Introduction 4
Instrument Cluster 18
Warning lights and chimes 18
Gauges 25
Message center 35
Entertainment Systems 50
AM/FM stereo with CDX6/MP3 50
Auxiliary input jack (Line in) 58
USB port 60
Satellite radio information 62
Navigation system 65
SYNC65
Climate Controls 66
Dual automatic temperature control 66
Navigation system based climate control 69
Rear window defroster 73
Lights 75
Headlamps 75
Turn signal control 80
Bulb replacement 81
Driver Controls 87
Windshield wiper/washer control 87
Steering wheel adjustment 88
Power windows 93
Mirrors 95
Speed control 97
Moon roof 100
Table of Contents
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2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
WARNING LIGHTS AND CHIMES
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause extensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure the
bulbs work. If any light remains on after starting the vehicle, refer to the
respective system light explanation later in this section for additional
information.
Note:Some warning lights are reconfigurable telltale (RTT) indicators;
they will display in the message center and function the same as the
warning light, but they will not display on startup as regular warning
lights do.
Service engine soon:The service
engine soon light illuminates when
the ignition is turned to the on
position to check the bulb.
•Illuminates with key on, vehicle off:If the light illuminates, the
service engine soon light is working properly.
•Illuminates with key on, vehicle off, then starts to blink:The
light illuminates when the ignition is turned to the on position to
check the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. If after 15 seconds the service
engine soon light blinks eight times, it means that the vehicle is not
ready for Inspection/Maintenance (I/M) testing. This can occur if the
vehicle’s engine or transmission has just been serviced, or the battery
OFF
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Instrument Cluster
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Throttle Control/Powertrain
malfunction (RTT):Illuminates
when a powertrain fault has been
detected. If the indicator stays on or
continues to come on, contact your
authorized dealer as soon as possible.
Door ajar (RTT):Displays when
the ignition is in the on position and
any door is not completely closed. A
message may also display in the
message center.
Turn signal:Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators flash faster, check for a burned out bulb.
High beams:Illuminates when the
high beam headlamps are turned on.
Key-in-ignition warning chime:Sounds when the key is left in the
ignition in the off, lock or accessory position and the driver’s door is
opened.
Headlamps on warning chime:Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Parking brake on warning chime:Sounds when the parking brake is
left on and the vehicle is driven. If the warning stays on after the park
brake is off, contact your authorized dealer as soon as possible.
Turn signal on warning chime:Sounds when the turn signal has been
left on for an extended period of time.
HEV Engine off reminder chime:Sounds for 10 seconds when the
PRNDL is in the P (Park) position and the Driver’s door is ajar (open)
while ignition is on. Always turn your ignition key to off and remove key
before leaving your vehicle. (The engine may be off when the vehicle is
stopped, yet the key is on, and the engine can turn on at any time)
Message center activation chime:Sounds when some messages
appear in the message center display for the first time.
Memory seat feedback chime:Sounds during memory seat
programming to confirm that a memory position has been set.
Perimeter alarm warning chime:Sounds when using a key to unlock
the driver’s doors and the perimeter alarm is armed.
Instrument Cluster
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Daytime running lamps (DRL) (if equipped)
Turns the headlamps on with a reduced intensity output (halogen
headlamps) or turns the front fog lamps on (HID headlamp).
To activate:
•the ignition must be in the on position,
•the headlamp control is in the off, autolamps or parking lamp position
and
•the transmission must be out of the P (Park) position.
WARNING:Always remember to turn on your headlamps at
dusk or during inclement weather. The Daytime Running Lamp
(DRL) system does not activate the tail lamps and generally may not
provide adequate lighting during these conditions. Failure to activate
your headlamps under these conditions may result in a collision.
PANEL DIMMER CONTROL
Use to adjust the brightness of the
instrument panel and all applicable
lit components in the vehicle during
headlamp and parking lamp
operation.
•Tapthetoporbottomofthe
control to brighten/dim all interior
lit components incrementally, or
•Press and hold the top or bottom of the control until the desired
lighting level is reached.
•Press and hold the top of the control to the full on position to activate
the “dome on” feature. This will turn on the interior courtesy lights.
The lights will remain on until the bottom of the control is pressed.
AIMING THE HEADLAMPS
The headlamps on your vehicle are properly aimed at the assembly plant.
If your vehicle has been in an accident, the alignment of your headlamps
should be checked by your authorized dealer.
Lights
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Accessory delay
With accessory delay, the window switches, audio system and moon roof
(if equipped) may be used for up to 10 minutes after the ignition is
turned off or until either front door is opened.
