
Introduction 4
Instrument Cluster 12
Warning lights and chimes 12
Gauges 17
Message center 18
Entertainment Systems 27
AM/FM stereo with CDX6/MP3 27
Auxiliary input jack (Line in) 35
USB port 37
Satellite radio information 39
Navigation system 42
SYNC42
Climate Controls 43
Dual automatic temperature control 43
Navigation system based climate control 46
Rear window defroster 50
Lights 52
Headlamps 52
Turn signal control 57
Bulb replacement 58
Driver Controls 67
Windshield wiper/washer control 67
Steering wheel adjustment 68
Power windows 73
Mirrors 75
Speed control 77
Moon roof 80
Table of Contents
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2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Vehicle Symbol Glossary
Power Windows
Front/Rear
Power Window Lockout
Child Safety Door
Lock/UnlockInterior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine CoolantEngine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or SparksBattery Acid
Explosive GasFan Warning
Power Steering FluidMaintain Correct Fluid
LevelMAX
MIN
Service Engine SoonEngine Air Filter
Passenger Compartment
Air FilterJack
Check Fuel CapLow Tire Pressure
Warning
Introduction
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2012 MKZ(378)
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USA(fus)

VOICE COMMANDS IN CLIMATE MODE
Please refer to theVoice commands in climate modesection of the
Navigation systemsupplement for more information on using voice
commands with the climate control system.
Operating tips
•To reduce fog build-up on the windshield during humid weather,
select
(defrost).
•To reduce humidity build-up inside the vehicle, do not drive with the
system off, or with
(recirculated air) engaged and A/C off.
•Do not put objects under the front seats that will interfere with the
airflow to the back seats.
•Remove any snow, ice or leaves from the air intake area at the base of
the windshield.
•To improve the A/C cool down, drive with the windows slightly open
for 2-3 minutes after start up or until the vehicle has been “aired out.”
•A small amount of air may be felt from the floor vent regardless of the
air distribution setting that is selected.
During extreme high ambient temperatures when idling stationary for
extended periods of time in gear, it is recommended to run the A/C in
the MAX A/C mode, reduce blower fan speed from the highest setting
and put the vehicle’s transmission in P (Park) to continue to receive cool
air from your A/C system.
For maximum cooling performance:
•Automatic operation:
1. Press AUTO for full automatic operation.
2. Do not override A/C or
(recirculated air).
3. Set the temperature to 60°F (16°C).
•Manual operation:
1. Select MAX A/C.
2. Select
(panel) or(panel/floor).
3. Select
(recirculated air) to provide colder airflow.
4. Set the temperature to 60°F (16°C).
5. Set highest fan speed initially, then adjust to maintain comfort.
Climate Controls
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To aid in side window defogging/demisting in cold weather:
1. Select
.
2. Select A/C.
3. Adjust the temperature control to maintain comfort.
4. Set the fan speed to the highest setting.
5. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
REAR WINDOW DEFROSTER
R
The rear defroster control is located on the climate control panel and
works to clear the rear window of fog and thin ice.
The engine must be running to operate the rear window defroster.
Press
Rto turn the rear window defroster on. An indicator light on the
button will illuminate when active. The rear window defroster turns off
automatically after a predetermined amount of time, if a low battery
condition is detected or when the ignition is turned off or to the
accessory position. To manually turn off the rear window defroster at any
time, press the control again.
If your vehicle is equipped with both rear defroster and heated mirrors,
the same button will activate both. Refer toExterior mirrorsin the
Driver Controlschapter.
Do not use razor blades or other sharp objects to clean the inside
of the rear window or to remove decals from the inside or the
rear window. This may cause damage to the heated grid lines and
will not be covered by your warranty.
Climate Controls
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To have full capacity usage of your power point, the engine is required to
be running to avoid unintentional discharge of the battery. To prevent
the battery from being discharged:
•do not use the power point longer than necessary when the engine is
not running,
•do not leave battery chargers, video game adapters, computers and
other devices plugged in overnight or when the vehicle is parked for
extended periods.
Always keep the power point caps closed when not being used.
POWER WINDOWS
WARNING:Do not leave children unattended in the vehicle and
do not let children play with the power windows. They may
seriously injure themselves.
WARNING:When closing the power windows, you should verify
they are free of obstructions and ensure that children and/or
pets are not in the proximity of the window openings.
Press and pull the window switches
to open and close windows.
•Press down (to the first detent)
and hold the switch to open.
•Pull up (to the first detent) and
hold the switch to close.
Rear Window Buffeting:When one or both of the rear windows are
open, the vehicle may demonstrate a wind throb or buffeting noise. This
noise can be alleviated by lowering a front window approximately
2–3 inches (5–8 cm).
One-touch up or down (front windows only)
This feature allows the driver or passenger’s window to open or close
fully without holding the control down.
