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When trouble arises5
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5-1. Essential informationEmergency flashers .............. 494
If your vehicle needs to be towed ................................ 495
If you think something is wrong ....................................... 501
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... ................................. 502
If a warning message is displayed................................. 512
If you have a flat tire............... 532
If the hybrid system will not start .......................................... 541
If you lose your keys .............. 543
If the electronic key does not operate properly.......... 544
If the vehicle 12-volt battery is discharged ......... 547
If your vehicle overheats ..... 552
If the vehicle becomes stuck........................................ 556
If your vehicle has to be stopped in
an emergency ...................... 558
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5-2. Steps to take in an emergency
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CAUTION
■Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly when cold
and inflated to the inflation pressure recommended by the vehicle manufacturer on
the vehicle placard or tire inflation pressure label (tire and load information label).
(If your vehicle has tires of a different size than the size indicated on the vehicle
placard or tire inflation pressure label [tire and load information label], you should
determine the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire pressure
monitoring system (TPMS-tire pressure warning system) that illuminates a low tire
pressure telltale (tire pressure warning light) when one or more of your tires is sig-
nificantly under-inflated. Accordingly, when the low tire pressure telltale (tire pres-
sure warning light) illuminates, you should stop and check your tires as soon as
possible, and inflate them to the proper pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life, and may affect the vehicle’s handling
and stopping ability.
Please note that the TPMS (tire pressure warning system) is not a substitute for
proper tire maintenance, and it is the driver’s responsibility to maintain correct tire
pressure, even if under-inflation has not reached the level to trigger illumination of
the TPMS low tire pressure telltale (tire pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warning system)
malfunction indicator to indicate when the system is not operating properly. The
TPMS (tire pressure warning system) malfunction indicator is combined with the
low tire pressure telltale (tire pressure warning light). When the system detects a
malfunction, the telltale will flash for approximately one minute and then remain
continuously illuminated. This sequence will continue upon subsequent vehicle
start-ups as long as the malfunction exists. When the malfunction indicator is illumi-
nated, the system may not be able to detect or signal low tire pressure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a variety of rea-
sons, including the installation of replacement or alternate tires or wheels on the
vehicle that prevent the TPMS (tire pressure warning system) from functioning
properly. Always check the TPMS (tire pressure warning system) malfunction tell-
tale after replacing one or more tires or wheels on your vehicle to ensure that the
replacement or alternate tires and wheels allow the TPMS (tire pressure warning
system) to continue to function properly.
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5-2. Steps to take in an emergency
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(Flashes)
Indicates that the traction
battery is lowThe warning buzzer
sounds intermittently.
When stopping the vehi-
cle for a long period of
time, change the shift
position to P. The battery
cannot be charged with
the shift position in N.
(Flashes)
Indicates that the traction
battery power has
dropped because a long
period of time has
elapsed after changing
the shift position to NThe warning buzzer
sounds continuously.
Restart the hybrid system
when starting the vehicle.
(Flashes)
Indicates that the driver’s
door was opened with the
shift position in any posi-
tion other than P with the
hybrid system operatingThe warning buzzer
sounds continuously.
Change the shift position
to P.
(Flashes)
Indicates that the accel-
erator pedal is depressed
while the shift position is
in N.
The warning buzzer
sounds continuously.
Release the accelerator
pedal and shift the shift
position to D or R.
Wa r n i n g m e s s a g eDetailsCorrection procedure
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5-2. Steps to take in an emergency
HS250h_U_75050UTo change “POWER” switch modes: Within 10 seconds of the
buzzer sounding, release the brake pedal and press the
“POWER” switch. Modes can be ch
anged each time the switch is
pressed. (→ P. 153)
To start the hybrid system: Press the “POWER” switch within 10
seconds of the buzzer sounding, keeping the brake pedal
depressed.
In the event that the hybrid system still cannot be operated, contact your
Lexus dealer.
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the “POWER” switch as
you normally do when stopping the hybrid system. ( →P. 1 5 3 )
■Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery is depleted.
