2012 JEEP GRAND CHEROKEE maintenance

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation withthe service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealers have the
facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
9
IF YOU NEED CONSUMER ASSISTANCE 647

•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler Group
LLC vehicles. A complete working knowledge of the
vehicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler Group LLC ve-
hicles. Included are starting, operating, emergency
and maintenance procedures as well as specifications,
capabilities and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
652 IF YOU NEED CONSUMER ASSISTANCE

Adaptive Cruise Control (ACC) (Cruise Control) . . 201
Adding Fuel........................... 517
Additives, Fuel ......................... 512
Air Cleaner, Engine (Engine Air Cleaner Filter) . . . 582
Air Conditioner Maintenance ............... 585
Air Conditioning ........................ 394
Air Conditioning Controls ................. 394
Air Conditioning Refrigerant ............... 586
Air Conditioning System ................394,398
Air Conditioning, Operating Tips ............ 404
Air Filter .............................. 582
Air Pressure, Tires ....................... 488
Air Suspension ......................... 448
Airbag .............................. 66,75
Airbag Deployment ....................... 77
Airbag Light ..................... 74,79,96,285
Airbag Maintenance ....................... 78
Airbag, Side ........................ 70,72,75
Airbag, Window (Side Curtain) ...........70,72,75Alarm (Security Alarm)
.................20,293
Alarm, Panic ............................ 26
Alterations/Modifications, Vehicle ............. 9
Antenna, Satellite Radio ................... 350
Anti-Lock Brake System (ABS) .............. 464
Anti-Lock Warning Light .................. 292
Anti-Theft System ....................... 293
Antifreeze (Engine Coolant) ................ 622
Appearance Care ........................ 604
Assist, Hill Start ........................ 471
Assistance Towing ....................... 135
Auto Down Power Windows ................ 42
Automatic Dimming Mirror ................ 107
Automatic Door Locks ..................... 35
Automatic Headlights .................... 181
Automatic Temperature Control (ATC) ......... 398
Automatic Transmission .............421,429,601
Adding Fluid ....................... 604
Fluid and Filter Changes ............... 601
656 INDEX

Cargo Area Features...................... 268
Cargo Compartment ...................... 268
Light ............................. 270
Cargo Light ............................ 270
Cargo Tie-Downs ........................ 273
Cellular Phone ....................... 121,394
Center High Mounted Stop Light ............ 621
Certification Label ....................... 521
Chains, Tire ............................ 496
Changing A Flat Tire ..................... 549
Chart, Tire Sizing ........................ 479
Check Engine Light
(Malfunction Indicator Light) ............... 576
Checking Your Vehicle For Safety ............. 94
Checks, Safety ........................... 94
Child Restraint .................... 81,84,86,89
Child Restraint Tether Anchors .............85,86
Child Safety Locks ........................ 35
Clean Air Gasoline ....................... 510 Cleaning
Wheels ............................ 607
Climate Control ......................... 394
Clock ............................. 330,339
Cold Weather Operation ................... 417
Compact Disc (CD) Maintenance ............. 393
Compact Spare Tire ...................... 491
Compass .............................. 317
Compass Calibration ..................... 319
Compass Variance ....................... 318
Computer, Trip/Travel .................... 314
Connector UCI .............................. 353
Universal Consumer Interface (UCI) ....... 353
Conserving Fuel ......................... 311
Console, Overhead ....................... 240
Contract, Service ........................ 649
658 INDEX

E-85 Fuel............................. 513
Electric Remote Mirrors ................... 110
Electrical Outlet, Auxiliary (Power Outlet) ...... 258
Electronic Brake Control System ............. 464
Anti-Lock Brake System ................ 464
Brake Assist System ................... 465
Electronic Roll Mitigation ............... 466
Traction Control System ................ 465
Electronic Roll Mitigation (ERM) ............. 466
Electronic Speed Control (Cruise Control) ....197,201
Electronic Stability Control (ESC) ............. 467
Electronic Vehicle Information
Center (EVIC) ....................... 287,295
Emergency, In Case of Freeing Vehicle When Stuck ............. 563
Hazard Warning Flasher ............... 548
Jacking ............................ 549
Jump Starting ....................... 559
Tow Hooks ......................... 564 Emission Control System Maintenance
......... 576
Engine Air Cleaner ......................... 582
Block Heater ........................ 418
Break-In Recommendations .............. 93
Compartment .................... 573,574
Compartment Identification ..........573,574
Cooling ........................... 592
Exhaust Gas Caution ..............48,95,513
Fails to Start ........................ 417
Flooded, Starting ..................... 417
Fuel Requirements ................. 509,622
Jump Starting ....................... 559
Multi-Displacement ................... 462
Oil ............................ 579,622
Oil Change Interval ................... 580
Oil Disposal ........................ 582
Oil Filter ........................... 582
Oil Filter Disposal .................... 582
660 INDEX

