Introduction 4
Instrument Cluster 18
Warning lights and chimes 18
Gauges 25
Message center 35
Entertainment Systems 50
AM/FM stereo with CDX6/MP3 50
Auxiliary input jack (Line in) 58
USB port 60
Satellite radio information 62
Navigation system 65
SYNC65
Climate Controls 66
Dual automatic temperature control 66
Navigation system based climate control 69
Rear window defroster 73
Lights 75
Headlamps 75
Turn signal control 80
Bulb replacement 81
Driver Controls 87
Windshield wiper/washer control 87
Steering wheel adjustment 88
Power windows 93
Mirrors 95
Speed control 97
Moon roof 100
Table of Contents
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2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)
Throttle Control/Powertrain
malfunction (RTT):Illuminates
when a powertrain fault has been
detected. If the indicator stays on or
continues to come on, contact your
authorized dealer as soon as possible.
Door ajar (RTT):Displays when
the ignition is in the on position and
any door is not completely closed. A
message may also display in the
message center.
Turn signal:Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators flash faster, check for a burned out bulb.
High beams:Illuminates when the
high beam headlamps are turned on.
Key-in-ignition warning chime:Sounds when the key is left in the
ignition in the off, lock or accessory position and the driver’s door is
opened.
Headlamps on warning chime:Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Parking brake on warning chime:Sounds when the parking brake is
left on and the vehicle is driven. If the warning stays on after the park
brake is off, contact your authorized dealer as soon as possible.
Turn signal on warning chime:Sounds when the turn signal has been
left on for an extended period of time.
HEV Engine off reminder chime:Sounds for 10 seconds when the
PRNDL is in the P (Park) position and the Driver’s door is ajar (open)
while ignition is on. Always turn your ignition key to off and remove key
before leaving your vehicle. (The engine may be off when the vehicle is
stopped, yet the key is on, and the engine can turn on at any time)
Message center activation chime:Sounds when some messages
appear in the message center display for the first time.
Memory seat feedback chime:Sounds during memory seat
programming to confirm that a memory position has been set.
Perimeter alarm warning chime:Sounds when using a key to unlock
the driver’s doors and the perimeter alarm is armed.
Instrument Cluster
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Radio Display Condition Action Required
NO TEXT Artist information not
available.Artist information not
available at this time on
this channel. The
system is working
properly.
NO TEXT Song title information
not available.Song title information
not available at this
time on this channel.
The system is working
properly.
NO TEXT Category information
not available.Category information
not available at this
time on this channel.
The system is working
properly.
NO SIGNAL Loss of signal from
the SIRIUSsatellite
or SIRIUStower to
the vehicle antenna.You are in a location
that is blocking the
SIRIUSsignal (i.e.,
tunnel, under an
overpass, dense foliage,
etc). The system is
working properly. When
you move into an open
area, the signal should
return.
UPDATING _ XX Update of channel
programming in
progress. The XX
number indicates the
% complete.No action required. The
process should take no
longer than one
minute.
CALL SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSSatellite
Radio.Call SIRIUSat
1–888–539–7474 to
re-activate or resolve
subscription issues.
Entertainment Systems
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4. Locate the vertical adjuster on
each headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise (to adjust down) or
counterclockwise (to adjust up).
5. Close the hood and turn off the
lamps.
HORIZONTAL AIM IS NOT
REQUIRED FOR THIS VEHICLE
AND IS NON-ADJUSTABLE.
TURN SIGNAL CONTROL
•Push down to activate the left
turn signal.
•Push up to activate the right turn
signal.
INTERIOR LAMPS
Dome lamps and map lamps
The map lamps are located on the
overhead console. Press the controls
to turn on the lamps.
Your vehicle may also have reading
lamps within the rear dome lamp(s).
Press the switches on either side of
the dome lamp to turn on the
lamps.
Lights
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Examples of acceptable condensation are:
•Presence of thin mist (no streaks, drip marks or droplets)
•Fine mist covers less than 50% of the lens
Examples of unacceptable moisture (usually caused by a lamp water
leak) are:
•Water puddle inside the lamp
•Large water droplets, drip marks or streaks present on the interior of
the lens
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
Using the right bulbs
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized “D.O.T.” for North America and an
“E” for Europe to ensure lamp performance, light brightness and pattern
and safe visibility. The correct bulbs will not damage the lamp assembly
or void the lamp assembly warranty and will provide quality bulb burn
time.
Function Number of bulbsTrade
number
* Headlamp high beam 2 H7
* Headlamp low beam 2H11LL
(D3S [HID]
optional)
* Front park/turn signal lamp 23457AK
(amber)
* Front supplemental park
lamp4 168 NA
* Rear sidemarker lamp N/A LED
* Stop/tail lamp N/A LED
Rear turn signal lamp 2 HPC24A
* Supplemental tail lamp N/A LED
Backup lamp 2 921
License plate lamp 2 C5WL
High-mount brake lamp 1 921
Fog lamp 2 H11
Lights
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Function Number of bulbsTrade
number
Front map lamp 2 12V6W
Rear dome/reading lamp 6 578
Glove box lamp 1 194
Visor vanity lamp - Slide on
Rail system (SOR)2 37 or 14V1CP
Puddle lamp 2 W5W
Luggage compartment lamp 1 578
All replacement bulbs are clear in color except where noted.
