Using voice commands with the touchscreen options
Your voice system has a special dual mode feature which allows you to
switch between using voice commands and the touchscreen. The most
common place this is available is with your navigation feature (if
equipped). During a navigation voice session, you will notice that some
of the buttons on the screen are outlined in blue and some are not.
The buttons on the screen that are outlined in blue are both voice
commands and can be selected during a voice session. The buttons that
are not outlined in blue can’t be used as voice commands and if they are
touched during a voice session will cancel the voice session. Some
examples are as follows:
•If you press
and say, “Navigation”, after the system confirms the
command and prompts you again, say, “Destination”. The system will
change to the destination screen.
•If you say, “Intersection”, then the system will change the screen to
the intersection screen where “Street”, “City” and “State” are outlined
in blue. You are able to switch between fields by touching the buttons
or by saying, “Enter first street” or “Change city”.
•If you say, “Street Address” the screen will change to the street
address screen and then “Enter City”, where State, City, Street and
Number are outlined in blue indicating that you are able to switch
between the fields by touching the buttons or by saying commands
like “Enter Street”, “Change City”, or “Enter House Number”.
•If you are in the process of entering a destination by voice and your
vehicle comes to a stop, (for example, stopping at a red light), the key
board will appear on the screen. If you make more than three
consecutive button presses, (for example, spelling a city), then the
voice session will be cancelled.
Voice recognition system overview
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HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
SIRIUSSATELLITE RADIO (IF ACTIVATED)
Press the lower left corner of the touchscreen and then select the
SIRIUS tab. You can then:
•Press and hold one of the memory preset areas (on the right side
of the screen). You will hear a brief mute and the sound will return
when the station is saved.
•Press ‘Direct’ Tune and enter the desired satellite channel number
via the on screen keypad.
•Press the SIRIUS button repeatedly to change SIRIUS modes
(SIRIUS 1, 2 or 3).
•Press ALERT to save the current song, artist, or team as a favorite
and the system will alert you when it plays again on any SIRIUS
channel.
•Select ‘Browse’ to view a list of all available stations. Scroll and
select the desired station. You can also lock or skip unwanted
channels or view the song/artist on other stations.
•Press ‘Scan’ for a brief sampling of channels.
•Select the ‘Replay’ soft key to replay audio on the current channel.
You can replay approximately 45 minutes of audio as long as you
have remained tuned to the current station. If you change stations,
the previous audio will be erased. While in replay mode, you can:
•Press and release
/to advance to the previous/next
song.
•Press and hold
/to advance to reverse or fast forward
in the current track.
•Press
/to play / pause the audio..
•Press ‘Replay’ again to return to live audio if you had been using
the replay feature to replay audio.
Media features
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•Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
You will hear an audio mute when there is a satellite radio signal
interference. Your display may show ACQUIRING...toindicatethe
interference.
Satellite radio electronic serial number (ESN):You will need your
ESN to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX).
To access your ESN, press the bottom left corner of the
touchscreen, then SIRIUS > Options > ESN.
Note:SIRIUSreserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Troubleshooting tips
Radio Display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault / SIRIUS
system failureInternal module or
system failure
present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel Channel no longer
available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Subscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
Media features
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PAIRING YOUR PHONE FOR THE FIRST TIME
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
The first thing you must do to use the phone features of SYNCis to
pair yourBluetoothenabled cellular phone with SYNC. This allows you
to use your phone in a hands-free manner.
1. Touch ‘Add Phone’ in the upper left corner of the touchscreen.
2. When prompted, select ‘Add’.
3. Select ‘Add Device’.
4. Ensure thatBluetoothis set to ON and that your cellular phone is in
the proper mode. (Refer to your cellular phone’s user guide for more
information).
5. When prompted by your phone, enter the six digit pass key provided
by SYNCon the screen.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit www.SyncMyRide.com
6. CONNECTED will appear in the display when the pairing is successful.
7. The system will ask you if you want to download your phone book.
MAKING A CALL
Once your phone is paired, you can make hands-free calls using SYNC.
1. Press
.
2. When prompted, say, “Call
number.
To end the call or exit phone mode,press and hold
.
Phone features
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Note:Certain smart phonesmaysupport transferring street
addresses when listed with phone book contact information. If this
feature is supported, you can then select and use these addresses
as destinations and also save them as favorites.
Call History:Select to access any previously dialed, received or missed
calls while yourBluetoothenabled phone has been connected to SYNC.
You can also choose to save any of these to your Favorites or Quick Dial.
Note:This is a phone dependent feature. If your phone doesn’t
support downloading call history viaBluetooth, SYNCwill keep
track of calls made with the SYNCsystem.
