interior lighting on/off
122
;| Switches the
automatic interior lighting
control on/off
122
=p Switches the right-
hand reading lamp on/off
122
?3 Opens/closes the
panorama roof with power
tilt/sliding panel and roller
sunblind
98
Aï Button for MB Info call
(mbrace system)
264
BG SOS button (mbrace
system)
262
FunctionPageCRear-view mirror112DIntegrated electronic
compass
271
EButtons for the garage door
opener
268
FMicrophone for mbrace
(emergency call system)
and telephoneGF Roadside Assistance
button (mbrace system)
264
Hp Switches the left-
hand reading lamp on/off
122
Ic Switches the front
interior lighting on/off
122
32Overhead control panelAt a glance

The SRS components are in operational
readiness when the 6 SRS warning lamp
is not lit while the engine is running .GWARNING
The SRS self-check has detected a
malfunction if the 6 SRS warning lamp:
R does not come on at all
R fails to go out approximately 4 seconds
after the engine was started
R comes on after the engine was started or
while driving
For your safety, Mercedes-Benz strongly
recommends that you have the system
checked as soon as possible at an authorized
Mercedes-Benz Center. Otherwise the SRS
may not be activated when it is needed in an
accident, which could result in serious or fatal
injury. The SRS might also deploy
unexpectedly and unnecessarily which could
also result in injury.
In addition, improper work on the SRS creates
a risk of rendering the SRS inoperative or
causing unintended air bag deployment. Work
on the SRS must therefore only be performed
by qualified technicians. Contact an
authorized Mercedes-Benz Center.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz Center
for details. USA only: Call our Customer
Assistance Center at 1-800-FOR-MERCedes
(1-800-367-6372) for details.
Safety guidelines for seat belts,
Emergency Tensioning Devices (ETDs)
and air bags
GWARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check your national disposal
guidelines. California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
belt tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component
or part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag
cover, outer sides of the seat backrests,
door trim panels, or door frame trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Coupe: Do not hang items such as coat
hangers on the coat hooks or handles over
the door. These items may be thrown
around in the vehicle and cause head and
other injuries when the window curtain air
bag is deployed.Occupant safety37SafetyZ