2012 MERCEDES-BENZ A-CLASS HATCHBACK light

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 304).
or
X Jump-start the vehicle (Y page 308).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the key. The steering lock is mechanically blocked.
X Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R shift the manual transmission into neutral.
R start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children or animals unattended in the vehicle.Always keep the key out of reach of children. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key,
then the double lock function is activated as
standard. You can deactivate the double lock
function by deactivating the interior motion
sensor (Y page 70). The doors can then be
opened from the inside after the vehicle has
been locked from the outside. The anti-theft Doors
79Opening and closing Z

blocks or restricts a side window during the
closing process, the side window opens again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility to pay atten-
tion when closing a side window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing function cannot prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. :
Front left
; Front right =
Rear right
? Rear left
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 61).
X Turn the key to position 1or 2in the ignition
lock.
X To open: press the corresponding switch.
X To open fully: press the corresponding
switch beyond the point of resistance.
Automatic operation is started.
X To close: pull the corresponding switch.
X To close fully: pull the corresponding
switch beyond the pressure point. Auto-
matic operation is started.
X To interrupt automatic operation:
press/pull the corresponding switch again.
i If you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/ pulling again.
i You can continue to operate the side win-
dows after switching off the engine or
removing the key. This function remains
active for five minutes or until the driver's
or front-passenger door is opened. Convenience opening feature
You can ventilate the vehicle before you start driving. To do this, the key is used to carry out
the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama sliding sunroof and the
roller sunblinds
i The convenience opening feature can
only be operated using the key. The key
must be close to the driver's door handle. 84
Side windowsOpening and closing

X
Point the tip of the key at the driver's door
handle.
X Press and hold the %button until the
side windows and the panorama sunroof
are in the desired position.
If the roller sunblinds of the panorama slid-
ing sunroof are closed, the roller sunblinds are opened first.
X Press and hold the %button again until
the panorama sliding sunroof is in the
desired position.
X To interrupt convenience opening:
release the %button. Convenience closing feature
G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area.
When you lock the vehicle, you can simulta-
neously:
R close the side windows
R close the panorama sliding sunroof
On vehicles with a panorama sliding sunroof, you can then close the roller sunblinds.
i The key must be close to the driver's door
handle.
X Point the tip of the key at the driver's door
handle.
X Press and hold the &button until the
side windows and the panorama sliding
sunroof are fully closed.
X Make sure that all the side windows and the
panorama sliding sunroof are closed. On vehicles with a panorama sliding sunroof:
X Press and hold the &button again until
the roller sunblinds of the panorama sliding
sunroof close.
X To interrupt convenience closing:
release the &button. Resetting the side windows
You must reset each side window if: R the side window opens again slightly after
being closed fully.
R the side window can no longer be fully
opened or closed.
X Close all doors.
X Turn the key to position 1or 2in the ignition
lock.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed (Y page 84).
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side win-
dow is completely closed (Y page 84).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly. If
this is not the case, repeat the steps above again. Problems with the side windows
G
WARNING
If you close a side window again immediately
after it has been blocked or reset, the side
window closes with increased or maximum
force. The reversing function is then not
active. Parts of the body could be trapped in
the closing area in the process. This poses an increased risk of injury or even fatal injury. Side windows
85Opening and closing
Z

