2012 LINCOLN MKZ HYBRID lock

FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 30 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Genuine Ford and MotorcraftParts.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
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Owners Guide, 1st Printing
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Engine oil/coolant change intervals
Engine oilAs indicated by the message center (can be
up to one year or 10,000 miles [16,000 km])
Engine coolant and
motor/electronics
coolant, initial change6 years or 100,000 miles (160,000 km)
(whichever comes first)
Engine coolant and
motor/electronics
coolant, after initial
changeEvery 3 years or 50,000 miles (80,000 km)
Check every month
Engine oil level
Function of all interior and exterior lights
Tires for wear and proper pressure, including spare
Windshield washer fluid level
Check every six months
Battery connections; clean if necessary
Body and door drain holes for obstructions; clean if necessary
Cooling system fluid level and coolant strength
Door weatherstrips for wear; lubricate if necessary
Hinges/latches/outside locks for proper operation; lubricate if necessary
Parking brake for proper operation
Safety belts and seat latches for wear and function
Safety warning lamps (brake, ABS, airbag, safety belt) for operation
Washer spray/wiper operation; clean or replace blades as necessary
Scheduled Maintenance
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A
Accessory delay ..........................95
AdvanceTrac ..............................229
Airbag supplemental restraint
system ................159–160, 169, 172
and child safety seats ............161
description ..............160, 169, 172
disposal ....................................175
driver airbag ....160, 162, 170, 173
indicator light .........168, 171, 175
operation .........160, 162, 170, 173
passenger airbag ............160, 162,
170, 173
side airbag ...............................169
Air cleaner filter ...............313, 315
Air conditioning ....................66, 69
Ambient mood/lighting ...............81
AM/FM .........................................50
Anti-lock brake system
(see Brakes) ......................226–227
Anti-theft system ..............127, 130
arming the system ..........128, 130
disarming a triggered
system .....................................131
Audio system (see Radio) .........50
Automatic transaxle
fluid, adding ............................312
fluid, checking ........................312
Automatic transmission
driving an automatic
overdrive .................................235
fluid, refill capacities ..............316
fluid, specification ..................316
Auxiliary input jack (Line in) ....58
Axle
lubricant specifications ..........316
refill capacities ........................316B
Battery .......................................293
acid, treating emergencies .....293
jumping a disabled battery ....266
maintenance-free ....................293
replacement, specifications ...315
servicing ..................................293
Belt-Minder.............................154
Blind Spot Information
System .......................................242
Blind spot mirror ......................241
Booster seats .............................190
Brakes ........................................226
anti-lock ...........................226–227
anti-lock brake system (ABS)
warning light ...........................227
fluid, checking and adding ....312
fluid, refill capacities ..............316
fluid, specifications .................316
lubricant specifications ..........316
parking ....................................228
shift interlock ..........................234
Break-in period .............................5
Bulbs ............................................81
C
Capacities for refilling fluids ....316
Car2UHome Automation
System .......................................102
CD ................................................50
Cell phone use ............................15
Changing a tire .........................259
Child safety seats ......................181
attaching with tether straps ..188
in front seat ............................182
in rear seat ..............................182
Index
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Owners Guide, 1st Printing
USA(fus)

LATCH .....................................185
recommendations ...................178
Child safety seats - booster
seats ...........................................190
Cleaning your vehicle
engine compartment ..............281
instrument panel ....................283
interior .....................................284
plastic parts ............................282
washing ....................................280
waxing .....................................281
wheels ......................................281
wiper blades ............................283
Climate control (see Air
conditioning or Heating) ......66, 69
Clock ............................................51
Clock adjust
AM/FM .......................................51
AM/FM/CD/MP3 ........................51
Compass, electronic ....................90
calibration .................................91
set zone adjustment .................90
Console
overhead ....................................89
Controls
power seat ...............................135
steering column ........................99
Coolant
checking and adding ......296–297
refill capacities ................300, 316
specifications ..........................316
Cross Traffic Alert ....................242
Cruise control (see Speed
control) ........................................97
Cupholder(s) .............................144
Customer Assistance ................249
Ford Extended Service
Plan ..................................323, 326Getting assistance outside
the U.S. and Canada ..............276
Getting roadside assistance ...249
Getting the service you
need .........................................271
Ordering additional owner’s
literature .................................278
Utilizing the
Mediation/Arbitration
Program ...................................276
D
Daytime running lamps
(see Lamps) ................................78
Defrost
rear window and rearview
mirrors .......................................69
windshield .................................69
Dipstick
automatic transmission
fluid ..........................................312
engine oil .................................291
Driving under special
conditions ..................................236
through water .........................248
E
Electronic message center .........35
Emergencies, roadside
jump-starting ..........................266
running out of fuel .........265, 305
Emission control system ..........309
Engine ........................................318
cleaning ...................................281
idle speed control ...................293
lubrication specifications .......316
refill capacities ........................316
service points ..................289–290
Index
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Engine block heater .................224
Engine oil ..................................291
checking and adding ..............291
dipstick ....................................291
filter, specifications ........292, 315
recommendations ...................292
refill capacities ........................316
specifications ..........................316
Event data recording ..................13
Exhaust fumes ..........................224
F
Fleet MyKey programming ......111
Floor mats .........................108–109
Fluid capacities .........................316
Fog lamps ....................................77
Fuel ............................................301
calculating fuel
economy ............................37, 307
cap ...........................................303
capacity ...................................316
choosing the right fuel ...........304
detergent in fuel .....................305
filler funnel .............................305
filling your vehicle
with fuel ..................301, 303, 307
filter, specifications ........300, 315
fuel pump shut-off ..................251
improving fuel economy ........307
octane rating ...................304, 318
quality ......................................305
running out of fuel .........265, 305
safety information relating to
automotive fuels .....................301
Fuses ..................................251–252
G
Garage door opener ..................102Gas cap (see Fuel cap) ............303
Gas mileage
(see Fuel economy) .................307
Gauges .........................................25
H
Hazard flashers .........................250
Headlamps ...................................75
aiming ..................................78–79
autolamp system .......................76
bulb specifications ....................82
daytime running lights .............78
flash to pass ..............................77
high beam .................................77
replacing bulbs .........................83
turning on and off ....................75
Heating
heating and air conditioning
system .................................66, 69
Hood ..........................................288
I
Ignition ...............................221, 318
Illuminated visor mirror .............89
Infant seats
(see Safety seats) .....................181
Inspection/maintenance (I/M)
testing ........................................311
Instrument panel
cleaning ...................................283
cluster ........................................18
lighting up panel and
interior .......................................78
Index
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2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

