Page 456 of 578

5
When trouble arises
455
5-1. Essential information
IS F_U
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running, but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be tem-
porarily towed using a cable or chain secured to the emergency towing
eyelet. This should only be attempted on hard, surfaced roads for short
distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The vehi-
cle’s wheels, drive train, axles, steering and brakes must be in good condi-
tion. Towing eyelet
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing se rvice, using a lift-type truck or a flat
bed truck.
Use a safety chain system for all towing, and abide by all state/provincial
and local laws.
If towing from the rear, the vehicle’s front wheels and axles must be in good
condition. ( →P. 4 5 9 )
If they are damaged, use a towing dolly or flat bed truck.
Page 457 of 578
456
5-1. Essential information
IS F_U
■Emergency towing procedureRelease the parking brake.
Shift the shift lever to N.
Put the “ENGINE START STOP” switch in ACCESSORY mode (engine
off) or IGNITION ON mode (engine running).
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelet and the cables or chains. Always be cautious of the
surroundings and other vehicles while towing.
●If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the rear with four wheels on the ground. This may cause
serious damage to the transmission.
STEP1
STEP2
STEP3
Page 458 of 578
5
When trouble arises
457
5-1. Essential information
IS F_U
Installing the towing eyeletRemove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
→P. 4 8 7
Page 459 of 578
458
5-1. Essential information
IS F_U
Towing with a sling-type truck
CAUTION
■Installing the towing eyelet to the vehicle
Make sure that the towing eyelet is installed securely.
If not securely installed, the towing eyelet may come loose during towing. This may
lead to accidents that cause serious injury or even death.
NOTICE
■To prevent body damage
Do not tow with a sling- type truck, either from the front or rear.
Page 460 of 578
5
When trouble arises
459
5-1. Essential information
IS F_U
Towing with a wheel lift-type truckFrom the front Use a towing dolly under the rear
wheels.
From the rear Turn the “ENGINE START STOP”
switch to the ACCESSORY mode
so that the steering wheel is
unlocked.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
■To prevent damaging the vehicle
●Do not tow the vehicle from the rear with the “ENGINE START STOP” switch
OFF.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
●When raising the vehicle from the rear, ensure adequate ground clearance for
towing at the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed from the rear.
Page 488 of 578
5
When trouble arises
487
5-2. Steps to take in an emergency
IS F_U
If you have a flat tire
Remove the flat tire and replace it with the spare tire provided. The spare
tire can only be used on the front wheels.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
Tool bag
(including towing eyelet) Jack
Spare tireJack handle
Tighten Loosen
Page 509 of 578

508
5-2. Steps to take in an emergency
IS F_U
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the surround-
ing area is clear, to avoid striking other vehicles, objects or persons. The vehicle
may also lunge forward or lunge back suddenly as it becomes free. Use extreme
caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident and result in death or serious injury.
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the wheels and do not rev the engine.
●If the vehicle remains stuck after trying these procedures, the vehicle may require
towing to be freed.
Carry out the following procedures if the tires spin or the vehicle becomes
stuck in mud, dirt, or snow.
Stop the engine. Set the parking brake and shift the shift lever
to P.
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the engine.
Shift the shift lever to the D or R position, release the parking
brake and carefully apply the accelerator to free the vehicle.
Turn off TRAC and VSC if these functions are hampering your
attempts to free the vehicle. (→ P. 1 9 8 )
STEP1
STEP2
STEP3
STEP4
STEP5
Page 565 of 578

564
Alphabetical index
IS F_U
Daytime running light system ........... 164
Defogger*Rear window........................................ 228
Side mirrors .......................................... 228
Dimension ................................................. 512
Dinghy towing ..........................................217
Display Dynamic radar crui se control ....... 177
Satellite switch mode ....................... 343
Trip information ................................... 158
Warning message............................. 473
Do-it-yourself maintenance ............ 390
Door courtesy lights Door courtesy lights.........................330
Wattage.................................................. 522
Door pockets..........................................339
Doors Door lock.................................32, 43, 46
Door windows ....................................... 76
Side mirrors ..............................................74
Driver's seat belt reminder light ..... 466
Driving Correct posture .................................... 92
Procedures ............................................. 126
Driving position memory ......................55
Electric power steering ....................... 197
Electronic key If the electronic key does not operate properly ............................ 499
Emergency flashers Switch ...................................................... 454
Emergency, in case of If a warning message is
displayed ............................................ 473 If the electronic key does not
operate properly............................ 499
If the engine will not start ............... 496
If the shift lever cannot be shifted from P....................................497
If the vehicle has a discharged
battery ................................................. 502
If the warning buzzer sounds...... 463
If the warning light turns on.......... 463
If you have a flat tire ........................ 487
If you lose your keys ........................ 498
If you think something is
wrong .................................................... 461
If your vehicle becomes stuck ....508
If your vehicle has to be stopped in an emergency .........509
If your vehicle needs to be towed ................................................... 455
If your vehicle overheats................505
Engine
ACCESSORY mode....................... 134
Compartment ..................................... 396
Engine switch ........................................ 134
Hood ....................................................... 393
How to start the engine ................... 134
Identification number ........................ 513
If the engine will not start ............... 496
Ignition switch ....................................... 134
Overheating ........................................505
Engine compartment cover ............. 397
Engine coolant Capacity .................................................. 517
Checking............................................... 402
Preparing and checking
before winter...................................... 214D
E