2012 MAZDA MODEL CX-9 phone

Black plate (378,1)
Symptoms and Actions
If any malfunction is suspected, verify the following before requesting a repair.
If the problem cannot be solved after performing the procedure, have the system inspected
at an Authorized Mazda Dealer.
Some functions are not available depending on the disc. Read the instruction manual
attached to the disc before operating.
Symptom Cause Action
System
cannot be
turned onThe ignition is switched off. Switch the ignition to ACC or ON.
The remote controller batteries are
weak.Replace the batteries with new ones.
Refer to Remote Controller on page 6-89.
Remote controller batteries poles are
pointed in the wrong direction.Install the batteries in the correct direction.
Refer to Remote Controller on page 6-89.
The vehicle battery is weak. Recharge or replace the vehicle battery.
The cabin temperature
(Rear Entertainment System unit tem-
perature) is high.Retry after the temperature has lowered.
Image
cannot be
displayedThe ignition is switched off. Switch the ignition to ACC or ON.
No disc is inserted. Insert a disc.
An invalid disc is inserted.Insert a disc which can be played by this unit.
Refer to Operating Tips for Disc on page 6-74.
The wrong mode has been selected.Select the correct mode by pressing the SOURCE button.
Refer to Mode on page 6-95.
Disc cannot
be playedNo disc is inserted. Insert a disc.
Disc is inserted upside down. Insert the disc with the label-side up.
Parent lock level is set. Clear or change the parent lock level.
Sound
cannot be
outputThe ignition is switched off. Switch the ignition to ACC or ON.
Volume is too low. Adjust the volume.
The audio unit/navigation system is not
set in the Rear Entertainment System
mode.Set the audio unit/navigation system in the Rear
Entertainment System mode.
Refer to Sound Output on page 6-91.
An invalid disc has been inserted.Insert a disc which can be played by this unit.
Refer to Operating Tips for Disc on page 6-74.
No disc is inserted. Insert a disc.
Disc is inserted upside down. Insert the disc with the label-side up.
Playback has been paused. Cancel the pause.
The playback is in slow, fast-forward, or
reverse mode.Select normal playback.
Refer to Basic Operation on page 6-96.
Audio
output from
vehicle
speakers but
not from
headphonesDTS format language is selected and
played back.
(The wireless headphones cannot play-
back DTS format language)Select audio other than DTS format.
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Rear Entertainment System
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Black plate (379,1)
Symptom Cause Action
Image
and/or sound
is distorted.The disc is dirty. Clean the signal surface of the disc.
The disc has a scratch. Replace the disc with another one.
Dew condensation on the disc Clear the dew condensation.
There are
subtle spots
or
luminescent
spots on the
screen.The LCD is high tech equipment with a
99.99% effective sensor resolution.
However, please be aware that 0.01%
pixel failure or pixel continuous
illuminated pixels may exist.―
Subtitles
cannot be
changedOther languages are not recorded on the
disc.Check the available language in the instruction manual
accompanying the disc.
Display
angle cannot
be changedMultiple angles are not recorded on the
disc.Check the available angle in the instruction manual
accompanying the disc.
Remote
controller is
inoperableThe remote controller is not pointed
toward the receiver on the unit.Point the remote controller toward the receiver on the unit.
The receiver is near the disc slot.
There is an obstruction between the
remote controller and the unit.Operate the remote controller avoiding the obstruction so
that the signal reaches the receiver on the unit. The
receiver is near the disc slot.
The remote controller batteries are
weak.Replace the batteries with new ones.
Refer to Remote Controller on page 6-89.
Remote controller batteries poles are
pointed in the wrong direction.Install the batteries in the correct direction.
Refer to Remote Controller on page 6-89.
No audio
output from
the
headphones.No power to the headphones. Turn on the power to the headphones.
The headphones' optical receiver is not
pointed towards the main unit's
transmitter.Point the headphones' optical receiver towards the main
unit's transmitter. The main unit's transmitter is located
near the disc insertion area.
There is an obstruction between the
headphones and the main unit.Avoid the obstruction.
The headphones' batteries are depleted. Replace the batteries with new ones.
The headphones' batteries have not been
correctly inserted in the
/directions.Insert the batteries correctly.
The headphones are exposed to direct
sunlight.Use the headphones while avoiding direct sunlight.
Power turns off automatically.If there is no sound for 3 minutes or longer, or if the
headphones are continuously used for 4 hours, there is a
function which automatically turns the power off. Turn the
power to headphones back on.
The
headphones'
optical
reception
range is too
narrow.The headphones' batteries are weak. Replace the batteries with new ones.
Interior Comfort
Rear Entertainment System
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Black plate (380,1)
Symptom Cause Action
There is
excessive
noise in the
headphone
audioThe headphones' batteries are weak. Replace the batteries with new ones.
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Black plate (382,1)
ØBecause only specified Bluetooth
audio devices can be used, consult
an Authorized Mazda Dealer when
purchasing or changing devices.
Bluetooth audio devices which
correspond to specified Bluetooth
versions and profiles can be
Bluetooth-connected to the
vehicle's Bluetooth unit. However,
even among these devices are ones
which cannot be Bluetooth-
connected or have limited
functionality. Each device to be
used with the vehicle's Bluetooth
unit needs to be checked
individually for compatibility.
