Condition Potential Causes
No MyKey
function•An admin intelligent access key is present.
•No MyKeysare programmed to the vehicle.
Refer toCreate a MyKeysection.
•Vehicle has been started using a non
Ford-approved remote start system (as an admin
key) then a MyKeyis inserted without restarting
the engine.
MyKey
programmed
total includes
one additional
key•Unknown key has been programmed to the
vehicle as a MyKey.
•Vehicle is equipped with a non Ford-approved
remote start system. Refer toUsing MyKeywith
remote start systemssection.
Admin keys
programmed
total includes
one additional
key•Unknown key has been programmed to the
vehicle as admin key.
•Vehicle is equipped with a non Ford-approved
remote start system. Refer toUsing MyKeywith
remote start systemssection.
MyKeydistance
does not
accumulate•MyKeyis not being used by the intended user.
•MyKeysystem has been recently cleared.
•Vehicles has been remote started using a non
Ford-approved remote start system (as if an admin
key) then a MyKeyis inserted without recycling
the MyKeyin ignition.
POWER DOOR LOCKS
•Press the
control to unlock all
doors.
•Press the
control to lock all
doors.
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Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
The typical operating range for your transmitter is approximately 33 feet
(10 meters) unless equipped with remote start, which allows for greater
range performance. A decrease in operating range could be caused by:
•weather conditions,
•nearby radio towers,
•structures around the vehicle, or
•other vehicles parked next to your vehicle.
The transmitter allows you to:
•remotely unlock the vehicle doors
.
•remotely lock all the vehicle doors
.
•remotely open the power liftgate
.
•remotely start/stop the vehicle
. Refer toRemote startlater in this
section.
•activate the personal alarm
.
•arm and disarm the perimeter anti-theft system.
•operate the illuminated entry feature.
•activate the global opening windows feature (if equipped).
Refer toIntelligent accessin this section for more features.
The remote entry lock/unlock feature operates in any ignition position
except while the vehicle is in the start position. The panic feature
operates with the ignition off.
If there are problems with the remote entry system, make sure to take
ALL intelligent access keyswith you to the authorized dealer in order
to aid in troubleshooting the problem.
Intelligent access
Your intelligent access system uses a radio frequency (RF) signal to
communicate with your vehicle and authorize your vehicle to unlock
when commanded (either by touching the inside of the driver or front
passenger exterior door handle, by activating the exterior power liftgate
button, or a button on the transmitter itself). If excessive RF
interference is present in the area, or if your transmitter battery is low, it
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may be necessary to mechanically unlock your door. The mechanical key
blade in your IA key can be used to open the driver’s door in this
situation (refer toIntelligent access keyin this chapter for more
information on the location and use of the mechanical key blade).
Your vehicle will allow you to unlock and enter your vehicle without
actively using a key or transmitter. You can use the intelligent access
feature at the front doors or at the liftgate. You can activate the
intelligent access feature as long as you have one of your IA keys within
range of the front doors or the liftgate.
Activating intelligent access at the front doors:If your IA key is
within 3 feet (1 meter) of the front doors you can activate your
intelligent access system by pulling a front exterior door handle. The
door(s) will automatically unlock and the door can be opened.
To lock the doors, press and hold for half a second the lock area on
either front door handle (black button on chrome handled doors or the
small bump on painted door handles).
Activating intelligent access at the liftgate:If your IA key is within
3 feet (1 meter) of the liftgate, you can activate your intelligent access
system by pressing the exterior liftgate release button on the top of the
liftgate pull-cup handle. The liftgate will release and open.
Push button start:The push button start system allows you to start
your vehicle without using a key. Refer toPush button start systemin
theDrivingchapter.
Unlocking the doors/two-stage unlock
Pressand release to unlock all the doors.
Note:The interior lamps and parking lamps will illuminate.
The remote entry system activates the illuminated entry feature; this
feature turns on the lamps for 25 seconds or until the ignition is turned
on.
The battery saver feature will turn off the interior lamps 10 minutes after
the ignition is turned off.
If two-stage unlocking is enabled:
1. Press
and release to unlock the driver’s door.
Note:The interior lamps and parking lamps will illuminate.
2. Press
and release again within three seconds to unlock all the
doors.
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Two-stage unlocking may be disabled or enabled by simultaneously
pressing the
andcontrols on the transmitter for four seconds
(disabling two stage unlock allows all vehicle doors to unlock
simultaneously). The parking lamps will illuminate twice to indicate that
two-stage unlock was enabled or disabled. The unlocking mode will be
applied to remote entry, keyless entry and intelligent access.
Two-stage unlocking may also be disabled or enabled through the
message center if this is an available message center option or by your
authorized dealer. Refer toMessage centerin theInstrument Cluster
chapter.
When two-stage unlocking is disabled, intelligent access at the driver’s
door results in an unlock of all doors (not just the driver door).
Locking the doors
1. Pressand release to lock all the doors. The turn signal lamps will
illuminate.
2. Press
and release again within three seconds to confirm that all
the doors are closed.Note:The doors will lock again, the horn will chirp
and the turn lamps will illuminate if all the doors and liftgate are closed.
Note:If any door or the liftgate is not closed, or if the hood is not
closed on vehicles equipped with a perimeter alarm or remote start, the
horn will chirp twice and the lamps will not flash.
Car finder
Press
twice within three seconds. The horn will chirp and the turn
lamps will flash. It is recommended that this method be used to locate
your vehicle, rather than using the panic alarm.
Sounding a panic alarm
Press
to activate the alarm. Press again or turn the ignition to on to
deactivate.
