2012 MERCEDES-BENZ C-Class COUPE service interval

1, 2, 3 ...
115 V socket ...................................... 249
12 V socket see Sockets
A
ABS (Anti-lock Braking System) Display message ............................ 202
Function/notes ................................ 57
Important safety notes ....................57
Warning lamp ................................. 230
Activating/deactivating cooling
with air dehumidification ................. 117
Active Blind Spot Assist Activating/deactivating (on-
board computer) ............................ 193
Function/information ....................174
Active Driving Assistance package . 174
Active Lane Keeping Assist Activating/deactivating (on-
board computer) ............................ 193
Display message ............................ 217
Function/information ....................177
Active Light System
Display message ............................ 212
Active service system PLUS
see ASSYST PLUS service interval
display
ADAPTIVE BRAKE ................................. 62
Adaptive Highbeam Assist Display message ............................ 213
Function/notes ............................. 104
Switching on/off (on-board
computer) ...................................... 195
Additives (engine oil) ........................ 330
Air bags Display message ............................ 209
Front air bag (driver, front
passenger) ....................................... 39
Important safety notes ....................38
Knee bag .......................................... 40
PASSENGER AIR BAG OFF
indicator lamp .................................. 42
Pelvis air bag ................................... 41
Safety guidelines ............................. 37
Side impact air bag ..........................40
Window curtain air bag ....................42
Air-conditioning system
see Climate control
Air pressure
see Tire pressure
Air vents
Glove box ....................................... 121
Important safety notes ..................120
Rear ............................................... 122
Setting ........................................... 120
Setting the center air vents ...........121
Setting the side air vents ...............121
Alarm system
see ATA (Anti-Theft Alarm system)
Alertness Assistant
see ATTENTION ASSIST
AMG menu (on-board computer) ..... 198
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 248
Assistance menu (on-board
computer) .......................................... 192
ASSYST PLUS see ASSYST PLUS service interval
display
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................64
Function ........................................... 64
Switching off the alarm ....................64
ATTENTION ASSIST
Activating/deactivating .................193
Display message ............................ 216
Function/notes ............................. 169
Audio menu (on-board computer) .... 189
Audio system see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
AUTO lights
Display message ............................ 213
see Lights
Automatic headlamp mode .............. 1024Index

Temperature gauge ........................ 182
Warning lamp ................................. 235
Cooling
see Climate control
Cornering light function
Changing bulbs .............................. 109
Display message ............................ 210
Function/notes ............................. 104
Crash-responsive emergency
lighting ............................................... 106
Cruise control Cruise control lever .......................147
Deactivating ................................... 148
Display message ............................ 221
Driving system ............................... 146
Function/notes ............................. 146
Important safety notes ..................146
LIM indicator lamp .........................147
Setting a speed .............................. 147
Storing and maintaining current
speed ............................................. 147
Cup holder
Center console .............................. 247
Important safety notes ..................246
Rear compartment .........................247
Customer Assistance Center (CAC) ... 24
Customer Relations Department ....... 24
D
Dashboard see Cockpit
Data
see Technical data
Daytime running lamps
Display message ............................ 212
Switching on/off (on-board
computer) ...................................... 195
Switching on/off (switch) ..............101
Delayed switch-off
Exterior lighting (on-board
computer) ...................................... 195
Interior lighting .............................. 196
Digital speedometer ......................... 187
Display (cleaning instructions) ........ 274
Display messages Calling up (on-board computer) .....201
Driving systems ............................. 216
Engine ............................................ 213
General notes ................................ 201
Hiding (on-board computer) ...........201
KEYLESS-GO .................................. 226
Lights ............................................. 210
Safety systems .............................. 202
Service interval display ..................268
SmartKey ....................................... 226
Tires ............................................... 221
Vehicle ........................................... 224
Distance display (on-board
computer) .......................................... 192
Distance recorder ............................. 187
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 237
DISTRONIC PLUS Deactivating ................................... 156
Display message ............................ 219
Displays in the multifunction
display ........................................... 155
Driving tips .................................... 157
Function/notes ............................. 148
Important safety notes ..................148
Setting the specified minimum
distance ......................................... 155
Warning lamp ................................. 237
Doors
Automatic locking (on-board
computer) ...................................... 196
Automatic locking (switch) ............... 76
Central locking/unlocking
(SmartKey) ....................................... 68
Control panel ................................... 34
Display message ............................ 225
Emergency locking ........................... 77
Emergency unlocking .......................77
Important safety notes ....................75
Opening (from inside) ......................76
Drinking and driving ......................... 142
Drinks holder see Cup holder
Drive program
Automatic ...................................... 134
Display ........................................... 131
Manual ........................................... 135
SETUP (on-board computer) ..........198
Drive program selector ..................... 133Index7

