2012 MERCEDES-BENZ CLS-Class Theme

Problem Possible
causes/co nsequences andM Solutions
You
seeamessage
informin gyou that the
DVD containing the
digital mapis
incompatible withthe
system software. The
DVD containing thedigital mapcannot beused forthe update.
X To confirm themessage: pressWthe COMAND controller.
X Ejec tthe DVD .
X Have thedatabase checkedatan authorized Mercedes-B enz
Center. Problem Possible
causes/co nsequences andM Solutions
The
map software
update hasfailed. The
DVD isdirty.
X Clea nthe DVD .
X Restart theupdate. The
DVD isscratc hed.
X Consult anauthorized Mercedes-B enzCenter. There
isoverheating duetoexcessive temperatures inthe vehicle
interior.
X Wait untilthevehicle interior hascooled down.
X Restart theupdate. COMAND's
integralharddrive isfaulty.
X Consult anauthorized Mercedes-B enzCenter. Problem Possible
causes/co nsequences andM Solutions
COMAND
asksforan
activation codeduring
the map update. The
digital mapissecured withanactivation code.
X Consult anauthorized Mercedes-B enzCenter. 112
Problems
withthenavigation systemNavigation

press
W.
R pressin gthe 6 or~ buttonand
using thetelephon ekeypad onCOMAND
R pressin gthe 6 or~ buttonon the
multifun ction steer ingwheel
R using theVoice Control(see theseparate
Voice Controloperatin ginst ruct ions)
Unless statedother wise, thedescript ionsand
illustration sin this sect ionrefer toCOMAND . Function
restrictions
The telephon eis not ready foruse inthe
following situations:
R the telephon eautomatic allytries tolog on
to anet work. Ifno net work isavailable, you
may notbeable tomake a"911"
emergen cycall. Ifyou attempt tomake an
outgoin gcall, theNo Servic
e message
will
appear forashort while. 911
emergency call G
WARN
ING
The 911 emergen cycall system isapublic
servic e.Using itwithout duecause isa
crimin aloffen se.
The following requiremen tsmust befulfilled
for a911 emergen cycall:
R the mobile phonemustbeswitc hedon.
R anet work must beavailable.
R avalid andoperation alSIM card must be
insert edinthe mobile phone.
R the mobile phoneiscon nected toCOMAND
via Bluetoot h®
.
If you cann otmake anemergen cycall, you
must arrange rescuemeasures yourself.
X En ter numbers onCOMAND (Ypage 121).
X Press the6 button.
The telephon emakes theconnection .
X Wait forthe emergen cycall centerto
respon dand then describe theemergen cy. Teleph
onyviathe Bluet ooth®
inter face Conditions
On the mobile phone For
telephon yvia COMAND 'sBluetoot h®
int erface, aBluetoot h®
-c apable mobile
phone isrequired.
i Not allmobile phones available onthe
mark etare equally suitable. Moredetailed
infor mation onsuitable mobilephones and
on con nectingBluetoot h®
-c apable mobile
phones withCOMAND canbefound onthe
Int ernet at
htt p://www .mbusa- mobile.com.
Alt ernat ively, calltheMercede s-Benz
Customer AssistanceCente rat
1-800-FOR-MERC edes(1-800-367-6372)
(for USA) orCu stomer Relatio nsat
1-800-387-0100 (forCanada ).
The battery ofthe mobi lephone should
al wa ysbe kept sufficiently chargedinorde r
to preve ntmal functions.
In prep aration fortelep honing viathe
Blue tooth ®
interfa ce,you shou ldcheck the
foll owi ngitems onyou rmobile phone (seethe
mobile phoneoperating instructions):
R Hands- FreeProfile
The mobile phonemustsupport Hands-
Free Profile 1.0orabove.
R Bluetooth ®
visibility
On cert ainmobile phones, thedevice itself
must bemade "visible" toother devices, as
well asactivatin gthe Bluetooth ®
funct ion
(see themobile phoneoperating
instr uctions).
R Bluetooth ®
device name
Every Bluetooth ®
device hasitsown
Bluetooth ®
device name.Thisdevice name
is freely definable, butcan beidentical for
all devices fromthesame manufacturer .It
is therefor erecomm endedthatyouchange
this name sothat youcan easily recogn ize Telephony
viathe Bluetooth ®
interfa ce115Telephone Z

