2012 MERCEDES-BENZ C-Class SEDAN eco start

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe transmission has
problems shifting gear.The transmission is losing oil.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P, e.g. if
you wish to tow the vehicle away.
! Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
XApply the parking brake.XPry off selector lever gaiter : with a flat,
blunt object, (e.g. a screwdriver wrapped in
cloth) from the right-hand edge, pulling it
up and out.XPress release buttons ; down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
Mercedes-Benz recommends that you use
Automatic transmission149Driving and parkingZ

Limited braking performance on salt-
treated roadsGWARNING
The layer of salt on the brake discs and the
brake pads/linings may cause a delay in the
braking effect, resulting in a significantly
longer braking distance, which could lead to
an accident.
To avoid this danger, you should:
R occasionally brake carefully, without
putting other road users at risk, when you
are driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distance to the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs.
Servicing the brakes
! If the red brake warning lamp lights up in
the instrument cluster and you hear a
warning tone while the engine is running,
the brake fluid level may be too low.
Observe additional warning messages in
the multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked
immediately. This work should be carried
out at an authorized Mercedes-Benz
Center.
All checks and maintenance work on the
brake system must be carried out at a
qualified specialist workshop. This work
should be carried out at an authorized
Mercedes-Benz Center.
Have the brake pads replaced and the brake
fluid renewed at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
GWARNING
If brake pads or brake fluid other than those
recommended are used, the braking
properties of the vehicle can be degraded to
an extent that safe braking is substantially
impaired. This could result in an accident.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. If you are
planning to have the vehicle tested on such
a dynamometer, contact an authorized
Mercedes-Benz Center to obtain further
information first. Otherwise, you could
damage the drive train or the brake system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or
1 ) while the parking brake is being tested
on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC: as the ESP®
system operates automatically, the engine
and the ignition system must be switched
off (SmartKey in position 0 or 1 in the
ignition lock or Start/Stop button in
position 0 or 1) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front axle raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If your brake system is subject only to
moderate loads, you should test the
functionality of your brakes at regular
intervals by pressing firmly on the brake pedal
at high speeds. This improves the grip of the
brake pads.
Driving tips157Driving and parkingZ

You need to brake yourself to prevent a
collision. DISTRONIC PLUS brakes the vehicle
to restore the set distance from the vehicle
ahead or the set speed.GWARNING
If you do not receive visual or acoustic
warning signals during a critical traffic
situation, DISTRONIC PLUS has either not
recognized the collision risk, has been
deactivated or is malfunctioning.
Remember, whether or not DISTRONIC PLUS
is operating, it is ultimately always the drivers
responsibility to apply the brakes in order to
control the vehicle and avoid a collision.
Cruise control lever
:To store the current speed or a higher
speed;To store the current speed or a lower
speed=To deactivate DISTRONIC PLUS?To store the current speed or to call up
the last stored speedATo set the specified minimum distance
Switching on DISTRONIC PLUS, storing
the current speed and maintaining it
Important safety notes
GWARNING
The vehicle can be braked when DISTRONIC
PLUS is activated. For this reason, deactivate
DISTRONIC PLUS if the vehicle is to be set in
motion by other means (e.g. in a car wash or
by towing).
In order to activate DISTRONIC PLUS, the
following conditions must be fulfilled:
R the engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
R the parking brake must not be applied.
R ESP ®
must be activated but not
intervening.
R the transmission must be in position D.
R the hood must be closed.
R the driver's door must be closed when you
shift from P to D or your seat belt must be
fastened.
R the front-passenger door and rear doors
must be closed.
R the vehicle must not skid.
Activating while driving
When driving at speeds below 20 mph
(30 km/h) , you can only activate DISTRONIC
PLUS if the vehicle in front has been detected
and is shown in the multifunction display. If
the vehicle in front is no longer detected and
shown, DISTRONIC PLUS is deactivated and
a warning tone sounds.XBriefly pull the cruise control lever towards
you ?, or briefly press up : or down ;.
DISTRONIC PLUS is selected.XKeep the cruise control lever pressed
up : or down ; until the desired speed
is set.XRemove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i If you do not fully release the accelerator
pedal, the DISTRONIC PLUS Override
message is shown in the multifunction
display. The set distance to a slower-
moving vehicle in front will then not be
maintained. You will be driving at the speed
164Driving systemsDriving and parking

