2012 MERCEDES-BENZ A-CLASS HATCHBACK stop start

Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 288). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting to
5thand 6thgear, you
must press the shift lever to the right. Oth- erwise, you could shift unintentionally into
3rd or4th gear and damage the engine or
transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is laden or towing a trailer, you must shift into gear
1, 2or3in
good time. This uses the engine's braking
effect. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. Gear lever
k
Reverse gear
1 to6
Forward gears 150
Manual transmissionDriving and parking

Shifting to neutral (N)
X
Depress the clutch pedal fully.
X Move the gear lever to position N:.Engaging reverse gear
! Only shift into reverse gear
Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
X Pull the gear lever up, push it to the left and
then pull it back.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see (Y page 146).Gearshift recommendation
The gearshift recommendations assist you in adopting an economical driving style. The rec- ommended gear is shown in the multifunctiondisplay. X
Shift gear according to gearshift recom-
mendation :when shown in the multi-
function display of the instrument cluster. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
i Bear in mind that the power transmission
between the engine and the transmission is
interrupted when the engine is switched
off.
To prevent the vehicle from rolling away:
R when the engine is switched off and the
vehicle is stationary, shift the automatic
transmission to park position Pand
R apply the electric parking brake DIRECT SELECT lever
Overview of transmission positions All vehicles (except AMG vehicles):
the
DIRECT SELECT lever is on the right of the
steering column.
Information about the selector lever on AMG
vehicles (Y page 153). Automatic transmission
151Driving and parking Z

Engaging reverse gear R
!
Only shift the automatic transmission to
R
when the vehicle is stationary.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see (Y page 146).
X Depress the brake pedal while the vehicle is
stationary.
X Push the DIRECT SELECT lever up past the
first point of resistance.
Shifting to neutral (N) X
Push the DIRECT SELECT lever up or down
to the first point of resistance.
Engaging drive position D X
Depress the brake pedal while the vehicle is
stationary.
X Push the DIRECT SELECT lever down past
the first point of resistance. Selector lever
Selector lever in AMG vehicles with P button
j Park position with parking lock
k Reverse gear
i Neutral
h Drive Transmission position and drive pro-
gram display
Example
:
Transmission position display
; Drive program display
The current transmission position and drive
program appear in the multifunction display.
Engaging park position P X
When the vehicle is stationary, press Pbut-
ton :. Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped. Do not
shift the transmission into position
P unless the vehicle is stationary. C Reverse gear
Only shift the transmission to R
when the vehicle is stationary. Automatic transmission
153Driving and parking Z

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least 10seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Do not switch Refuelling
159Driving and parking Z

Releasing
X Pull handle :.
The red !indicator lamp in the instru-
ment cluster goes out.
i You can only release the electric parking
brake when the key is in position 1or 2in
the ignition lock.
Applying automatically The electric parking brake is applied auto-
matically:
R if DISTRONIC PLUS brings the vehicle to a
standstill (vehicles with automatic trans-
mission) or
R if the HOLD function is keeping the vehicle
stationary.
In addition, at least one of the following con-
ditions must be fulfilled:
R the engine is switched off
R the driver's door is open and the seat belt is
not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy
period.
The red !indicator lamp in the instrument
cluster lights up.
i The electric parking brake is not automat-
ically applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically i
The electric parking brake can only be
released automatically in vehicles with
automatic transmission.
The electric parking brake of your vehicle is
released automatically when all of the follow- ing conditions are fulfilled:
R the engine is running.
R the transmission is in position Dor R.
R the seat belt is fastened.
R you depress the accelerator pedal. If the transmission is in position
R, the tailgate
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3km/h.
Emergency braking The vehicle can also be braked during an
emergency using the electric parking brake.
X While driving, push handle :of the electric
parking brake (Y page 163).
i The vehicle is braked for as long as han-
dle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release parking brake Release parking brake message
appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is engaged. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. 164
ParkingDriving an
d parking

!
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Deactivate the HOLD function (Y page 180).
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD function is deactivated when you depress theaccelerator pedal to pull away.
Activation conditions You can activate the HOLD function if:
R the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or if your seat
belt is fastened
R the electric parking brake is released
R the transmission is in position D,Ror Non
vehicles with automatic transmission
R DISTRONIC PLUS is deactivated Activating the HOLD function Example: vehicles with colour multifunction display
X Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R the transmission is in position Pon vehicles
with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until :disap-
pears from the multifunction display.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a short period the vehicle is secured
by the electric parking brake, thus relieving
the service brake. 180
Driving systemsDriving and parking

