Problems with
Parking Assist PARKTRONIC Example:
vehicles with 360° Camera
When rear segments 1or all-round segments
2 light up red and theé symbol appears in
th e multifunction displa y,Pa rking Assist
PA RKTRONIC may ha vebeen deactivated due to
signal inter fere nce. Start theve hicle again and
ch eck if Parking Assist PARKTRONIC is working
at a dif fere nt location. If a
warning tone also sounds for appro ximately
two seconds everytime theve hicle is star ted, it
may be due toone of thefo llowing causes:
R The sensors are dirty: cleanthe sensors
and obser vethe no tes on care of vehicle
parts (/ page 384).
R Parking Assist PARKTRONIC has been
deactivated due toa malfunction: restart
th eve hicle. If the problem persists, consult a
qu alified specialist workshop.
Fu nction of the passive side impact pr otec‐
tion
Pa ssive side impact pr otection is an additional
Pa rking Assist PARKTRONIC function which
wa rnsth e driver about obs tacles at the side of
th eve hicle. A warning is issued when obs tacles
are de tected between the front and rear de tec‐
tion range. In order for an object on the side to
be de tected, the sensors in the front and rear
bumper must firs t de tect the object while you
are driving past it.
During the parking procedure or manoeuvring,
objects are de tected as theve hicle drives past.
If yo usteer in the direction of a de tected obs ta‐cle and
there is a risk of a lateral collision, a
wa rning is issued and the segments light up in
colour in the displa y.
The segment colour changes depending on the
dis tance tothe de tected obs tacle:
R Yello w: appr oximately 30 - 60 cm
R Red:less than appr oximately 30 cm
In order for lateral front or rear segments tobe
displa yed, theve hicle must firs t tr avel a dis tance
of at least half of theve hicle length. Once the
ve hicle has tr avelled the length of theve hicle, all
of the lateral front and rear segments can be dis‐
pla yed. Driving and parking
229
Internal use only
Ac
tive Parking Assist is only an aid. It is not a
substitute foryo ur attention tothe sur roundings.
The responsibility for safe manoeuvring and
parking remains with you. Make sure that no
persons, animals or objects etc. are in the
manoeuvring range.
Ac tive Parking Assist will be cancelled in thefo l‐
lowing situations:
R Parking Assist PARKTRONIC is deacti vated.
R You begin steering.
R You apply the parking brake.
R You en gage transmission position j.
R ESP ®
inter venes.
R You open the doors or the boot lid while driv‐
ing.
Sy stem limits
If th eex terior lighting is malfunctioning, Active
Pa rking Assist is not available.
Objects located abo veor below the de tection
ra nge of the sensors, e.g. overhanging loads,
ove rhangs or loading ramp s of goods vehicles, or
th e borders of parking spaces, are not de tected
du ring measu rement of the parking space. These are also
then not take n into account when calcu‐
lating the parking procedure. In some circum‐
st ances, Active Parking Assist may therefore
guide you into the parking space incor rectl y. &
WARNING Risk of accident due to
objects located abo veor below the
de tection range of Active Parking Assist
If th ere are objects abo veor below the
de tection range, thefo llowing situations may
arise:
R Active Parking Assist may steer too early.
R The vehicle may not stop in front of these
objects.
This could cause a collision. #
Inthese situations, do not use Active
Pa rking Assist. Extreme
weather conditions, such as sn owor
heavy rain, may lead toa parking space being
measured inaccuratel y.Pa rking spaces that are
partial ly occupied bytrailer dr awbars might not
be identified as such or be measured incor rectly. Only use
Active Parking Assist on le vel, high- grip
ground.
Do not use Active Parking Assist in thefo llowing
situations:
R Inextreme weather conditions such as ice,
pac ked snow or in heavy rain.
R When transporting a load that pr otru des
be yond theve hicle.
R Onsteep uphill or downhill gradients of more
th an appr oximately 15%.
R When snow chains are fitted.
R When a trailer or bicycle rack is attached.
R Direct lyafte r a tyre change or when spare
tyres are fitted.
R Ifth e tyre pressure is too low or too high.
R Ifth e suspension is out of alignment, e.g.
af te r bottoming out on a kerb.
Ac tive Parking Assist may also display parking
spaces that are not suitable for parking, such as:
R Parking spaces where parking is prohibited.
R Parking spaces on unsuitable sur faces. 232
Driving and park ing
Internal use only
Ac
tivating or deactivating manoeuv ring
assistant
Multimedia sy stem:
4 Vehicle 5
k Assistance
5 Camera & Park. Assist
5 Manoeuvring assist. #
Activate Oor deacti vate ª the function.
