2012 MAZDA MODEL CX-9 navigation system

Black plate (378,1)
Symptoms and Actions
If any malfunction is suspected, verify the following before requesting a repair.
If the problem cannot be solved after performing the procedure, have the system inspected
at an Authorized Mazda Dealer.
Some functions are not available depending on the disc. Read the instruction manual
attached to the disc before operating.
Symptom Cause Action
System
cannot be
turned onThe ignition is switched off. Switch the ignition to ACC or ON.
The remote controller batteries are
weak.Replace the batteries with new ones.
Refer to Remote Controller on page 6-89.
Remote controller batteries poles are
pointed in the wrong direction.Install the batteries in the correct direction.
Refer to Remote Controller on page 6-89.
The vehicle battery is weak. Recharge or replace the vehicle battery.
The cabin temperature
(Rear Entertainment System unit tem-
perature) is high.Retry after the temperature has lowered.
Image
cannot be
displayedThe ignition is switched off. Switch the ignition to ACC or ON.
No disc is inserted. Insert a disc.
An invalid disc is inserted.Insert a disc which can be played by this unit.
Refer to Operating Tips for Disc on page 6-74.
The wrong mode has been selected.Select the correct mode by pressing the SOURCE button.
Refer to Mode on page 6-95.
Disc cannot
be playedNo disc is inserted. Insert a disc.
Disc is inserted upside down. Insert the disc with the label-side up.
Parent lock level is set. Clear or change the parent lock level.
Sound
cannot be
outputThe ignition is switched off. Switch the ignition to ACC or ON.
Volume is too low. Adjust the volume.
The audio unit/navigation system is not
set in the Rear Entertainment System
mode.Set the audio unit/navigation system in the Rear
Entertainment System mode.
Refer to Sound Output on page 6-91.
An invalid disc has been inserted.Insert a disc which can be played by this unit.
Refer to Operating Tips for Disc on page 6-74.
No disc is inserted. Insert a disc.
Disc is inserted upside down. Insert the disc with the label-side up.
Playback has been paused. Cancel the pause.
The playback is in slow, fast-forward, or
reverse mode.Select normal playback.
Refer to Basic Operation on page 6-96.
Audio
output from
vehicle
speakers but
not from
headphonesDTS format language is selected and
played back.
(The wireless headphones cannot play-
back DTS format language)Select audio other than DTS format.
6-122
Interior Comfort
Rear Entertainment System
CX-9_8CA8-EA-11G_Edition1 Page378
Thursday, June 23 2011 11:5 AM
Form No.8CA8-EA-11G

Black plate (389,1)
Bluetooth Hands-Freeí
qWhat is Bluetooth Hands-Free?
Bluetooth Hands-Free Outline
By connecting a Bluetooth equipped
device (Mobile phone) to the hands-free
unit equipped on the vehicle, making and
receiving calls are possible using the talk
button, pick-up button and hang-up button
located on the steering wheel, and saying
the voice commands.
WARNING
Perform phonebook registration related
operations while the vehicle is parked:
Performing phonebook registration
while driving the vehicle could be a
distraction to your driving and result
in an accident. In addition, a mistake
in performing the phonebook
operation could result in the loss of
important data.
Bluetooth equipped device (Mobile
phone)
A Bluetooth equipped device (Mobile
phone) communicates with the hands-free
unit equipped on the vehicle using radio
transmission (Bluetooth).
For example, if the device (Mobile phone)
is placed in a coat pocket, the phone calls
can be made through your mobile service
without taking out and handling the
device (Mobile phone).
CAUTION
The types of devices (Mobile phone)
which can be connected to the
hands-free unit are limited.
Therefore, before purchasing or
changing your device (Mobile phone)
model, consult Mazda Bluetooth
Hands-Free Customer Service or visit
www.MazdaUSA.com/bluetooth for a
complete list of compatible phones.
Devices (Mobile phone) which can be
connected to the hands-free system
need to be compliant with Bluetooth
specifications and the appropriate
profile. However, even among these
Bluetooth devices (Mobile phone) are
some which will not connect with
your Mazda or will have limited
function. Therefore, consult Mazda
Bluetooth Hands-Free Customer
Service for information regarding
device (Mobile phone) compatibility:
ØU.S.A.
Phone: 800-430-0153
Web: www.MazdaUSA.com/
bluetooth
ØCanada
Phone: 800-430-0153
Web: www.mazdahandsfree.ca
Applicable Bluetooth specification
Ver. 2.0 or higher
Response profile
lHFP (Hands Free Profile) Ver. 1.5lDUN (Dial-up Networking Profile)
Ver. 1.1
(Type B/Navigation system)
lPBAP (Phone Book Access Profile)
Ver. 1.0
lA2DP (Advanced Audio Distribution
Profile) Ver. 1.0
Interior Comfort
Bluetooth Hands-Free (Voice Recognition)
6-133íSome models. CX-9_8CA8-EA-11G_Edition1 Page389
Thursday, June 23 2011 11:5 AM
Form No.8CA8-EA-11G