X
Ifthe numeric codeonboth devices
matches, confirmYes by
pressi ngW.
If you select Yes ,
the authori zationprocess
is completed andthemobil ephone is
connect ed.
If you select No ,
the process willbe
canceled.
X Confirm themessag eon the mobil ephone. External
authorization
If COMAND doesnotdetect yourmobile
phone, thismay bedue toparticular security
sett ings onyour mobile phone. Inthis case,
you can test ifyour mobile phonecanfind
COMAND. TheBluetooth ®
device nameof
COMAND isMB Bluetooth .
Please notethefollowi ng:some mobile
phones requirethatyouestablish the
conn ection toCOMAND againonceyouhave
enter edthe passkey (seethemobile phone
operating instructions). Themobile phone
cann ototherwise beauthorized.
X Press the% functionbutton on
COMAND.
X Select Phone in
the telephone basicmenu
by sliding VÆandturnin gcVd the
COMAND controller andpress Wto
conf irm.
X Select Bluetooth Phones and
press Wto
conf irm.
X Select Update .X
Select thelistsymbol tothe right ofthe
entr yby sliding VYtheCOMAND
cont roller andpress Wtoconf irm.
X Select External Authorizatio n and
press Wtoconf irm.
X Start theBluetooth ®
search onthe mobile
phone (seethemobile phoneoperating
instr uctions).
X Select COMAND (MBBluetooth )
on the
mobile phone.
X Option 1:when requested todo so, enter
the passkey firstonthe mobile phoneand
then inCOMAND.
X Option 2:conf irmthedisplay edcodes on
the mobile phoneandinCOMAND (Secure
Simple Pairing). Connec
tinganother mobilephone
If you have authorized morethanonemobile
phone, youcan switch between theindividual
phones.
i You canonly switch toanother authorized
phone ifyou arenot current lymaking acall.
X Select themobile phoneinthe Bluetooth ®
telephones listbyturnin gcVd the
COMAND controller andpress Wto
conf irm.
The selected mobilephoneissearched for
and conn ected ifit is within Bluetooth ®
range andifBluetooth ®
is activated.
Only onemobile phonecanbeconn ected
at any one time. Thecurrent lyconn ected
mobile phoneisindicated bythe #dot in
the Bluetooth ®
telephones list
(Y page 116). 118
Telephony viathe Bluetooth ®
interfa ceTelephone

i
Display ; mayva ry,de pendi ng on the
mob ile ph one conne cted.
Bar s: disp laythe current signa lstre ngth
of the mob ile ph one netw ork.Ifallba rsare
fil led, youha ve optim um receptio n.
If no bars aresho wn, receptio niseither
very poor orthere isnone atall.
Receiver icon=shows whether acall is
active/being connected ¡ornot ¢. Text
message (SMS)display in
telephone basicmenu
The Text Message menu
itemisavail able if
the Bluetooth ®
telephone supportstheMAP
Bluetooth ®
profile (Message AccessProfile)
and thetext message hasbeen download ed
from theBluetooth ®
telephone. Themenu
item isotherwise grayedoutand isnot
avail able.
The 1mail icon isdispla yedwhen youhave
an unread textmessage. Thesymbol
disapp earsonce youhave readthetext
message. Theú mailsymbol isdispla yed
when thetext message memoryisfull. The
symbol disappearsonce youdelete atleast
one text message.
Further information canbefound inthe "Text
messages (SMS)"section (Ypage 133). Reception
andtransmission volume
Once themobile phonehasbeen authorized,
you can optimize thetransmission and
reception volumesettings. Findinformation
on the optimal settingforyour mobile phone
on the Intern etat
htt p://www .mbusa-mobile.com. Orcall
the Mercedes-Benz CustomerAssistance
Center at1-80 0-FOR-ME RCedes
(1-800 -367-6372)(for theUSA) orCustomer
Rela tions at1-80 0-387-01 00(for Canada ).
i Incorr ectsettings mayhave asignificant
impact onthe qual ityofcalls. X
Press the% function button.
X Select Phone in
the telephone basicmenu
by turning cVdtheCOMAND controller
and press Wtoconfirm.
X Select Bluetooth Phones and
press Wto
confirm.
X Select anauthorized mobilephonefrom
the listbyturning cVd.
X Select thelistsymbol tothe right ofthe
entry bysliding VYtheCOMAND
cont roller andpress Wtoconfirm.
X Select Reception Volume or
Transmission Volume and
press Wto
confirm. :
Scale withindicator showingcurrent
volume
X Select avolume settingbyturning cVdthe
COMAND controller.
X To clos ethe setting scale:pressWor
slide XVY. Telephone
operation Inco
ming call
Rejecting oraccepting acall When
thereisan incomi ngcall ,you seea
corresp ondingwindow inthe displa y. 120
Tele
phone operationTele phone

