Page 1 of 347
Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 18
Entertainment Systems 27
AM/FM stereo with CDX6/MP3 27
Auxiliary input jack (Line in) 35
USB port 37
Satellite radio information 39
Navigation system 42
SYNC42
Climate Controls 43
Dual automatic temperature control 43
Navigation system based climate control 46
Rear window defroster 50
Lights 52
Headlamps 52
Turn signal control 57
Bulb replacement 58
Driver Controls 67
Windshield wiper/washer control 67
Steering wheel adjustment 68
Power windows 73
Mirrors 75
Speed control 77
Moon roof 80
Table of Contents
1
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 10 of 347
These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAirbag - Front
Airbag - SideChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemParking Brake System
Brake Fluid -
Non-Petroleum BasedParking Aid System
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
Introduction
10
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 11 of 347
Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
Introduction
11
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 43 of 347

DUAL AUTOMATIC TEMPERATURE CONTROL (DATC) SYSTEM
WITH HEATED AND COOLED SEATS
1.
+Fan speed control:Press to increase the fan speed.
2.
Defrost:Distributes outside air through the windshield defroster
vents and de-mister vents. Can be used to clear the windshield of fog
and thin ice. The system will automatically provide outside air to reduce
window fogging. Press this button again to return to the previous air flow
selection. To return to full automatic control, press AUTO.
3.
Manual override control:Allows you to manually select where
airflow is directed. To return to full automatic control, press AUTO.
When choosing to control airflow manually, press repeatedly to toggle
through the settings to choose:
•
:Distributes air through the windshield defroster vents, de-mister
vents, floor vents and rear seat floor vents. The system will
automatically provide outside air to reduce window fogging.
•
:Distributes air through the instrument panel vents.
•
:Distributes air through the instrument panel vents, floor vents,
rear seat floor vents and de-mister vents.
Climate Controls
43
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 45 of 347

11.Driver cooled seat:Press to activate/deactivate the driver
cooled seat. Refer toHeated and cooled seatsin theSeating and
Safety Restraintschapter for more information.
12.
Driver heated seat:Press to activate/deactivate the driver
heated seat. Refer toHeated and cooled seatsin theSeating and
Safety Restraintschapter for more information.
13.
Power/Driver temperature:Press to activate/deactivate the
climate control system. When the system is off, outside air is prevented
from entering the vehicle. Turn to increase/decrease the air temperature
on the driver side of the vehicle. The control also adjusts the passenger
side temperature when PASS TEMP is disengaged. The recommended
initial setting is between 72°F (22°C) and 75°F (24°C), then adjust for
comfort. The driver side temperature setting will appear in the upper left
corner of the display.
14.
RRear defroster:Press to activate/deactivate the rear window
defroster. This button will also activate/deactivate the heated mirrors (if
equipped). Refer toRear window defrosterlater in this chapter for
more information.
15.
–Fan speed control:Press to decrease the fan speed.
Outside temperature:The outside temperature will appear in the
display and is labeled as EXT TEMP.
Temperature conversion:To switch between Fahrenheit and Celsius,
refer toMessage centerin theInstrument Clusterchapter.
Climate Controls
45
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 46 of 347

DUAL ZONE AUTOMATIC TEMPERATURE CONTROL WITH HEATED
AND COOLED SEATS (NAVIGATION SYSTEM BASED–IF EQUIPPED)
Temperature conversion:To switch between Fahrenheit and Celsius,
refer toMessage centerin theInstrument Clusterchapter.
1.Climate:Press to control the climate control system through the
touch display screen. SeeTouchscreen functionslater in this section.
2.Passenger temperature:Press to activate separate passenger
temperature control and turn the knob to increase/decrease the air
temperature on the passenger side of the vehicle.
3.
Passenger heated seat:Press to heat the passenger heated seat.
Refer toHeated and cooled seatsin theSeating and Safety Restraints
chapter for more information.
4.A/C:Press to activate/deactivate air conditioning. Use with
recirculated air to improve cooling performance and efficiency. A/C engages
automatically in MAX A/C,
(defrost) and(floor/defrost).
5.RRear defroster:Press to activate/deactivate the rear window
defroster. Refer toRear window defrosterlater in this chapter for more
information. This button will also activate the heated mirrors.
A/C
Climate Controls
46
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 47 of 347

6.Defrost:Distributes outside air through the windshield defroster
vents and de-mister vents. Can be used to clear the windshield of fog
and thin ice. The system will automatically provide outside air to reduce
window fogging. Press this button again to return to the previous air flow
selection.
7.
Power:Press to activate/deactivate the climate control system.
When the system is off, outside air is prevented from entering the
vehicle. The climate status in the touchscreen will also be turned off.
8.
Driver heated seat:Press to heat the driver heated seat. Refer to
Heated and cooled seatsin theSeating and Safety Restraintschapter
for more information.
9.Driver temperature:Press to increase/decrease the air temperature
on the driver side of the vehicle. This control also adjusts the passenger
side temperature when dual zone operation is disengaged.
10.
Driver cooled seat:Press to cool the driver cooled seat. Refer
toHeated and cooled seatsin theSeating and Safety Restraints
chapter for more information.
11.AUTO:Press to engage full automatic operation. Select the desired
temperature using the temperature control. The system will
automatically determine fan speed, airflow location, A/C on or off, and
outside or recirculated air, to heat or cool the vehicle to reach the
desired temperature.
12. –
+Fan speed control:Press (- / +) to decrease/increase the
fan speed.
13.
Recirculated air:Press to activate/deactivate air recirculation
in the vehicle. Recirculated air may reduce the amount of time needed to
cool down the interior of the vehicle when used with A/C and may also
help reduce undesired odors from reaching the interior of the vehicle.
Recirculated air engages automatically when MAX A/C is selected or can
be engaged manually in any airflow mode except
(defrost).
Recirculation may turn off automatically in all airflow selections
except MAX A/C.
14.
Passenger cooled seat:Press to cool the passenger cooled
seat. Refer toHeated and cooled seatsin theSeating and Safety
Restraintschapter for more information.
Outside temperature:The outside temperature will appear in the
display and is labeled as EXT XX.
Climate Controls
47
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 48 of 347

TOUCHSCREEN FUNCTIONS
Temperature– Press the
up anddown arrows on the left side of
the screen to increase/decrease the airflow temperature for the driver
side of the vehicle. This control also adjusts the passenger side
temperature when dual zone operation is disengaged.
Press the
up anddown arrows on the right side of the screen to
increase/decrease the airflow temperature for the passenger side of the
vehicle.
•
-Distributes air through the instrument panel vents.
•
-Distributes air through the instrument panel vents, floor vents,
rear seat floor vents and de-mister vents.
•
-Distributes air through the floor vents, rear seat floor vents.
•
-Distributes air through the windshield defroster vents, de-mister
vents, floor vents and rear seat floor vents. The system will
automatically provide outside air to reduce window fogging.
To return to full automatic control, press AUTO on the main climate
control bezel.
Fan Speed– Press + to increase the fan speed and – to decrease fan
speed.
Dual– Press to activate/deactivate separate driver and passenger
temperature controls.
Max A/C– Distributes recirculated air through the instrument panel
vents to cool the vehicle. This re-cooling of the interior air is more
economical and efficient. Recirculated air may also help reduce
undesirable odors from entering the vehicle. Press MAX A/C again for
normal operation.
Climate Controls
48
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)