Black plate (390,1)
lOPP (Object Push Profile) Ver. 1.1
Bluetooth is the registered trademark of
Bluetooth SIG. Inc.
NOTE
lThe Bluetooth Hands-Free system is
operable several seconds after the ignition
is switched to ACC or ON (requires less
than 15 seconds).
lIf the ignition is switched off during a
hands-free call, the line is transferred to the
device (Mobile phone) automatically.
lIf the device (Mobile phone) is in a location
where radio reception is difficult such as a
metal container or in the trunk, the call may
not be connected using Bluetooth. If
communication is not possible, change the
location of the device (Mobile phone).
qComponent Parts
Bluetooth Hands-Free consists of the
following items:
lTalk buttonlPick-up buttonlHang-up buttonlInformation display (Type A/
Navigation system)
lMicrophonelAudio unit/Navigation system
Talk button, Pick-Up button and Hang-
Up button
Basic functions of Bluetooth Hands-Free
can be used for such things as making
calls or hanging up using the talk button,
pick-up button and hang-up button on the
steering wheel.
Talk button
Pick-up buttonTalk button
Hang-up button Pick-up button
Talk button operations
A short press or a long press of the talk
button is used to operate the system as
follows:
lShort press (Press the button less than
0.7 sec.)
lLong press (Press the button 0.7 sec. or
more.)
6-134
Interior Comfort
Bluetooth Hands-Free (Voice Recognition)
CX-9_8CA8-EA-11G_Edition1 Page390
Thursday, June 23 2011 11:5 AM
Form No.8CA8-EA-11G

Black plate (391,1)
Information display (Type A/
Navigation system)
When available, the information display
shows telephone numbers, Bluetooth
Hands-Free messages, and operation
status.
Bluetooth phone connected
Microphone
The microphone is used for speaking
voice commands or exchanging
conversation.
Microphone
Audio unit/Navigation system
The audio unit or navigation system is
used for adjusting the volume.
qVoice
To prevent the deterioration in voice
recognition rate and voice quality, the
following points must be observed:
lIt is not necessary to face the
microphone or approach it. Speak the
voice commands while maintaining a
safe driving position.
lClose the windows and/or the
moonroof to reduce loud noises from
outside the vehicle, or turn down the
airflow of the climate control system
while Bluetooth Hands-Free is being
used. Voice recognition may not
function correctly or voice quality may
deteriorate under the following
conditions.
lA passenger is speaking.lDriving with the window and/or the
moonroof open.
lDriving on bumpy roads.lNoise outside of the vehicle is loud.
(Construction sites, inside tunnels,
excess oncoming traffic, or heavy
rain.)
lOperation noise from turn signals,
wipers, or the horn is heard.
lA/C airflow is strong or wind is
blowing on the microphone.
lThere is noise coming from cargo
loaded in the vehicle.
lVoice commands may not be
recognized depending on the voice. If
the voice commands are not recognized
correctly, repeat the commands in a
louder voice, at a natural pace, as if
speaking to another person.
lDialects or different wording other than
hands-free prompts cannot be
recognized by voice recognition. Speak
in the wording specified by the voice
commands.
Interior Comfort
Bluetooth Hands-Free (Voice Recognition)
6-135
CX-9_8CA8-EA-11G_Edition1 Page391
Thursday, June 23 2011 11:5 AM
Form No.8CA8-EA-11G

