
Black plate (289,1)
9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2 Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-7
Customer Assistance (Puerto Rico) ... 9-10
Mazda Importer/Distributors ............... 9-11 Importer/Distributor .......................... 9-11
Distributor in Each Area ................... 9-11
Warranty ................................................ 9-12 Warranties for Your Mazda ............... 9-12
Outside the United States and
Canada .............................................. 9-13
Outside the United States .................. 9-14
Outside Canada ................................. 9-15
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-16
Add-On Non-Genuine Parts and
Accessories ....................................... 9-17
Cell Phones ............................................. 9-18 Cell Phones Warning ......................... 9-18
Event Data Recorder ............................. 9-19 Event Data Recorder ......................... 9-19
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-20 Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-20 Tire Information (except Canada) ....... 9-22
Tire Labeling ..................................... 9-22
Location of the Tire Label
(Placard) ............................................ 9-28
Tire Maintenance .............................. 9-31
Vehicle Loading ................................ 9-34
Steps for Determining the Correct Load
Limit: ................................................ 9-40
Reporting Safety Defects ....................... 9-41 Reporting Safety Defects (U.S.A.) .... 9-41
Reporting Safety Defects (Canada) ... 9-42
Service Publications .............................. 9-43 Service Publications .......................... 9-43
9-1
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Form No.8CC7-EA-11H

Black plate (319,1)
Tire Maintenance
Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Here are
some important maintenance points:
qTire Inflation Pressure
Inspect all tire pressure monthly (including the spare) when the tires are cold. Maintain
recommended pressures for the best ride, top handling, and minimum tire wear. Use the
pressures specified on the vehicle tire information placard or tire label for optimum service.
qTire Rotation
To equalize tread wear, rotate the tires every 12,000 km (7,500 miles) or sooner if irregular
wear develops. During rotation, inspect them for correct balance.
Do not include (TEMPORARY USE ONLY)
spare tire in rotation.Forward
Inspect the tires for uneven wear and damage. Abnormal wear is usually caused by one or a
combination of the following:
lIncorrect tire pressurelImproper wheel alignmentlOut-of-balance wheellSevere braking
After rotation, inflate all tire pressures to specification (page 10-6) and inspect the lug nuts
for tightness.
CAUTION
Rotate unidirectional tires and radial tires that have an asymmetrical tread pattern
or studs only from front to rear, not from side to side. Tire performance will be
weakened if rotated from side to side.
Customer Information and Reporting Safety Defects
Tire Information (except Canada)
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Form No.8CC7-EA-11H

Black plate (331,1)
Service Publications
Factory-authorized Mazda service publications are available for owners who wish to do
some of their own maintenance and repair.
When requesting any of our publications through an Authorized Mazda Dealer, refer to the
chart below.
If they do not have what you need in stock, they can order it for you.
PUBLICATION ORDER NUMBERPUBLICATION DESCRIPTION
9999-95-026B-12 2012 WORKSHOP MANUAL (English)
9999-95-077G-12 2012 WIRING DIAGRAM (English)
9999-95-002C-12 (U.S.A. only) 2012 OWNER'S MANUAL
9999-EC-002C-12 (Canada only) 2012 OWNER'S MANUAL
9999-PR-002C-12 (Puerto Rico only) 2012 OWNER'S MANUAL
9999-95-MODL-12 2012 SERVICE HIGHLIGHTS
qWORKSHOP MANUAL:
Covers recommended maintenance and repair procedures of the drive train, body and
chassis.
qWIRING DIAGRAM:
Provides electrical schematics as well as component location for the entire electrical
system.
qOWNER'S MANUAL:
This booklet contains information regarding the proper care and operation of your vehicle.
This is not a technician's manual.
qSERVICE HIGHLIGHTS:
Provides description and operation of the many systems of your Mazda.
Customer Information and Reporting Safety Defects
Service Publications
9-43
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Form No.8CC7-EA-11H

