2012 Lexus IS350C towing

243
2-5. Driving information
2
When driving
Dinghy towing (vehicles with an automatic transmission)
NOTICE
■To avoid serious damage to your vehicle
Do not tow your vehicle with four wheels on the ground.
Your vehicle is not designed to be dinghy towed (with 4 wheels on the
ground) behind a motor home.

244
2-5. Driving information
Dinghy towing (vehicles with a manual transmission)
Towing your vehicle with 4 wheels on the groundTo prevent damage to your vehicle, perform the following procedures
before towing. Shift the shift lever to neutral.
Switch to ACCESSORY mode. ( P. 150)
Ensure that the audio system and other powered devices have been
turned off.
Release the parking brake.
After towing, leave the engine in idle for at least 3 minutes before driv-
ing the vehicle.
■Necessary equipment and accessories
Specialized equipment and accessories are required for dinghy towing. Contact
the service branch of the motor home manufacturer regarding recommended
equipment.
Your vehicle can be dinghy towed in a forward direction (with 4 wheels on
the ground) behind a motor home.
STEP1
STEP2
STEP3

245
2-5. Driving information
2
When driving
NOTICE
■Dinghy towing direction
■To prevent the steering from locking
Ensure the “ENGINE START STOP” switch is in ACCESSORY mode.
Do not tow the vehicle backwards.
Doing so may cause serious damage.

398
3-7. Other interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Co nnect can work with local authorities
to assist them in locating and recovering the vehicle. After filing a
police report, call the Safety Conn ect response center at 1-800-25-
LEXUS (1-800-255-3987) and follo w the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcemen t with recovery of a stolen vehi-
cle, Safety-Connect-equipped vehicl e location data may, under cer-
tain circumstances, be shared with third parties to locate your vehicle.
Further information is available at Lexus.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect response center. The answering agent will
determine your vehicle’s location, assess the emergency, and dispatch
the necessary assistance required.
If you accidentally press the “SOS” bu tton, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance ad ds GPS data to the already
included warranty-based Lexus roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs, such
as: towing, flat tire, fuel delivery, etc. For a description of the Enhanced
Roadside Assistance services and th eir limitations, please see the
Safety Connect Terms and Conditions, which are available at
Lexus.com.

5
When trouble arises
487
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet(s). This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to s teer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion.
Towing eyelets
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towi ng, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. ( P. 4 9 1 )
If they are damaged, use a to wing dolly or flat bed truck.

488
5-1. Essential information
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode or IGNI-
TION ON mode.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains. Always be cautious of the
surroundings and other vehicles while towing.
●If the engine is not running, the power assi st for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious dama ge to the transmission.
■When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
The “ENGINE START STOP” switch must not be OFF.
STEP1
STEP2
STEP3

5
When trouble arises
489
5-1. Essential information
Installing towing eyeletsRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
P. 5 1 8

490
5-1. Essential information
Towing with a sling-type truck
CAUTION
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing. This may
lead to accidents that cause serious injury or even death.
NOTICE
■To prevent body damage
Do not tow with a sling type truck, either from the front or rear.