Black plate (392,1)
NOTE
If the voice recognition performance is not
satisfactory, refer to“Voice Recognition
Learning Function (Speaker Enrollment)”
(page 6-159).
Please be aware that the voice recognition
may still make an error despite following
the above points.
qFunction Restrictions While
Using Bluetooth Hands-Free
Some functions are limited while
Bluetooth Hands-Free is being used. They
include:
lBeep sound and voice guidance related
to the audio unit and navigation system
are not heard.
lBeep sound related to the A/C
operation is not heard.
lThe navigation system's voice
recognition command does not
function.
qHow to Use This Section
Descriptions in the text are as follows:
Say:Voice commands to be spoken by
you.
Prompt:Voice guidance output from the
speaker.
NOTE
Say voice commands after the beep sound
[Beep] is heard.
Example)
Say:[Beep]“Dial”
Prompt:“Number, please”
Say:[Beep]“XXXXXXXXXXX (Ex.
“555-1234”) (Telephone number)”
Bluetooth Hands-Free Activation
Method
Press the pick-up button (with/without
navigation system) or talk button with a
short press (without navigation system) or
a long press (with navigation system).
NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
The hands-free system is activated.
Functions of the hands-free telephone,
such as making and receiving calls, can be
used after the activation. (For details on
the telephone functions, refer to“Basic
Bluetooth Hands-Free Operation”or
“Convenient Use of the Hands-Free
System”.)
NOTE
For vehicles with a navigation system, the
system operates by speaking the voice
recognition command of the navigation system
after pressing the talk button with a short
press. For voice recognition details with the
navigation system, refer to the separate
“NAVIGATION SYSTEM Owner's Manual”.
Tutorial
The tutorial explains how to use
Bluetooth Hands-Free.
To activate the tutorial, do the following:
1. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).
6-136
Interior Comfort
Bluetooth Hands-Free (Voice Recognition)
CX-9_8CA8-EA-11G_Edition1 Page392
Thursday, June 23 2011 11:5 AM
Form No.8CA8-EA-11G

Black plate (393,1)
NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
2.Say:[Beep]“Tutorial”
3. Follow the prompts to receive the
appropriate voice guidance
instructions.
qUseful Commands at Anytime,
Convenient Operations
Help function use
The help function informs the user of all
the available voice commands under the
current conditions.
1. Press the talk button with a short press.
2.Say:[Beep]“Help”
3. Follow the prompts to receive the
appropriate voice guidance
instructions.
Cancel
The Bluetooth Hands-Free system
transitions to standby status if the
following operation is performed while
the system is activating.
Press the hang-up button, or the talk
button with a long press.
Returning to previous operation (Type
B/Navigation system)
This command is for returning to the
previous operation while in the voice
recognition mode.
Say:[Beep]“Go Back”
Voice guidance interrupt operation
Voice guidance can be skipped by
pressing the talk button with a short press
while it is being heard. A new voice input
command can then be spoken by the user.
Voice recognition mode cancel
If you want to cancel the voice
recognition mode during a call, the voice
recognition mode can be canceled without
having to end the call.
Press the talk button with a long press.
Interior Comfort
Bluetooth Hands-Free (Voice Recognition)
6-137
CX-9_8CA8-EA-11G_Edition1 Page393
Thursday, June 23 2011 11:5 AM
Form No.8CA8-EA-11G

