Seating and Safety Restraints 119
Seating 119
Personal Safety System™ 131
Safety belt system 134
Airbags 146
Child restraints 161
Tires, Wheels and Loading 178
Tire information 180
Tire inflation 183
Tire Pressure Monitoring System (TPMS) 195
Vehicle loading 199
Trailer towing 206
Recreational towing 209
Driving 211
Starting 211
Brakes 217
AdvanceTrac219
Transmission operation 227
Reverse sensing system 231
Rear-view camera system 233
Roadside Emergencies 254
Getting roadside assistance 254
Hazard flasher control 255
Fuel pump shut-off 256
Fuses and relays 256
Changing tires 265
Wheel lug nut torque 271
Jump starting 272
Wrecker towing 276
Customer Assistance 278
Reporting safety defects (U.S. only) 285
Reporting safety defects (Canada only) 285
Table of Contents
2
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
254
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
Note:Inspect the wheel pilot hole
(1) and mounting surface prior to
installation. Remove any visible
corrosion or loose particles.
RUNNING OUT OF FUEL
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, seeRunning out of fuelin theMaintenance and
Specificationschapter for proper fuel filling method using a portable
fuel container and the included fuel filler funnel.Do notinsert the
nozzle of portable fuel containers or any type of aftermarket funnels into
the Easy Fuel“no cap” fuel system as it can be damaged. You must use
the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuelsystem. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
JUMP STARTING
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Roadside Emergencies
272
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This operation is
considered normal and will not affect function or durability of the
transmission. Over time, the adaptive learning process will fully update
transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
Roadside Emergencies
273
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor/fuel injection system.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
+–
+–
2
3
14
Roadside Emergencies
274
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
+–
+–
DA
B
C
4D1
2
3
Roadside Emergencies
275
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
FORD ESP EXTENDED SERVICE PLANS (U.S. ONLY)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
protection beyond the New Vehicle Limited Warranty coverage.
Up to 500+ Covered Vehicle Components
There are four, new-vehicle Extended Service Plans with different levels
of coverage. Ask your dealer for details.
PremiumCare –Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered!
ExtraCare –Covers 113 components, and includes many high-tech
items.
BaseCare –Covers 84 components.
PowertrainCare –Covers 29 critical components.
Ford ESP is honored by all Ford and Lincoln Dealers in the U.S.
and CanadaIt’s the only extended service plan authorized and backed
by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go.
•Factory-trained technicians.
•Ford Authorized Parts used with every covered repair.
Rental car reimbursement
If your vehicle is kept overnight for covered repairs,you are
eligible for rental car coverage, including Bumper-to-Bumper warranty
repairs, or manufacturer’s recalls.
Transferable coverage
If you sell your vehicle before your Ford ESP coverage expires, you can
transfer any remaining coverage to the new owner. Whenever you’re
ready to sell your car, prospective buyers may feel better about taking a
risk on your used vehicle. Ford ESP may add resale value!
Plus,exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and battery jump starts.
•Out-of-fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Ford Extended Service Plan
335
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)
Child safety seats - booster
seats ...........................................174
Cleaning your vehicle
engine compartment ..............287
instrument panel ....................289
interior .....................................290
plastic parts ............................288
safety belts ..............................290
washing ....................................286
waxing .....................................286
wheels ......................................287
wiper blades ............................288
Climate control (see Air
conditioning or Heating) ............40
Collision Warning System .........236
Console ........................................63
overhead ....................................62
Controls
power seat ...............................121
steering column ........................78
Convertible
cleaning ...................................289
Coolant
checking and adding ..............303
refill capacities ................306, 327
specifications ..........................327
Cross Traffic Alert ....................241
Cruise control
(see Speed control) ....................68
Cupholder(s) .............................129
Customer Assistance ................254
Ford Extended Service
Plan ..................................335, 338
Getting assistance outside
the U.S. and Canada ..............282
Getting roadside
assistance ................................254Getting the service you
need .........................................278
Ordering additional owner’s
literature .................................284
Utilizing the
Mediation/Arbitration
Program ...................................282
D
Daytime running lamps
(see Lamps) ................................47
Dipstick
automatic transmission
fluid ..........................................321
engine oil .................................297
Driving under special
conditions ..................230, 248, 251
sand .........................................250
snow and ice ...........................252
through water .................250, 253
E
Electronic message
center ...........................................18
Emergencies, roadside
jump-starting ..........................272
running out of fuel .........272, 313
Emission control system ..........317
Engine ........................................330
cleaning ...................................287
coolant .....................................303
fail-safe cooling .......................307
idle speed control ...................301
lubrication specifications .......327
refill capacities ........................327
service points ..................295–296
Index
359
2012 MKX(mkx)
Owners Guide, 1st Printing
USA(fus)