2012 MERCEDES-BENZ A-CLASS HATCHBACK key

Display messages
Possible causes/consequences and
M
MSolutions &
inoperative See inoperative See
Owner's Man. Owner's Man. The auxiliary heating has a temporary malfunction or is faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat- ing, waiting several minutes between each attempt
(Y page 134).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. Telephone No ser‐ Telephone No ser‐
vice vice Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
i If, during the winter months, you do not add antifreeze to the
washer fluid, it may freeze in the washer fluid container. In this
case, the Top Topup
upwasher
washer fluid
fluiddisplay message may appear
in the multifunction display.
X Top up the washer fluid (Y page 289).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Visit a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions +
Key does not Key does not
belong to vehicle belong to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. +
Replace key Replace key The key needs to be replaced.
X Visit a qualified specialist workshop. 256
Display
messagesOn-board computer and displays

Rear-compartment ashtray
X
To open: pull cover =out by its top edge.
X To remove: pull insert;by recess :in
the direction of arrow ?until it audibly
releases.
X Lift insert ;up and out.
X To fit the insert: fit insert;from above
into the holder and press down into the
holder until it engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unattended in the vehicle.
Your attention must always be focused on the traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit. Example: vehicles with a stowage compartment
cover
X Turn the key to position 2in the ignition
lock (Y page 143).
X To open: push the lower section of
cover :.
The stowage compartment opens.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot. 12 V sockets
Points to observe before use X
Turn the key to position 1in the ignition
lock (Y page 143).
The sockets can be used for accessories with a maximum draw of 180 W (15 A). Accesso-
ries include such items as lamps or chargers
for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
i An emergency cut-off ensures that the on-
board voltage does not drop too low. If the on-board voltage is too low, the power to
the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine. 278
FeaturesStowing and features

sion surrounding the possible health risk
posed by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in
the vehicle
R mutual influences between the vehicle
electronics and mobile phones are mini-
mised
An exterior aerial has the following advan-
tages:
R it conducts the electromagnetic fields gen-
erated by a wireless device to the exterior.
R the field strength in the vehicle interior is
lower than in a vehicle that does not have
an exterior aerial.
Information on retrofitting two-way radios
and mobile phones (RF transmitters)
(Y page 336).
General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
You can connect a Bluetooth ®
-capable
mobile phone with Audio 20 or COMAND
Online via the Bluetooth ®
interface. This also
applies if your vehicle is equipped with con-
venience telephony.
More information on suitable mobile phones,
mobile phone brackets and on connecting
Bluetooth ®
-capable mobile phones with
Audio 20 or COMAND Online can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
i The functions and services available when
you use the phone depend on your mobile
phone model and service provider. Using a mobile phone If the mobile phone is inserted in the mobile
phone bracket, you can speak to the person
you are calling using the hands-free system.
X Open the telephone compartment
(Y page 270).
X Place the mobile phone bracket into the
pre-installed fitting (see the separate
installation instructions for the mobile
phone fitting).
X Insert the mobile phone into the mobile
phone bracket (see the separate installa-
tion instructions for the mobile phone fit-
ting).
i On some mobile phone brackets, first you
have to connect the phone to the mobile
phone bracket via Bluetooth ®
(see the sep-
arate operating instructions for the mobile
phone bracket).
If this is the case, the mobile phone does
not have to be inserted into the bracket for you to be able to use the telephone func-
tions. However, the charging function and
aerial function are not available.
Operating the mobile phone You can operate the telephone using the
6
and~ buttons on the multifunction
steering wheel. You can operate other mobile
phone functions via the on-board computer
(Y page 215).
When you remove the key from the ignition
lock, the mobile phone stays switched on.
However, you can no longer use the hands-
free system.
If you have an active call and would like to
take the key out of the ignition lock, first
remove the mobile phone from the bracket.
i If you use a mobile phone bracket which is
connected to your mobile via Bluetooth ®
and you wish to continue a call on your
mobile phone:
You should switch the call to "Private
mode" before you remove the key from the 280
FeaturesStowing and features

Example: engine oil filler cap
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 litre of
engine oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into
place.
X Check the oil level again with the oil dip-
stick (Y page 287).
For further information on engine oil, see
(Y page 343). Checking and adding other service
products
Checking the coolant level G
WARNING
The engine cooling system is under pressure, particularly if the engine is warm. You could
be scalded by hot coolant spraying out when
opening the cap. There is a danger of injury.
Allow the engine to cool before opening the
cap. Wear gloves and protective eyewear
when opening. Slowly turn the cap half a turn
to allow pressure to escape.
! The coolant level must only be checked
and corrected when the engine has cooled
down (coolant temperature under 40 †).
Checking the coolant level when the cool-
ant temperature is over 40 † can lead to damage to the engine or engine cooling
system.
Example
X Park the vehicle on a level surface.
Only check the coolant level if the vehicle is
on a level surface and the engine has
cooled down.
X Turn the key to position 2in the ignition
lock (Y page 143).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
40 †.
X Turn the key to position 0(Y page 143) in
the ignition lock.
X Slowly turn cap :half a turn anti-clock-
wise to allow excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough coolant in coolant expansion tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-
Benz.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 344). 288
Engine compartmentMaintenance and care

Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 300)
Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
R a TIREFIT kit (Y page 299)
R an emergency spare wheel (only for certain
countries)
Information on changing/fitting a wheel
(Y page 325).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 162).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Remove the key from the ignition lock.
X All occupants must get out of the vehicle.
Make sure that they are not endangered as they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle a suitable dis-
tance away (Y page 298). Observe legal
requirements.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It
is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT kit can be obtained from a qualified spe-
cialist workshop. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres. The affected
tyre must not show any clearly visible dam-
age.
You can recognise MOExtended tyres by the
MOExtended marking which appears on the
tyre wall. You will find this marking next to the
tyre size designation, the load-bearing capa-
city and the speed index.
MOExtended tyres may only be used in con-
junction with an active tyre pressure loss
warning system.
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 251).
R Check the tyre for damage.
R If driving on, observe the following notes.
The maximum driving distance is approx-
imately 80 km when the vehicle is partially
laden and approximately 30 km when the
vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible depends upon:
R speed
R road condition
R outside temperature
The driving distance possible in run-flat mode may be reduced by extreme driving condi-
tions/manoeuvres, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tyre pressure loss warning
appears in the multifunction display. 300
Flat tyreBreakdown assistance

can use TIREFIT at outside temperatures
down to Ò20 †. TIREFIT sticker, 2-part
X Do not remove any foreign objects which
have penetrated the tyre, e.g. screws or
nails.
X Remove the tyre sealant bottle, the accom-
panying TIREFIT sticker and the tyre infla-
tion compressor from the stowage well
underneath the luggage compartment floor
(Y page 299).
X Affix part :of the TIREFIT sticker within
the driver's field of vision.
X Affix part ;of the TIREFIT sticker near the
valve on the wheel with the defective tyre. X
Remove filler hose Band plug =from the
bottom section of the tyre inflation com-
pressor housing.
X Slide the yellow filler hose connector into
the mounting on yellow cap Aof tyre seal-
ant bottle :until the plug engages.
X With the sealing rings in front, slide yellow
cap Aof tyre sealant bottle :into the mounting of tyre inflation compressor
;
until the cap and both hooks engage. X
Remove the cap from valve Con the faulty
tyre.
X Screw filler hose Donto valve.
X Insert plug =into the socket of the ciga-
rette lighter (Y page 278) or into a 12 V
power socket in your vehicle (Y page 278).
X Turn the key to position 1in the ignition
lock (Y page 143).
X Press on/off switch ?on the tyre inflation
compressor to ON.
The tyre inflation compressor is switched
on. The tyre is inflated.
i First, tyre sealant is pumped into the tyre.
The pressure can briefly rise to approx-
imately 500 kPa (5 bar/73 psi).
Do not switch off the tyre inflation com-
pressor during this phase.
X Let the tyre inflation compressor run for a
maximum of ten minutes. The tyre should
then have attained a pressure of at least
200 kPa (2.0 bar/29 psi).
! Do not operate the tyre inflation com-
pressor for longer than ten minutes at a
time without a break. It may otherwise
overheat.
The tyre inflation compressor can be oper-
ated again once it has cooled down.
If a pressure of 200 kPa (2.0 ba r/29 psi) has
been achieved after ten minutes, see
(Y page 303). 302
Flat tyreBreakdown assistance

The highly flammable gas mixture is formed
when charging the battery or jump-starting
the vehicle.
Always make sure that neither you nor the
battery is electrostatically charged. Electro-
static charge is caused, for example, by:
R wearing synthetic clothing
R the friction of clothing on the seat
R pulling or sliding the battery over carpets or
other synthetic materials
R rubbing the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with water and seek medical attention. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information.
! Always have work on the battery carried
out at a qualified specialist workshop.
Should it, in exceptional circumstances, be
absolutely necessary to disconnect the bat-
tery yourself, please observe the following:
R switch off the engine and remove the
key. Check that all the indicator lamps in the instrument cluster are off. Otherwise,
you may damage electronic components such as the alternator, for example.
R first, disconnect the negative terminal
clamp, followed by the positive terminal
clamp. Never swap the terminal clamps.
The vehicle electronics may otherwise be
damaged.
R on vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur- ing operation. Battery (vehicle)
305Breakdown assistance Z

Comply with safety precautions and take pro-
tective measures when handling batteries. WARNING
Fire, naked flames and smoking
are prohibited when handling the
battery. Avoid creating sparks.
Battery acid is caustic. Avoid con-
tact with the skin, eyes or clothing.
Wear suitable protective clothing,
in particular gloves, an apron and a
face mask.
Immediately rinse acid splashes
off with clean water. Consult a doc-
tor if necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an accident.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop. You can also charge the battery with a
charger recommended by Mercedes-Benz. For more information, please contact a quali-
fied specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little energy, thus conserving battery power.
i If the power supply has been interrupted,
e.g. if the battery was discharged, you will
have to:
R set the clock (audio system/COMAND
Online, see the separate operating
instructions).
R reset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Y page 99). Charging the battery
G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with water and seek medical attention. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start- 306
Battery (vehicle)Breakdown assistance