2012 MERCEDES-BENZ A-CLASS HATCHBACK service

Do not expose the child restraint system to
direct sunlight. Parts of the child restraint sys- tem could heat up and the child could burn
herself/himself on them.
If a child opens a door, the child or other per-
sons could be injured as a result. They could
get out and injure themselves or be injured by
a passing vehicle.
Observe the general notes on the HOLD func- tion, which can be found under the same key-word. G
WARNING
Unsecured or incorrectly positioned loads
increase the risk of injury for children and all
other occupants in the event of:
R an accident
R sudden braking
R a sudden change of direction
Do not transport heavy or hard objects in the
vehicle interior unless they are secured. You
will find further information under "Loading
guidelines" in the index.
If a child is travelling in your vehicle, secure
the child using a child restraint system which is appropriate to the size, age and weight of
the child. You should preferably fit the
restraint system to a suitable rear seat. Make
sure that the child is secured for the trip.
Mercedes-Benz recommends that you use
the listed child restraint systems
(Y page 58). You can obtain further infor-
mation about the correct child restraint sys-
tem from any Mercedes-Benz Service Centre.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems.
You can obtain information about this at
any Mercedes-Benz Service Centre. Child restraint system on the front-
passenger seat G
WARNING
If the front-passenger airbag is not disabled:
R a child secured in a child restraint system
on the front-passenger seat could be seri-
ously and even fatally injured by the front-
passenger airbag deploying. This is espe-
cially a risk if the child is in the immediate
vicinity of the front-passenger airbag when
it deploys.
R never secure a child on the front-passenger
seat in a rearward-facing child restraint sys- tem. Only secure a rearward-facing child
restraint system on a suitable rear seat.
R always move the front-passenger seat to
the rearmost position if you secure a child
in a forward-facing child restraint system
on the front-passenger seat.
The front-passenger airbag is not disabled:
R on vehicles without automatic child seat
recognition on the front-passenger seat
R in vehicles with automatic child seat rec-
ognition in the front-passenger seat, if no
special child restraint system with trans-
ponders for automatic child seat recogni-
tion in the front-passenger seat has been
fitted
R on vehicles with automatic child seat rec-
ognition on the front-passenger seat, if the
PASSENGER AIRBAG OFF indicator lamp
4 is not lit.
To make you aware of this danger, a corre-
sponding warning sticker has been affixed on
the dashboard and on both sides of the sun
visor on the front-passenger side.
Information about recommended child
restraint systems is available at any
Mercedes-Benz Service Centre. Children in the vehicle
51Safety Z

X
To switch off the crash-responsive
emergency lighting: press the hazard
warning lamp button.
or X Lock and then unlock the vehicle using the
key. Replacing bulbs
Important safety notes
Xenon bulbs G
DANGER
Xenon bulbs are under high voltage. You can
get an electric shock if you remove the cover
of the xenon bulb and touch the electrical
contacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the xenon bulb. Always have work on the xenon bulbs carried out at a qualified spe- cialist workshop.
If your vehicle is equipped with xenon bulbs,
you can recognise this by the following: the
cone of light from the xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs G
WARNING
Bulbs, lamps and plug connectors can
become very hot during use. When replacing a bulb, you could burn yourself on these com-
ponents. There is a risk of injury.
Allow these components to cool down before replacing the bulb.
There are bulbs other than the xenon bulbs
that you cannot replace. Replace only the bulbs listed (Y
page 112). Have the bulbs that
you cannot replace yourself replaced at a
qualified specialist workshop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
Do not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint- free cloth or only touch the base of the bulb
when fitting.
Only use bulbs of the correct type.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure that these function correctly at all times.
Have the headlamp setting checked regularly. Overview of bulb replacement – bulbs
You can replace the following bulbs. The
details for the bulb type can be found in the
legend. Halogen headlamps
:
Turn signal lamp: PY 21 W
; Main-beam headlamp/side lamp/park-
ing lamp: H15 55 W/15 W
= Dipped-beam headlamp: H7 55 W 112
Replacing bulbsLights and
windscreen wipers