Make sure that no parts of the body are in the
closing area. To stop the closing process,
release the switch or push the switch again toreopen the side window.
Problem: a side window cannot be closed because it is blocked by objects, e.g.
leaves in the window guide.
X Remove the objects.
X Close the side window.
Problem: a side window cannot be closed
and you cannot see the cause. If a side
window is obstructed during closing and
reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature. Panorama sliding sunroof
Important safety notes
In the following section, the term "sliding sun-
roof" refers to the panorama sliding sunroof. G
WARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro- cedures. If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, press the
switch briefly in any direction
The opening or closing procedure will be stop-
ped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
At high speeds the sliding sunroof automati-
cally lowers slightly at the rear. This could trap you or other persons. There is a risk of injury.Make sure that nobody reaches into the
sweep of the sliding sunroof whilst the vehicle
is in motion.
If somebody becomes trapped, reduce speed
immediately, paying attention to road and
traffic conditions. The sliding sunroof opens
again to its original position.
If the maximum position is not reached, you
can raise it further.
! Only open the panorama sliding sunroof if
it is free of snow and ice. Otherwise, mal-
functions may occur.
Do not allow anything to protrude from the sliding sunroof. Otherwise, the seals could
be damaged.
i Resonance noises can occur in addition to
the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. 86
Panorama sliding sunroofOpening and closing

Sliding sunroof reversing feature
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts the sliding sunroof during
the closing process, the sliding sunroof opens again automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility to pay atten-
tion when closing the sliding sunroof. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing function cannot prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area.
If someone is trapped:
R release the switch immediately or
R during automatic operation, press the
switch briefly in any direction
The closing process is stopped. Operating the sliding sunroof
Opening and closing Overhead control panel
:
To raise
; To open
= To close/lower
X Turn the key to position 1or 2in the ignition
lock.
X Press or pull the 3switch in the corre-
sponding direction.
i If you press the
3switch beyond the
point of resistance, an automatic opening/ closing process is started in the corre-
sponding direction. You can stop automatic
operation by pressing again.
i After opening the sliding sunroof, the
roller sunblind closes slightly automati-
cally. This reduces drafts in the vehicle inte-
rior.
i If the sliding sunroof is raised at the rear,
it lowers slightly automatically at higher
speeds. The noise level in the vehicle inte-
rior is reduced as a result.
At low speeds it raises again automatically.
i You can continue to operate the sliding
sunroof after switching off the engine or
removing the key. This function remains
active for five minutes or until you open a
front door.
i The sliding sunroof cannot be opened if a
roof carrier is fitted. In order to allow ven- Panorama sliding sunroof
87Opening and closing Z

tilation of the vehicle interior, you can raise
the sliding sunroof.
If contact is made with a roof carrier
approved by Mercedes-Benz, the sliding
sunroof lowers slightly but remains raised
at the rear.
Rain-closing feature The rain-closing feature is only available for
vehicles with a rain sensor.
When the key is in position 0in the ignition
lock or is removed, the sliding sunroof closes
automatically:
R if it starts to rain
R at extreme outside temperatures
R after six hours
R if there is a malfunction in the power supply
The sliding sunroof remains raised at the rear
in order to allow ventilation of the vehicle
interior.
i If the sliding sunroof is obstructed when
being closed by the rain-closing feature, it
opens again slightly. The rain-closing fea-
ture is then deactivated.
The sliding sunroof does not close if: R it is raised at the rear.
R it is blocked.
R no rain is falling on the area of the wind-
screen being monitored by the rain sensor,
e.g. because the vehicle is under a bridge. Operating the roller sunblinds for the
sliding sunroof
Important safety notes G
WARNING
When opening or closing the roller sunblind
parts of the body could be trapped between
the roller sunblind and the frame or sliding
sunroof. There is a risk of injury. When opening or closing make sure that no
parts of the body are in the sweep of the roller sunblind.
If someone is trapped:
R release the switch immediately or
R during automatic operation, press the
switch briefly in any direction
The opening/closing process is stopped.
The roller sunblinds shield the vehicle interior from sunlight. The two roller sunblinds can
only be opened and closed together when the sliding sunroof is closed.
Roller sunblind reversing feature The roller sunblinds are equipped with an
automatic reversing feature. If a solid object
blocks or restricts the roller blind during the
closing process, the roller blind opens again
automatically. However, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility to pay atten-
tion when closing the roller blinds.
G
WARNING
The reversing feature especially does not
react to soft, light and thin objects, such as
small fingers. This means that the reversing
feature cannot prevent someone being trap-
ped in these situations. There is a risk of
injury.
When closing make sure that no parts of the
body are in the sweep of the roller sunblind.
If someone is trapped:
R release the switch immediately or
R during automatic operation, press the
switch briefly in any direction
The closing process is stopped. 88
Panorama sliding sunroofOpening and closing