Vehicles with COMAND
i The following function is not operational
in all countries.
DISTRONIC PLUS uses additional information
from your navigation system so that it can
react appropriately to certain traffic
situations. This is the case if, while following
a vehicle, DISTRONIC PLUS is active and you:
R approach or drive through a traffic circle
R approach a T intersection
R turn off at a freeway exit
Even if the vehicle in front leaves the
detection range, DISTRONIC PLUS
temporarily maintains the current driving
speed and does not accelerate. This is based
on the current map data in the navigation
system.
Example: traffic circle
The current speed is maintained:
R approximately 10 seconds before the
traffic circle/T intersection and for
approximately 1.5 seconds when driving on
the traffic circle
R approximately 12 seconds before reaching
a freeway exit and approximately
4 seconds after the freeway exit
Afterwards, the vehicle accelerates back to
the set speed you specified.
Stopping
GWARNING
Never get out of the vehicle when DISTRONIC
PLUS is activated.
DISTRONIC PLUS must also never be
operated, activated or deactivated by a
passenger or from outside the vehicle.
DISTRONIC PLUS does not replace the
parking brake and must not be used for
parking.
The DISTRONIC PLUS braking effect is
canceled and the vehicle can start moving if:
R DISTRONIC PLUS is deactivated using the
cruise control lever.
R you accelerate.
R there is a malfunction in the system or an
interruption in the power supply, e.g.
battery failure.
R the electrical system in the engine
compartment, the battery or the fuses are
tampered with.
R the battery is disconnected.
If you wish to leave the vehicle or park it,
deactivate DISTRONIC PLUS and secure the
vehicle against rolling away.
If DISTRONIC PLUS detects that the vehicle
in front is stopping, it brakes your vehicle until
it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i Depending on the specified minimum
distance, your vehicle will come to a
standstill at a sufficient distance behind the
vehicle in front. The specified minimum
distance is set using the control on the
cruise control lever.
You will see a warning message in the
multifunction display if DISTRONIC PLUS is
activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off.
R the hood is opened.
Shift to 'P'166Driving systemsDriving and parking

XMove the selector lever to P to prevent the
vehicle from rolling away.
DISTRONIC PLUS is deactivated. The
warning message in the multifunction
display disappears.
The horn will also sound at regular intervals if
DISTRONIC PLUS is activated and you:
R switch the engine off, open the driver's
door and take off your seat belt
R open the hood
The sounding of the horn alerts you to the fact
that the vehicle has been parked while
DISTRONIC PLUS is still activated. The sound
becomes louder if you attempt to lock the
vehicle. The vehicle is not locked until
DISTRONIC PLUS is deactivated.
i If the engine has been switched off, it
cannot be started again until DISTRONIC
PLUS has been deactivated.
If DISTRONIC PLUS is activated and a
malfunction occurs in the system or if there
is a disruption in the power supply, the
Brake Immediately message is shown in
the multifunction display. Immediately
depress the brake firmly until the warning
message in the multifunction display goes out
or shift the transmission to position P.
DISTRONIC PLUS is then deactivated.
Setting a speed
GWARNING
Keep in mind that it may take a brief moment
until the vehicle has made the necessary
adjustments.
Increase or decrease the set vehicle speed to
a value that the prevailing road conditions and
legal speed limits permit. Otherwise, sudden
and unexpected acceleration or deceleration
of the vehicle could cause an accident and/
or serious injury to you and others.
XPress the cruise control lever up : for a
higher speed or down ; for a lower speed.XKeep the cruise control lever pressed until
the desired speed is reached.XRelease the cruise control lever.
The new speed is stored. DISTRONIC PLUS
is activated and adjusts the vehicle's speed
to the new speed stored.
Making adjustments in 1 mph (Canada:
1 km/h) increments
XBriefly press the cruise control lever to the
pressure point, up : for a higher speed or
down ; for a lower speed.
The last speed stored is increased or
reduced.
Making adjustments in 5 mph (Canada:
10 km/h) increments
XBriefly press the cruise control lever
beyond the pressure point, up : for a
higher speed or down ; for a lower speed.
The last speed stored is increased or
reduced.
Storing the current speed or calling up
a stored speed
GWARNING
The set speed stored in memory should only
be set again if prevailing road conditions and
legal speed limits permit. Possible
acceleration or deceleration differences
arising from returning to the preset speed
could cause an accident and/or serious injury
to you and others.
XBriefly pull the cruise control lever towards
you ?.XRemove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise
speed to the previously stored value.Driving systems167Driving and parkingZ