X
To return tothe calldis play :sel ect
Bac k and
pressW toconfi rm.
i Youcan also send DTMF tonesusing the
Voi ceControl System (see the separate
op era ting instructio ns). Us
ingthe phonebook In
troduc tion
The phone book displ aysthe nam esand
ph one num bers of allof the addre ssbook
entri essaved inthe COMAND addre ssbook.
If an addre ssbook entry does not have a
tel ephone number,itdo es not appe ar inthe
ph one book.
Yo ucan storetel ephone numbers inthe
ph one book orimp ortconta cts.Thephone
bo ok ofthe mob ile ph one isau toma tically
do wnl oade dto CO MAND after conne ction.
Yo ucan importconta ctsfrom themem ory
car dand theUSB devic einto thephone book,
or rece ivevCards via Bluetoo th®
.
The functio ns:
R imp ortingconta cts
R rece iving vCards
R de leting conta cts
ar ede scri bedin de tai lin the "Address
bo ok" section(Ypage 141).
i The storedphone bookandthevCards
remain inCOMAND ,even ifyou use
COMAND withanothermobile phone. The
ent ries canbeviewed without amobile
phone. Forthis reason, deletethephone book
before sellingortran sferr ing
owners hipofyour vehicle. Calling
upthe phone book
Overview X
Select Name in
the telephon ebasic menu
by turn ingcVd theCOMAND controller
and press Wtocon firm.
If the phone bookcontains entries, they will
be displayed inalphabetical order.
Character bar=isactiv e.
The charac terbar isused forfast select ion
of an ent ry. X
To close thephone book:select &in
the charac terbar bysliding VÆandturning
cVd theCOMAND controller and press
W tocon firm.
or
X Press the% button. Using
thephone book
125Telephone Z

Symbol
overview Icon Explanation
Æ
Address
bookentrythat hasbeen entered orchanged viaCOMAND
Imported contactthat hasbeen saved inthe phone oraddress book \
Address
bookentrywith voice tag
i These entrieshave alsobeen assigned avoice tag.Voice tagsareavaila ble
in vehicles withtheVoice Control System (seetheseparate operating
instruc tions). Ã
Contact
thathasbeen imported fromamobile phonethatsupports PBAP ¯
Ent
rythat hasbeen imported fromthememory cardorUSB device ®
Ent
ryimported viathe Bluetooth ®
interf ace Searching
foraphone bookentry
Using thecharact erbar You
determine thefirst letter ofthe entr yyou
are looking forwith thefirst character you
enter.
X Select acharacter byturnin gcVd the
COMAND controller andpress Wto
conf irm.
The first entryin the listthat starts withthe
letter selected ishighlighted. Ifthere are
similar entries,thenext different character
is shown. Forexample, withentriessuch as
Christel and
Christine ,
the beginnings
of the names aresimilar. Inthis case, you
will beoffered achoice between E and
I .
X Select thecharacters ofthe entr yyou are
searching forone byone andpress Wto
conf irm.
When theselection isclear, COMAND
switches automatically tothe selection list.
X To complete thesearch: switchfromthe
phone bookwiththecharacter bartothe
selection list(Ypage 127).
The lastlistentr yis automatically
highlighted. Using
thenumber keypad Altern
atively, youcan also enter digits using
the number keypad(directentry)
(Y page 29).
Dele ting charact ers X
To delete anindividual character:select
the 2 symbol byturnin gcVd the
COMAND controller andpress Wbriefly.
or
X Briefly pressthe2 button
Each timeacharacter isdeleted, theentr y
most closely resembling theremaining
characters isshown atthe top ofthe list.
X To delete anentry: selectthe2
symbol byturnin gcVd theCOMAND
cont roller andpress Wuntil theentr yis
deleted.
or
X Press andhold the2 button untilthe
entire entryis deleted.
Changing thelanguage ofthe charact er
bar X
Select Bandpress W.
X Select thedesired language. 126
Using
thephone bookTelephone

