WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. Also, wrecker towing the vehicle
by the front frame-mounted tow hooks is not recommended or advised.
Note:The air suspension control and the ignition must be turned off
before being towed. Refer toAir suspensionin theDrivingchapter.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is required that your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Roadside Emergencies
289
2012 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with MotorcraftProfessional Strength
Carpet & Upholstery Cleaner (ZC-54).
•If grease or tar is present on the material, spot-clean the area first
with MotorcraftSpot and Stain Remover (ZC-14). In Canada, use
MotorcraftMulti-Purpose Cleaner (CXC-101).
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
WARNING:Do not use cleaning solvents, bleach or dye on the
vehicle’s safety belts, as these actions may weaken the belt
webbing.
WARNING:On vehicles equipped with seat-mounted airbags, do
not use chemical solvents or strong detergents. Such products
could contaminate the side-airbag system and affect performance of
the side airbag in a collision.
CLEANING THE CLIMATE CONTROLLED SEATS (IF EQUIPPED)
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Clean the seat with a damp cloth, using
a mild soap and water solution, if necessary.
LEATHER SEATS (IF EQUIPPED)
•Remove dust and loose dirt with a vacuum cleaner.
•Clean spills and stains as quickly as possible.
•For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, wipe the surface with a mild soap and water
solution. In Canada, use MotorcraftVinyl Cleaner (CXC-93). Dry the
area with a soft cloth.
•If the leather cannot be completely cleaned using a mild soap and
water solution, the leather may be cleaned using a commercially
available leather cleaning product designed for automotive interiors.
Cleaning
304
2012 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)
Engine drivebelt routing
IDENTIFYING YOUR VEHICLE
Safety Compliance Certification Label
The National Highway Traffic Safety
Administration Regulations require
that a Safety Compliance
Certification Label be affixed to a
vehicle and prescribe where the
Safety Compliance Certification
Label may be located. The Safety
Compliance Certification Label is
located on the structure (B-Pillar)
by the trailing edge of the driver’s
door or the edge of the driver’s
door.
Maintenance and Specifications
346
2012 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Avoid the rising cost of properly maintaining your vehicle!
Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out.
The coverage is prepaid, so you never have to worry about affording
your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of items that require
periodic attention fornormal “wear”:
•Wiper blades•Brake pads and linings
•Spark plugs (except
California)•Shock absorbers
•Clutch disc•Belts and hoses
Contact your selling Ford or Lincoln dealership today so they can
customize a Ford Extended Service Plan that fits your driving lifestyle
and budget.
Interest free finance options available
Take advantage of our installment payment plan, just a 10% down
payment will provide you with an affordable no interest, no-fee payment
opportunity.
Ford Extended Service Plan
352
2012 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)
one-stop service from routine maintenance like oil changes and tire rotations
to repairs like brake service, check out the value your dealers can offer.
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Engine oil/coolant change intervals
Engine oil6 months or 7,500 miles (12,000 km)
(whichever comes first)
Engine coolant, initial
change6 years or 105,000 miles (168,000 km)
(whichever comes first)
Engine coolant, after
initial changeEvery 3 years or 45,000 miles (72,000 km)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
Scheduled Maintenance
357
2012 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)
Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Multi-point inspection – Recommended each visit
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires for wear and proper pressure,
including spare
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and
window washer
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
Scheduled Maintenance
358
2012 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)
Every 15,000 miles
(24,000 km)Replace cabin air filter (if equipped)
Every 30,000 miles
(48,000 km)
Replace climate-controlled seat filter (if equipped)
Replace engine air filter
Every 37,500 miles
(60,000 km)Inspect valve clearances; adjust as necessary
(Transit Connect CNG vehicles)
Every 60,000 miles
(96,000 km)Change automatic transmission fluid and filter on
5–speed TorqShifttransmission; consult dealer
for requirements
Replace front wheel bearing grease/grease seal if
non-sealed bearings are used (2WD vehicles)
Every 97,500 miles
(156,000 km)Replace spark plugs
Every 105,000 miles
(168,000 km)Change engine coolant
1
Change manual transmission fluid (except Escape)
Change rear axle fluid (Dana axles)
Inspect accessory drive belt(s)2
Every 150,000 miles
(240,000 km)Change automatic transmission fluid and filter
(except 5–speed TorqShifttransmission) (filter
not required on 6F35, 6F50, DPS6 and AWF-21
transmissions); consult dealer for requirements
Change front axle fluid (4WD vehicles)
Change manual transmission fluid (Escape)
Change rear axle fluid (RWD vehicles)
Change transfer case fluid (4WD vehicles)
Replace accessory drive belt(s) if not replaced
within the last 100,000 miles (160,000 km)
Replace front wheel bearings and seals if
non-sealed bearings are used (2WD vehicles)
1Initial replacement at 105,000 miles (168,000 km) or 72 months; every
45,000 miles (72,000 km) or 36 months thereafter
2Perform a follow-up inspection at 120,000 miles (192,000 km)
Scheduled Maintenance
363
2012 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)
A
ABS (see Brakes) .....................231
Accessory delay ..........................74
AdvanceTrac ..............................233
Airbag supplemental restraint
system ........................155, 159, 162
and child safety seats ............157
description ..............155, 159, 162
disposal ....................................165
driver airbag ............157, 160, 163
indicator light .................159, 165
operation .................157, 160, 163
passenger airbag .....157, 160, 163
side airbag ...............................159
Air cleaner filter ...............336, 341
Air suspension ...........................240
description ..............................240
Antifreeze
(see Engine coolant) ................316
Anti-lock brake system
(see Brakes) ..............................231
Anti-theft system ..............116, 120
arming the system ..................120
disarming a triggered system..121
Audio system (see Radio) .........30
Automatic transmission
driving an automatic
overdrive .................................242
fluid, adding ............................336
fluid, checking ........................336
fluid, refill capacities ..............342
fluid, specification ..................342
Auxiliary input jack (Line in) ....37
Auxiliary power point .................71
Axle
lubricant specifications ..........342
refill capacities ........................342B
Battery .......................................314
acid, treating emergencies .....314
jumping a disabled battery ....285
maintenance-free ....................314
replacement, specifications ...341
servicing ..................................314
Belt-Minder.............................151
deactivating/activating the
Belt-Minder...........................154
Blind spot mirror ......................252
Booster seats .............................181
Brakes ........................................230
anti-lock ...................................231
anti-lock brake system (ABS)
warning light ...........................231
fluid, checking and adding ....335
fluid, refill capacities ..............342
fluid, specifications .................342
lubricant specifications ..........342
parking ....................................232
shift interlock ..........................241
Bulbs ............................................60
C
Capacities for refilling fluids ....342
Car2UHome Automation
System .........................................84
Cargo cover .................................96
Cargo management system ........96
Cell phone use ..............................9
Changing a tire .........................275
Child safety seats ......................170
in front seat ............................171
in rear seat ..............................171
LATCH .....................................174
Index
376
2012 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)