To operate one-touch down, press the switch completely down to the
second detent and release quickly. The window will open fully.
Momentarily press the switch to any position to stop the window
operation.
Driver Controls
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To operate one-touch up, pull the switch completely up to the second
detent and release quickly. The window will close fully. Momentarily
press the switch to any position to stop the window operation.
Global open windows
Press and hold
on the remote transmitter to begin opening the two
front windows and (if equipped) vent the moon roof.
•The
control can then be released and the windows will complete
the opening operation and fully vent the moon roof.
•If
oris pressed during the opening operation, both windows
and moon roof movement will stop.
Note:The ignition must be in the off position and the accessory delay
feature must not be activated in order for this feature to operate.
Note:To disable this feature, contact your authorized dealer.
Bounce-back
When an obstacle has been detected in the window opening as the
window is moving upward, the window will automatically reverse
direction and move down. This is known as “bounce-back”. If the ignition
is turned off (without accessory delay being active) during bounce-back,
the window will move down until the bounce-back position is reached.
Security override
To override a bounce-back condition, within two seconds after the
window reaches the bounce-back position, pull and hold the switch up
andthe window will travel up with no bounce-back or pinch
protection.If the switch is released before the window is fully closed,
the window will stop. For example, this can be used to overcome the
resistance of ice on the window or seals.
Window lock
The window lock feature allows only
the driver and front passenger to
operate the power windows.
To lock out all the window controls
(except for the driver and front
passenger) press the right side of
the control. Press the left side to
restore the window controls.
Driver Controls
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Bounce-back:
When an obstacle has been detected in the moon roof opening as the
moon roof is closing, the moon roof will automatically open and stop at a
prescribed position. This is known as “bounce-back”. If the ignition is
turned off (without accessory delay being active) during bounce-back,
the moon roof will move until the bounce-back position is reached.
Bounce-back override:
To override bounce-back, press and hold the front portion of the control.
For example: Bounce-back can be used to overcome the resistance of ice
on the moon roof or seals. If during a bounce-back condition, the control
is released to the neutral position, then held in the one-touch position
within two seconds after the moon roof reaches the bounce-back
position,the moon roof will travel with no bounce-back protection.
If the control is released before the moon roof reaches fully closed or the
ignition is turned off (without accessory delay being active), the moon
roof will stop. Security override can be used if the moon roof movement
is restricted in some way, for example, if there is ice on the moon roof or
seals.
To vent:
•To tilt the moon roof into the vent position (when the glass panel is
closed), press and release the front portion of the control.
•To close the moon roof from the vent position, press and hold the rear
portion of the control until the glass panel stops moving.
The moon roof has a sliding shade that can be opened or closed when
the glass panel is shut. To close the shade, pull it toward the front of the
vehicle
Accessory delay:
With accessory delay, the window switches, audio system, and moon roof
(if equipped) may be used for up to 10 minutes after the ignition switch
is turned off or until any door is opened
Note:You can open the vehicle’s front windows and moon roof (if
equipped) by using the control on the remote transmitter. Refer to
Global open windowsearlier in this chapter.
Driver Controls
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Unlocking the doors/two-stage unlock
1. Pressand release to unlock the driver’s door.Note:The interior
lamps will illuminate.
2. Press
and release again within five seconds to unlock all the doors.
The remote entry system activates the illuminated entry feature; this
feature turns on the lamps for 25 seconds or until the ignition is turned
to the on position.
The battery saver feature will turn off the lamps 30 minutes after the
ignition is turned to the off position.
Two-stage unlocking may be disabled or re-enabled by simultaneously
pressing the
andcontrols on the IKT for four seconds (disabling
two-stage unlock allows all vehicle doors to unlock simultaneously). The
turn lamps will illuminate twice to indicate that two-stage unlock was
enabled or disabled.
Opening front windows and moon roof
You can open the vehicle’s windows, and (if equipped) vent the moon
roof by using the
control on the transmitter. Refer toPower
windowsin theDriver Controlschapter for more information.
Locking the doors
1. Pressand release to lock all the doors. The turn lamps will flash.
2. Pressand release again within three seconds to confirm that all the
doors are closed.Note:The doors will lock again, the horn will chirp and
the turn lamps will illuminate once if all the doors and trunk are closed.
Note:If any door or the trunk is not closed, or if the hood is not closed
in vehicles equipped with the perimeter alarm feature, the horn will
chirp twice and the lamps will not illuminate.
Car finder
Press
twice within three seconds. The horn will chirp and the turn
lamps will flash. It is recommended that this method be used to locate
your vehicle, rather than using the panic alarm.
Sounding a panic alarm
Pressto activate the alarm. The horn will sound and the turn lamps will
flash for a maximum of three minutes. Press again or turn the ignition to the
on position to deactivate, or wait for the alarm to time out in three minutes.
Note:The panic alarm will only operate when the ignition is in the off
position.
Locks and Security
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