ADVANCETRACSTABILITY ENHANCEMENT SYSTEM
Your vehicle is equipped with the AdvanceTracsystem. The
AdvanceTracsystem provides the following stability enhancement
features for certain driving situations:
•Traction control system (TCS), which functions to help avoid
drive-wheel spin and loss of traction.
•Electronic stability control (ESC), which functions to help avoid skids
or lateral slides
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and/or wheel/tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTracsystem. In addition, installing any stereo
loudspeakers may interfere with and adversely affect the AdvanceTrac
system. Install any aftermarket stereo loudspeaker as far as possible from
the front center console, the tunnel, and the front seats in order to
minimize the risk of interfering with the AdvanceTracsensors. Reducing
the effectiveness of the AdvanceTracsystem could lead to an increased
risk of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracsystem is an indication that at least
some of the tires have exceeded their ability to grip the road; this
could reduce the operator’s ability to control the vehicle potentially
resulting in a loss of vehicle control, vehicle rollover, personal injury
and death. If your AdvanceTracsystem activates, SLOW DOWN.
WARNING:If a failure has been detected within the
AdvanceTracsystem, the stability control light will illuminate
steadily, and you may hear a chime. If equipped with a message center,
the vehicle will also indicate a failure with the brake system, have the
system serviced by an authorized dealer immediately.
The AdvanceTracsystem automatically enables each time the engine is
started. All features of the AdvanceTracsystem (TCS and ESC) are
active and monitor the vehicle from start-up. However, the system will
only intervene if the driving situation requires it.
Driving
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
37 10A Humidity sensor fan
38 20A Subwoofer amplifier
39 20A Radio
40 20A Not used (spare)
41 15A Automatic dimming mirror, Moon roof,
Compass, Front windows
42 10A Electronic stability control, Adaptive
headlamps
43 10A Rain sensor
44 10A Fuel diode/Powertrain control module
45 5A Heated backlight and blower relay coil,
Wiper washer
46 7.5A Occupant classification sensor (OCS)
module, Passenger airbag off lamp
47 30A Circuit
BreakerRear windows
48 — Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the power distribution box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
Roadside Emergencies
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
16 — Not used
17 10A** HEV high voltage battery module
18 — Not used
19 — Not used
20 20A* THX Radio
21 20A* THX Radio
22 20A* Console power point
23 10A** Powertrain control module/
Transmission control module
keep-alive power, Canister vent
24 — Not used
25 — Not used
26 15A** Left headlamp (aux relay 1 power)
27 15A** Right headlamp (aux relay 2 power)
28 60A* Cooling fan motor
29 20A* Front power point
30 30A* Fuel relay (relay 43 power)
31 30A* Passenger power seat
32 30A* Driver power seat
33 20A* Moon roof
34 — Not used
35 40A* Front A/C blower motor (aux relay 3
power)
36 1A diode Fuel pump
37 5A** Vacuum pump monitoring
38 10A** Heated side mirrors
39 10A** Transmission control module
40 10A** Powertrain control module
41 G8VA relay Backup lamps
42 G8VA relay Heater pump
43 G8VA relay Fuel pump
Roadside Emergencies
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You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in theGetting the services
you needsection, you may be eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
Customer Assistance
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WAXING
•Wash the vehicle first.
•Use a quality wax that does not contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will “gray” or stain the parts over time.
PAINT CHIPS
Your authorized dealer has touch-up paint to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jamb) to
your authorized dealer to ensure you get the correct color.
•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clear coat paint
finish. In order to maintain their shine:
•Clean weekly with MotorcraftWheel and Tire Cleaner, which is
available from your authorized dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Industrial-strength (heavy-duty) cleaners, or
cleaning chemicals, in combination with brush agitation to remove
brake dust and dirt, could wear away the clear coat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use MotorcraftBug and Tar Remover ,
available from your authorized dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
Cleaning
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LINCOLN CUSTOM ACCESSORIES FOR YOUR VEHICLE
A wide selection of Lincoln Custom Accessories are available for your
vehicle through your local Lincoln or Ford of Canada dealer. These
quality accessories have been specifically engineered to fulfill your
automotive needs; they are custom designed to complement the style
and aerodynamic appearance of your vehicle. In addition, each accessory
is made from high quality materials and meets or exceeds Lincoln’s
rigorous engineering and safety specifications. Ford Motor Company will
repair or replace any properly dealer-installed Lincoln Custom
Accessories found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessories. The accessories will be warranted
for whichever provides you the greatest benefit:
•12 months or 12,000 miles (20,000 km) (whichever occurs first), or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
Following is a list of several Lincoln Custom Accessories. Not all
accessories are available for all models. To find out what accessories are
available for your vehicle, please contact your dealer or visit our online
store at:www.lincolnaccessories.com(U.S. only).
Exterior style
•Hood deflector•Splash guards
•Side window deflectors•Wheels
•Moon roof deflector
Interior style
•All-weather floor mats•Rear seat entertainment*
•Premium carpeted floor mats•Lighted door sill plates
•Ambient lighting
Lifestyle
•Ash cup / smoker’s package•Roof racks and carriers*
•Navigation*•Cargo net
•Cargo organization and management
Accessories
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J
Jack ............................................259
positioning ...............................259
storage .....................................259
Jump-starting your vehicle ......266
K
Keyless entry system
autolock ...................................116
keypad .....................................126
locking and unlocking doors ..127
programming entry code .......126
Keys ...................................110, 128
positions of the ignition .........221
L
Lamps
autolamp system .......................76
bulb replacement
specifications chart ..................82
daytime running light ...............78
fog lamps ...................................77
headlamps .................................75
headlamps, flash to pass ..........77
instrument panel, dimming .....78
interior lamps .....................80, 83
replacing bulbs .........................83
LATCH anchors .........................185
Lights, warning and indicator ....18
anti-lock brakes (ABS) ..........227
Load limits .................................213
Locks
autolock ...................................116
childproof ................................119
doors ........................................115
Lubricant specifications ...........316
Lug nuts ....................................265Lumbar support, seats .............137
M
Message center ...........................35
system check button ................44
warning messages .....................45
Mirrors ...................................95–96
automatic dimming rearview
mirror ........................................95
heated ..................................69, 96
programmable memory ..........123
side view mirrors (power) .......96
Moon roof ..................................100
Motorcraftparts ..............286, 315
MyKey ........................................111
N
Navigation system .......................65
O
Octane rating ............................304
Oil (see Engine oil) ..................291
P
Parental MyKey
programming .............................111
Parking brake ............................228
Parts
(see Motorcraftparts) ...........315
Passenger Occupant
Classification Sensor .................146
Power distribution box
(see Fuses) ...............................255
Power door locks ......................115
Power mirrors .............................96
Index
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