J
Jack ............................................259
positioning ...............................259
storage .....................................259
Jump-starting your vehicle ......266
K
Keyless entry system
autolock ...................................116
keypad .....................................126
locking and unlocking doors ..127
programming entry code .......126
Keys ...................................110, 128
positions of the ignition .........221
L
Lamps
autolamp system .......................76
bulb replacement
specifications chart ..................82
daytime running light ...............78
fog lamps ...................................77
headlamps .................................75
headlamps, flash to pass ..........77
instrument panel, dimming .....78
interior lamps .....................80, 83
replacing bulbs .........................83
LATCH anchors .........................185
Lights, warning and indicator ....18
anti-lock brakes (ABS) ..........227
Load limits .................................213
Locks
autolock ...................................116
childproof ................................119
doors ........................................115
Lubricant specifications ...........316
Lug nuts ....................................265Lumbar support, seats .............137
M
Message center ...........................35
system check button ................44
warning messages .....................45
Mirrors ...................................95–96
automatic dimming rearview
mirror ........................................95
heated ..................................69, 96
programmable memory ..........123
side view mirrors (power) .......96
Moon roof ..................................100
Motorcraftparts ..............286, 315
MyKey ........................................111
N
Navigation system .......................65
O
Octane rating ............................304
Oil (see Engine oil) ..................291
P
Parental MyKey
programming .............................111
Parking brake ............................228
Parts
(see Motorcraftparts) ...........315
Passenger Occupant
Classification Sensor .................146
Power distribution box
(see Fuses) ...............................255
Power door locks ......................115
Power mirrors .............................96
Index
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2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)

Power point .................................92
Power steering ..................232–233
Power Windows ...........................93
Power windows
opening using remote
entry system .....................94, 122
R
Radio ............................................50
6-CD in dash .............................50
Rear-view camera system .........239
Recommendations for
attaching safety restraints for
children ......................................178
Relays ................................251, 258
Remote entry system ...............121
illuminated entry ....................125
locking/unlocking
doors ................................121–122
opening the trunk ...................123
opening the windows .......94, 122
panic alarm .............................122
replacement/additional
transmitters .............................124
replacing the batteries ...........124
Reverse sensing system ...........237
Roadside assistance ..................249
S
Safety belts (see Safety
restraints) ..................148–151, 153
Safety defects, reporting ..........279
Safety restraints ........148–151, 153
Belt-Minder...........................154
extension assembly ................153
for adults .........................149–151for children .............................176
Occupant Classification
Sensor ......................................146
warning light and chime ........154
Safety restraints - LATCH
anchors ......................................185
Safety seats for children ..........181
Safety Compliance
Certification Label ....................319
Satellite Radio .............................50
Satellite Radio Information ........62
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............333
Seats ..........................................133
child safety seats ....................181
climate control ..................69, 140
easy access/easyout feature ..141
front seats ...............................138
memory seat ...................123, 137
SecuriCode keyless entry
system ........................................126
SecuriLock passive anti-theft
system ........................................127
Servicing your vehicle ..............287
Setting the clock .........................51
Side air curtain .........................172
SOS Post Crash Alert ...............175
Spark plugs,
specifications .....................315, 318
Specification chart,
lubricants ...................................316
Speed control ..............................97
Starting your vehicle ........221–223
jump starting ..........................266
Index
348
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
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Steering
speed sensitive .......................233
Steering wheel
controls ......................................99
tilting .........................................88
Stereo
6-CD in dash .............................50
CD-MP3 .....................................50
SYNC..........................................65
T
Tilt steering wheel ......................88
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....209
Tires ...........................194–195, 259
alignment ................................203
care ..........................................198
changing ..................................259
checking the pressure ............198
inflating ...................................196
label .........................................208
replacing ..................................200
rotating ....................................203
safety practices .......................202
sidewall information ...............204
snow tires and chains ............213
spare tire .................................260
terminology .............................195
tire grades ...............................195
treadwear ........................194, 199
Towing .......................................219
recreational towing .................220
trailer towing ..........................219
wrecker ....................................269
Transmission .............................235brake-shift interlock (BSI) ....234
fluid, checking and adding
(automatic) .............................312
fluid, refill capacities ..............316
lubricant specifications ..........316
Trunk .........................................119
remote release ................109, 123
Turn signal ..................................80
U
Universal garage door opener ..102
USB port ......................................60
V
Vehicle Identification Number
(VIN) ..........................................319
Vehicle loading ..........................213
Ventilating your vehicle ...........224
W
Warning lights (see Lights) .......18
Washer fluid ..............................290
Water, Driving through .............248
Windows
opening using remote
entry system .....................94, 122
power .........................................93
Windshield washer fluid and
wipers ..........................................87
checking and adding fluid .....290
replacing wiper blades ...........290
Wrecker towing .........................269
Index
349
2012 MKZ Hybrid(hkz)
Owners Guide, 1st Printing
USA(fus)