Troubleshooting tips
Radio Display Condition Possible action
ACQUIRING Radio requires more
than two seconds to
produce audio for the
selected channel.No action required. This
message should
disappear shortly.
SAT FAULT Internal module or
system failure present.If this message does not
clear within a short
period of time, or with
an ignition key cycle,
your receiver may have a
fault. See your
authorized dealer for
service.
INVALID CHANNEL Channel no longer
available.Tune to another channel
or choose another
preset.
UNSUBSCRIBED
CHANNELSubscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the channel,
or tune to another
channel.
NO SIGNAL Loss of signal from the
SIRIUS satellite or
SIRIUS tower to the
vehicle antenna.You are in a location that
is blocking the SIRIUS
signal (i.e., tunnel, under
an overpass, dense
foliage, etc.). The system
is working properly.
When you move into an
open area, the signal
should return.
UPDATING Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
CALL SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUS Satellite Radio.Call SIRIUSat
1–888–539–7474 to
re-activate or resolve
subscription issues.
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cursor controls advance to the next or previous station when accessing
the radio tuner in dual play mode (AM/FM/SR).
3.DISPLAY:Press to access the on-screen display of title track, chapter
and time elapsed.
4.RETURN:Press to return to the previous menu screen.
5.SETUP: Press to access the setup menu for each monitor. Refer to
Setup Menulater in this section for more information.
6.MON A/B:Press to select either monitor A or monitor B to be
controlled by the remote control.
7.VOL (Volume):When in Dual Play only, press to increase (
)or
decrease (
) the volume for the wired headphones for headrest media
sources only (DVD, USB port and auxiliary inputs). (Wireless headphone
volume is controlled with the rotary dial on the right ear piece.)
8.Fast Forward/Next:In DVD mode, press and hold for a quick
advance within the DVD. Press and release to advance to the next
chapter. In CD/MP3 mode, press to access the next track. When using a
flash/thumb drive, press to access the next track.
9.Play/Pause:Press to play or pause a DVD, disc or flash/thumb drive
track.
10.TITLE:Press to access the on-screen display of the root DVD disc
menu.
11.STOP:Press to stop the current DVD, disc or flash/thumb drive
track.
12.
/Speaker/Headphone(Single/Dual Play): Press to switch
between Single Play (same media playing through all speakers) and Dual
Play (headphone mode, the rear speakers are muted). You can also press
the 2 and 4 memory presets on the audio system at the same time to
perform the same function.
Note:Whenever either headrest system presses this button, both
systems will automatically go into dual play mode. In order to return to
single play mode, you must press this button on both headrest systems.
13.Numeric Keypad:Use the numeric controls to enter in a specific
CD/MP3 track or DVD chapter to be played.
14.C (Cancel):Press to cancel/clear the numeric input (i.e. chapter
number).
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Dual Play:Dual play is when the rear seat passengers choose to listen
to a different playing media than the front seat passengers. With the
DVD and rear seat controls turned on, the rear seat passengers may
choose to listen to: Monitor A, Monitor B, AM, FM1, FM2 SR1, SR2, SR3
(satellite radio, if equipped), Disc, Jukebox (if equipped), or SYNC(if
equipped). While the front speakers play the chosen selection for the
front audio system, the rear seat passengers can listen to another over
the headphones. The headphone icon will appear in the display
indicating that the headphones are active.
You can access dual play mode in any of the following ways:
•If your vehicle is equipped with a touchscreen system:
a.Ensure that the vehicle ignition is turned on. Inserting a DVD into
the system will automatically activate dual play mode.
b.Press the RADIO or MEDIA hard button. Select the ‘Rear Zone’ tab
on the touchscreen and select ‘On’ for the headphones and ‘Enabled’
for the rear controls. To return to single zone, select ‘Off’ for the
headphones.
•If your vehicle is equipped with a non-touchscreen system:
a.Press the headphone/speaker (
/) button on the remote
control or DVD system. Press again on both headrest systems to
return to single play mode.
b.Press the 2 and 4 memory presets on the radio at the same time.
Press again to return to single play mode.
Note:If the front seat passengers are listening to the radio, the rear seat
passengers can also listen to the radio; however, they will be limited to
listening to the same radio channel.
•Once you have entered Dual play mode, the Channel A or Channel B
controls on the headphones are now active. Both Channel A and
Channel B can be listened to on the wired headphones (not included)
or on the infrared (IR) wireless headphones.
•On the wireless headphones, select the Channel A or Channel B
buttons on each pair of wireless headphones.
•Press MEDIA to change the audio source for the Channel A or
Channel B headphones. (This information will display on the DVD
system screen).
Note:Channel B headphones can only listen to either the DVD media,
Monitor A or the DVD system auxiliary inputs. Channel A headphones
have access to all available media sources.
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Radio interaction:If your vehicle is equipped with a non-touchscreen
audio system, you can press AUX on the radio repeatedly until DVD
appears in the display. Then, press MENU to access HEADPHONES
ON/OFF, REAR ZONE CONTROL ON/OFF and other options. Turn the
TUNE control to select ON/OFF for HEADPHONES (ON will activate
Dual Play and OFF will activate Single Play). For the REAR ZONE
CONTROL, selecting ON will give the rear seat passengers control over
the DVD system and selecting OFF will turn off control for the rear seat
passengers.
Press the MEDIA button to access radio or satellite radio media sources
while in dual play mode. Once the desired media source selection
appears on the screen, press MENU/SEL on the DVD headrest A system
when and then press
/to step forward or back through any
saved presets.
When accessing SYNCin dual
play mode,press MENU/SEL on
DVD headrest monitor A when
SYNC appears on the screen then
press
/to scroll through
SYNCmedia options of: USB,
Bluetooth, Line in (auxiliary audio
mode) and Exit.
