2012 JEEP GRAND CHEROKEE phone

NOTE:If you experience difficulty in playing a particu-
lar disc, it may be damaged (i.e., scratched, reflective
coating removed, a hair, moisture or dew on the disc)
oversized, or have protection encoding. Try a known
good disc before considering disc player service.
RADIO OPERATION AND MOBILE PHONES
Under certain conditions, the mobile phone being on in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the mobile phone antenna. This condition is
not harmful to the radio. If your radio performance does
not satisfactorily “clear” by the repositioning of the
antenna, it is recommended that the radio volume be
turned down or off during mobile phone operation when
not using Uconnect™ (if equipped).
CLIMATE CONTROLS
The air conditioning and heating system is designed to
make you comfortable in all types of weather.
Dual-Zone Manual Heating And Air Conditioning
The Dual-Zone Manual Climate Controls allow both
driver and front passenger seat occupants to select indi-
vidual comfort settings. The controls consist of a series of
outer rotary dials and inner push knobs.
Manual Temperature Control
394 UNDERSTANDING YOUR INSTRUMENT PANEL

9. Disconnect the positive(+)end of the jumper cable
from the remote positive (+)post of the discharged
vehicle.
10. Reinstall the protective cover over the remote posi-
tive (+)battery post of the discharged vehicle.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories that can be plugged into the vehicle
power outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the vehicle’s
battery will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.
FREEING A STUCK VEHICLE
If the vehicle becomes stuck in snow, sand or mud, it can
often be moved by a rocking motion. Move the shift lever
rhythmically between DRIVE and REVERSE while ap-
plying slight pressure to the accelerator. In general, the
least amount of accelerator pedal pressure to maintain
the rocking motion without spinning the wheels or racing
the engine is most effective.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the shift lever in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.6
WHAT TO DO IN EMERGENCIES 563

This is why you should always talk to an authorized
dealer’s service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer-
ship. They want to know if you need assistance.
•If an authorized dealership is unable to resolve the
concern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Authorized dealership name
•Vehicle Identification Number (VIN)
•Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426–5337
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
648 IF YOU NEED CONSUMER ASSISTANCE

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–
9153), or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE.,
West Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle safety from
http://www.safercar.gov.In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
9
IF YOU NEED CONSUMER ASSISTANCE 651

Cargo Area Features...................... 268
Cargo Compartment ...................... 268
Light ............................. 270
Cargo Light ............................ 270
Cargo Tie-Downs ........................ 273
Cellular Phone ....................... 121,394
Center High Mounted Stop Light ............ 621
Certification Label ....................... 521
Chains, Tire ............................ 496
Changing A Flat Tire ..................... 549
Chart, Tire Sizing ........................ 479
Check Engine Light
(Malfunction Indicator Light) ............... 576
Checking Your Vehicle For Safety ............. 94
Checks, Safety ........................... 94
Child Restraint .................... 81,84,86,89
Child Restraint Tether Anchors .............85,86
Child Safety Locks ........................ 35
Clean Air Gasoline ....................... 510 Cleaning
Wheels ............................ 607
Climate Control ......................... 394
Clock ............................. 330,339
Cold Weather Operation ................... 417
Compact Disc (CD) Maintenance ............. 393
Compact Spare Tire ...................... 491
Compass .............................. 317
Compass Calibration ..................... 319
Compass Variance ....................... 318
Computer, Trip/Travel .................... 314
Connector UCI .............................. 353
Universal Consumer Interface (UCI) ....... 353
Conserving Fuel ......................... 311
Console, Overhead ....................... 240
Contract, Service ........................ 649
658 INDEX

Gasoline, Clean Air...................... 510
Gasoline, Reformulated ................... 510
Gauges Coolant Temperature .................. 294
Fuel .............................. 293
Speedometer ........................ 292
Tachometer ......................... 285
Gear Ranges ........................ 422,430
Gear Select Lever Override ................. 565
General Information ............20,29,151,222,508
Glass Cleaning .......................... 609
Gross Axle Weight Rating ...............521,524
Gross Vehicle Weight Rating .............521,523
GVWR ............................... 521
Hands-Free Phone (Uconnect™) ............. 121
Hazard Warning Flasher ................... 548
Headlights ............................ 617
Bulb Replacement .................... 618 Cleaning
........................... 608
On With Wipers ..................... 181
Replacing .......................... 618
Heated Mirrors ......................... 111
Heater ............................... 394
Heater, Engine Block ..................... 418
High Beam Indicator ..................... 287
Hill Descent Control ..................... 474
Hill Descent Control Indicator ............... 287
Hill Start Assist ......................... 471
Hitches Trailer Towing ....................... 528
Holder, Cup ........................... 264
HomeLink® (Garage Door Opener) Transmitter . . 242
Hood Release .......................... 178
Ignition ............................... 16
Key ............................. 14,16
Ignition Key Removal ..................... 16
10
INDEX 663

Panic Alarm............................ 26
Park Sense System, Rear ................... 229
Parking Brake .......................... 462
Personal Settings ........................ 319
Pets .................................. 93
Pets, Transporting ........................ 93
Phone, Cellular ......................... 121
Phone, Hands-Free (Uconnect™) ............. 121
Placard, Tire and Loading Information ......... 483
Polishing and Waxing ..................... 605
Power Door Locks ......................... 34
Inverter ........................... 262
Lift Gate ........................... 46
Mirrors ............................ 110
Outlet (Auxiliary Electrical Outlet) ........ 258
Seats ........................... 156,158
Steering ........................ 459,461
Sunroof ......................... 251,254Tilt/Telescoping Steering Column
......... 195
Windows ........................... 41
Pregnant Women and Seat Belts .............. 66
Preparation for Jacking .................... 551
Pretensioners Seat Belts ........................... 61
Programmable Electronic Features ............ 319
Programming Transmitters
(Remote Keyless Entry) .................... 24
Quadra-Lift ............................ 448
Quadra-Trac ......................... 440,441
Radial Ply Tires ......................... 490
Radio Operation ........................ 394
Rain Sensitive Wiper System ................ 192
Rear Axle (Differential) .................... 599
Rear Camera ........................... 237
Rear Cross Path ......................... 118
668 INDEX

UCI Connector......................... 353
Uconnect™ (Hands-Free Phone) ............. 121
Uniform Tire Quality Grades ................ 653
Universal Consumer Interface (UCI) Connector . . . 353
Universal Transmitter ..................... 242
Untwisting Procedure, Seat Belt .............. 57
Upholstery Care ........................ 608
Vanity Mirrors .......................... 111
Variance, Compass ....................... 318
Vehicle Certification Label ................. 521
Vehicle Identification Number (VIN) ............ 8
Vehicle Loading ...................... 484,521
Vehicle Modifications/Alterations .............. 9Vehicle Storage
....................... 405,616
Viscosity, Engine Oil ...................... 581
Voice Recognition System (VR) .............. 151
Warning Flasher, Hazard .................. 548
Warning, Roll Over ........................ 5
Warnings and Cautions ..................... 8
Warranty Information ..................... 650
Washers, Windshield .................. 189,588
Washing Vehicle ......................... 605
Waxing and Polishing ..................... 605
Wheel and Wheel Trim .................... 607
Wheel and Wheel Trim Care ................ 607
Wind Buffeting ..................... 44,253,257
Window Fogging ........................ 404
674 INDEX