2012 MERCEDES-BENZ A-CLASS HATCHBACK maintenance

Observe these notes if your vehicle has a
clear matt finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light-alloy wheels
with a clear matt finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or wiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol- vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage to electronic components.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz. Cleaning the wiper blades G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen orwiper blades.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the exterior lighting.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo or cleaning cloths. Care
293Maintenance and care Z

Cleaning the mirror turn signal
!
Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic lenses of the mirror turn signals.
X Clean the plastic lenses of the mirror turn
signals in the exterior mirror housing using
a wet sponge and a mild cleaning agent,
e.g. Mercedes-Benz car shampoo or clean-
ing cloths.
Cleaning the sensors !
If you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correct distance is available from the equipment manufac-
turer. X
Clean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the reversing camera !
Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner. X
Use clear water and a soft cloth to clean
camera lens :.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win-
ter and after washing.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
! AMG vehicles with black exhaust pipes:
do not use chrome polish to polish black
chromed screens. They will otherwise lose
their silky black shine. Rub the screen using
a lightly oiled cloth after every car wash.
Commercially available engine oils, WD 40
or Ballistol are suitable oils.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Observe the note on care provided by the
trailer manufacturer. 294
CareMaintenance and care

X
Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i Maintenance of the ball coupling and
trailer tow hitch can also be performed at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of damaging the surface. Care
295Maintenance and care Z

X
Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use microfibre cloths to clean gen-
uine leather, artificial leather or Alcantara®
covers. If used often, these can damage the cover.
i Note that regular care is essential to
make sure that the appearance and com-
fort of the covers are retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R Differences in the texture
R Signs of stretching and marking
R Slight nuances of colour
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali- fied specialist workshop. Seat covers of other materials
! Observe the following when cleaning:
R Clean artificial leather covers with a cloth
moistened with a solution containing 1% detergent (e.g. washing-up liquid).
R Clean cloth covers with a microfibre
cloth moistened with a solution contain-
ing 1% detergent (e.g. washing-up liquid).
Rub carefully, and always wipe entire
seat sections to avoid leaving visible
lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R Clean Alcantara® covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the
seat belts, for example, tearing or failing in an accident. There is an increased risk of injury,
possibly even fatal.
Never bleach or colour seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts at
temperatures above 80 † or in direct sun-
light.
X Use clean, lukewarm water and soap solu-
tion.
Cleaning the roof lining and carpets X
Roof lining: if it is very dirty, use a soft
brush or a cleaning agent recommended
and approved by Mercedes-Benz.
X Carpets: use the carpet and textile clean-
ing agents recommended and approved by Mercedes-Benz. 296
CareMaintenance and care

Securing the vehicle on slight downhill gradients
X On light downhill gradients: place
chocks or other suitable items in front of
the wheels of the front and rear axle.
Raising the vehicle G
WARNING
If you do not position the jack correctly at the appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack
must be positioned vertically, directly under
the jacking point of the vehicle.
Observe the following when raising the
vehicle:
R to raise the vehicle, only use the vehicle-
specific jack that has been tested and
approved by Mercedes-Benz. If the jack is
used incorrectly, it could tip over while the
vehicle is raised.
R the jack is designed only to raise and hold
the vehicle for a short time while a wheel
is being changed. It is not suitable for per-
forming maintenance work under the vehi- cle.
R avoid changing the wheel on uphill and
downhill slopes.
R before raising the vehicle, secure it from
rolling away by applying the parking brake
and positioning wheel chocks. Never release the parking brake while the vehicle
is raised.
R the jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a
large, load-bearing underlay must be used.
On a slippery surface, a non-slip underlay
must be used, e.g. rubber mats.
R do not use wooden blocks or similar
objects as a jack underlay. Otherwise, the
jack will not be able to achieve its load-
bearing capacity due to the restricted
height.
R make sure that the distance between the
underside of the tyres and the ground does
not exceed 3 cm.
R never place your hands or feet under the
raised vehicle.
R never lie under the raised vehicle.
R never start the engine when the vehicle is
raised.
R never open or close a door or the tailgate
when the vehicle is raised.
R make sure that no persons are present in
the vehicle when the vehicle is raised. Steel wheel with wheel trim
X Vehicles with steel wheels: carefully
reach into two of the wheel trim openings
and remove the wheel trim.
Vehicles with hub caps: the hub cap covers
the wheel bolts. Before you can unscrew the
wheel bolts, you must remove the hub cap. 326
Changing a wheelWheels and tyres

clean the antifreeze from components before
starting the engine.
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
Further information on coolants can be
found in the Mercedes-Benz Specifications for Service Products, MB Specifications for
Service Products 310.1, e.g. on the Inter-
net at http://bevo.mercedes-benz.com.
Or contact a qualified specialist workshop.
! Always use a suitable coolant mixture,
even in countries where high temperatures prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
! The engine cooling system is filled with
coolant, which must be renewed after
15 years or after 250,000 kilometres at the
latest.
When handling coolant, observe the impor-
tant safety notes on service products
(Y page 338).
The coolant is a mixture of water and anti-
freeze/corrosion inhibitor. It performs the
following tasks:
R anti-corrosion protection
R antifreeze protection
R raising the boiling point
If antifreeze/corrosion inhibitor is present in
the correct concentration, the boiling point of
the coolant during operation will be approx-
imately 130 †.
The antifreeze/corrosion inhibitor concentra- tion in the engine cooling system should:
R be at least 50%. This will protect the engine
cooling system against freezing down to
approximately -37 †.
R not exceed 55% (antifreeze protection
down to -45 †). Heat will otherwise not be
dissipated as effectively. If the vehicle has lost coolant, top it up with
equal amounts of water and antifreeze/
corrosion inhibitor.
Mercedes-Benz recommends an antifreeze/
corrosion inhibitor concentrate in accord-
ance with MB Specifications for Service Prod- ucts 310.1.
The coolant is checked at every maintenance
interval at a qualified specialist workshop.
i When the vehicle is first delivered, it is fil-
led with a coolant mixture that ensures
adequate antifreeze and corrosion protec-
tion. Windscreen washer system and head-
lamp cleaning system
Important safety notes G
WARNING
Windscreen washer concentrate is highly
flammable. If it comes into contact with hot
engine components or the exhaust system it
could ignite. There is a risk of fire and injury.
Make sure that no windscreen washer con-
centrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or
MB WinterFit. Unsuitable washer fluid
could damage the plastic lenses of the
headlamps.
! Do not use distilled or de-ionised water in
the washer fluid reservoir. Otherwise, the
level sensor may be damaged.
! Only the washer fluids SummerFit and
WinterFit can be mixed. Otherwise, the
spraying nozzles could become blocked.
When handling washer fluid, observe the
important safety notes on service products
(Y page 338). Service products and capacities
345Technical data Z