2012 MERCEDES-BENZ A CLASS key

Problems with the engine
Problem Possible causes/consequences and
M SolutionsThe engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 179) or DISTRONIC
PLUS (Y page 173).
X Try to start the engine again. The engine does not
start.
The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the key back to position 0 in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 143). Avoid excessively
long

and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.

The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 308).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
149
Driving and parking Z

on the ignition if you accidentally refuel
with
the wrong fuel. Otherwise, the fuel will
enter the fuel system. Even small amounts
of the wrong fuel could result in damage to
the fuel system and the engine. The repair
costs are high. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
For further information on fuel and fuel quality
(Y page 339). Refuelling
Opening/closing the fuel filler flap :
To open the fuel filler flap
; Tyre pressure table
= To insert the fuel filler cap
? Fuel type to be refuelled The fuel filler flap is unlocked or locked auto-
matically
when you open or close the vehicle
with the key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the key from the ignition lock.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler flap anti-clockwise and
remove it.
X Insert the fuel filler cap into holder on the
inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
i Close
the fuel filler flap before locking the
vehicle. 160
Refuelling
Driving and parking

Problems with the fuel and fuel tank
Problem Possible causes/consequences and
M SolutionsFuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire.
X Turn the key to position 0 in the ignition lock and remove it
immediately
(Y page 143).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X
Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 143).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
or
X Start the engine using the touch-start function. To do this, turn
the key to position 3 in the ignition lock and then release it
immediately

(Y page 143).
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 143).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
or
X Start the engine again via the touch-start function.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. Refuelling
161
Driving and parking Z

Problem Possible causes/consequences and
M SolutionsThe fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X
Unlock the vehicle (Y page 75).
or
X Unlock the vehicle using the emergency key element
(Y page 75). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X
Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry
grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift

the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. !
Always secure the vehicle correctly
against

rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied.
R on vehicles with manual transmission,
engage first gear or reverse gear.
R on vehicles with automatic transmission,
the transmission must be in position P and
the transmission position display must
show P in the multifunction display.
R the key must be removed from the ignition
lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral
position N when you switch off the engine.
The vehicle may roll away. There is a risk of
an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-162
Parking
Driving and parking

cle from rolling away by applying the parking
brake.
Vehicles with manual transmission X
Shift to either first gear or reverse gear R.
X Turn the key to position 0 in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the electric parking brake.
Vehicles with automatic transmission All vehicles (except AMG vehicles)
X
Apply the electric parking brake.
X Shift the transmission to position P.Selector lever in AMG vehicles
AMG vehicles:
X
Apply the electric parking brake.
X Press P button :.
X Turn the key to position 0 in the ignition
lock and remove it.
The immobiliser is activated.
i If you switch the engine off with the trans-
mission in position R or D, the automatic
transmission shifts to N automatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission shifts to P.
If you shift the automatic transmission to
N before switching off the engine, the auto-
matic transmission remains in N even if a
door is opened. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they could set the vehicle in motion by,
for example:
R releasing the parking brake
R shifting an automatic transmission out of
parking position P
R shifting

a manual transmission into neutral
R starting the engine
They could also operate vehicle equipment.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. i
The electric parking brake carries out a
function check at regular intervals when
the engine is switched off. Noises that
occur are normal.
Engaging/releasing manually Engaging
X
Push handle :.
When
the electric parking brake is applied,
the ! red indicator lamp lights up in the
instrument cluster.
i The electric parking brake can also be
applied when the key is removed. Parking
163
Driving and parking Z

Releasing
X
Pull handle :.
The red ! indicator lamp in the instru-
ment cluster goes out.
i You can only release the electric parking
brake when the key is in position 1 or 2 in
the ignition lock.
Applying automatically The electric parking brake is applied auto-
matically:
R
if DISTRONIC PLUS brings the vehicle to a
standstill (vehicles with automatic trans-
mission) or
R if
the HOLD function is keeping the vehicle
stationary.
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver's door is open and the seat belt
is not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy
period.
The red ! indicator lamp in the instrument
cluster lights up.
i The electric parking brake is not automat-
ically applied if the engine is switched off
by the ECO start/stop function.
Releasing automatically i
The electric parking brake can only be
released automatically in vehicles with
automatic transmission.
The electric parking brake of your vehicle is
released

automatically when all of the follow-
ing conditions are fulfilled:
R the engine is running.
R the transmission is in position D or R.
R the seat belt is fastened.
R you depress the accelerator pedal. If the transmission is in position
R,
the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion P or you have previously driven faster
than 3 km/h.
Emergency braking The vehicle can also be braked during an
emergency using the electric parking brake.
X
While driving, push handle :
of the electric
parking brake ( Y page 163).
i The vehicle is braked for as long as han-
dle : of the electric parking brake
pressed. The longer the electric parking
brake handle : is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release parking brake message
appears
R the red ! indicator lamp in the instru-
ment cluster flashes
When

the vehicle has been braked to a stand-
still, the electric parking brake is engaged. Parking up the vehicle
If you leave the vehicle parked up for longer
than

four weeks, the battery may be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. 164
Parking
Driving and parking

Deactivating/activating PARKTRONIC
:
Indicator lamp
; To deactivate/activate PARKTRONIC
If indicator lamp : lights up, PARKTRONIC is
deactivated.
i PARKTRONIC is automatically activated
when you turn the key to position 2 in the
ignition lock.
Towing a trailer !
Fold in the ball coupling if the trailer tow
hitch is not required. PARKTRONIC meas-
ures the minimum detection range to an
obstacle

from the bumper, not the ball cou-
pling.
PARKTRONIC is deactivated for the rear area
when you establish an electrical connection
between your vehicle and a trailer. Driving systems
185
Driving and parking Z

Reversing camera
Important safety notes The reversing camera is only an aid. It is not
a substitute for your attention to the imme-
diate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that there are no persons, animals
or objects in range while manoeuvring and
parking.
Under the following circumstances, the
reversing camera will not function, or will
function in a limited manner:
R if the tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed
R if the rear of your vehicle is damaged. In
this event, have the camera position and
setting checked at a qualified specialist
workshop.
General notes Reversing camera
:
is in the boot lid handle.
The reversing camera extends, when it is acti-
vated.
The reversing camera is an optical parking
and manoeuvring aid. It uses guide lines to show the area behind your vehicle in the
Audio/COMAND display.
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
i
The text of messages shown in the
COMAND

display depends on the language
setting. The following are examples of
reversing camera messages in the
COMAND display.
Activating/deactivating the reversing
camera X
To activate: make sure that the key is in
position 2 in the ignition lock.
X Make sure that the "Activation by R gear"
setting is active in the audio system/
COMAND Online; see the separate audio
system/COMAND Online operating
instructions.
X Engage reverse gear.
Guide lines are used to show the area
behind the vehicle in the Audio/COMAND
display. Function mode display for vehicles with COMAND
Online and a trailer tow hitch
X
To change the function mode in vehi-
cles with COMAND Online and trailer
tow hitch: using the COMAND controller,
select

symbol : for the "Reverse parking" Driving systems
191
Driving and parking Z