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 24). Overview of climate control systems
Important safety notes
Observe the settings recommended on the
following pages. The windows could other-
wise mist up.
To prevent the windows from misting up:
R switch off climate control only briefly
R switch on air-recirculation mode only
briefly
R switch on the cooling with air dehumidifi-
cation function
R switch on the defrost windscreen function
briefly, if required
THERMATIC automatic climate control/
THERMOTRONIC automatic climate control
regulates the temperature and the humidity
of the vehicle interior and filters out undesir-
able substances from the air.
THERMATIC automatic climate control/
THERMOTRONIC automatic climate control is only operational when the engine is running.
Optimum operation is only achieved with the
side windows and panorama sliding sunroof
closed.
The residual heat function can only be acti-
vated or deactivated with the ignition
switched off (Y page 133).
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (Y page 84). Thiswill speed up the cooling process and the
desired vehicle interior temperature will be
reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g. heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the residual heat func-
tion may be activated automatically an hour
after the key has been removed in order to
dry the air-conditioning system. The vehicle is ventilated for 30 minutes. 122
Overview of climate control systemsClimate control

Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 179) or DISTRONIC
PLUS (Y page 173).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Try to start the engine again (Y page 143). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 308).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop, e.g. a Mercedes-Benz
Service Centre. Driving
149Driving and parking Z

!
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Deactivate the HOLD function (Y page 180).
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD function is deactivated when you depress theaccelerator pedal to pull away.
Activation conditions You can activate the HOLD function if:
R the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or if your seat
belt is fastened
R the electric parking brake is released
R the transmission is in position D,Ror Non
vehicles with automatic transmission
R DISTRONIC PLUS is deactivated Activating the HOLD function Example: vehicles with colour multifunction display
X Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R the transmission is in position Pon vehicles
with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until :disap-
pears from the multifunction display.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a short period the vehicle is secured
by the electric parking brake, thus relieving
the service brake. 180
Driving systemsDriving and parking

while driving will distract you from traffic con-
ditions. You could then lose control of the
vehicle. There is a risk of an accident.
Only operate these devices if road traffic con-
ditions permit. If you are unsure about the
surrounding conditions, pull over to a safe
location and make entries only while the vehi-
cle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving.
X Switch on your mobile phone and audio
system or COMAND Online, see the sepa-
rate operating instructions.
X Place a mobile phone in the mobile phone
bracket (Y page 279), or establish a Blue-
tooth ®
connection with the audio system or
COMAND Online (see the separate operat- ing instructions).
X Press the =or; button on the steer-
ing wheel to select the Tel
Tel menu.
You will see one of the following display mes- sages in the multifunction display:
R Please Please enter
enterPIN:
PIN:the mobile phone has
been placed in the mobile phone bracket
and the PIN has not been entered.
When you enter your PIN via the mobile
phone, LINGUATRONIC, the audio system
or COMAND Online, the mobile phone
searches for a network.
R Telephone ready
Telephone ready or the name of the net-
work provider: the mobile phone has found a network and is ready to receive.
R Telephone No service
Telephone No service: there is no net-
work available or the mobile phone is
searching for a network.
i You can obtain further information about
suitable mobile phones and connecting
mobile phones via Bluetooth ®
:
R from any Mercedes Benz Service Centre
R on the Internet at: http://
www.mercedes-benz.com/connect Accepting a call
Example: incoming call
X Press the 6button on the steering
wheel to accept an incoming call.
If someone calls you when you are in the Tel Tel
menu, a display message appears in the mul- tifunction display.
If you are not in the Tel Telmenu, you can still
accept a call.
Rejecting or ending a call X
Press the ~button on the steering
wheel.
If you are not in the Tel
Telmenu, you can still
reject or end a call.
Dialling a number from the phone book X
Press the =or; button on the steer-
ing wheel to select the Tel
Telmenu.
X Press the 9,:ora button to
switch to the phone book.
X Press the 9or: button to select the
desired name.
To start scrolling rapidly, press and hold the
9 or: button for longer than one
second.
Rapid scrolling stops when you release the button or reach the end of the list.
X If only one telephone number is stored
for a name: press the6ora button
to start dialling.
or X If there is more than one number for a
particular name: press the6ora
button to display the numbers. 216
Menus and submenusOn-board computer and displays