Consult an Authorized Mazda
Dealer concerning device
compatibility.
ØU.S.A.
Phone: 800-430-0153
Web: www.MazdaUSA.com/
bluetooth
ØCanada
Phone: 800-430-0153
Web: www.mazdahandsfree.ca
Applicable Bluetooth specification
Ver. 2.0 or higher
Audio profile
lA2DP (Advanced Audio Distribution
Profile) Ver. 1.0
lAVRCP (Audio/Video Remote Control
Profile) Ver. 1.0/1.3A2DP is a profile which transmits only
audio to the Bluetooth unit. If your
Bluetooth audio device corresponds only
to A2DP, but not AVRCP, you cannot
operate it using the control panel of the
vehicle's audio system. In this case, the
Bluetooth audio device can be operated
by controlling the device itself, the same
as when a portable audio system without
the Bluetooth communication function is
connected to the AUX terminal.
Function A2DPA2DP·AVRCP
Ver. 1.0 Ver. 1.3
Playback No Yes Yes
Pause No Yes Yes
File (Track)
up/downNo Yes Yes
Reverse No No Yes
Fast-forward No No Yes
Text display No No Yes
Yes: Available
No: Not available
NOTE
lThe system may not operate normally
depending on the Bluetooth audio device.
lTo make sure that your Bluetooth audio
device is Ver. 1.0 or 1.3, refer to the
Owner's Manual for the Bluetooth audio
device.
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Interior Comfort
Bluetooth Audio (Type B)
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Bluetooth is the registered trademark of
Bluetooth SIG. Inc.
NOTE
lIt may not be possible to play a Bluetooth
audio device if it is placed in a location
where transmission is compromised, such
as inside a metal container or the trunk.
Move the Bluetooth audio device to a
location where transmission is possible.
lThe battery consumption of Bluetooth audio
devices is higher while Bluetooth-
connected.
lIf a non-Bluetooth device is to be used, a
commercially-available Bluetooth adapter
is required. When playing an audio device
with a Bluetooth adapter installed,
programming of the audio device may not
be possible or audio may not be heard from
the vehicle speakers if the connection of the
adapter and the device is poor. If this
happens, check whether the Bluetooth
adapter is properly connected.
qBluetooth Audio Preparation
Bluetooth audio device set-up
Bluetooth audio programming, changes,
deletions, and display of programmed
device information can be performed.
Bluetooth audio device programming
Any Bluetooth audio device must be
programmed to the vehicle's Bluetooth
unit before it can be listened to over the
vehicle's speakers.
A maximum of seven devices including
Bluetooth audio devices and hands-free
mobile phones can be programmed to one
vehicle.NOTE
lAlways perform Bluetooth audio device
programming while the vehicle is stopped.
lProgramming cannot be performed while
the vehicle is moving. If you attempt to
perform programming while the vehicle is
moving,“Pairing prohibited”is displayed.
lA total of seven devices can be programmed
to one vehicle. If you require an additional
device to be programmed to a vehicle with
seven devices already programmed, delete
one of the programmed devices before
programming the latest one.
lIf a Bluetooth device has already been
programmed to the vehicle as a hands-free
mobile phone, it does not need to be
programmed again when using the device
as a Bluetooth audio device. Conversely, it
does not need to be programmed again as a
hands-free mobile phone if it has already
been programmed as a Bluetooth audio
device.
lLook around to be sure other likely
Bluetooth audio devices are not in range
when you start to program. If in doubt,
move your car to another location. The
transmission range of a Bluetooth audio
device is about 10 m (32 ft). Therefore, if
there is another Bluetooth audio device
within a 10 m (32 ft) radius of the vehicle,
the device may be identified and
programmed instead.
lDevice registration can also be done using
voice recognition (page 6-138).
Concerning the operation of a Bluetooth
audio device itself, refer to its instruction
manual.
Some Bluetooth audio devices have PIN
codes (four digits). Refer to the audio
device's instruction manual because the
programming procedure differs depending
on whether it has a PIN code or not.
Interior Comfort
Bluetooth Audio (Type B)
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5. Operate the Bluetooth audio device and
set it to the program mode while
“Pairing is in progress. Please start
pairing procedure on your Bluetooth
device. Use the PIN“0000”.”is
displayed.
6. The Bluetooth audio device will
request input of a PIN code. Input
“0000”.
7. When the pairing programming is
completed, a“
”symbol and
“Pairing complete”are displayed, and
then it returns to the normal display.
If an error occurs during program
pairing,“Error”is displayed and the
display returns to the pairing program
screen.
NOTE
lIf pairing cannot be completed, try“1234”
instead. Refer to the owner's manual of
your mobile device for the right PIN code.
lSome Bluetooth audio devices need a
certain amount of time before the“
”
symbol is displayed.
