Problem Possible causes/consequences and
M Solutions
You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 330).
or
X Jump-start the vehicle (Y page 331).
or
X Consult a qualified specialist workshop. Only vehicles without a
DIRECT SELECT lever:
The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance. As
a result, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res- cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake 82
DoorsOpening and closing
settings with the memory function
(Y
page 120). Seats
Important safety notes
G
WARNING
The seats can still be adjusted when there is
no key in the ignition lock. For this reason,
children should never be left unsupervised in
the vehicle. They could adjust the seats and
become trapped. G
WARNING
Only adjust the driver's seat when the vehicle
is stationary. You will otherwise be distracted
from the road and traffic conditions and you
could lose control of the vehicle as a result of
the seat moving. This could cause an acci-
dent. G
WARNING
If you adjust the seat height carelessly, you or
others could be trapped and thereby injured.
Children in particular could unintentionally
press the buttons to electrically adjust the
seats and become trapped.
Take care that:
R while moving the seats, your hands do not
get under the lever assembly of the seat
adjustment system.
R children in the vehicle do not slide their
hands under the levers. G
WARNING
Make sure that nobody can become trapped
when adjusting the seats.
Observe the notes on airbags.
Secure children as recommended; see the
"Children in the vehicle" section. G
WARNING
Make sure that the back of your head is sup-
ported at eye level by the central area of the head restraint. If your head is not supported
correctly by the head restraint, you could suf-
fer a severe neck injury in the event of an
accident. Never drive if the head restraints are
not engaged and set correctly.
G
WARNING
As eat belt can only offer its intended degree
of protection when the backrest is almost ver-
tical and the occupant is sitting upright. Avoid
seat positions that do not allow the seat belt
to be routed correctly. Adjust the backrest so
that it is as upright as possible. Never travel
with the backrest reclined too far backwards.
You could otherwise be seriously or even
fatally injured in the event of an accident or
sudden braking.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat cov-
ers, child seats or booster seats.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat Seats
109Seats, steering wheel and mirrors Z
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat cov-
ers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when moving
the seat back. There is a risk that the seats
and/or the objects could be damaged.
i The head restraints in the front seats are
fitted with the NECK-PRO system
(Y page 47). For this reason, it is not pos-
sible to remove the head restraints from
the front seats.
For more information, contact a qualified
specialist workshop.
i Further related subjects:
R Through-loading feature in the rear
bench seat (Coupé) (folding the rear
bench seat forward) (Y page 288)Adjusting the seats manually and
electrically
:
Backrest angle
; Seat height =
Seat cushion angle
? Seat fore-and-aft adjustment
Seat fore-and-aft adjustment:
X Lift handle ?and slide the seat forwards
or backwards.
X Release lever ?again.
Make sure that you hear the seat engage in
position.
Seat cushion angle:
X Turn handwheel =in the desired direction. Adjusting the seats electrically
:
Head restraint height
; Seat cushion angle
= Seat height
? Seat fore-and-aft adjustment
A Backrest angle
i Vehicles with memory function: if PRE-
SAFE ®
has been triggered, the front-
passenger seat will be moved to a better
position if it was previously in an unfavour-
able position.
i You can store the seat settings using the
memory function (Y page 120).
i Vehicles with the through-loading feature
and memory function: if you fold down a
rear seat backrest, the respective front
seat is moved forwards slightly if neces-
sary. 110
SeatsSeats, steering wheel and mirrors
X
Vehicles withou tmemor yfunction:
release the head restraint if necessary and
push it down.
X Pull sea trelease handle :forwards and
fold the backrest forwards until the seat
backrest engages.
X Push the seat as far forwards as it will go.
X Vehicles with memory function: pull seat
release handle :forwards and fold the
backrest forwards as far as it will go.
The seat moves automatically to the fore-
most position.
Folding back the seat backrest X
Vehicles without memory function:
push the seat backrest back horizontally
until the seat reaches the position that was
previously set.
X Fold the seat backrest backwards until you
hear it engage. Do so in a smooth manner.
X After the seat backrest has been folded
back, chec kthe position of the head
restraint and set it to the correct position.
X Vehicles with memory function: swing
back the seat backrest.
The seat moves automatically to the stored
position. Adjusting the multicontour seat
:
To adjust the thigh cushion
; To adjust the backrest contour in the lum-
bar region =
To adjust the backrest contour in the
upper back region
? To adjust the side bolsters of the seat
backrest
You can adjust the contour of the front seats
individually so as to provide optimum support
for your back and sides.
X Make sure that the key is in position 2in
the ignition lock. Adjusting the 4-way lumbar support
:
To raise the backrest contour
; To soften the backrest contour
= To lower the backrest contour
? To harden the backrest contour
You can adjust the contour of the front seat
backrests individually to provide optimum
support for your back. Switching the seat heating on/off
Switching on/off G
WARNING
Repeatedly setting the seat heating to level
3 may result in excessive seat temperatures.
The health of passengers that have limited
temperature sensitivity or a limited ability to
react to excessively high temperatures may
be affected or they may even suffer burn-like
injuries. Therefore, do not use seat heating
level 3repeatedly. Seats
113Seats, steering wheel and mirrors Z
Driver's and front-passenge
rseat
The three red indicato rlamps in the button
indicate the heating level you have selected.
The system automatically switches down
from level 3to level 2after approximately
eigh tminutes.
The system automatically switches down
fro ml evel 2to level 1after approximately ten
minutes.