Further information on the distance warning
function (Y page 62).
Activating/deactivating ATTENTION
ASSIST X
Press the =or; button on the steer-
ing wheel to select the Assist.
Assist. menu.
X Press the 9or: button to select
ATTENTION ASSIST ATTENTION ASSIST.
X Press the abutton.
The current selection is displayed.
X To activate/deactivate: press thea
button again.
When ATTENTION ASSIST is deactivated,
the é symbol appears in the multifunc-
tion display in the assistance graphics dis-
play.
For further information about ATTENTION
ASSIST, see (Y page 195).
Activating/deactivating Blind Spot
Assist X
Press the =or; button on the steer-
ing wheel to select the Assist. Assist.menu.
X Press the 9or: button to select
Blind Spot Assist
Blind Spot Assist.
X Press the abutton.
The current selection is displayed.
X To activate/deactivate: press thea
button again.
For further information about Blind Spot
Assist, see (Y page 197).
When the Blind Spot Assist Sensors
Blind Spot Assist Sensors
deactivated
deactivated message is shown, the radar
sensors are deactivated.
X Switch on the radar sensor system
(Y page 223). Activating/deactivating Lane Keeping
Assist X
Press the =or; button on the steer-
ing wheel to select the Assist. Assist.menu.
X Press the 9or: button to select
Lane Keeping Assist Lane Keeping Assist.
X Press the abutton.
The current selection is displayed.
X Press ato confirm.
X Press the :or9 button to set Off
Off,
Standard
Standard orAdaptive
Adaptive .
X Press the abutton to save the setting.
When Lane Keeping Assist is activated, the
multifunction display shows the lane mark-
ings as bright lines in the assistance
graphic.
For further information about Lane Keeping
Assist, see (Y page 199). Service menu
In the
Serv. Serv. menu, you have the following
options:
R Calling up display messages in the mes-
sage memory (Y page 229)
R Restarting the tyre pressure loss warning
system (Y page 323)
R Calling up the service due date
(Y page 289) Menus and submenus
219On-board computer and displays Z

Settings menu
Introduction In the
Settings
Settings menu, you have the following
options:
R changing the instrument cluster settings
R changing the light settings
R changing the vehicle settings
R changing the auxiliary heating settings
(Y page 224)
R changing the convenience settings
R restoring the factory settings
Instrument cluster Selecting the unit of measurement for dis-
tance
You can determine whether the multifunction display shows some messages in miles or kil-
ometres.
X Press the =or; button on the steer-
ing wheel to select the Settings
Settings menu.
X Press the :or9 button to select the
Inst. cluster Inst. cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Display unit Speed-/odometer:
Display unit Speed-/odometer: func-
tion.
You will see the selected setting km kmor
miles
miles.
X Press the abutton to save the setting.
The selected unit of measurement for dis-
tance applies to:
R the digital speedometer in the Trip
Trip menu
R the total distance recorder and the trip
meter
R the trip computer R
the current consumption and the range
R the navigation instructions in the Navi
Navi
menu
R cruise control
R SPEEDTRONIC
R DISTRONIC PLUS
R ASSYST PLUS service interval display
Switching the additional speedometer
on/off
Only vehicles with manual transmission have this function.
X Press the =or; button on the steer-
ing wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Inst. cluster
Inst. cluster submenu.
X Press ato confirm.
X Press :or9 to select the Dig.
Dig.
speedo [mph]:
speedo [mph]: function.
You will see the selected setting: Activa‐
Activa‐
ted
ted orDeactivated
Deactivated.
X Press the abutton to save the setting.
i The speed is displayed in mph.
i Vehicles for the United Kingdom: this
function is unavailable.
The Dig.
Dig. speedo
speedo [mph]
[mph]function allows you
to choose whether the status area in the mul- tifunction display always shows the speed in
mph
mph instead of the outside temperature.
Selecting the permanent display function
i Vehicles for the United Kingdom: this
function is unavailable.
You can determine whether the multifunction display permanently shows your speed or the
outside temperature.
X Press the =or; button on the steer-
ing wheel to select the Settings
Settingsmenu.
X Press the :or9 button to select the
Inst. cluster
Inst. cluster submenu.
X Press ato confirm. 220
Menus and submenusOn-board computer and displays