2012 MERCEDES-BENZ C-Class SEDAN towing

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 24).
Loading guidelines
GWARNING
Always fasten items being carried as securely
as possible using fastening materials
appropriate for the weight and size of the
load.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo. Do not pile luggage or
cargo higher than the seat backrests.
The trunk is the preferred place to carry
objects. Do not place anything on the rear-
window shelf.
Never drive a vehicle with the trunk open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in
unconsciousness and death.
The handling characteristics of a laden
vehicle are dependent on the distribution of
the load within the vehicle. For this reason,
you should observe the following notes when
transporting a load:
R when transporting a load, never exceed the
maximum permissible gross vehicle weight
or the gross axle weight rating of the
vehicle (including occupants). The values
are specified on the vehicle identification
plate on the B-pillar of the driver's door.
R position heavy loads as far forwards as
possible and as low down in the trunk as
possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R always place the load behind unoccupied
seats if possible.
R secure the load with sufficiently strong and
wear-resistant tie down. pad sharp edges
for protection.
Stowage areas
Stowage compartments
Important safety notes
GWARNING
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
storing objects in the vehicle. Put luggage or
cargo in the trunk if possible.
Do not pile luggage or cargo higher than the
seat backrests.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
R braking
R vehicle maneuvers
R an accident
Stowage compartments in the front
Glove box
i The glove box can be cooled
( Y page 132).
254Stowage areasStowing and features

XTo open: pull handle : and open glove box
flap ;.XTo close: fold glove box flap ; upwards
until it engages.
The glove box can only be locked and
unlocked using the mechanical key.
XTo lock: insert the mechanical key into the
lock and turn it 90° clockwise to position
2 .XTo unlock: insert the mechanical key into
the lock and turn it 90° counter-clockwise
to position 1.
Eyeglasses compartment
There is a compartment to stow eyeglasses
in the headliner on the driver's side.
XTo open: pull down eyeglasses
compartment : by the handle.
Stowage compartment under the armrest
i Depending on the vehicle's equipment, a
USB connection and an AUX IN connection
or a Media Interface are installed in the
stowage compartment. A Media Interface
is a universal interface for mobile audio
equipment, e.g. for an iPod ®
or MP3 player
(see the separate COMAND operating
instructions).
XTo open: press left-hand button ; or right-
hand button :.
The stowage compartment opens.Stowage areas255Stowing and featuresZ

Stowage compartment under the front
seatsXTo open: pull handle : up and fold
cover ; forwards.
Stowage compartments in the rear
Stowage compartment in the rear
! Do not sit or lean your bodyweight on the
armrests when they are folded out as you
could damage them.
! Close the cover of the stowage
compartment before folding the rear seat
armrest back into the seat backrest.
XTo open: fold down seat armrest ;.XFold cover : of the armrest upwards.
Stowage pockets
GWARNING
Storage bags are intended for storing light-
weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
storage bag. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Storage bags cannot protect transported
goods in the event of an accident.
Storage bags are located in the rear
compartment on the driver's and front-
passenger seat backrests.
Parcel nets
GWARNING
Parcel nets are intended for storing light-
weight items only, such as road maps, mail,
etc.
Heavy objects, objects with sharp edges, or
fragile objects may not be transported in the
parcel nets. In an accident, during hard
braking, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
Parcel nets cannot protect transported goods
in the event of an accident.
Parcel nets are located in the front-passenger
footwell and on the left-hand side of the trunk.
Rear bench seat through-loading
feature
Important safety notes
GWARNING
When expanding the cargo volume, always
fold the seat backrests fully forward.
Unless you are transporting cargo, the seat
backrests must remain properly locked in the
upright position.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
256Stowage areasStowing and features

Always use the cargo tie-down rings.
The left-hand and right-hand rear seat
backrests can be folded down separately to
increase the trunk capacity.
Folding the seat backrest forwardXMove the driver's or front-passenger seat
forward if necessary.XOpen the trunk.XPull right-hand or left-hand rear seat
backrest release handle :.
The corresponding rear seat backrest is
released.XFully insert the rear seat backrest head
restraints.XFold rear seat backrest ; forwards.XMove the driver's or front-passenger seat
back if necessary.Folding the seat backrest backXMove the driver's or front-passenger seat
forward if necessary.
! Make sure that the seat belt does not
become trapped when folding the rear seat
backrest back. Otherwise, it could be
damaged.
XFold rear seat backrest : back until it
engages.GWARNING
Always lock the seat backrest in its upright
position when the rear seat bench is
occupied, or the extended cargo volume is not
in use.
Check for secure locking by pushing and
pulling on the seat backrest.
In an accident, during hard braking or sudden
maneuvers, loose items will be thrown around
inside the vehicle. This can cause injury to
vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a collision
or sudden maneuver, exercise care when
transporting cargo.
i You should always engage the rear seat
backrests if you do not need the through-
loading feature. This will prevent
unauthorized access to the trunk from the
vehicle interior.
Stowage areas257Stowing and featuresZ