% Manoeuvring assis tance mu stbe active for
th e function of Drive AwayAssi st
( / page 235) and Cross Traf fic Alert
(/ page 236). Tr
ailer hitch Note
s on trailer operation *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Obser
vethefo llowing no tes on theto ngue
we ight:
R Do not use a tongue weight that exceeds or
fa lls below the permissible tongue weight
R Use a tongue weight as close as possible to
th e maximum tongue weight
Do not exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi‐
cle
R Perm issible gross weight of theto wing vehi‐
cle
R Perm issible grossweight of the trailer
R Maximum permissible speed of the trailer Ensure
thefo llowing before starting a journey:
R The tyre pressure on there ar axle of theto w‐
ing vehicle is set for a maximum load
R The lighting of the connected trailer is opera‐
tional
R Vehicles without LED headlamps or MUL‐
TIBEAM LED headlamps: the headlamps
ha ve been set cor rectly
In theeve nt of increased rear axle load, the car/
trailer combination must not exceed a maximum
speed of 100 km/h forre asons concerning the
operating permit. This also applies in countri es
in which the permissible maximum speed for
car/trailer combinations is above 100 km/h. Fo
lding the ball neck out and in &
WARNING Risk of accident due tothe
ball neck not being engaged
If th e ball neck is not engaged, the trailer
may come loose. Driving and parking
237
Internal use only
#
Remo vethe co ver cap from the ball head and
st ore it in a safe place.
Make sure that the ball on the ball neck is clean.
Check that it is either greased or dr y (grease-
free), depending on the instructions forthe
traile r.
Fo lding the ball neck in #
Pull swit ch2 until the ball neck unloc ks.
The ball neck will fold up under there ar
bumper.
Indicator lamp 1will flash. #
Push the ball neck in the direction of the
ar row until it en gage s audibly behind the
bumper.
Indicator lamp 1will go out and the mes‐
sage on the multifunction display will disap‐
pear.
Obser vethe information about the displa yson
th e instrument clus ter:
R Indicator and warning lamps (/ page 498)
R Display messages (/ page445) Coupling/uncoupling a trailer
&
WARNING Risk of injury fromtheve hicle
le ve l being changed
Ve hicles with le vel control sy stem: the
ve hicle le vel may be changed unin tentional ly,
e.g. by ot her persons. You may become trap‐
ped if you couple up or uncouple a trailer
while theve hicle le vel is changing. In addi‐
tion, other people could become trapped if
th eir limbs are between theve hicle body and
th e tyres or underneath theve hicle.
When coupling up or uncoupling a trailer,
make sure that: #
The doors or tailgate are not opened or
closed. #
You do not initiate the le vel control sys‐
te m and do not operate theDY NA MIC
SELECT switch. #
Do not lock or unlock theve hicle. Re
quirements:
R The ball neck is extended and engaged in a
secu rely loc ked position. Tr
ailers with a 7-pin plug can be connec tedto
th eve hicle with thefo llowing adap ters:
R Adapter plug
R Adapter cable
The trailer will be cor rectly de tected bytheve hi‐
cle only if thefo llowing conditions are me t:
R The trailer is connected cor rectl y.
R The trailer lighting sy stem is in working
order.
The functions of thefo llowing sy stems will be
af fected bya cor rectly connected trailer:
R ESP ®
trailer stabilisation
R Active Lane Keeping Assist
R Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assi st
R Drive AwayAssi st
R Cross Traf fic Alert
R Reversing camera
R 360° camera Driving and parking
239
Internal use only
R
AIRMATIC
Coupling up a trailer
* NO
TEDama getothest ar ter battery due
to full dischar ge Charging
the trailer battery using the po wer
supply of the trailer can damage thest ar ter
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y.#
Remo vethe co ver cap from the ball head and
st ore it in a safe place. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. #
Open the soc ket cap. #
Inse rtthe plug with lug 1in groo ve3 on
th e soc ket. #
Turn bayonet coupling 2totheright as far
as it will go. #
Let the cap engage. #
Secure the cable tothe trailer with cable ties
(only if you are using an adap ter cable). #
Make sure that the cable is alw ays slack for
ease of mo vement during cornering. Under
thefo llowing conditions, a message may
appear on the multifunction display even if the
trailer has been connected cor rectly:
R LEDs ha vebeen ins talled in the trailer light‐
ing sy stem.
R The cur rent has fallen below the trailer light‐
ing sy stem's minimum cur rent (50 mA).
% Accessories can be connected tothe perma‐
nent po wer supp lyup to180 W and tothe
po we r supp lythat is swit ched on via the igni‐
tion loc k.
