Page 77 of 347

SPEED CONTROL
With speed control set, you can maintain a set speed without keeping
your foot on the accelerator pedal.
WARNING:Do not use the speed control in heavy traffic or on
roads that are winding, slippery or unpaved.
Using speed control
The speed controls are located on the steering wheel. The following
buttons work with speed control:
RESUME:Press to resume a set
speed.
SET +:Press to increase the set
speed.
SET –:Press to decrease the set
speed.
OFF/ON:Press to turn speed
control off or on.
Setting speed control
To set speed control:
1. Press and release ON.
2. Accelerate to the desired speed.
3. Press and release SET + or SET -.
4. Take your foot off the accelerator pedal.
5. The indicator
light on the instrument cluster will turn on.
Note:
•Vehicle speed may vary momentarily when driving up and down a
steep hill.
•If the vehicle speed increases above the set speed on a downhill, you
may want to apply the brakes to reduce the speed.
•If the vehicle speed decreases more than 10 mph (16 km/h) below
your set speed on an uphill, your speed control will disengage.
Disengaging speed control
Press the brake pedal to disengage the speed control. Disengaging the
speed control will not erase the previous set speed.
Driver Controls
77
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 79 of 347
STEERING WHEEL CONTROLS
Radio control features
– VOL + (Volume):Press to
decrease or increase the volume.
(Seek):Press to select
the previous/next radio station
preset, CD track or satellite radio
station preset depending on which
media mode you are in.
MEDIA:Press repeatedly to scroll
through available audio modes.
SYNCsystem hands free
control features
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or
answer a phone call. Press VOL + or
to adjust volume. Press and
hold
to end a call or exit phone mode.
Press
to scroll through various menus and selections. Press
OK to confirm your selection.
For further information on the SYNCsystem, refer to theSYNC
supplement.
Driver Controls
79
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 89 of 347
INTERIOR TRUNK CONTROL
Press the remote trunk release
control on the instrument panel to
the left of the steering wheel.
Driver Controls
89
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 182 of 347

U.S. DOT Tire Identification Number (TIN)
Both U.S. and Canada Federal regulations require tire manufacturers to
place standardized information on the sidewall of all tires. This
information identifies and describes the fundamental characteristics of
the tire and also provides a U.S. DOT Tire Identification Number for
safety standard certification and in case of a recall.
This begins with the letters “DOT” and indicates that the tire meets all
federal standards. The next two numbers or letters are the plant code
designating where it was manufactured, the next two are the tire size
code and the last four numbers represent the week and year the tire was
built. For example, the numbers 317 mean the 31st week of 1997. After
2000 the numbers go to four digits. For example, 2501 means the 25th
week of 2001. The numbers in between are identification codes used for
traceability. This information is used to contact customers if a tire defect
requires a recall.
Tire replacement requirements
Your vehicle is equipped with tires designed to provide a safe ride and
handling capability.
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found
on either the Safety Compliance Certification Label or the Tire Label
which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels then you should contact your
authorized dealer as soon as possible. Use of any tire or wheel not
recommended by Ford can affect the safety and performance of your
vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally the use
of non-recommended tires and wheels could cause steering,
suspension, axle or transfer case/power transfer unit failure. If you
have questions regarding tire replacement, contact your authorized
dealer as soon as possible.
Tires, Wheels and Loading
182
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 205 of 347
•Make sure the gearshift is in P
(Park).
3. Turn the key to 3 (on) without
turning the key to 4 (start).
Some warning lights will briefly illuminate. SeeWarning lights and
chimesin theInstrument Clusterchapter for more information
regarding the warning lights.
Starting the engine
1. Turn the key to 3 (on) without
turning the key to 4 (start). If there
is difficulty in turning the key,
rotate the steering wheel until the
key turns freely. This condition may
occur when:
•the front wheels are turned
•a front wheel is against the curb
2. Turn the key to 4 (start), then release the key as soon as the engine
begins cranking. Your vehicle has a computer assisted cranking system
Driving
205
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 208 of 347

How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your
factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer toWarning lights and
chimesin theInstrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an anti-lock braking system (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. The ABS operates by detecting the
onset of wheel lockup during brake application and compensates for this
tendency. Noise from the ABS pump motor and brake pedal pulsation
may be observed during ABS braking; any pulsation or mechanical noise
you may feel or hear is normal. In addition, the ABS performs a
self-check after you start the engine and begin to drive away. A brief
mechanical noise may be heard during this test. This is normal.
P!
BRAKE
Driving
208
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 209 of 347

ABS warning lamp
The ABS lamp in the instrument
cluster momentarily illuminates
when the ignition is turned on. If
the light does not illuminate during
start up, remains on or flashes, the
ABS may be disabled and may need to be serviced.
Even when the ABS is disabled and
the ABS light is on, normal braking
is still effective. If your BRAKE
warning lamp illuminates with the
parking brake released, have your
brake system serviced immediately.
Using ABS
When hard braking is required, apply continuous force on the brake
pedal; do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle’s stopping
distance. The ABS will be activated immediately, allowing you to retain
full steering control during hard braking and on slippery surfaces.
However, the ABS does not decrease stopping distance and does not
decrease the time necessary to apply the brakes.
Brake over accelerator
This vehicle is equipped with a brake over accelerator feature. In the
event the accelerator pedal becomes stuck or entrapped, applying steady
and firm pressure to the brake pedal will both slow the vehicle and
reduce engine power. If you experience this condition, apply the brakes
and bring your vehicle to a safe stop. Turn the engine off, shift to P
(Park) and apply the parking brake, and then inspect the accelerator
pedal for any interferences. If none are found and the condition persists,
have your vehicle towed to the nearest authorized dealer.
ABS
P!
BRAKE
Driving
209
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)
Page 211 of 347

WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and/or wheel/tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTracsystem. In addition, installing any stereo
loudspeakers may interfere with and adversely affect the AdvanceTrac
system. Install any aftermarket stereo loudspeaker as far as possible
from the front center console, the tunnel, and the front seats in order
to minimize the risk of interfering with the AdvanceTracsensors.
Reducing the effectiveness of the AdvanceTracsystem could lead to
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracsystem is an indication that at least
some of the tires have exceeded their ability to grip the road; this
could reduce the operator’s ability to control the vehicle potentially
resulting in a loss of vehicle control, vehicle rollover, personal injury
and death. If your AdvanceTracsystem activates, SLOW DOWN.
WARNING:If a failure has been detected within the
AdvanceTracsystem, the stability control light will illuminate
steadily, and you may hear a chime. If equipped with a message center,
the vehicle will also indicate a failure with the brake system. Have the
system serviced by an authorized dealer immediately.
The AdvanceTracsystem automatically enables each time the engine is
started. All features of the AdvanceTracsystem (TCS and ESC) are
active and monitor the vehicle from start-up. However, the system will
only intervene if the driving situation requires it.
Driving
211
2012 MKZ(378)
Owners Guide, 1st Printing
USA(fus)