Lumbar supportAdjusting the 4-way lumbar
support ............................................ 91
M
M+S tires ............................................ 296
Maintenance see ASSYST PLUS service interval
display
Malfunction message
see Display messages
Malfunctions relevant to safety
Reporting ......................................... 24
Matte finish (cleaning
instructions) ...................................... 272
mbrace Call priority .................................... 254
Display message ............................ 206
Downloading destinations
(COMAND) ..................................... 255
Emergency call .............................. 252
Important safety notes ..................250
Locating a stolen vehicle ...............256
MB info call button ........................254
Remote vehicle locking ..................256
Roadside Assistance button ..........253
Search & Send ............................... 255
Self-test ......................................... 251
System .......................................... 251
Vehicle remote unlocking ..............255
Mechanical key
Function/notes ................................ 71
Locking vehicle ................................ 77
Unlocking the driver's door ..............77
Memory card (audio) ......................... 190
Memory function ................................. 97
Message memory (on-board
computer) .......................................... 201
Messages see Display messages
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror
Mobile phone
Menu (on-board computer) ............190
Modifying the programming
(SmartKey) ........................................... 71
MOExtended run-flat system ........... 283
MP3 Operation ....................................... 190
see separate operating instructions
Multifunction display
Function/notes ............................. 184
Permanent display .........................194
Multifunction steering wheel
Operating the on-board computer . 183
Overview .......................................... 31
Multifunction steering wheel (4
buttons) see 4-button multifunction
steering wheel
N
Navigation Menu (on-board computer) ............188
see separate operating instructions
NECK-PRO head restraints
Operation ......................................... 47
Resetting after being triggered ........47
Notes on breaking-in a new
vehicle ................................................ 124
O
Occupant Classification System
(OCS) Faults ............................................... 46
Operation ......................................... 42
System self-test ............................... 45
Occupant safety
Children in the vehicle .....................52
System overview .............................. 36
Octane number (fuel) ........................ 329
Odometer ........................................... 187
see Trip odometer
Oil
see Engine oil
On-board computer
AMG menu ..................................... 198
Assistance menu ........................... 192
Audio menu ................................... 189
Convenience submenu ..................197
12Index

Adjusting the 4-way lumbar
support ............................................ 91
Adjusting the head restraint ............91
Cleaning the cover .........................274
Correct driver's seat position ........... 88
Folding the backrests forward/
back ................................................. 91
Important safety notes ....................89
Seat backrest display message .....225
Seat backrest display message
(12-button multifunction steering
wheel) ............................................ 225
Seat heating problem ......................92
Seat ventilation problem ..................93
Storing settings (memory
function) .......................................... 97
Switching seat heating on/off .........92
Switching seat ventilation on/off ....92
Sensors (cleaning instructions) ....... 273
Service see ASSYST PLUS service interval
display
Service interval display
Displaying service messages .........269
Hiding service messages ...............269
Notes ............................................. 269
Service messages ..........................268
Service menu (on-board computer) . 194
Service products Brake fluid ..................................... 331
Capacities ...................................... 328
Coolant (engine) ............................ 331
Engine oil ....................................... 330
Fuel ................................................ 328
Important safety notes ..................326
Refrigerant (air-conditioning
system) .......................................... 330
Washer fluid ................................... 332
Settings
Factory (on-board computer) .........198
On-board computer .......................194
Setting the air distribution ............... 118
Setting the airflow ............................ 118
SETUP (on-board computer) ............. 198
Side impact air bag ............................. 40
Side marker lamp (display
message) ............................................ 212Side windows
Convenience closing feature ............82
Convenience opening feature ..........82
Important safety information ...........81
Opening/closing .............................. 81
Problem (malfunction) .....................83
Resetting ......................................... 83
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery .......................72
Changing the programming .............71
Checking the battery .......................72
Convenience closing feature ............82
Convenience opening feature ..........82
Display message ............................ 226
Door central locking/unlocking .......68
Important safety notes ....................68
Loss ................................................. 74
Mechanical key ................................ 71
Positions (ignition lock) .................125
Problem (malfunction) .....................74
Starting the engine ........................127
Snow chains ...................................... 297
Sockets Points to observe before use .........249
Rear compartment .........................249
Spare wheel
Notes/data .................................... 321
Storage location ............................ 279
see Emergency spare wheel
Specialist workshop ............................ 23
Speed, controlling see Cruise control
Speedometer
Digital ............................................ 187
In the Instrument cluster .................29
Segments ...................................... 183
Selecting the unit of
measurement ................................ 194
see Instrument cluster
SPORT handling mode
Activating/deactivating (AMG
vehicles) .......................................... 60
Warning lamp ................................. 232Index15

