2012 JEEP GRAND CHEROKEE emergency towing

Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
•If supported, this number may be programmable on
some systems. To do this, press the
button and say
“Setup”, followed by “Emergency”.
•The Uconnect™ Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
To use your Uconnect™ Phone System in an emer-
gency, your mobile phone must be:
•turned on,
•paired to the Uconnect™ System,
•and have network coverage.
Towing Assistance
If you need towing assistance:
•Press thebutton to begin.
•After the “Ready” prompt and the following beep, say
“Towing Assistance”.
NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the 24-Hour
“Towing Assistance” coverage details on the DVD in
the Warranty Information Booklet and the 24-Hour
Towing Assistance references.
•If supported, this number may be programmable on
some systems. To do this, press the
button and say
“Setup”, followed by “Towing Assistance”.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135

WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flashers ................ 548
 If Your Engine Overheats ................ 548
 Jacking And Tire Changing ............... 549
▫ Jack Location ....................... 550
▫ Spare Tire Stowage ................... 550
▫ Preparations For Jacking ............... 551
▫ Jacking Instructions ................... 552
▫ Road Tire Installation ................. 558
 Jump-Starting ........................ 559
▫ Preparations For Jump-Start ............. 560▫
Jump-Starting Procedure ............... 561
 Freeing A Stuck Vehicle ................. 563
 Emergency Tow Hooks — If Equipped ...... 564
 Shift Lever Override ................... 565
 Towing A Disabled Vehicle ............... 566
▫ Towing Without The Ignition Key Fob ..... 568
▫ Two-Wheel Drive Models .............. 568
▫ Four-Wheel Drive Models .............. 569
6

WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use the
following procedure to temporarily move the shift lever:
1. Firmly apply the parking brake.
2. Turn the engine OFF.
3. Remove the rubber liner from the cupholder (located
next to the shifter on the center console).
6
WHAT TO DO IN EMERGENCIES 565

Snow Tires......................... 498
Spare Tire .......................... 550
Spinning ........................... 493
Tread Wear Indicators ................. 494
Tongue Weight/Trailer Weight .............. 530
Tow Hooks, Emergency ................... 564
Tow/Haul Indicator Light ................. 287
Towing ............................ 523,566
24-Hour Towing Assistance ............. 135
Disabled Vehicle ..................... 566
Guide ............................. 529
Recreational ........................ 538
Weight ............................ 529
Towing Assistance ....................... 135
Traction Control ......................... 465
Trailer Sway Control (TSC) ................. 470
Trailer Towing .......................... 523
Cooling System Tips .................. 537
Hitches ............................ 528 Minimum Requirements
................ 531
Trailer and Tongue Weight .............. 530
Wiring ............................ 534
Trailer Towing Guide ..................... 529
Trailer Weight .......................... 529
Transfer Case ........................... 600
Maintenance ........................ 600
Transmission Automatic .................... 421,429,601
Maintenance ........................ 601
Shifting ........................... 419
Transmitter Battery Service
(Remote Keyless Entry) .................... 27
Transmitter Programming
(Remote Keyless Entry) .................... 24
Transmitter, Garage Door Opener (HomeLink®) . . 242
Transmitter, Remote Keyless Entry (RKE) ........ 24
Tread Wear Indicators .................... 494
Turn Signals ...................... 287,618,620
10
INDEX 673