(→ P. 4 6 7 )
■When the electronic key does not work properly
Make sure that the smart access system with push-button start has not been deacti-
vated in the customization setting. If it is off, turn the function on.
(Customizable features →P. 5 8 4 )
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5-2. Steps to take in an emergency
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If your vehicle overheats
Correction procedures■ If the engine coolant temperature warning light comes on or flashes
Stop the vehicle in a safe place and turn off the air conditioning
system.
Check to see if steam is coming out from the engine area.
If you see steam:
Stop the hybrid system. Carefully lift the hood after the steam
subsides and then restart the hybrid system.
If you do not see steam:
Leave the hybrid system operating and carefully lift the hood.
Check to see if the cooling fans are operating.
If the fans are operating:
Wait until the high engine coolant temperature warning light goes
off and then stop the hybrid system.
If the fans are not operating:
Stop the hybrid system immediat ely and call your Lexus dealer.
The following may indicate that your vehicle is overheating:
●The high engine coolant temperature warning light comes on or
flashes:
The engine may be overheating.
● “HYBRID SYSTEM OVERHEAT” is shown on the multi-information
display:
The power control unit may be overheating.
Follow the correction procedure as described below.
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5-2. Steps to take in an emergency
HS250h_U_75050UCheck that the coolant level of the
power control unit is between the
“FULL” and “LOW” lines of the
reservoir tank.
“FULL” line
“LOW” line
If the coolant level of the power
control unit is insufficient, add
more coolant.
If power control unit coolant is
unavailable, water can be used as
an emergency substitute.
Restart the hybrid system (depress and hold the brake pedal, and
press the “POWER” switch once). Check that the “HYBRID
SYSTEM OVERHEAT” message has gone off.
If the warning message remains on, stop the hybrid system and
contact your Lexus dealer.
Have the vehicle inspected at the nearest Lexus dealer as soon as possi-
ble.
■Overheating
The following symptoms may occur when your vehicle is overheating:
●The high engine coolant temperature warning light comes on or flashes, or the
hybrid system output decreases.
●Steam comes out from the engine area.
●“HYBRID SYSTEM OVERHEAT” is displayed on the multi-information display.
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5-2. Steps to take in an emergency
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If the vehicle becomes stuck
■When changing the shift position
Depress the brake pedal and ensure that the vehicle has stopped completely
before changing the shift position. Failure to do so could cause the rejection func-
tion to be activated, canceling the shift position change, or causing the shift position
to change to N automatically.
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the surround-
ing area is clear to avoid striking other vehicles, objects or people. The vehicle may
also lunge forward or lunge back suddenly as it becomes free. Use extreme cau-
tion.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident resulting in death or serious injury.
Carry out the following procedures if the tires spin or the vehicle becomes
stuck in mud, dirt or snow:
Apply the parking brake, change the shift position to P and
stop the hybrid system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires to
help provide traction.
Restart the hybrid system.
Make sure to change the shift position to D or R, release the
parking brake, and then carefully depress the accelerator
pedal.
Turn off the TRAC and VSC systems if these functions are hamper-
ing your attempts to free the vehicle. ( → P. 2 3 9 )
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6-2. Customization
Customizable features
Customizing vehicle featuresIt is possible to customize certain vehicle features using the multi-infor-
mation switches.
Before starting customization, stop the vehicle in a place where work can
be performed safely. Firmly apply the parking brake, and then press the P
position switch to shift the shift position to P. Press and hold the menu switch of
the multi-information switches to
display customization mode.
Your vehicle includes a variety of electr onic features that can be personal-
ized to suit your preferences. Programming these preferences requires
specialized equipment and may be performed by your Lexus dealer.
It is also possible to customize cert ain vehicle features yourself using the
multi-information switches and the navigation screen
*.
Some function settings are changed simultaneously with other functions
being customized. Contact your Lexus dealer for further details.
*: For instructions on customizing vehicle features using the naviga- tion screen, refer to the “Navigation System Owner’s Manual”.