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada). You will find both
in your vehicle literature portfolio.
Change of address or change of
ownership
In the event of a change of address, please
send us the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (in Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
Introduction21

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 23).
Overview of climate control systems
Important safety notes
GWARNING
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a blocked filter replaced at a Mercedes-
Benz Center as soon as possible.
GWARNING
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
Automatic climate control controls the
temperature and the humidity in the vehicle
interior and filters undesirable substances
from the air.
Automatic climate control is only operational
when the engine is running. Optimum
operation is only achieved if you drive with the
side windows and panorama roof with power
tilt/sliding panel closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 82).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the residual heat
function may be activated automatically an
hour after the SmartKey is removed. The
vehicle is then ventilated for 30 minutes to
dry the air-conditioning system.114Overview of climate control systemsClimate control

Driving tips
General driving tips
Important safety notes
GWARNING
Always remember that you must concentrate
primarily on driving the vehicle. The driver's
concentration must always be directed
primarily at road traffic. For your own safety
and that of others, we recommend that you
stop the vehicle at a safe place and in
accordance with the traffic conditions before
making or accepting a phone call.
Comply with all legal requirements if you use
the telephone while driving. Use the hands-
free system and only use the telephone when
road, weather and traffic conditions permit. In
some jurisdictions, it is forbidden for drivers
to use mobile phones while driving.
Only operate the audio system or COMAND
(Cockpit Management and Data System) in
compliance with all legal requirements and
when the road, weather and traffic conditions
permit. You may otherwise not be able to
observe the traffic conditions, endangering
yourself and others.
Remember that your vehicle covers a distance
of 44 feet (approximately 14 m) a second
when it is traveling at only 30 mph
(approximately 50 km/h).
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the
recommended tire pressure.XRemove unnecessary loads.XRemove roof racks when they are not
needed.XWarm up the engine at low engine speeds.XAvoid frequent acceleration or braking.XHave all maintenance work carried out as
indicated by the service intervals in the
Service Booklet or by the service interval
display.Fuel consumption also increases when
driving in cold weather, in stop-and-go traffic
and in mountainous terrain.
Drinking and drivingGWARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWARNING
Make sure absolutely no objects are
obstructing the pedals' range of movement.
Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Rolling with the engine switched off
GWARNING
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
142Driving tipsDriving and parking

Exhaust checkGWARNING
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency
when they are maintained exactly in
accordance with the manufacturer's
specifications. For this reason, all work on the
engine must be carried out only by qualified
and authorized Mercedes-Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notes
GWARNING
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWARNING
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the load on the brakes by shifting
early to a lower gear. This allows you to take
advantage of the engine braking effect and
helps avoid overheating and excessive
wear of the brakes.
When you take advantage of the engine
braking effect, a drive wheel may not turn
for some time, e.g. on a slippery road
surface. This could cause damage to the
drive train. This type of damage is not
covered by the Mercedes-Benz warranty.
Heavy and light loads
GWARNING
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a short while. This allows the
airflow to cool the brakes more quickly.
Wet roads
GWARNING
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced. You have to depress the brake pedal
more firmly. Maintain a safe distance from
vehicles in front.
After driving on a wet road or having the
vehicle washed, brake firmly while paying
attention to the traffic conditions. This will
warm up the brake discs, thereby drying them
more quickly and protecting them against
corrosion.
Driving tips143Driving and parkingZ