Note:The panic alarm will only operate when the ignition is off.
Opening the power liftgate
Presstwice within three seconds to fully unlatch and open the
liftgate.
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The lights will not turn off if:
•they have been turned on with the dimmer control, or
•any door is open.
Illuminated exit
When all vehicle doors are closed and the ignition is turned off, the
interior dome lamps, parking lamps and puddle lamps (if equipped) will
illuminate.
The lights will turn off if all the doors remain closed and
•25 seconds elapse, or
•the start button is pressed.
Battery saver
The battery saver will shut off the lamps 10 minutes after the ignition
has been turned off.
•If the dome lamps were turned on using the panel dimmer control, the
battery saver will shut them off 10 minutes after the ignition has been
turned off.
•If the courtesy lamps were turned on because one of the vehicle doors
or the trunk was opened, the battery saver will shut them off
10 minutes after the ignition has been turned off.
•The battery saver will shut off the headlamps 10 minutes after the
ignition has been turned off.
Accessory mode battery saver for intelligent access keys
If you shut off the engine and leave the ignition in the on or accessory
mode, the ignition will shut off after 30 minutes.
Remote start
The remote start feature allows you to start the engine from outside the
vehicle. If your transmitter has a
icon, you have remote start. The
remote start feature has an extended operating range which allows you
to remote start your vehicle from a farther distance from your vehicle.
All the buttons have this increased range performance capability when
equipped with remote start.
Vehicles with automatic climate control can be configured to operate
when the vehicle is started. Refer toRemote start climate operationin
theClimate Controlschapter for more information and also refer to
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Message centerin theInstrument Clusterchapter to learn how to
enable different climate options. A manual climate control system will
run at the setting it was set to when the vehicle was last turned off.
To help make the vehicle as comfortable as possible, the engine idle can
be increased during a remote start. You can enable or disable engine idle
increase by selecting Remote Start Quiet in the message center. Refer to
Message centerin theInstrument Clusterchapter.
Many states and provinces have restrictions for the use of remote start.
Check your local and state or provincial laws for specific requirements
regarding remote start systems.
Note:Do not use remote start if your vehicle is low on fuel.
WARNING:To avoid exhaust fumes, do not use remote start if
your vehicle is parked indoors or areas that are not well
ventilated.
The remote start system will not work if:
•The ignition is on.
•The alarm system is triggered.
•The feature has been disabled.
•The hood is not closed.
•Two remote vehicle starts have already been attempted within the last
hour.
•The vehicle is not in P (Park).
•The vehicle battery voltage is too low.
Starting the engine with remote start
The remote start label on your transmitter details the engine starting
procedure. To start the engine using remote start:
Note:Each button press must be done within three seconds of each
other. If this sequence is not followed, the vehicle will not remote start
and the horn will not chirp.
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1. Pressto lock all the doors.
2. Press
two times. The exterior
lamps will flash twice.
If for some reason, the system fails to start, the horn will chirp.
Note:If the vehicle has been remote started, you must press the
START/STOP button on the instrument panel once while applying the
brake pedal before driving the vehicle.
The power windows will be inhibited during the remote start and the
radio will not turn on.
The parking lamps will remain on and the engine will run for 5, 10, or
15 minutes, depending on how you programmed the system. To select
the duration of the remote start system refer toMessage centerin the
Instrument Clusterchapter.
Extending the engine run time
To keep the engine running for another remote start duration, repeat
Steps 1 and 2 with the engine still running. If you programmed the
duration to last 10 minutes, the second 10 minutes will begin
immediately so that, for example, if the vehicle had been running from
the first remote start for five minutes, the engine will continue to run for
a total of 15 minutes. You can only extend the remote start once.
If the vehicle is remote started then remote stopped, wait at least five
seconds before remote starting a second time.
The ignition must be turned on and then back off or allow one hour to
pass before using remote start again if additional remote starts are
desired.
Turning the engine off after using remote start
•Press
one time. The parking lamps will turn off.
You may have to be closer to the vehicle than when starting due to
ground reflection and the added noise of the running engine.
You can disable or enable the remote start system through the message
center. Refer toMessage centerin theInstrument Clusterchapter.
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SECURILOCKPASSIVE ANTI-THEFT SYSTEM
SecuriLockpassive anti-theft system is an engine immobilization
system. This system is designed to help prevent the engine from being
started unless anintelligent access key programmed to your vehicle
is used. The use of the wrong type of coded key may lead to a “no-start”
condition. The message center will display:STARTING SYSTEM
FAULT.
Your vehicle comes with two intelligent access keys; additional units may
be purchased from your authorized dealer. The authorized dealer can
program these to your vehicle or you can program then yourself. Refer to
Programming spare intelligent access keysfor instructions on how to
program the coded key.
Note:The SecuriLockpassive anti-theft system is not compatible with
non-Ford aftermarket remote start systems. Use of these systems may
result in vehicle starting problems and a loss of security protection.
Note:Large metallic objects, electronic devices that are used to
purchase gasoline or similar items, or a second coded key on the same
key chain may cause vehicle starting issues. You need to prevent these
objects from touching the coded key while starting the engine. These
objects will not cause damage to the coded key, but may cause a
momentary issue if they are too close to the key when starting the
engine. If a problem occurs, turn the ignition off, remove all objects on
the key chain away from the coded key and restart the engine.
Note: Do not leave a duplicate coded key in the vehicle. Always
take your keys and lock all doors when leaving the vehicle.
Automatic arming
The vehicle is armed immediately after turning the ignition off.
Automatic disarming
Switching the ignition on with acoded keydisarms the vehicle.
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