To replace all instrument panel lights - see your authorized dealer.
* To replace these lamps - see your authorized dealer.
Replacing interior bulbs
Check the operation of all bulbs frequently.
Replacing exterior bulbs
Check the operation of all the bulbs frequently.
Replacing headlamp bulbs
For bulb replacement, see your authorized dealer.
Replacing front parking lamp/turn signal bulbs
For bulb replacement, see your authorized dealer.
Replacing front side marker bulbs
For bulb replacement, see your authorized dealer.
Replacing stop/tail/turn and side marker bulbs
Your vehicle is equipped with a rear lamp that has a stop/tail/turn and
side marker lamp module containing integral multiple light emitting
diodes (LED). If one or more LEDs burn out, the complete lamp module
has to be replaced. See your authorized dealer for the replacement lamp.
Replacing rear turn signal bulbs
1. Make sure the headlamp switch is in the off position and open the
trunk.
2. Lift out trunk floor carpeting panel to access a luggage scuff plate
(hard molding) shingles and a trunk side panel (dark grey, soft
wheelhouse side trim panel) at the lamp area.
Lights
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Types of garage door openers (rolling code and fixed code)
The Car2UHome Automation System may be programmed to operate
rolling code and fixed code garage door openers.
•Rolling code garage door openers were produced after 1996 and are
code protected. Rolling code means the coded signal is changed every
time your remote control garage door opener is used.
•Fixed code garage door openers were produced prior to 1996. Fixed
code uses the same coded signal every time. It is manually
programmed by setting DIP switches for a unique personal code.
If you do not know if your garage
door opener is a rolling code or
fixed code device, open your garage
door opener’s remote control battery
cover. If a panel of DIP switches is
present your garage door opener is
a fixed code device. If not, your
garage door opener is a rolling code
device.
Note:Programming the Car2Usystem to a community gate will require
a unique set of instructions depending on the gate system model.
Contact the Car2Uhelp line at 1-866-572-2728 to program your Car2U
system.
Note:Accidentally entering the program mode may override previously
programmed buttons. This can happen by pressing and releasing the
outer two buttons, or all three buttons, simultaneously. If this happens,
do not press any button until the module times out after approximately
2.5 seconds and resets to normal mode. When time-out occurs, all three
LEDs will flash rapidly for a few seconds then turn off. Any settings
should remain as previously set.
Rolling code programming
Note:Programming the rolling code garage door opener involves
time-sensitive actions. Read the entire procedure prior to beginning so
you will know which actions are time-sensitive. If you do not follow the
time-sensitive actions, the device will time out and you will have to
repeat the procedure.
Note:Do not program the Car2Usystem with the vehicle in the garage.
12
34
5
6789
1
01
1
1
2
C
TS
206-12 T
124
O
N
Driver Controls
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8. Turn the ignition from the 1 (off) position to the 3 (on) position. Keep
the ignition in the 3 (on) position for at least six seconds.
9. Remove the newly programmedcoded keyfrom the ignition.
If the key has been successfully programmed it will start the vehicle’s
engine and will operate the remote entry system (if the new key is an
integrated keyhead transmitter). The theft indicator light will illuminate
for three seconds and then go out to indicate successful programming.
If the key was not successfully programmed, it will not start your
vehicle’s engine and/or will not operate the remote entry features. The
theft indicator light may flash on and off. Wait 20 seconds and you may
repeat Steps 1 through 8. If failure repeats, bring your vehicle to your
authorized dealer to have the new key(s) programmed.
To program additional new unprogrammed key(s), wait 20 seconds and
then repeat this procedure from Step 1.
PERIMETER ALARM SYSTEM
The perimeter anti-theft system will help protect your vehicle from
unauthorized entry.
If there is any potential perimeter anti-theft problem with your vehicle,
ensureALL integrated keyhead transmittersare brought to the
authorized dealer to aid in troubleshooting.
Arming the system
When armed, this system will respond if unauthorized entry is
attempted. When unauthorized entry occurs, the system will flash the
turn signal lamps and will sound the horn.
The system is ready to arm whenever the key is in the 1(off) position, or
is removed from the ignition. Either of the following actions will prearm
the alarm system:
•Press the
control on the remote entry transmitter portion of your
Integrated Keyhead Transmitter.
When you press the lock control twice within three seconds on the
remote entry transmitter portion of your IKT, the horn will chirp once
to let you know that all doors, the hood and the trunk are closed. If
any of these are not closed, the horn will chirp twice to warn you that
a door, the hood or the trunk is still open.
Locks and Security
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