Page 1 of 347
Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 18
Entertainment Systems 27
AM/FM stereo with CDX6/MP3 27
Auxiliary input jack (Line in) 35
USB port 37
Satellite radio information 39
Navigation system 42
SYNC42
Climate Controls 43
Dual automatic temperature control 43
Navigation system based climate control 46
Rear window defroster 50
Lights 52
Headlamps 52
Turn signal control 57
Bulb replacement 58
Driver Controls 67
Windshield wiper/washer control 67
Steering wheel adjustment 68
Power windows 73
Mirrors 75
Speed control 77
Moon roof 80
Table of Contents
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2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 16 of 347

Door ajar (RTT):Illuminates in
the message center display when
the ignition is in the run position
and any door is not completely
closed.
Trunk ajar (RTT):Illuminates in
the message center display when
the ignition is in the run position
and the trunk is open.
Turn signal:Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators flash faster, check for a burned out bulb.
High beams:Illuminates when the
high beam headlamps are turned on.
Key-in-ignition warning chime:Sounds when the key is left in the
ignition in the off, lock or accessory position and the driver’s door is
opened.
Headlamps on warning chime:Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Parking brake on warning chime:Sounds when the parking brake is
engaged and the vehicle is driven. If the warning remains after the
parking brake is disengaged, contact your authorized dealer as soon as
possible.
Message center activation chime:Sounds when some messages
appear in the message center display for the first time.
Turn signal on warning chime:Sounds when the turn signal has been
left on for an extended period of time.
Memory seat feedback chime:Sounds when saving/deleting memory
positions for seats, mirrors, etc.
Perimeter alarm warning chime:Sounds when using a key to unlock
the driver’s doors and the perimeter alarm is armed.
Instrument Cluster
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Owners Guide, 1st Printing
USA(fus)
Page 59 of 347

Examples of acceptable condensation are:
•Presence of thin mist (no streaks, drip marks or droplets)
•Fine mist covers less than 50% of the lens
Examples of unacceptable moisture (usually caused by a lamp water
leak) are:
•Water puddle inside the lamp
•Large water droplets, drip marks or streaks present on the interior of
the lens
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
Using the right bulbs
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized “D.O.T.” for North America and an
“E” for Europe to ensure lamp performance, light brightness and pattern
and safe visibility. The correct bulbs will not damage the lamp assembly
or void the lamp assembly warranty and will provide quality bulb burn
time.
Function Number of bulbs Trade number
* Headlamp high beam 2 H7
* Headlamp low beam 2H11LL
(D3S [HID]
optional)
* Front park/turn signal lamp 2 3457AK (amber)
* Front supplemental park lamp 4 168 NA
* Rear sidemarker lamp N/A LED
* Stop/tail lamp N/A LED
Rear turn signal lamp 2 HPC24A
* Supplemental tail lamp N/A LED
Backup lamp 2 921
License plate lamp 2 C5WL
High-mount brake lamp 1 921
Fog lamp 2 H11
Front map lamp 2 12V6W
Rear dome/reading lamp 6 578
Lights
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Owners Guide, 1st Printing
USA(fus)
Page 63 of 347

Replacing front parking lamp/turn signal bulb
For driver side replacement of the front parking lamp/turn signal
bulb, do the following:
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
1. Release the clamps (2) that secure the air filter housing cover.
2. Carefully separate the two halves of the air filter housing.
3. Locate the mass air flow sensor electrical connector on the air outlet
tube (1). This connector will need to be unplugged.
4. Remove the air filter assembly.
5. Remove the bolts on the air inlet (3), then remove the air inlet.
6. Reach over the front bolster to access the bulb.
7. Remove the bulb socket by rotating it counterclockwise, then pull it
straight out of the lamp assembly.
Reverse these steps to complete the process.
For passenger side replacement of the front park/turn signal bulb,
see your authorized dealer.
Lights
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2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 64 of 347

Replacing stop/tail/turn and side marker bulbs
Your vehicle is equipped with a rear lamp that has a stop/tail/turn and
side marker lamp module containing integral multiple light emitting
diodes (LED). If one or more LEDs burn out, the complete lamp module
has to be replaced. See your authorized dealer for the replacement lamp.
Replacing rear turn signal bulbs
1. Make sure the headlamp switch is in the off position and open the
trunk.
2. Lift out trunk floor carpeting panel to access a luggage scuff plate
(hard molding) and a trunk side panel (dark grey, soft wheelhouse side
trim panel) at the lamp area.
3. Carefully pull/push the trunk side panel (dark grey, soft wheelhouse
side trim panel) outboard to expose the lamp assembly. The most
effective point to grasp the trunk side panel when pulling it out from the
luggage scuff plate is at it’s bottom edge where that edge meets the
exposed sheet metal of the trunk floor.
Note:Do not allow the trunk side panel to remain bent and untucked
from the luggage scuff plate (hard molding) for a long period of time.
Doing so may result in permanent deformation.
4. Remove the bulb socket by
rotating it counterclockwise, then
pulling it out of the lamp assembly.
5. Pull the bulb from the socket and
push in the new bulb.
6. Install the bulb socket into the
lamp assembly by rotating it
clockwise.
7. Carefully push the trunk side
panel (dark grey, soft wheelhouse
side trim panel) back in position to the luggage scuff plate (hard
molding).
8. Reinstall the trunk floor carpeting panel.
Lights
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2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)