Symptoms Possible Cause Action
Navigation Fault. A
system fault has been
detected that may
cause the navigation
to perform abnormally.
Please contact your
dealership. (Popup
window)System hardware or
software errorContact your dealer.
Error. PINs did not
match. Please re-enter.
(Popup window)A different PIN was
entered to unlock the
system for valet mode.Press OK and try
entering PIN again. If
unable, contact your
dealer.
Invalid PIN. Please
Re-enter. (Popup
window)System does not
recognize PIN as valid.Press OK and enter
different PIN to lock
the system.
General Information
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Making a call using your navigation system
Making a phone call using SYNCis easy.
Press PHONE and select from one of the following:
•Use the keypad on the ‘Phone’
tab to manually enter a phone
number and press SEND.
OR
•Select the ‘Phonebook’ tab (if the
desired number is saved in the
downloaded phone book
information).
•Use the quick sort buttons to
browse to the desired contact.
•Select the desired contact and
press
‘Dial’.
Note:This is a phone dependent feature.
OR
•Select the ‘Call History’ tab (if the
desired number is saved in the
downloaded call history
information).
•Select the desired contact and
press
‘Dial’.
Note:This is a phone dependent feature.
SYNCphone features (if equipped)
134SeeEnd User License Agreementat the end of this book
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Making a call using voice commands
1. Press
or VOICE. A tone will sound and the system will say “Main
menu”.
2. Say “Phone”.
3. When prompted, say, “Call
and the desired number.
To erase the last spoken digit,say “Delete”.
To erase all spoken digits,say “Clear”.
4. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. SYNCwill attempt to connect to the desired number.
Note:Once the call is placed, it will be logged into your outgoing call
history folder.
USING PHONE FEATURES WITH YOUR NAVIGATION SYSTEM
While SYNChas a variety of features, many of them are dependent on
your phone’s functionality. To ensure that you have a compatible phone
or to check which features are compatible with SYNC, please check
your phone’s user guide and also visit www.SyncMyRide.com.
Hands-free calling is one of the main features of SYNC. SYNCworks in
conjunction with yourBluetoothenabled cellular phone and your
navigation system to offer many options. To access:
1. Press PHONE.
2. On the phone screen you can
choose from:
•SEND:Press to receive an
incoming call, make an outgoing
call, or to redial.
•END:Press to end or ignore a
call.
•PRIVACY MODE:Press to
activate privacy mode. During an
active phone call with SYNC,
you can choose to transfer the call to yourBluetoothenabled cellular
phone for a private conversation.
Note:This is a phone dependent feature.
•HOLD CALL:Press to put an active call on hold to have a private
conversation within your vehicle cabin. Press again to take off hold.
Note:This is a phone dependent feature.
SYNCphone features (if equipped)
135SeeEnd User License Agreementat the end of this book
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3. Your navigation system will then calculate the route and provide
driving instructions. Refer to theSetting a destinationchapter for more
information.
Note:You also have the ability to download a destination directly from
your favorite internet mapping site. Please visit www.syncmyride.com for
more information.
Personalizing Traffic, Directions and Information:Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
Push to interrupt:You can, at any time while you are connected to
SYNC TDI Services, press
to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Portable:Your SYNC TDI Services subscription is associated with your
Bluetoothenabled cellular phone number, not your VIN (Vehicle
Identification Number). Thus, you can use your SYNC TDI Service with
any vehicle equipped with Traffic, Directions and Information. Simply
pair and connect your phone to any vehicle equipped with Traffic,
Directions and Information and continue enjoying your personalized
services.
Note:The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note:When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
SYNCphone features (if equipped)
166SeeEnd User License Agreementat the end of this book
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General operation
Voice Command Control
Functions within the Windows Automotive-based system may be
accomplished using only voice commands. Using voice commands while
driving allows you to operate the system without removing your hands
from the wheel.
Prolonged Views of Screen
Do not access any function requiring a prolonged view of the screen
while you are driving. Pull over in a safe and legal manner before
attempting to access a function of the system requiring prolonged
attention. Even occasional short scans to the screen may be hazardous if
your attention has been diverted away from your driving task at a critical
time.
Volume Setting
Do not raise the volume excessively. Keep the volume at a level where
you can still hear outside traffic and emergency signals while driving.