Messaging:Select to send text messages via your touchscreen system.
Refer toText messaginglater in this section.
Settings:Select to access various phone settings such asBluetooth
on/off, Manage your Phone Book and more. Refer toPhone Settings
later in this section.
PAIRING SUBSEQUENT PHONES
1. Press Menu > Settings > Phone > Bluetooth Devices > Add Device.
2. Ensure that Bluetooth is set to ON and that your cellular phone is in
the proper mode. (Refer to your cellular phone’s user guide for more
information).
3. When prompted by your phone, enter the six digit pass key provided
by SYNC on the screen.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit www.SyncMyRide.com
4. CONNECTED will appear in the display when the pairing is successful.
5. The system will ask you if you want to download your phone book.
Depending on your phone’s capability, you may be prompted with
additional options. For more information on your phone’s capability, refer
to your phone’s user guide and visit www.SyncMyRide.com
TEXT MESSAGING
SYNCnot only enables you to send and receive text messages via
Bluetooth, but SYNCwill read them to you aloud and also translate text
messaging acronyms such as “lol”. To access your text messaging menu:
Note:Downloading and sending text messages viaBluetoothare phone
dependent features.
Phone features
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Note:Certain features in text messaging are speed dependent and
cannot be completed when the vehicle is traveling at speeds over 5 mph
(8 km/h).
1. Touch the top left corner of the display to access the phone menu.
2. Select ‘Messaging’.
3. Select from the following options:
•Listen•Dial
•Send Text•View
•Delete•Delete all
•Download new
Note:SYNCdoes not download read text messages from your phone.
Composing a text message
Note:This is a speed dependent feature and cannot be completed when
the vehicle is traveling at speeds over 5 mph (8 km/h).
1. Touch the top left corner of the display to access the phone menu.
2. Press Messaging > Send Text.
3. Select from the following options:
•I’ll call you back in a few
minutes•I just left, I’ll be there soon.
•Can you give me a call?•I’m on my way.
•I’m running a few minutes late.•I’m ahead of schedule, so I’ll be
there early.
•I’m outside.•I’ll call you when I get there.
•Ok•Ye s
•No•Thanks
•Stuck in traffic•Call me later
•LOL
You can also select to ‘Edit text’ and use the system keyboard to create
your text message.
Note:Downloading and sending text messages viaBluetoothare a
phone dependent feature.
Phone features
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VEHICLE SETTINGS
Vehicle settings allow to you access and make adjustments to many
features (if available) such as:
•Ambient lighting
•Vehicle Health Report (if equipped, U.S. only): Refer toVehicle
Health Reportin theSYNCServices and Appschapter in this
supplement.
•Rear View Camera
•Enable Valet Mode
•Edit Door Keypad code
Ambient lighting (if equipped)
When activated, ambient lighting will illuminate footwells and cupholders
with a choice of colors. To access:
1. Press Menu > Vehicle > Ambient lighting.
2. Touch the desired color.
3. Use the scroll bar to increase/decrease the intensity.
To turn the feature on/off, simply press the power button (
).
Rearview camera (if equipped)
The rear-view camera provides a video image of the area behind the
vehicle.
1. Press Menu > Vehicle > Reverse camera.
2. Select from the following settings:
•Rear camera delay•Visual park aid alert
•Guideline
Valet mode
Valet mode allows you to lock the system so that none of your
information on the system can be accessed until it is unlocked with the
correct PIN.
1. Press Menu > Vehicle > Valet mode.
2. Select ‘Enable valet mode’.
3. When prompted, enter a four digit PIN.
Note:After you press to ‘Continue’ the system will be locked until the
correct PIN is entered again.
Menu features
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Note:If you are locked out and need to reset the PIN, you can enter
3681 and the system will unlock.
Changing your door keypad code (if equipped)
To change the keypad code for your keyless entry keypad system:
1. Press Menu > Vehicle > Edit door keypad code.
2. Enter your current factory code and, when prompted, enter the new
code you would like.
Active Park Assist (if equipped)
When activated, your system will display directions for you regarding the
active park assist process.
For complete information on this system, please refer toActive Park
Assistin theDrivingchapter of your Owner’s Guide.
SETTINGS
From this screen, you can access and adjust overall system settings,
voice features, as well as phone, navigation and wireless settings. Some
of these settings can also be accessed with regard to their specific modes
(i.e., phone, media).
System settings
1. Press Menu > Settings > System.
2. Select from the following:
•Language•Distance Units
•Temperature Units•System Prompt Volume
•Touchscreen beeps•Keyboard layout
Menu features
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