XAdjust the head restraints if necessary
( Y page 96).XMove the driver's or front-passenger seat
back if necessary.
Securing cargo
Cargo tie-down rings
Observe the following notes on securing
loads:
R secure the load using the cargo tie down
rings.
R do not use elastic straps or nets to secure
a load, as these are only intended as an
anti-slip protection for light loads.
R do not route tie downs across sharp edges
or corners.
R pad sharp edges for protection.
There are four cargo tie down rings in the
trunk.
Vehicle with through-loading feature in the rear
bench seat
:Cargo tie down rings
Bag hooks
! The bag hook can bear a maximum load
of 11 lbs (5 kg). Do not use it to secure a
load.
:Bag hook
Stowage well under the trunk floor
The TIREFIT kit, the vehicle tool kit, etc. are
located in the stowage compartment.
XTo open: pull handle : upwards.XHook handle : into rain trough ;.
!
Unhook the handle before again before
closing the trunk lid and clip it in securely
to prevent the handle flap from protruding.
Otherwise, you could damage the handle.
258Stowage areasStowing and features

Roof carrier
Important safety notesGWARNING
Only use roof racks approved by Mercedes-
Benz for your vehicle model to avoid damage
to the vehicle.
Follow the manufacturer's installation
instructions. Otherwise, an improperly
attached roof rack system or its load could
become detached from the vehicle.
Do not exceed the maximum roof load of
220 lb (100 kg).
Take into consideration that when the roof
rack is loaded, the handling characteristics
are different from those when operating the
vehicle without the roof rack loaded.
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the
vehicle.
Position the load on the roof carrier in such
a way that the vehicle will not sustain
damage even when it is in motion.
Depending on the vehicle equipment,
ensure that when the roof carrier is
installed you can:
R raise the sliding sunroof fully
R open the panorama roof with power tilt/
sliding panel fully
R open the trunk lid fully
! To avoid damaging or scratching the
covers, do not use metallic or hard objects
to open them.
Attaching the roof carrierXOpen covers : carefully in the direction of
the arrow.XFold covers : upwards.XOnly secure the roof carrier to the
anchorage points under covers :.XObserve the manufacturer's installation
instructions.
Features
Cup holders
Important safety notes
GWARNING
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equipment,
only use containers that fit into the cup
holder. Use lids on open containers and do
not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occupants
may cause serious personal injury. Liquids
spilled on vehicle equipment may cause
damage not covered by the Mercedes-Benz
Limited Warranty.
When not in use, keep the cup holder closed.
An open cup holder may cause injury to you
or others when contacted during braking,
vehicle maneuvers, or in an accident.
Keep in mind that objects placed in the cup
holder may come loose during braking,
vehicle maneuvers, or in an accident and be
Features259Stowing and featuresZ

thrown around in the vehicle interior. Objects
thrown around in the vehicle interior may
cause an accident and/or serious personal
injury.
Cup holder in the front-compartment
center console:Cup holders
Cup holder in the rear seat armrest
! Do not sit on or support your body weight
on the rear seat armrest when it is folded
down, as you could otherwise damage it.
! Close the cup holder before folding the
rear seat armrest up. Otherwise, the cup
holder could be damaged.
XFold down the rear seat armrest.XTo open: raise the rear seat armrest cover.XPress release catch :.
Cup holder ; folds out forwards.XSwing the rear seat armrest cover back
down, if necessary.XTo close: raise the rear seat armrest cover.
Swing cup holder ; back until it engages.
Sun visors
Overview of sun visors
GWARNING
Do not use the vanity mirror while driving.
Keep the vanity mirrors in the sun visors
closed while the vehicle is in motion.
Reflected glare can endanger you and others.
:Mirror light;Bracket=Retaining clip, e.g. for a car park ticket?Vanity mirrorAMirror cover
Vanity mirror in the sun visor
Mirror light : only functions if the sun visor
is clipped into retainer ; and mirror cover
A has been folded up.
Glare from the side
XFold down the sun visor.XPull the sun visor out of retainer ;.XSwing the sun visor to the side.260FeaturesStowing and features

XPull or push the sun visor in the direction of
the arrow.
Sunblinds on the rear side windows
XTo extend: pull the roller sunblind out by
tab : and hook it onto retainers ; at the
top of the window.
! Always guide the roller sunblind by hand.
Do not let it snap back suddenly as this
would damage the automatic roller
mechanism.
! Do not drive the vehicle with the roller
sunblind hooked in and the side windows
opened simultaneously. The roller sunblind
can jump out of the retainers and spring
back suddenly when driving at high speeds,
e.g. when driving on the freeway. This could
damage the inertia reel. Therefore, either
close the side window or retract the roller
sunblind before driving at high speeds.
Rear window roller sunblind (Sedan)
Important safety notesGWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWARNING
When adjusting a roller sunblind, the roller
blind moves up or down. You might become
trapped in the process.
In the event of danger, briefly press the button
for the roller sunblind to change the roller
blind's direction of movement.
Extending/retracting the roller
sunblind
! Make sure that the roller sunblind can
move freely. Otherwise, the roller sunblind
or other objects could be damaged.
Features261Stowing and featuresZ