Black plate (342,1)
A
Accessory Socket .............................. 6-42
Add-On Non-Genuine Parts and
Accessories ....................................... 9-17
Air Bag Systems ............................... 2-36
Antenna ............................................... 6-9
Anti-Lock Brake System (ABS) ......... 5-8Warning light ............................... 5-8
Appearance Care ............................... 8-45
Audio System ..................................... 6-9 Audio control switch .................. 6-33
Audio set .................................... 6-19
AUX mode ................................. 6-35
Operating tips for audio
system ........................................ 6-10
Safety certification ..................... 6-37
Automatic Transaxle ......................... 5-12 Driving tips ................................ 5-14
Fluid ........................................... 8-16
Overdrive ................................... 5-14
Shift-lock system ....................... 5-13
Transaxle ranges ........................ 5-12
B
BatteryEmergency starting .................... 7-17
Maintenance ............................... 8-23
Specifications ............................. 10-4
Beep Sounds
Ignition key reminder ................. 5-49
Lights-on reminder ..................... 5-49
Seat belt warning ........................ 5-49
Tire inflation pressure warning ... 5-49
Before Starting the Engine .................. 4-5 After getting in ............................. 4-5
Before getting in .......................... 4-5
Body Lubrication .............................. 8-19
Bottle Holder ..................................... 6-40
B
Brake/Clutch
Fluid ........................................... 8-15
Brakes Anti-lock brake system (ABS) ..... 5-8
Brakes assist ................................. 5-9
Foot brake .................................... 5-5
Pad wear indicator ...................... 5-10
Parking brake ............................... 5-6
Warning light ............................... 5-7
Break-In Period ................................... 4-6
Bulb Replacement ............................. 8-32
C
Capacities .......................................... 10-4
Carbon Monoxide ............................... 4-4
Catalytic Converter ............................. 4-3
Cell Phones ....................................... 9-18
Center Console Tray ......................... 6-41
Child Restraint Child restraint precautions ......... 2-21
Child-restraint system installation
position ...................................... 2-25
Installing child-restraint
systems ....................................... 2-26
LATCH child-restraint
systems ....................................... 2-32
Child Safety Locks for Rear Doors ... 3-11
Climate Control System ...................... 6-2 Gas specifications ...................... 10-5
Cruise Control ................................... 5-16
Cup Holder ........................................ 6-39
Customer Assistance ........................... 9-2
D
Dashboard Illumination .................... 5-32
Daytime Running Lights ................... 5-52
11-2
Index
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Black plate (343,1)
D
DefrosterMirror ......................................... 5-58
Rear window .............................. 5-58
Dimensions ....................................... 10-5
Door Locks ......................................... 3-8
Driving In Flooded Area ................... 4-10
Driving on Uneven Road .................. 4-11
Driving Tips ........................................ 4-6 Automatic transaxle ................... 5-14
Break-in period ............................ 4-6
Driving in flooded area .............. 4-10
Driving on uneven road .............. 4-11
Hazardous driving ........................ 4-7
Money-saving suggestions ........... 4-6
Rocking the vehicle ...................... 4-8
Winter driving .............................. 4-8
Dynamic Stability Control (DSC) ..... 5-21 DSC OFF indicator light ............ 5-22
DSC OFF switch ........................ 5-22
TCS/DSC indicator light ............ 5-21
E
Emergency Starting ........................... 7-17Flooded engine ........................... 7-17
Jump-starting .............................. 7-18
Push-starting .............................. 7-21
Emergency Towing ........................... 7-22
Emission Control System .................... 4-3
Engine Coolant ....................................... 8-13
Exhaust gas .................................. 4-4
Hood release .............................. 3-20
Oil .............................................. 8-12
Overheating ................................ 7-15
Starting ......................................... 5-3
Engine Compartment Overview ........ 8-11
E
Engine Coolant Overheating ................................ 7-15
Event Data Recorder ......................... 9-19
Exhaust Gas ........................................ 4-4
Exterior Care ..................................... 8-47
F
Flasher Hazard warning .......................... 5-59
Headlights .................................. 5-50
Flat Tire ............................................... 7-3 Changing ...................................... 7-6
Spare tire and tool storage ............ 7-3
Fluids Classification .............................. 10-4
Owner maintenance ..................... 8-8
Fog Lights ......................................... 5-53
Foot Brake .......................................... 5-5
Front Seats .......................................... 2-2
Fuel Filler lid and cap ........................ 3-19
Gauge ......................................... 5-31
Requirements ............................... 4-2
Tank capacity ............................. 10-4
Fuses ................................................. 8-39 Panel description ........................ 8-42
Replacement ............................... 8-39
G
Gauges .............................................. 5-29
Glove Compartment .......................... 6-41
H
Hazard Warning Flasher .................... 5-59
Hazardous Driving .............................. 4-7
Index
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Form No.8CC7-EA-11H