Changing the link to a Bluetooth audio
device
If several devices have been programmed,
the Bluetooth unit links the device last
programmed. If you would like to link a
different programmed device, it is
necessary to change the link. The order of
device priority after the link has been
changed is maintained even when the
ignition is switched off.NOTE
lIf a hands-free type mobile phone has been
the most recently programmed device, the
Bluetooth unit links this device. If you
would like to use a Bluetooth audio type
device which has been previously
programmed to the Bluetooth unit, the link
must be changed to this device.
lIf the device name cannot be displayed,
“...”is added at the end to the part of the
title which can be displayed.
Changing the link to only a Bluetooth
audio device
1. Press selection button 2 to display the
Bluetooth audio setting menu screen.
2. Press selection button 3 to display the
link change screen and the current
pairing programming device name.
3. Press selection button 1, 2, 3, 4, 5, 6, or
7 to select the name of the device you
would like to change.
The“
”symbol disappears, and the
device name and
“Connection is in progress.”are
displayed.
NOTE
Press the return button () to return
to the link change screen.
4. When the link change is completed, a
“
”symbol and“Link Changed”are
displayed, and then it returns to the
normal display.
If an error occurs while trying to link a
device,“Error”is displayed and the
display returns to the link change
screen.
Interior Comfort
Bluetooth Audio (Type B)
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NOTElIf the Bluetooth audio device does not begin
playback, press the Play/Pause button
(
).lIf the mode is switched from Bluetooth
audio mode to another mode (radio mode),
audio playback from the Bluetooth audio
device stops.
lIf a call is received on a hands-free mobile
phone during playback from the Bluetooth
audio device, the playback is stopped.
Playback from the Bluetooth audio device
resumes after the call ends.
Playback
Press the AUX button (
) to switch
the Bluetooth audio mode and start
playback.
NOTE
If the Bluetooth audio device does not begin
playback, press the Play/Pause button (
).
If the current device is lower than
AVRCP Ver. 1.3:
“Bluetooth-Audio”is displayed.
If the current device is AVRCP Ver. 1.3:
“Bluetooth-Audio”, track number, elapsed
time, album name, artist name, and song
name are displayed.
NOTE
lIf the entire title cannot be displayed,“...”
is added at the end to the part of the title
which can be displayed.
lIf title information is not available,
“NO TITLE”is displayed.
lIf there are any undisplayable characters in
the title,“--------”is displayed.
Pause
Press the Play/Pause button (
).
Press the button again to resume
playback.
File (track) search
File (track) up
Press the track up button (
) or turn the
file dial clockwise.
File (track) down
Press the track down button (
) or turn
the file dial counterclockwise.
Fast-forward/Reverse (only AVRCP
Ver. 1.3)
Fast-forward
Press and hold the track up button (
).
Reverse
Press and hold the track down button
(
).
Display scroll
If each title cannot be fully displayed at
one time, press the text button (
)to
display the rest of the characters.
If the last character of the title is
displayed, press the text button (
)
to return the beginning of the title.
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Bluetooth Audio (Type B)
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Bluetooth Hands-Freeí
qWhat is Bluetooth Hands-Free?
Bluetooth Hands-Free Outline
By connecting a Bluetooth equipped
device (Mobile phone) to the hands-free
unit equipped on the vehicle, making and
receiving calls are possible using the talk
button, pick-up button and hang-up button
located on the steering wheel, and saying
the voice commands.
WARNING
Perform phonebook registration related
operations while the vehicle is parked:
Performing phonebook registration
while driving the vehicle could be a
distraction to your driving and result
in an accident. In addition, a mistake
in performing the phonebook
operation could result in the loss of
important data.
Bluetooth equipped device (Mobile
phone)
A Bluetooth equipped device (Mobile
phone) communicates with the hands-free
unit equipped on the vehicle using radio
transmission (Bluetooth).
For example, if the device (Mobile phone)
is placed in a coat pocket, the phone calls
can be made through your mobile service
without taking out and handling the
device (Mobile phone).
CAUTION
The types of devices (Mobile phone)
which can be connected to the
hands-free unit are limited.
Therefore, before purchasing or
changing your device (Mobile phone)
model, consult Mazda Bluetooth
Hands-Free Customer Service or visit
www.MazdaUSA.com/bluetooth for a
complete list of compatible phones.
Devices (Mobile phone) which can be
connected to the hands-free system
need to be compliant with Bluetooth
specifications and the appropriate
profile. However, even among these
Bluetooth devices (Mobile phone) are
some which will not connect with
your Mazda or will have limited
function. Therefore, consult Mazda
Bluetooth Hands-Free Customer
Service for information regarding
device (Mobile phone) compatibility:
ØU.S.A.
Phone: 800-430-0153
Web: www.MazdaUSA.com/
bluetooth
ØCanada
Phone: 800-430-0153
Web: www.mazdahandsfree.ca
Applicable Bluetooth specification
Ver. 2.0 or higher
Response profile
lHFP (Hands Free Profile) Ver. 1.5lDUN (Dial-up Networking Profile)
Ver. 1.1
(Type B/Navigation system)
lPBAP (Phone Book Access Profile)
Ver. 1.0
lA2DP (Advanced Audio Distribution
Profile) Ver. 1.0
Interior Comfort
Bluetooth Hands-Free (Voice Recognition)
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