The electric parking brake secures the vehicle
automatically if the HOLD function is activa-
ted and:
R the driver's door is open and the driver's
seat belt is unfastened
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function
R a system fault occurs
R the power supply is not sufficient
Vehicles with automatic transmission
If a fault occurs, then the transmission may
also be shifted into position Pautomatically.
Vehicles with manual transmission
The Brake immediately Brake immediately message can also
appear in the multifunction display.
X Immediately depress the brake pedal firmly
until the warning message in the multifunc- tion display goes out.
The HOLD function is deactivated.
A horn will sound at regular intervals if you
turn off the engine, take off your seat belt or
open the driver's door when the HOLD func-
tion is activated. The horn alerts you to the
fact that the HOLD function is still activated.
If you attempt to lock the vehicle, the tone
becomes louder. The vehicle cannot be
locked until you have deactivated the HOLD
function.
i Once you have switched off the engine,
you cannot restart it until you have deacti-
vated the HOLD function. RACE START
Important safety notes RACE START enables optimum acceleration
from a standing start. The precondition for
this is a suitable high-grip road surface.
Only activate RACE START on dedicated race
circuits. i
RACE START is only available in AMG vehi-
cles.
Activation conditions You can activate RACE START if:
R the doors, the bonnet and the tailgate are
closed
R the engine is running and the transmission,
traction control and engine are at operating
temperature
R SPORT handling mode is activated
(Y page 66)
R the steering wheel is in the straight-ahead
position.
R the vehicle is stationary and the brake
pedal is depressed (left foot)
R the transmission is in position D.
R drive program Mis selected (Y page 155).
Activating RACE START X
Depress the brake pedal with your left foot
and keep it depressed.
X Pull and hold both steering wheel gearshift
paddles.
X The RACE START Confirm: Paddle UP RACE START Confirm: Paddle UP
Cancel: Paddle DOWN
Cancel: Paddle DOWN message appears
in the multifunction display.
X Release both steering wheel gearshift pad-
dles.
i If the activation conditions are no longer
fulfilled, RACE START is cancelled. The
RACE START not possible See Own‐
RACE START not possible See Own‐
er's er's Manual
Manual message appears in the mul-
tifunction display.
X To cancel: pull the left steering wheel shift
paddle (Y page 156).
or
X To confirm: pull the right steering wheel
shift paddle (Y page 156).
The RACE START available Depress
RACE START available Depress
accelerator
accelerator message appears in the mul-
tifunction display. Driving systems
181Driving and parking Z

R
at any time, you can intervene in the steer-
ing procedure to correct it. Active Parking
Assist will then be cancelled.
R when transporting a load which protrudes
from your vehicle, you should not use
Active Parking Assist.
R never use Active Parking Assist when snow
chains are fitted.
R make sure that the tyre pressures are
always correct. This has a direct influence
on the parking characteristics of the vehi-
cle.
General notes Active Parking Assist is an electronic parking
aid with ultrasound. Ultrasound is used to
measure the road on both sides of the vehicle.
A suitable parking space is indicated by the
parking symbol. Active steering intervention
can assist you during parking.
You may also use PARKTRONIC (Y page 182).
When PARKTRONIC is switched off, Active
Parking Assist is also unavailable.
Use Active Parking Assist for parking spaces:
R that are parallel to the direction of travel
R that are on straight roads, not bends
R that are on the same level as the road, e.g.
not on the pavement
Detecting parking spaces Objects located above the height range of
Active Parking Assist will not be detected
when the parking space is measured. These
are not taken into account when the parking
procedure is calculated, e.g. overhanging
loads, tail sections or loading ramps of goods vehicles. G
WARNING
If objects are located above the detection
range, Active Parking Assist may start to steer into the parking space too soon. As a result,
you could cause a collision. There is a risk of
an accident. If objects are located above the detection
range, stop the vehicle and switch Active
Parking Assist off.
For further information on the detection
range (Y page 183).
Active Parking Assist does not support you
parking in spaces that are parallel to the
direction of travel if:
R the parking space is on a kerb stone
R the parking space appears to be blocked,
for example by foliage or grass paving
blocks
R the range of movement is too small
R the parking space is bordered by an obsta-
cle which is not clearly defined such as a
tree or a trailer :
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Active Parking Assist is activated automati-
cally when driving forwards. The system is
operational at speeds of up to approximately
35 km/h. While in operation, the system inde- pendently locates and measures parking
spaces on both sides of the vehicle.
Active Parking Assist will only detect parkingspaces:
R that are parallel to the direction of travel
R that are at least 1.5 m wide
R that are at least 1.3 m longer than your
vehicle
i In the case of parking spaces that are at
right angles to the direction of travel,
please ensure that the parking space is
long enough to accommodate your vehicle. Driving systems
187Driving and parking Z