24-HOUR TOWING ASSISTANCE
• Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents.
• Provide your name, vehicle identification number and license platenumber.
• Provide your location, including telephone number, from which you are calling.
• Briefly describe the nature of the problem and answer a few simple questions.
• You will be given the name of the service provider and an estimated time of arrival. If you feel you are in an “unsafe situation”, please let us know.
With your consent, we will contact local police or safety authorities.
INSTRUMENT CLUSTER WARNING LIGHTS
- Electronic Stability Control (ESC) Activation/MalfunctionIndicator Light
• If this indicator light flashes during acceleration, apply as little throttle as
possible. While driving, ease up on the accelerator. Adapt your speed
and driving to the prevailing road conditions. To improve the vehicle's
traction when starting off in deep snow, sand or gravel, it may be
desirable to switch the ESC system off.
- Tire Pressure Monitoring System (TPMS) Light
• Each tire, including the spare (if provided), should be checked monthly,when cold and inflated to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or tire inflation pressure
label. (If your vehicle has tires of a different size than the size indicated
on the vehicle placard or tire inflation pressure label, you should
determine the proper tire inflation pressure for those tires.)
• As an added safety feature, your vehicle has been equipped with a Tire Pressure Monitoring System (TPMS) that illuminates a low tire pressure
telltale when one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and inflate them to the
proper pressure. Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-inflation also reduces
fuel efficiency and tire tread life, and may affect the vehicle’s handling
and stopping ability.
• IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE,
ADJUST THE AIR PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE
SHOWN ON THE VEHICLE PLACARD OR TIRE INFLATION PRESSURE
LABEL LOCATED ON THE DRIVER'S DOOR. NOTE: AFTER INFLATION,
THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE
THE FLASHING LIGHT WILL TURN OFF.
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FREEING A STUCK VEHICLE
• If your vehicle becomes stuck in mud, sand or snow, it can often bemoved by a rocking motion. Turn your steering wheel right and left to
clear the area around the front wheels. Then shift back and forth
between REVERSE and DRIVE. Using minimal accelerator pedal pressure
to maintain the rocking motion, without spinning the wheels, is most
effective.
NOTE: If your vehicle is equipped with Traction Control or Electronic
Stability Control (ESC), turn the system OFF before attempting to “rock” the
vehicle.
CAUTION!
• Racing the engine or spinning the wheels may lead to transmission overheating and failure. Allow the engine to idle with the shift lever
in NEUTRAL for at least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the risk of
transmission failure during prolonged efforts to free a stuck vehicle.
• When “rocking” a stuck vehicle by moving between REVERSE and DRIVE, do not spin the wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage the tires.
Do not spin the wheels above 30 mph (48 km/h) while in gear (no
transmission shifting occurring).
WARNING!
Fast spinning tires can be dangerous. Forces generated by excessive
wheel speeds may cause damage, or even failure, of the axle and tires.
A tire could explode and injure someone. Do not spin your vehicle's
wheels faster than 30 mph (48 km/h) or for longer than 30 seconds
continuously without stopping when you are stuck and do not let
anyone near a spinning wheel, no matter what the speed.
WHAT TO DO IN EMERGENCIES
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