Page 485 of 632

When trouble arises5
485
5-1. Essential informationEmergency flashers............... 486
If your vehicle needs to be towed................................. 487
If you think something is wrong .................................. 493
Fuel pump shut off system.... 494 5-2. Steps to take in an
emergency
If a warning light turns on or a warning buzzer
sounds... ................................. 495
If a warning message is displayed................................ 504
If you have a flat tire (vehicles with standard
tires) ......................................... 518
If you have a flat tire (vehicles with run-flat
tires) ........................................ 527
If the engine will not start .... 529
If the shift lever cannot be shifted from P .................. 531
If you lose your keys .............. 532
If the electronic key does not operate properly.......... 533
If the vehicle battery is discharged......................... 538
If your vehicle overheats ..... 542
If the vehicle becomes stuck........................................ 545
If the retractable hardtop does not close ...................... 547
If your vehicle has to be stopped in an
emergency ............................ 557
Page 486 of 632
486
5-1. Essential information
Emergency flashers
NOTICE
■To prevent battery discharge
Do not leave the emergency flashers on longer than necessary when the engine is
not running.
Use the emergency flashers if the vehicle malfunctions or is involved in an
accident.
Press the switch to flash all the
turn signal lights. To turn them
off, press the switch once again.
Page 487 of 632

5
When trouble arises
487
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet(s). This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to s teer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion.
Towing eyelets
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towi ng, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. ( P. 4 9 1 )
If they are damaged, use a to wing dolly or flat bed truck.
Page 488 of 632

488
5-1. Essential information
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode or IGNI-
TION ON mode.
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelets and the cables or chains. Always be cautious of the
surroundings and other vehicles while towing.
●If the engine is not running, the power assi st for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious dama ge to the transmission.
■When towing a vehicle without using a towing dolly
(vehicles with a manual transmission)
The “ENGINE START STOP” switch must not be OFF.
STEP1
STEP2
STEP3
Page 492 of 632
492
5-1. Essential information
Using a flat bed truckIf your Lexus is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie downs
or the vehicle may be damaged.
NOTICE
■To prevent causing serious damage to the transmission
(vehicles with an automatic transmission)
Never tow this vehicle from the front with the rear wheels on the ground.
■To prevent damaging the vehicle
●Do not tow the vehicle from the rear with the “ENGINE START STOP” switch
OFF.
The steering lock mechanism is not st rong enough to hold the front wheel
straight.
●When raising the vehicle from the rear, ensure adequate ground clearance for
towing at the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed from the rear.
Page 493 of 632
5
When trouble arises
493
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
■Visible symptoms
●Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temper ature gauge needle continually points
higher than normal
■ Audible symptoms
●Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
●Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, sp ongy feeling, pedal almost touches
the floor
Page 494 of 632
494
5-1. Essential information
Fuel pump shut off system
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked on to the ground, the fuel system has been damaged
and is in need of repair. Do not restart the engine.
To minimize the risk of fuel leakage when the engine stalls or an airbag
inflates upon collision, the fuel pump shut off system stops supplying fuel to
the engine.
Follow the procedure below to rest art the engine after the system is
activated.
Turn the “ENGINE START STOP” switch to the ACCESSORY
mode or OFF.
Restart the engine.
STEP1
STEP2
Page 496 of 632

496
5-2. Steps to take in an emergency
Have the vehicle inspected by your Lexus dealer immediately.
Failing to investigate the cause of the following warnings may lead to the
system operating abnormally and possibly cause an accident. Have the
vehicle inspected by your Lexus dealer immediately.
Warning lightWarning light/Details
(U.S.A.)
(Canada)
Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system.
SRS warning lightIndicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
(U.S.A.)
(Canada)
“ABS” warning lightIndicates a malfunction in:
•The ABS;
• The brake assist system.
Electric power steering system warning light
Indicates a malfunction in the EPS (Electric Power Steering)
system.
Pre-collision system warning light (if equipped)Indicates a malfunction in the pre-collision system.
The warning light will operate as follows, even when the sys-
tem is not malfunctioning:
• The light will flash quickly wh en the system is operating.
( P. 2 2 7 )
• The light will flash when the pre-collision braking is dis- abled. ( P. 2 2 8 )
• The light will flash when the system cannot temporarily be
used. ( P. 5 0 7 )