Black plate (344,1)
H
Head Restraint .................................... 2-7
HeadlightsControl ....................................... 5-50
Flashing ...................................... 5-52
High-low beam .......................... 5-52
On reminder ............................... 5-51
Hood Release .................................... 3-20
Horn .................................................. 5-59
I
Ignition
Keys ............................................. 3-2
Switch .......................................... 5-2
Illuminated Entry System ................. 6-38
Immobilizer System .......................... 3-23
Indicator Lights ................................. 5-36 Cruise ......................................... 5-47
DSC OFF .................................... 5-46
Headlight high-beam .................. 5-45
Low engine coolant
temperature ................................ 5-46
O/D OFF .................................... 5-45
Power steering malfunction ........ 5-47
Security ...................................... 5-45
Shift position .............................. 5-46
TCS/DSC ................................... 5-46
Turn signal/hazard warning ........ 5-47
Instrument Cluster ............................. 5-29
Interior Care ...................................... 8-51
Interior Lights ................................... 6-38
J
Jump-Starting .................................... 7-18
K
Keyless Entry System ......................... 3-3
Keys .................................................... 3-2
L
Label Information ............................. 10-2
Lane-Change Signals ........................ 5-53
Liftgate .............................................. 3-11 Luggage compartment ............... 3-14
Light Bulbs Replacement ............................... 8-32
Specifications ............................. 10-5
Lighting Control ............................... 5-50
Lubricant Quality .............................. 10-4
Luggage Compartment Light ............ 6-39
M
Maintenance
Introduction .................................. 8-2
Owner maintenance precautions ... 8-9
Owner maintenance schedule ....... 8-8
Scheduled ..................................... 8-3
Manual Transaxle Operation ............. 5-10 Recommendations for shifting .... 5-11
Meters and Gauges ........................... 5-29
Mirror Defroster ................................ 5-58
Mirrors Outside mirrors .......................... 3-26
Rearview mirror ......................... 3-27
Money-Saving Suggestions ................ 4-6
O
Odometer and Trip Meter .................. 5-30
Outside Mirrors ................................. 3-26
Overhead Light ................................. 6-38
Overheating ....................................... 7-15
11-4
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Form No.8CC7-EA-11H

Black plate (345,1)
O
Overloading ...................................... 4-10
P
Paint Damage .................................... 8-45
Parking Brake ..................................... 5-6
Parking in an Emergency .................... 7-2
Personalization Features ................... 10-7
Power Door Locks .............................. 3-9
Power Steering .................................. 5-15Power steering malfunction indicator
light ............................................ 5-15
Power Windows ................................ 3-16
Push-Starting ..................................... 7-21
R
Rear Door Child Safety Locks .......... 3-11
Rear Seat ............................................. 2-4
Rear Window Defroster .................... 5-58
Rear Window Washer ....................... 5-57
Rear Window Wiper .......................... 5-57
Rearview Mirror ................................ 3-27
Recreational Towing ......................... 7-24
Registering Your Vehicle in A Foreign
Country ............................................. 9-16
Rocking the Vehicle ............................ 4-8
S
Safety Defects, Reporting ................. 9-41
S
Seat Belt System 3-point type ................................ 2-13
Automatic locking ...................... 2-12
Emergency locking .................... 2-11
Extender ..................................... 2-17
Pregnant women ......................... 2-11
Pretensioner and load limiting .... 2-15
Seat belt precautions .................... 2-9
Seat belt reminder ....................... 2-19
Warning light ............................. 2-19
Seats Front seat ...................................... 2-2
Head restraint ............................... 2-7
Rear seat ....................................... 2-4
Security System
Immobilizer system .................... 3-23
Service Publications .......................... 9-43
Spare Tire and Tool Storage ................ 7-3
Specifications .................................... 10-4
Speedometer ...................................... 5-30
SRS Air Bags Driver and front passenger occupant
classification system .................. 2-50
How the SRS air bags work ....... 2-42
Limitations to SRS air bag ......... 2-48
Monitoring and maintenance ..... 2-55
SRS air bag deployment
criteria ........................................ 2-47
Supplemental restraint system
(SRS) precautions ...................... 2-36
Supplemental restraint system
components ................................ 2-41
Starting the Engine .............................. 5-3
Steering Wheel .................................. 3-26 Horn ........................................... 5-59
Storage Compartments ...................... 6-41 Center Console Tray ................... 6-41
Glove Compartment ................... 6-41
Index
11-5
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Form No.8CC7-EA-11H