Driving while unable to hear these sounds could cause an accident.
Use of Speech Recognition Functions
Speech recognition software is inherently a statistical process which is
subject to errors. It is your responsibility to monitor any speech
recognition functions included in the system and address any errors.
Navigation Features
Any navigation features included in the system are intended to provide
turn by turn instructions to get you to a desired destination. Please make
certain all persons using this system carefully read and follow
instructions and safety information fully.
Distraction Hazard
Any navigation features may require manual (non-verbal) setup.
Attempting to perform such set-up or insert data while driving can
seriously distract your attention and could cause an accident or other
serious consequences. Stop the vehicle in a safe and legal manner before
attempting these operations.
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Let Your Judgment Prevail
Any navigation features are provided only as an aid. Make your driving
decisions based on your observations of local conditions and existing
traffic regulations. Any such feature is not a substitute for your personal
judgment. Any route suggestions made by this system should never
replace any local traffic regulations or your personal judgment or
knowledge of safe driving practices.
Route Safety
Do not follow the route suggestions if doing so would result in an unsafe
or illegal maneuver, if you would be placed in an unsafe situation, or if
you would be directed into an area that you consider unsafe. The driver
is ultimately responsible for the safe operation of the vehicle and
therefore, must evaluate whether it is safe to follow the suggested
directions.
Potential Map Inaccuracy
Maps used by this system may be inaccurate because of changes in
roads, traffic controls or driving conditions. Always use good judgment
and common sense when following the suggested routes.
Emergency Services
Do not rely on any navigation features included in the system to route
you to emergency services. Ask local authorities or an emergency
services operator for these locations. Not all emergency services such as
police, fire stations, hospitals and clinics are likely to be contained in the
map database for such navigation features.
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J
Jukebox features .........................62
Jukebox voice commands ..........66
L
Loading pictures .........................23
M
Making a call .............................134
Map display options ....................21
Map icons ..................................111
Map preferences .......................116
Map updates ..............................121
Message notification .................151
Modifying your phone book
and call history .........................153
N
Navigation end user license
agreement ..................................121
Navigation voice commands ....120
P
Pairing your phone through
your navigation system ............132
Performing a master reset .......156
Phone dependent features .......132
Playing a DVD in the system .....58
Playing a specific track ............185
POI categories ...........................100
Privacy information ......................8
Q
Quick destination options ..........93Quick reference chart ................26
Quick touch buttons .................110
R
Radio voice commands .........45, 50
Rear DVD voice commands .......69
Returning to factory defaults ..156
Reverse camera ...........................25
Route preferences ....................117
Route selection .........................105
S
Safety information ........................8
Satellite Radio .............................52
Selecting and playing specific
albums .......................................183
Selecting and playing specific
artists .........................................182
Selecting different genres ........183
Setting a destination by voice ...92
Setting a ring tone ....................150
Setting the clock .........................28
SIRIUS satellite radio voice
commands ...................................52
SIRIUS Travel Link .....................82
SIRIUS Travel Link voice
commands ...................................86
Standard destination options .....94
Status bars ..................................22
Streaming music from your
phone .........................................179
Index
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Supported player, media
formats and metadata
information ................................178
SYNCAppLink™ ....................167
SYNC Apps ................................159
SYNCmedia features .............177
SYNCphone features .............135
SYNCServices .........................164
System introduction .....................5
System limitations ....................126
System overview ...................14, 18
System settings .........................137
T
Text messaging with your
navigation system .....................168
Traffic, Directions and
Information ................................164
Troubleshooting ........................130
Turning Bluetooth on/off ..........141
Turning prompts on/off ............155
Tutorial voice commands ...........37
U
USB port ....................................178User Device (if equipped) .........67
User profiles ................................38
User profile voice commands ....41
Using the Auxiliary input jack
(Line in) ....................................180
Using the play all feature .........181
V
Vehicle health report ........145, 162
Video CD voice commands ........61
Voice commands in media
mode ..........................................188
Voice commands in phone
mode ..........................................173
Voice name tags ..........................38
Voice recognition tutorial ...........37
W
What is SYNC? ............................7
What’s playing? .........................178
Where am I? ................................74
Index
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