Opening and closing
Overhead control panel
:
To open
; To open
= To close
X Turn the key to position 1or 2in the ignition
lock.
X Press or pull the 3switch in the corre-
sponding direction.
i If you press the
3switch beyond the
point of resistance, an automatic opening/ closing process is started in the corre-
sponding direction. You can stop automatic
operation by pressing again.
i After opening the sliding sunroof, the
roller sunblind closes slightly automati-
cally. This reduces drafts in the vehicle inte-
rior.
Resetting the sliding sunroof and the
roller sunblinds If the sliding sunroof or the roller sunblinds do
not move smoothly, reset the sliding sunroof
and the roller sunblinds:
X Turn the key to position 1or 2in the ignition
lock.
X Pull the 3switch repeatedly to the point
of resistance in the direction of arrow =
until the sliding sunroof is fully closed.
X Keep the 3switch pulled for an addi-
tional second. X
Pull the 3switch repeatedly to the point
of resistance in the direction of arrow =
until the roller sunblinds are fully closed.
X Keep the 3switch pulled for an addi-
tional second.
X Make sure that the sliding sunroof
(Y page 87) and the roller sunblinds
(Y page 89) can be fully opened and closed
again.
X If this is not the case, repeat the steps
above again. Problems with the sliding sunroof
G
WARNING
If you do not reset the sliding sunroof after a
malfunction or voltage supply interruption,
then the reversing function will malfunction or not work. The sliding sunroof closes with
increased or maximum force. Parts of the
body could be trapped in the closing area in
the process. This poses an increased risk of
injury or even fatal injury.
In such or similar situations always make sure
that no parts of the body are in the closing
area. Always reset the sliding sunroof after a
malfunction or voltage supply interruption.
Problem: the sunroof cannot be closed
and you cannot see the cause. If the sliding
sunroof is obstructed during closing and
reopens again slightly:
X Immediately after it blocks, pull the 3
switch down again to the point of resist-
ance until the sliding sunroof is closed
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again dur-
ing closing and reopens again slightly:
X Immediately after it blocks, pull the 3
switch down again to the point of resist-
ance until the sliding sunroof is closed
The sliding sunroof is closed without the
anti-entrapment feature. Panorama sliding sunroof
89Opening and closing Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Correct driver's seat position
Observe the safety guidelines on seat adjust-
ment (Y page 93).
X Make sure that seat =is correctly adjus-
ted.
Manual seat adjustment (Y page 94)
Electrical seat adjustment (Y page 94)
When adjusting the seat, make sure that:
R you are as far away from the driver's air-
bag as possible.
R you are sitting in a normal upright posi-
tion.
R you can fasten the seat belt properly. R
you have moved the backrest to an
almost vertical position.
R you have set the seat angle so that your
thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is adjus-
ted properly (Y page 94).
When doing so, make sure that you have
adjusted the head restraint so that the back of your head is supported at eye level by the
centre of the head restraint.
Observe the safety guidelines on steering
wheel adjustment (Y page 98).
X Make sure that steering wheel :is adjus-
ted correctly.
Adjusting the steering wheel
(Y page 98)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the instru-
ment cluster clearly.
Observe the safety guidelines for seat belts
(Y page 46).
X Check whether you have fastened seat
belt ;properly (Y page 47).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip joints
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors (Y page 99)
so that you have a good view of road and
traffic conditions.
X Vehicles with a memory function: save
the seat and exterior mirror settings
(Y page 101). 92
Correct driver's seat positionSeats, steering wheel and mirrors