2012 MERCEDES-BENZ CL-Class tow

Each destination address sent can be
accessed by every vehicle which is
connected with the relevant e-mail
address.
Vehicle remote opening
If you have unintentionally locked your
vehicle (e.g. the SmartKey is still in the
vehicle) and a replacement SmartKey is not
available, the vehicle can be opened by a
Mercedes-Benz Customer Assistance Center.
The vehicle can be opened remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.XReturn to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.XPull the trunk lid handle for at least 20
seconds until the indicator lamp in the SOS
button ( Y page 396) flashes.
The Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can also be opened
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password 20
.
i Vehicle remote unlocking is only possible
if the corresponding mobile phone network
is accessible.
The SOS button flashes and the
Connecting Call message appears in the
multifunction display to confirm that the
command for vehicle remote unlocking has
been received.
If you pull the trunk handle for more than
20 seconds before receiving authorization
for remote unlocking, you must wait 15
minutes before you can pull the trunk lid
handle again.
Vehicle remote closing
If you forget to lock your vehicle but are no
longer in the vicinity of the vehicle, it can be
locked for you by the Mercedes-Benz
Customer Assistance Center.
The vehicle can be locked remotely up to four
days after the ignition was last switched off.
XContact the following service hotlines:
R USA: Mercedes-Benz Customer
Assistance Center under 1-800-FOR-
MERCedes(1-800-367-6372) or
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are in your vehicle and
switch on the ignition, the Tele Aid Doors
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can also be locked
via the Internet or an iPhone in the "Owners
Online" section using your ID number and
password.
i The vehicle valet locking feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Automatic vehicle data retrieval for the
service due date
Your vehicle comes with a function which
improves the servicing of the vehicle
considerably. Shortly before the service due
date, mbrace sends important vehicle
maintenance information to the Mercedes-
Benz Customer Assistance Center. The
Mercedes-Benz Customer Assistance Center
then informs your authorized Mercedes-Benz
Service Center of the work required. This
20 USA only.Features401Stowing and featuresZ

happens automatically and does not require
any action from the driver. This function
allows the Mercedes-Benz Center to improve
appointment planning significantly and
ensures that your vehicle receives the best
service possible.
i The "Automatic retrieval of vehicle data
for the service due date" function is only
available if the relevant mobile phone
network is available and a data connection
is possible.
Service for recovering a stolen vehicle
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.XThis number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace
automatically informs the Mercedes-Benz
Customer Assistance Center.
Garage door opener
Important safety notes
The HomeLink ®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three different door and gate
systems.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center or call one of the following
telephone hotlines:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100GWARNING
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death. All exhaust gas contains
carbon monoxide (CO), and inhaling it can
cause unconsciousness and possible death.
i USA only:
This device complies with part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
402FeaturesStowing and features

1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
FCC ID: CB2HMIHL4
i Canada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
IC: 279B-HMIHL4
Programming the integrated garage
door opener on the rear-view mirror
Programming
GWARNING
Only press the transmitter button on the
integrated garage door opener if there are no
persons or objects present within the sweep
of the garage door. People could otherwise be
injured by the movement of the door.
Integrated garage door opener on the rear-view
mirror
Garage door remote control A is not part of
this integrated garage door opener.
i To achieve the best result, insert new
batteries in garage door remote control
A before programming.
XBefore programming for the first time, clear
the memory of the integrated garage door
opener ( Y page 405).XTurn the SmartKey to position 2 in the
ignition lock.XPress and hold one of transmitter
buttons ; to ? on the integrated garage
door opener.
Indicator lamp : starts to flash yellow
after a short period.
i Indicator lamp : flashes yellow
immediately after the transmitter button
has been stored for the first time. If the
transmitter button has already been
programmed, indicator lamp : does not
flash yellow until 10 seconds have elapsed.
XRelease the transmitter button.XPoint transmitter button B of garage door
remote control A towards the transmitter
buttons on the rear-view mirror at a
distance of 2 to 8 inches (5 to 20 cm).
i The distance required between garage
door remote control A and the integrated
garage door opener depends on the system
of the garage door drive. You might require
several attempts. You should test every
Features403Stowing and featuresZ

position for at least 25 seconds before
trying another position.XPress and hold transmitter button B on
garage door remote control A until
indicator lamp : lights up green.
Programming is complete if indicator
lamp : lights up or flashes green.XRelease transmitter button ;, = or ? on
the integrated garage door opener and the
transmitter button on garage door remote
control B.
If indicator lamp : lights up red:
XRepeat the programming procedure for the
transmitter button. When doing so, vary the
distance between the garage door remote
control and the rear-view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is operating on a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Your vehicle must be within range of the
garage or gate opener drive. Make sure that
neither your vehicle nor any persons/objects
are present within the sweep of the door or
gate.
Observe the safety notes when performing
the rolling code synchronization.
XTurn the SmartKey to position 2 in the
ignition lock.XPress the programming button of the door
or gate drive (see the door or gate drive
operating instructions, e.g. under
"Programming of additional remote
controls").
i You now normally have 30 seconds to
initiate the next step.
XPress the previously programmed
transmitter button of the HomeLink ®integrated garage door opener repeatedly
in succession until the door opens.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds.
These signals may not therefore last long
enough for the integrated garage door opener
to recognize the signal during programming.
Comparable with Canadian law, some U.S.
garage door openers also have a built-in
"interruption".
If you live in Canada or have difficulties
programming the garage door opener
(regardless of where you live) when using the
programming steps (see above), proceed as
follows:
XPress and hold one of transmitter
buttons ; to ? of the integrated garage
door opener.
Indicator lamp : starts to flash yellow
after a short period.XRelease the transmitter button.XPress transmitter button B of the garage
door remote control and hold for two
seconds, then release for two seconds,
then press again and hold for two seconds.XRepeat this sequence on transmitter
button B of the garage door remote
control until indicator lamp : is green.
Repeat the process if indicator lamp :
turns red.XContinue with the other programming
steps (see above).
Problems when programming
If you are experiencing problems
programming the integrated garage door
opener on the rear-view mirror, take note of
the following instructions:
R check the transmission frequency of
garage door remote control A (usually
404FeaturesStowing and features