iIf the engine has been switched off, it
cannot be started again until the HOLD
function has been deactivated.
If there is a malfunction in the system or
power supply while the HOLD function is
activated, the Brake immediately message
is shown in the multifunction display.
Immediately depress the brake firmly until
the warning message in the multifunction
display goes out.
You can also shift the transmission to position
P . This deactivates the HOLD function.
RACE START
Important safety notes
i RACE START is only available in AMG
vehicles.
RACE START enables optimal acceleration
from a standing start. The precondition for
this is a suitable high-grip road surface.
GWARNING
RACE START is only available when SPORT
handling mode is activated. SPORT handling
mode only stabilizes the vehicle to a limited
extent in the event of swerving or wheelspin.
RACE START should only be used on specially
designated roads. Always adapt your speed
and driving style to the prevailing road and
weather conditions.
Conditions for activation
RACE START can be activated when:
R the doors are closed.
R the engine is running and it has reached an
operating temperature of approximately
176 ‡ (80 †). This is the case when the
engine oil temperature in the multifunction
display stops flashing.
R SPORT handling mode is activated.
( Y page 62)
R the steering wheel is in the straight-ahead
position.
R the vehicle is stationary and the brake
pedal is depressed (left foot).
R the transmission is in position D.
Activating RACE STARTXDepress the brake pedal with your left foot,
and keep it depressed.XTurn the drive program selector clockwise
( Y page 144) until the RS lamp lights up.
The multifunction display shows the RACE
START Confirm: Paddle UP Cancel:
Paddle DOWN message.
i
If the conditions for activation are no
longer fulfilled, RACE START is canceled.
The multifunction display shows the RACE
START canceled message.
XTo cancel: pull the left steering wheel shift
paddle ( Y page 145).
or
XTo confirm: pull the right steering wheel
shift paddle ( Y page 145).
The multifunction display shows the RACE
START available Depress
accelerator message.
i
If you do not depress the accelerator
pedal fully within two seconds, RACE
START is canceled. The multifunction
display shows the RACE START not
possible See Operator's Manual
message.
XDepress the accelerator pedal fully.
The engine speed increases to
approximately 4000 rpm.
The multifunction display shows the RACE
START Release brake to start
message.
i If you do not release the brake pedal
within seven seconds, RACE START is
canceled. The multifunction display shows
the RACE START canceled message.
XTake your foot off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum
acceleration.174Driving systemsDriving and parking

Resetting values
You can reset the values of the following
functions:
R Trip odometer
R Trip computer "From start"
R Trip computer "From reset"
XPress the = or ; button on the
steering wheel to select the Trip menu.XPress the 9 or : button to select the
function that you wish to reset.XPress a.
Resetting the trip computer "From start" (example)
XPress : to select Yes and press a
to confirm.
Navigation system menu
Displaying navigation instructions
In the Navi menu, the multifunction display
shows navigation instructions. For more
information, see the separate operating
instructions.
XSwitch on COMAND (see the separate
operating instructions).XPress the = or ; button on the
steering wheel to select the Navi menu.Route guidance inactive:Direction of travel;Current road
Route guidance active
No change of direction announced
:Distance to the destination;Distance to the next change of direction=Current road?Symbol for "follow the road's course"
Change of direction announced without a
lane recommendation
:Road into which the change of direction
leads;Distance to change of direction and visual
distance display=Current road?Symbol for change of direction
When a change of direction has been
announced, you will see visual distance
display ; next to the symbol for change of
200Menus and submenusOn-board computer and displays

You will see one of the following display
messages in the multifunction display:
R Telephone Ready or the name of the
network provider: the mobile phone has
found a network and is ready to receive.
R Telephone No Service : no network is
available, or the mobile phone is searching
for a network.
Accepting a call
If someone calls you when you are in the Tel
menu, a display message appears in the
multifunction display, for example:
XPress the 6 button on the steering
wheel to accept an incoming call.
If you are not in the Tel menu, you can still
accept a call.
Rejecting or ending a call
XPress the ~ button on the steering
wheel.
If you are not in the Tel menu, you can still
reject or end a call.
Dialing a number from the phone book
If your mobile phone is able to receive calls,
you can search for and dial a number from the
phone book in the audio system or COMAND
at any time.
XPress the = or ; button on the
steering wheel to select the Tel menu.XPress the 9, : or a button to call
up the phone book.XPress the 9 or : button to select the
desired name.
To start scrolling rapidly, press and hold the
9 or : button for longer than one
second. After a short time, the rapid scroll
speeds up.
Rapid scrolling stops when you release the
button or reach the end of the list.XIf only one telephone number is stored
for a name: press the 6 or a button
to start dialing.
or
XIf there is more than one number for a
particular name: press the 6 or a
button to display the numbers.XPress the 9 or : button to select the
number you want to dial.XPress the 6 or a button to start
dialing.
or
XIf you do not want to make a call: press
the ~ or % button.
Redialing
The on-board computer saves the last names
or numbers dialed in the redial memory.
XPress the = or ; button on the
steering wheel to select the Tel menu.XPress the 6 button to switch to the
redial memory.XPress the 9 or : button to select the
desired name or number.XPress the 6 or a button to start
dialing.
or
XIf you do not want to make a call: press
the ~ or % button.Menus and submenus203On-board computer and displaysZ