When
anew mobile phoneiscon nect edto
COMAND ,all the contact sfrom the
previous mobilephonearedeleted fromthe
address book.
If amobile phoneisnot (yet) connect edto
COMAND ,the contact sfrom thatmobile
phone willnot(yet) beshown inthe address
book.
Address bookentries remain storedwhen
the mobile phoneisdisconn ected.
Therefor e,you should deleteyourpersonal
data using thereset function before selling
your vehicle, forexample (Ypage 47). Calling
upthe address book
Option 1:
X Press the% function button .
You seethetelephon ebasic menu orthe
address bookifit was open previously.
X When thetelephon ebasic menu is
displayed, pressthe% function button
again.
Option 2:
X With thetelephon ebasic menu shown,
select Phone by
sliding VZtheCOMAND
con troller andpress Wtocon firm.
X Select Address Book from
themenu and
press Wtocon firm. Address
bookwithaddress bookentry¥ and
navigable data¤
i Anaddress bookentrycan contain the
following information :surn ame, first nam e, co
mpan y,two addr esses, geo- coord inat es
and uptofivete leph onenum bers.
X To browse inthead dress book: turn
cVd theCOMA NDcontrol ler.
X To close thead dress book: pressthe
% button. Sea
rching foranaddress book entry
X Call uptheaddr essbook (Ypage 136).
X Se lec tSea rch in
theaddr essbook by
slidi ngVÆ andturnin gcVd theCOMA ND
co ntrol ler and pressW toconfirm .
If th ere aremor eth an eigh ten tries, the
sear chmen uand thech arac terb arappear . Sea
rchmen uwit hch arac terbar
: ¥Sym bolforaddre ssbook entry
; ¤Sym bolforcomple teaddre ssdat a
fr om thenav igat ionsyst em
= Charac terb ar
? d Sym bolforphon ebook entryfrom the
mob ilephon e
A Entry wit hvoic etag
Ad dition alsymb olsare desc ribedint he
"Symbol overview" section(Ypage 126).
X Proceed asdescribed under"Searching for
a phone bookentry"(Y page 126). 136
Using
theaddress bookTelephone

X
Sea rch foranentry inthe phoneboo kon
the mob ile pho ned (Ypage 126) .
X Sel ect the list symbo lto the right ofthe
entry bysliding VY theCOMAND
control lera nd pre ssW toconfi rm.
X Sel ect SaveEnt ry and
pressW to
confi rm.
The Saving Procedure Successful mes
sage appe ars. The phone book entry is
now saved asan addre ssbook entry .
The diconisreplaced bythe ¥icon. Importing
contacts
Information andrequirem ents You
canimport contacts (vCards) fromthe
memory cardandaUSB device intothe
address book,orreceive vCardsvia
Bluetooth ®
.
i Upto2500 entries canbeimported into
the address book.Amessage notifies you
when themaximum numberisreached.
You now have todelete existingentries
(Y page 137)ino rder toimport newentries.
Dependi ngon the source ofthe contact data,
differe ntrequ ireme ntsapply: Source Con
dition s Memory
card The
SDmemory cardmust
be inserted (Ypag e157)
and must contain
importa blecontact data. USB
device The
USB devicemust be
inserted inthe USB port
and must contain
importa blecontact data. Requiremen
tsfor rece ivingvCards via
Bluetoo th®
You canreceive vCards from devices(e.g.
from aPC) whichsup port thesending of
vCa rds viaBlue tooth ®
. It
is not necessary toauthorize thedevi cein
COMAND todo so.
Plea sebea rthe following inmind:
R Bluetooth ®
must beactivated inCOMAND
and onthe Bluetooth ®
device (see
operating instructionsforthe device).
R the Bluetooth ®
device mustbeable tosend
vCards viaBluetooth ®
(see operating
instruct ionsforthe device).
R the Bluetooth ®
device inthe vehicle must
be switched on.
Import ingfrom thememory cardorUSB
device Ent
ries imported fromthememory cardor
from aUSB device havethe¯ symbol.
The following conditionsmust befulfilled in
order toimport vCards:
R vCards (vcffiles) maybelocated inthe main
directory orinfolders. COMAND allowsfor
a targeted selection ofthe corresponding
directories.
R vCards musthavethefileexten sion".vcf".
i Avcffilecan also contai nseveral vCards.
COMAND supportsvCardsinversion s2.1
and 3.0.
X Select Address Book in
the address book
or, ifthe telephon ebasic menu isshown,
select Phone by
sliding VÆandturning
cVd theCOMAND controller andpress
W tocon firm.
X Select Downloa dContact s and
press W
to con firm.
Am enu appears.
X Select FromTheMemory Card or
From USB
Device in
the menu byturn ingcVd
the COMAND controller andpress Wto
con firm.
X Select Add or
Overwri te and
press Wto
con firm.
Add import
sthe entries from thememory
card orUSB device intothe address book. Using
theadd ress book
141Telephone Z