found on the reverse side of the remote
control).
The integrated garage door opener is
compatible with devices that can be
operated with units in a frequency range of
280 to 390 MHz.
R change the batteries in garage door remote
control A. This increases the probability
that garage door remote control A will
send a strong and precise signal to the
integrated garage door opener on the rear-
view mirror.
R when programming, hold garage door
remote control A at different distances
and angles from the transmitter button that
you are programming. Try different angles
at a distance between 2 and 12 inches (5
to 30 cm) or the same angle at varying
distances.
R if another remote control for the same
garage door drive is available, repeat the
same programming steps with this remote
control. Before you perform the steps of the
operation, make sure that there are new
batteries in the garage door remote
control.
R note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press the remote control button again
before it stops transmitting.
R align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door
Once programmed, the integrated garage
door opener will assume the function of the
garage door system's remote control. Please
also read the operating instructions for the
garage door system.
XTurn the SmartKey to position 2 in the
ignition lock.XPress transmitter button ;, = or ? in the
overhead control panel that you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp : lights up green.
Garage door system with a rolling code:
indicator lamp : flashes green.
i
The transmitter will transmit a signal for
as long as the transmitter button is being
pressed. After a maximum of ten seconds,
transmission is terminated and indicator
lamp : flashes yellow. Press the
transmitter button again, if necessary.
Clearing the memory of the integrated
garage door opener on the rear-view
mirror
XTurn the SmartKey to position 2 in the
ignition lock.XPress transmitter buttons ; and ?.
The indicator lamp lights up yellow.XPress and hold transmitter buttons ;
and ? until the indicator lamp turns green.
i
Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle.
Floormat on the driver's side
GWARNING
Whenever you are using a floormat, make sure
there is enough clearance and that the
floormat is securely fastened.
The floormat should always be securely
fastened using the fastening equipment.
Before driving off, check that the floormat is
securely in place and adjust it if necessary. A
loose floormat could slip and hinder proper
functioning of the pedals.
Do not place several floormats on top of each
other as this may impair pedal movement.
Features405Stowing and featuresZ

XSlide the seat backwards.XTo install: place the floormat in the
footwell.XPress studs : onto retainers ;.XTo remove: pull the floormat off
retainers ;.XRemove the floormat.
Infrared reflective windshield
The infrared reflecting glass prevents the
vehicle interior from becoming too hot. It also
blocks radio waves up into the gigahertz
range.
Vehicles without Night View Assist
:Areas permeable to radio waves (to the
left and right of the rain sensor cover);Rain sensor cover=Areas permeable to radio waves
Vehicles with Night View Assist
:Areas permeable to radio waves (to the
left of the rain sensor cover);Rain sensor cover=Areas permeable to radio waves
In order to operate radio-controlled
equipment, e.g. toll recording systems,
areas : and = on the windshield are
permeable to radio waves. In these areas, you
can install radio-controlled systems.
These areas can best be seen from outside
the vehicle by observing the light reflected off
the windshield.
406FeaturesStowing and features

Exterior care
Automatic car washGWARNING
Braking efficiency is reduced after washing
the vehicle. This could cause an accident. For
this reason, you must drive particularly
carefully after washing the vehicle until the
brakes have dried.
GWARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate the HOLD function and DISTRONIC
PLUS before the vehicle is washed in an
automatic car wash.
You can wash the vehicle in an automatic car
wash from the very start.
! It is preferable to use car washes with
adjustable 21
high-pressure precleaning. In
car washes that use high water pressures,
there is a risk that a small amount of water
may leak into the vehicle.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! In car washes with a towing mechanism,
make sure that the automatic transmission
is in transmission position N, otherwise the
vehicle could be damaged.
R Vehicles with a SmartKey:
Do not remove the SmartKey from the
ignition lock. Do not open the driver's
door or front-passenger door when the
engine is switched off. Otherwise, the
automatic transmission selects park
position P automatically and locks the
wheels. You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:XMake sure the vehicle is stationary and the
ignition is switched off.XTurn the SmartKey to position
2 (Y page 267) in the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.XDepress and hold the brake pedal.XShift the automatic transmission to
position N.XRelease the brake pedal.XRelease the electric parking brake.XSwitch off the ignition and leave the
SmartKey in the ignition lock.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0 .
Otherwise, the vehicle might be damaged.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
21 Corresponds to the specification for the Cabriolet program.Care415Maintenance and careZ

Useful information ............................424
Where will I find...? ...........................424
Flat tire .............................................. 425
Battery ............................................... 430
Jump-starting .................................... 433
Towing and tow-starting ..................435
Fuses .................................................. 437423Breakdown assistance