Oil Selection..................... 580,622
Oil Synthetic ........................ 581
Overheating ........................ 548
Starting ........................... 413
Temperature Gauge ................... 294
Engine Oil Viscosity ...................... 581
Engine Oil Viscosity Chart ................. 581
Enhanced Accident Response Feature .......... 76
Entry System, Illuminated .................. 23
Ethanol ............................... 510
Event Data Recorder ...................... 80
Exhaust Gas Caution ................. 48,95,513
Exhaust System ....................... 95,589
Exterior Finish Care ...................... 605
Exterior Lights .......................... 98
Filters Air Cleaner ......................... 582
Engine Oil ......................... 582 Engine Oil Disposal
................... 582
Finish Care ............................ 605
Flashers .............................. 548
Hazard Warning ..................... 548
Turn Signal ................. 98,287,618,620
Flexible Fuel Vehicles Cruising Range ...................... 517
Engine Oil ......................... 516
Fuel Requirements ................. 513,515
Maintenance ........................ 517
Replacement Parts .................... 517
Starting ........................... 516
Flipper Glass, Liftgate ..................... 45
Flooded Engine Starting ................... 417
Fluid Capacities ......................... 622
Fluid Leaks ............................. 98
Fluid Level Checks Automatic Transmission ..........601,602,603
Brake ............................. 598
10
INDEX 661

Traction Control..................... 476
Turn Signal ................. 98,180,618,620
Vanity Mirror ....................... 111
Loading Vehicle ......................... 521
Tires .............................. 483
Locks ................................. 33
Automatic Door ...................... 35
Child Protection ...................... 35
Door .............................. 33
Power Door ......................... 34
Lower Anchors and Tether for
CHildren (LATCH) ..................... 85,86
Lubrication, Body ....................... 586
Maintenance Free Battery .................. 583
Maintenance Procedures ................... 578
Maintenance Schedule .................... 628
Malfunction Indicator Light (Check Engine) . . 285,576
Manual, Service ......................... 651 Memory Feature (Memory Seat)
............. 174
Memory Seat ........................... 174
Memory Seats and Radio .................. 174
Methanol ............................. 510
Mini-Trip Computer ...................... 314
Mirrors ............................... 107
Automatic Dimming .................. 107
Electric Powered ..................... 110
Electric Remote ...................... 110
Exterior Folding ..................... 109
Heated ............................ 111
Outside ........................... 108
Rearview .......................... 107
Vanity ............................. 111
Mode Fuel Saver .......................... 311
Modifications/Alterations, Vehicle ............. 9
Monitor, Tire Pressure System ............... 499
Mopar Parts ......................... 577,650
666 INDEX

Schedule, Maintenance.................... 628
Seat Belt Reminder ....................... 65
Seat Belts ............................ 52,96
Adjustable Upper Shoulder Anchorage ...... 58
And Pregnant Women .................. 66
Child Restraint ................... 81,82,89
Extender ........................... 66
Front Seat .......................... 52
Inspection .......................... 96
Maintenance ........................ 609
Pretensioners ........................ 61
Reminder .......................... 290
Shoulder Belt Anchorage ................ 58
Untwisting Procedure .................. 57
Seats ................................. 156
Adjustment ......................... 161
Cleaning ........................... 608
Easy Entry ......................... 177
Memory ........................... 174 Power
.......................... 156,158
Rear Folding ........................ 171
Reclining .......................... 162
Security Against Theft ..................... 20
Security Alarm (Theft Alarm) .............20,293
Selec-Terrain ........................... 446
Selection of Oil ......................... 580
Sentry Key (Immobilizer) ................... 18
Sentry Key Programming ................... 20
Sentry Key Replacement ................... 19
Service Assistance ....................... 647
Service Contract ......................... 649
Service Engine Soon Light
(Malfunction Indicator) .................... 285
Service Manuals ........................ 651
Setting the Clock ..................... 330,339
Settings, Personal ........................ 319
Shift Lever Override ...................... 565
670 INDEX