Un coupling a trailer &
WARNING Risk of being crushed and
becoming trapped when uncoupling a
trailer
When uncoupling a trailer with an engaged
ine rtia-activated brake, your hand may
become trapped between theve hicle and the
trailer dr awbar. #
Do not uncouple trailers with an
engaged overrun brake. 240
Driving and pa rking
Internal use only
è
Active Steering Assist (/ page 203)
à Ac
tive Lane Keeping Assist (/ page216)
è ECO
start/ stop function (/ page161)
ë HOLD function (/
page190)
_ Ad
aptive Highbeam Assist (/ page130)
Ad aptive Highbeam Assist Plus
(/ page 132)
ð Maximum pe rmissible speed exceeded
(for cer tain countries only)
Ve hicles with Traf fic Sign Assis t:de tected
instructions and traf fic signs (/ page 211). Head-u
p display Fu
nction of the head-up display *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The head-up displ
ayprojects thefo llowing into
th e driver's field of vision:
R Information from the navigation sy stem
R Information from the driver assis tance sys‐
te ms
R Some warning messages
Display content 1
Navigation instructions
2 Curr ent speed
3 Detected instructions and traf fic signs
4 Set speed in the driver assis tance sy stem
(e.g. cruise control) When
youre cei vea call, the6 Incoming call
message will appear on the head-up displa y.
In audio mode, thest ation name or track will be
shown temp orarily when the audio source is
being actively operated.
Sy stem limits
The visibility is influenced bythefo llowing condi‐
tions:
R Seat position
R Image position setting
R Light conditions
R Wetro ad sur faces
R Objects on the display co ver
R Polarisation in sunglasses
% Inextreme sunlight, sections of the display
may appear washed out. You can co rrect this
by switching the head-up display off and on
again. 248
Instrument display and on-board computer
Internal use only
Yo
u can find information on thefo llowing topics:
R Activation of Me rcedes me connect
R Operating theve hicle
R Nearest Mercedes-Benz service centre
R Other products and services from Mercedes-
Benz
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (/ page 334).
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Requ irements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automatically.
Multimedia sy stem:
4 Telephone 5
ª Contacts #
Call Mercedes me connect.
The call is made. Af
ter confirmation, the multimedia sy stem
sends there qu ired vehicle data. The data
transfer is shown in the media displa y.
Then, you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information about Mercedes me con‐
nect, the pr ovided service scope and operation:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/connectme/en_GB/#emotions/
St artseite.html
Calling the Mercedes-Benz Cus tomer Centre
af te r automatic accident or breakdown
de tection
Re quirements:
R The vehicle has de tected an accident or
breakdown situation.
R The vehicle is stationar y.
R The hazard warning lights are switched on.
% This function is not available in all countries.
In limited situations theve hicle can de tect acci‐
dent or breakdown situations. In
theeve nt an accident or breakdown is de tec‐
te d, the emer gency guide sho wssafety no tes in
th e multimedia sy stem displa y.
Af terqu itting the emer gency guide displ ayon
th e multimedia sy stem, a prom ptappears asking
whe ther you wish toget support from the
Mercedes-Benz Cus tomer Centre. #
Select Call.
R Afteryo ur agreement, or if the Mercedes
me connect service "Accident and Break‐
down Management" is active, theve hicle
data is transfer red automatically
(/ page 336).
R A Mercedes-Benz Cus tomer Centre
emplo yeeta ke syo ur call and or ganises
th e breakdown and accident assis tance.
Yo u may be charge dfo rth ese services.
% Depending on the se verity of the accident,
an automatic emer gency call can be initi‐
ated. This has prio rity over all other active
calls. Multimedia sy
stem 333
Internal use only
#
With your hand flat, push down active bonnet
1 inthe area around the hinges on bo th
sides (ar rows).
In doing so, the actuator is depressurised
and you may hear a hissing sound.
The engine bonnet must en gage in position. #
Ifth e active bonn etcan be raised slight lyat
th ere ar in the area of the hinges, repeat the
st ep until it engages cor rectl y. Opening and closing
the bonnet &
WARNING Risk of accident due todriv‐
ing with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the
engine bonn etis loc ked. &
WARNING Risk of accident and inju ry
when opening and closing the bonn et
The bonnet may suddenly drop into the end
position.
There is a risk of injury for an yone in the
engine bonn et's range of mo vement. #
Do not open or close the bonn etifth ere
is a person in the bonn et's range of
mo vement. &
WARNING Risk of burn s when opening
th e bonn et
If yo u open the bonn etwhen the engine has
ove rheated or when there is a fire inthe
engine compartment, thefo llowing situations
may occur:
R You could come into contact with hot
ga ses.
R You could come into contact with other
hot, escaping operating fluids. #
Before opening the bonn et, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the bonn etclosed and
call thefire service. &
WARNING Risk of injury duetomoving
parts
Components in the engine compartment may
continue running or start up sudden ly,even if
th e ignition is switched off.
Make sure of thefo llowing before per form ing
ta sks in the engine compartmen t: #
Switch the ignition off. #
Neverre ach into the danger zone sur‐
ro unding moving co mponents, e.g. the
ro tation area of thefa n. #
Remo vejewe llery and watches. #
Keep items of clo thing and hair away
from moving parts. 374
Maintenance and care
Internal use only