INTERIOR MIRROR
The interior rearview mirror has two pivot points on the support arm
which lets you adjust the mirror up or down and from side to side.
WARNING:Do not adjust the mirror while the vehicle is in
motion.
Automatic dimming interior rear view mirror
The interior rear view mirror and a driver’s side exterior mirror have an
auto-dimming function. The electronic day/night mirror will change from
the normal (high reflective) state to the non-glare (darkened) state
when bright lights (glare) reach the interior mirror. When the interior
mirror detects bright light from behind the vehicle, the interior rear view
mirror and the driver’s side exterior mirror will automatically adjust
(darken) to minimize glare.
The mirrors will automatically return to the normal state whenever the
vehicle is placed in R (Reverse) to ensure a bright clear view when
backing up.
Do not block the sensors on the front and back of the interior
rear view mirror since this may impair proper mirror
performance.
Note:A rear center passenger and/or raised rear center headrest (if
equipped) may also block the light from reaching the sensor.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
Note:If equipped with a rearview camera system, a video image will
display in the mirror or the navigation system display (if equipped) when
the vehicle is put in R (Reverse). As you shift into any other gear from R
(Reverse), the image will remain for a few seconds and then turn off.
Refer toRearview camera systemin theDrivingchapter.
Driver Controls
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PERSONAL SAFETY SYSTEM™
The Personal Safety System provides an improved overall level of frontal
crash protection to front seat occupants and is designed to help further
reduce the risk of airbag-related injuries. The system is able to analyze
different occupant conditions and crash severity before activating the
appropriate safety devices to help better protect a range of occupants in
a variety of frontal crash situations.
Your vehicle’s Personal Safety System consists of:
•Driver and passenger dual-stage airbag supplemental restraints with
driver knee airbag.
•Front outboard safety belts with pretensioners, energy management
retractors (first row only), and safety belt usage sensors.
•Driver’s seat position sensor.
•Front passenger sensing system
•“Passenger airbag off” or “pass airbag off” indicator lamp
•Front crash severity sensor.
•Restraints Control Module (RCM) with impact and safing sensors.
•Restraint system warning light and back-up tone.
•The electrical wiring for the airbags, crash sensor(s), safety belt
pretensioners, front safety belt usage sensors, driver seat position
sensor, front passenger sensing system, and indicator lights.
How does the Personal Safety System work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provides
information to the Restraints Control Module (RCM). During a crash, the
RCM may activate the safety belt pretensioners and/or either one or both
stages of the dual-stage airbag supplemental restraints based on crash
severity and occupant conditions.
The fact that the pretensioners or airbags did not activate for both front
seat occupants in a collision does not mean that something is wrong with
the system. Rather, it means the Personal Safety System determined the
accident conditions (crash severity, belt usage, etc.) were not
appropriate to activate these safety devices. Front airbags are designed
to activate only in frontal and near-frontal collisions (not rollovers, side
impacts or rear impacts) unless the collision causes sufficient
longitudinal deceleration. The pretensioners are designed to activate in
frontal and near-frontal collisions, and in side collisions when the
seat-mounted side airbags and side curtains activate.
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•If the airbag readiness light remains illuminated, this may or may/not
be a problem due to the front passenger sensing system.
DO NOT attempt to repair or service the system; take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Guide.
WARNING:Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The supplemental restraint system uses a warning indicator light in the
instrument cluster or a backup tone to indicate the condition of the
system. Refer to theWarning lights and chimessection in the
Instrument Clusterchapter. Routine maintenance of the airbag is not
required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light
for front and side airbag system)
will either flash or stay lit.
•The readiness light will not
illuminate immediately after ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
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WARNING:Several air bag system components get hot after
inflation. Do not touch them after inflation.
WARNING:If the side
airbag has deployed,the
airbag will not function again.
The side airbag system
(including the seat) must be
inspected and serviced by an
authorized dealer.If the airbag
is not replaced, the unrepaired
area will increase the risk of injury
in a collision.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer toWarning lights and
chimesin theInstrument Clusterchapter. Routine maintenance of the
airbag is not required.
Any difficulty with the system is indicated by one or more of the
following:
•The readiness light (same light as used for front airbag system) will
either flash or stay lit.
•The readiness light will not illuminate immediately after ignition is
turned to the on position.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at an authorized dealer immediately. Unless serviced, the system may not
function properly in the event of a collision.
Seating and Safety Restraints
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