Black plate (394,1)
Basic Bluetooth Hands-
Free Operation
qBluetooth Hands-Free Preparation
Language setting
The available languages are English,
Spanish, and Canadian French. If the
language setting is changed, all of the
voice guidance and voice input
commands are done in the selected
language.
NOTE
lIf the language setting is changed, device
registration is maintained.
Phonebook records are not cleared, but
each language has a separate phonebook.
Therefore, entries created in one language
will need to be re-entered in the phonebook
of the new language.
lDo these steps before you start driving.
These less used functions are too
distracting to undertake while driving until
you are fully familiar with the system.
Method 1
1. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).
NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
2.Say:[Beep]“Setup”3.(Type A)
Prompt:“Select one of the following:
Pairing options, confirmation prompts,
select phone, language or passcode.”
(Type B/Navigation system)
Prompt:“Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4.Say:[Beep]“Language”
5.Prompt:“Select a language: English,
French, or Spanish.”
6.Say:[Beep]“French”(Speak the
desired language:“English”,“French”
or“Spanish”)
NOTE
Other language settings can also be made
while in the current setting by saying the name
of the language in the native pronunciation.
7.Prompt:“French (Desired language)
selected. Is this correct?”
8.Say:[Beep]“Ye s”
9.Prompt:“Please wait. Switching to
French phonebook. French selected.”
(Spoken in the newly selected
language).
Method 2
1. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).
NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
6-138
Interior Comfort
Bluetooth Hands-Free (Voice Recognition)
CX-9_8CA8-EA-11G_Edition1 Page394
Thursday, June 23 2011 11:5 AM
Form No.8CA8-EA-11G

Black plate (395,1)
2.Say:[Beep]“French”(Say the desired
language:“English”,“French”,or
“Spanish”.) (Change the desired
language by saying the language
name.)
NOTE
Other language settings can also be made
while in the current setting by saying the name
of the language in the native pronunciation.
3.Prompt:“Would you like to change
the language to French (Desired
language)?”
4.Say:[Beep]“Ye s”
5.Prompt:“Please wait. Switching to
French phonebook. French selected.”
(Spoken in the newly selected
language).
Pairing code setting (Type B/Navigation
system)
The 4-digit pairing code setting for
registration of your cell phone (pairing)
can be set beforehand.
NOTE
The initial setting value is“0000”.
1. Press the pick-up button (with/without
navigation system) or talk button with
a short press (without navigation
system) or a long press (with
navigation system).
NOTE
For vehicles with the navigation system, you
can also press the talk button with a short
press and say: [Beep]“Telephone”or
“Phone”.
2.Say:[Beep]“Setup”3.Prompt:“Select one of the following:
Pairing options, confirmation prompts,
language, passcode, select phone or
select music player.”
4.Say:[Beep]“Pairing options”
5.Prompt:“Available options are: Pair,
Edit, Delete, List, or Set Pairing Code.”
6.Say:[Beep]“Set pairing code”
7.Prompt:“Your current pairing code is
XXXX. Do you want to change it to a
different pairing code?”
8.Say:[Beep]“Ye s”
9.Prompt:“Please say a 4-digit pairing
code.”
10.Say:[Beep]“YYYY”
11.Prompt:“YYYY is this correct?”
12.Say:[Beep]“Ye s”or“No”
13. If“Ye s”, go to Step 14. If“No”, the
procedure returns to Step 9.
14.Prompt:“Your new pairing code is
YYYY. Use this pairing code when
pairing devices to the Hands free
system. Do you want to pair a device
now?”
15.Say:[Beep]“Ye s”or“No”
16. If“Ye s”, the system switches to the
device registration mode. If“No”, the
system returns to standby status.
Device programming (Pairing)
To use Bluetooth Hands-Free, the device
equipped with Bluetooth has to be
programmed to the hands-free unit using
the following procedure.
Interior Comfort
Bluetooth Hands-Free (Voice Recognition)
6-139
CX-9_8CA8-EA-11G_Edition1 Page395
Thursday, June 23 2011 11:5 AM
Form No.8CA8-EA-11G