Supported USB devices:To help ensure compatibility, the DVD system
has been tested with most brands of flash/thumb devices and most
common personal audio players.
Setup menu options
To access the set up menu, first select the desired headrest/monitor
system by pressing MON A or MON B. Then press SETUP on the remote
control.
Note:This is the only way to gain access to the Setup menu options.
You cannot access from the monitor headrest controls.
Note:On any of the following screens, press
/to access the
previous/next menu level.
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4. Press/to choose from Sharpness, Brightness, Contrast, Gamma
(Color), Hue, Saturation and Luma-Delay.
General setup — screen exit
To exit the setup screen:
1. Press
/to ’highlight’ the
“X” icon. (A disc will appear
beneath the icon signifying it is the
current selection.)
2. Press ENTER on the remote
control.
Parental control for the DVD system
Your family entertainment system (FES) allows you to have control over
the rear seat controls in a few different ways. The DVD system is
automatically activated when the vehicle ignition is on, which allows the
rear seat passengers to use the DVD system.
There are two levels of control of the FES buttons. The states are FULL
(enabled), or LOCKED (disabled). To change the level of control, press
the memory preset controls 3 and 5 simultaneously on the front audio
controls. The control level will cycle each time the buttons are pressed
simultaneously. The three states are described as:
FULL(enabled): The FES has control over the primary (speaker) and
secondary (headphone) audio sources.
LOCKED(disabled): The FES buttons are locked and all FES button
presses are ignored by the radio and the FES except for load.
When the DVD system is ON, you can then press the memory preset
controls 2 and 4 simultaneously to toggle between Single Play and Dual
Play. In Single Play mode, all speakers listen to the same media. In Dual
Play mode, rear seat passengers can use the infrared wireless, or wired
(not included) headphones to listen to a different playing media than the
front seat passengers.
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3. Press and release the SET +
control. The vehicle speed will be
stored in the memory and the
message center will display SET
XXX MPH (your desired speed).
4. Take your foot off the accelerator
pedal.
5. The green
cruise indicator
light on the instrument cluster will
illuminate if there are no vehicles
detected in front of you, while the yellow
ACC indicator light on the
instrument cluster will illuminate if there is a vehicle detected in front of
you.
Following a vehicle
WARNING:When following a vehicle in front of you, the vehicle
will not decelerate automatically to a stop, nor will the vehicle
always decelerate quickly enough to avoid a collision without driver
intervention. Always apply the brakes when necessary. Failing to do so
may result in a collision, serious injury or death.
When a vehicle ahead of you enters the same lane or a slower vehicle is
ahead in the same lane, the vehicle speed will adjust automatically to
maintain a preset gap distance. The distance setting is adjustable, refer
toSetting the gap distancein this section.
The yellow
ACC indicator light
in the instrument cluster will be
illuminated and the message center
will temporarily display a preset
GAP <--->.
The vehicle will maintain a constant distance between the vehicle ahead
until:
•The vehicle in front of you accelerates to a speed above the set speed.
•The vehicle in front of you moves out of your lane or out of view.
•The vehicle speed falls below 18 mph (30 km/h).
•A new gap distance is set.
The vehicle brakes will be automatically applied to slow the vehicle to
maintain a safe distance between the vehicle in front. The maximum
braking which is applied by the ACC system is limited and can be
overridden by the driver applying the brakes.
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WARNING:Do not use ACC when towing a trailer with brake
controls. Aftermarket trailer brakes will not function properly
when ACC is activated because the brakes are electronically controlled.
Failing to do so may result in loss of vehicle control, which could result
in serious injury.
WARNING:Do not use tires sizes other than those
recommended because this can affect the normal operation of
ACC. Failing to do so may result in a loss of vehicle control, which
could result in serious injury.
STEERING WHEEL CONTROLS
Radio control features
– VOL + (Volume):Press to
decrease or increase the volume.
(Seek):Press to select
the previous/next radio station
preset, CD track or satellite radio
station preset depending on which
media mode you are in.
MEDIA:Press repeatedly to scroll
through available audio modes.
SYNCsystem hands free
control feature
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit voice command.
Press
to activate phone mode or
answer a phone call. Press and
hold
to end call or exit phone
mode.
For further information on the SYNCsystem, refer to theSYNC
supplement.
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To power close the liftgate with
the rear cargo area control
button:
Press and release the control on the
left rear quarter panel to close the
liftgate.
Note:The rear cargo area control
button is disabled when the liftgate
is latched.
WARNING:Keep clear of the liftgate when activating the rear
switch.
Note:The liftgate movement direction can be reversed with a second
press of the instrument panel, or the rear cargo area control button, or a
second double press of the transmitter button.
To manually operate the liftgate:
1. Disable the liftgate power function. Refer to theMessage centerin the
Instrument Clusterchapter.
2. Open and close the liftgate as you would a standard liftgate.
Note:In case of operation in extreme cold -40°F (-40°C), or on extreme
inclines, manual operation of the liftgate is suggested.
Obstacle detection:
The power liftgate system is equipped with an obstacle detection feature.
If the power liftgate is closing, the system will reverse to full open when
it detects an obstacle. A chime will sound three times when an obstacle
is detected as the liftgate begins to reopen. Once the obstacle is
removed, the liftgate can be closed under power.
If the power liftgate is opening, the system will stop and a chime will
sound three times when an obstacle is detected. Once the obstacle is
removed, the liftgate can again be operated normally.
Resetting the power liftgate:
The power liftgate may not operate properly and may need to be reset if
any of these conditions occur:
•a low voltage or dead battery
•disconnected battery
•the liftgate is manually closed and left ajar (unlatched)
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