The system automatically switches off
approximately 20 minutes after it is set to
level 1.
X Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off.
Problems with the seat heating The seat heating has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers that you do
not need, such as the rear window heating
or interior lighting. Switching the seat ventilation on/off
Switching on/off The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
X
Make sure that the key is in position 1or
2 in the ignition lock.
X To switch on: press button:repeatedly
until the desired ventilation level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i Coupé: you can open the side windows
and the panorama sliding sunroof using the
"Convenience opening" feature
(Y page 90). The seat ventilation of the
driver's seat automatically switches to the
highest level.
Cabriolet: you can open the soft top and the
rear side windows with the key
(Y page 94). The seat ventilation of the
driver's seat automatically switches to the
highest level. 114
SeatsSeats, steering wheel and mirrors
Problems with the seat ventilation
The seat ventilation has switched off prema-
turely or cannot be switched on. The vehicle's
electrical system voltage is too low because
too many electrical consumers are switched
on.
X Switch off electrical consumers that you do
not need, such as the rear window heating
or interior lighting. AIRSCARF (Cabriolet)
G
WARNING
Very hot air can flow out of the AIRSCARF
vents in the head restraints when AIRSCARF
is in operation. This can cause burns on unpro-
tected skin near the AIRSCARF vents. Lower
the heating output in good time, when neces-
sary. The AIRSCARF function warms the head and
neck area of vehicle occupants with warm air.
The warm air flows out of the holes in the head
restraints.
The three red indicator lamps in the button
indicate the heating level you have selected.
X Make sure that the key is in position 2in
the ignition lock.
X To switch on: press the:button.
Three red indicator lamps in the button light
up. The blower starts up after a preheating
phase of seven seconds. X
Press button :repeatedly until the
desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
You can use the adjustable fins on the head
restraint to adjust the height of the current of
air blown out according to your height.
Make sure that there are no objects covering
the intake grille on the back of the driver's
seat backrest.
i The blower continues running for seven
seconds to cool down the heating ele-
ments.
i If the battery voltage is too low, the AIR-
SCARF may switch off. Steering wheel
Important safety notes
G
WARNING
Do not adjust the steering wheel while driving.
Adjusting the steering wheel while driving, or
driving without the steering wheel adjustment
feature locked could cause the driver to lose
control of the vehicle.
The electrical steering wheel adjustment fea-
ture can be operated at any time. Therefore,
do not leave children unattended in the vehi-
cle, or with access to an unlocked vehicle. A
child's unsupervised access to a vehicle could
result in an accident and/or serious personal
injury. Steering wheel
115Seats, steering wheel and mirrors Z
X
Make sure that the key is in position 1or
2 in the ignition lock.
X Press button :for the left-hand exterior
mirror or button ;for the right-hand exte-
rior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button =as long
as the indicator lamp is lit.
X Press adjustment button =up, down, or
to the left or right until you have adjusted
the exterior mirror to the correct position.
You should have a good overview of traffic
conditions.
The convex exterior mirrors provide a larger
field of vision.
The exterior mirrors are automatically heated
if the rear window heating is switched on and
the outside temperature is low.
Folding the exterior mirrors in or out
electrically X
Make sure that the key is in position 1or
2 in the ignition lock.
X Briefly press button :.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate. Setting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer (Y
page 247).
X Make sure that the key is in position 1in
the ignition lock.
X Briefly press button :.
Folding the exterior mirrors in or out
automatically If the "Fold in mirrors when locking" function
is activated in the on-board computer
(Y
page 247):
R the exterior mirrors fold in automatically as
soon as you lock the vehicle from the out-
side.
R the exterior mirrors fold out again automat-
ically as soon as you unlock the vehicle and
then open the driver's or front-passenger
door.
i If the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror pushed out of position If an exterior mirror has been pushed out of
position, proceed as follows:
X
Vehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.
X Vehicles with electrically folding exte-
rior mirrors: press and hold mirror-folding
button :until you hear a click and then
the mirrors engage in position
(Y page 118).
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
(Y page 117). 118
MirrorsSeats, steering wheel and mirrors
Control panel for THERMATIC automatic climate control (2-zone)
:
Activates/deactivates air-recirculation mode (Y page 147)
; Demists the windscreen (Y page 146)
= Switches the ZONE function on/off (Y page 146)
? Display
A Sets climate control to automatic mod e(Ypage 144)
B Switches cooling with air dehumidification on/off ( Ypage 143)
C Switches the rear window heating on/off (Y page 147)
D Switches climate control on/off (Y page 143)
E Sets the temperature, right (Y page 144)
F Sets the air distribution (Y page 145)
G Sets the airflow (Y page 146)
H Sets the temperature, left (Y page 144)Information about using THERMATIC
automatic climate control
The following contains notes and recommen-
dations on optimum use of THERMATIC auto-
matic climate control.
R Activate climate contro lusing the Ãand
¿ buttons. The indicator lamps above
the à and¿ buttons light up.
R Set the temperature to 22 †.
R Only use the demisting function briefly until
the windscreen is clear again.
R Only use the air-recirculation mode briefly,
e.g. if there are unpleasant outside odours
or when in a tunnel. The windows could otherwise mist up as no fresh air is drawn
into the vehicle in air-recirculation mode.
R Use the ZONE function to adopt the tem-
perature settings on the driver's side for
the front-passenger side as well.T he indi-
cator lamp above the ábutton goes
out. Overview of climate control systems
141Climate control Z